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Author : Justin Miles
Publisher : Unknown
Page : 0 pages
File Size : 54,8 Mb
Release : 2016
Category : Juvenile Nonfiction
ISBN : 1770857419
Being able to read a map and find your way is an essential lifetime skill.
Author : Jim Kalbach
Publisher : "O'Reilly Media, Inc."
Page : 770 pages
File Size : 53,6 Mb
Release : 2016-04-25
Category : Computers
ISBN : 9781491923481
Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions. Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value. Mapping Experiences is divided into three parts: Understand the underlying principles of diagramming, and discover how these diagrams can inform strategy Learn how to create diagrams with the four iterative modes in the mapping process: setting up a mapping initiative, investigating the evidence, visualizing the process, and using diagrams in workshops and experiments See key diagrams in action, including service blueprints, customer journey maps, experience maps, mental models, and spatial maps and ecosystem models
Author : Jeff Patton,Peter Economy
Publisher : "O'Reilly Media, Inc."
Page : 324 pages
File Size : 47,8 Mb
Release : 2014-09-05
Category : Business & Economics
ISBN : 9781491904886
User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software
Author : Justin Miles
Publisher : QED Publishing
Page : 96 pages
File Size : 43,6 Mb
Release : 2016-05-20
Category : Electronic
ISBN : 178493464X
An easy-to-follow manual full of essential information for any young person with an interest in maps and a sense of adventure. This book is packed full of map projects and games, as well a practical guidance for those putting their new navigation knowledge to the test outdoors. Readers will learn how to understand map symbols and legend, navigate without a compass, create their own maps, plan their own map-reading expedition, and even how to use their mapping skills on a geocaching adventure. With its fast pace, clear instructions and nuggets of information, this authoritative guide will appeal to a wide readership age. Written by one of the few full-time explorers in the world, this book won't just whet child's appetite for adventure; it will give them the tools to set off on one, too.
Author : James Kalbach
Publisher : O'Reilly Media
Page : 438 pages
File Size : 50,8 Mb
Release : 2020-11-23
Category : Computers
ISBN : 9781492076605
Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions. Designers, product and brand managers, marketing specialists, and business owners will discover how experience diagramming helps you determine where business goals and customer perspectives intersect. Armed with this insight, you can provide the people you serve with real value. Mapping experiences isn't just about product and service design; it's about understanding the human condition. Emphasize recent changes in business using the latest mapping techniques Create diagrams that account for multichannel experiences as well as ecosystem design Understand how facilitation is increasingly becoming part of mapping efforts, shifting the focus from a deliverable to actionability Explore ways to apply mapping of all kinds to noncommercial settings, such as helping victims of domestic violence
Author : Mark A. Nash,Sheila R. Poling
Publisher : CRC Press
Page : 296 pages
File Size : 47,9 Mb
Release : 2011-03-23
Category : Business & Economics
ISBN : 9781420095326
Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular ,Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique, the text provides in-depth explanations for commonly encountered situations. The authors also provide a more complete perspective on the concept of availability. While they discuss availability of equipment in transactional processes, they extend the concept by elaborating on availability as it applies to employees. The calculation of process lead time for work queues is taken to an advanced level – not only is the calculation of this lead time explained, but the text also covers the very real possibility of having more work in the queue than available time. While previous books have focused on only production process VSM or transactional process VSM, this work meets the real needs of both manufacturers and service sector organizations by dealing with both types. It goes beyond explaining each scenario, to teach readers what techniques are commonly applicable to both, and also explains areas of difference so that mappers will be able to readily adapt to whatever unique situations present themselves.
Author : Michael Hodgson
Publisher : Brunton Company
Page : 162 pages
File Size : 53,5 Mb
Release : 2000-09
Category : Reference
ISBN : 1570340439
Author : Tony Buzan
Publisher : Watkins Media Limited
Page : 224 pages
File Size : 47,7 Mb
Release : 2018-03-13
Category : Business & Economics
ISBN : 9781786781529
Discover how you can use mind mapping to get organized, improve your memory, plan your business strategy, and much more—from the original creator of this revolutionary thinking tool For the past five decades, Tony Buzan has been at the leading edge of learning and educational research with his revolutionary Mind Map technique. With Mind Map Mastery, he has distilled these years of global research into the clearest and most powerful instructional work available on the Mind Map technique. Tony Buzan’s Mind Map technique has gathered amazing praise and an enormous worldwide following over the last few decades—but as with any very successful idea, there have been many sub-standard imitators. With Mind Map Mastery, Tony Buzan re-establishes the essential concepts that are the core of the Mind Map with a clarity and practicality unrivalled by other books. If you are looking to improve your memory, plan your business strategy, become more organized, study for an exam or plan out your future, this is the book for you. With a clarity and depth that far exceeds any other book on the subject, it includes: • The history of the development of the Mind Map • An explanation of what makes a Mind Map (and what isn’t a Mind Map) • Why the Mind Map technique is such a powerful tool • Illustrated step-by-step techniques for Mind Map development • How to deal with Mind Maps that have “gone wrong” Developed both for those new to the Mind Map concept as well as more experienced users who would like to revise and expand their expertise, Mind Map Mastery is the one Mind Mapping book needed on the shelf of every student and businessperson across the world.
Author : Manoj K. Jha
Publisher : Prabhat Prakashan
Page : 537 pages
File Size : 47,6 Mb
Release : 2023-05-11
Category : Study Aids
ISBN : 9789355217790
—Public Service Examinations across the Board in India offers immense opportunity for young talent to secure not only employment at prestigious positions but also gives them the chance to serve the nation in various capacities. —These examinations are of a highly diverse nature as they test the candidates on diverse subjects, further spanning multiple dimensions largely the subjects related to Polity, Economy, History, Geography, Science and Technology, environmental sciences and miscellaneous topics like sports, awards and other events of national and international importance. —All of this demand not only to study of these varied subjects but also practice in tackling the questions which are asked in the examination. Highlights of the Book Approach towards the subject — The book introduces you to the subject and the way in which this subject should be approached in order to score maximum. Micro Detailing of the Syllabus— The entire UPSC CSE syllabus has been clubbed into broad themes and each theme will be covered with the help of MCQs. Chronological Arrangement of Theme Based Questions— The various identified themes are arranged chronologically so that the entire Syllabus of a subject is roped in a logical line. Last Minute Concept Revision— The end of the book contains the summary of important concepts related to the subject which can be used as your effective revision notes. About GS SCORE— GS SCORE has been home to numerous toppers of UPSC's prestigious Civil Services Examination. Learning at GS SCORE is driven by two predominant objectives i.e. excellence and empowerment.
Author : Manoj K. Jha
Publisher : Prabhat Prakashan
Page : 385 pages
File Size : 55,9 Mb
Release : 2023-04-14
Category : Study Aids
ISBN : 9789355216717
—Public Service Examinations across the Board in India offers immense opportunity for young talent to secure not only employment at prestigious positions but also gives them the chance to serve the nation in various capacities. —These examinations are of a highly diverse nature as they test the candidates on diverse subjects, further spanning multiple dimensions largely the subjects related to Polity, Economy, History, Geography, Science and Technology, environmental sciences and miscellaneous topics like sports, awards and other events of national and international importance. —All of this demand not only to study of these varied subjects but also practice in tackling the questions which are asked in the examination. Highlights of the Book Approach towards the subject —The book introduces you to the subject and the way in which this subject should be approached in order to score maximum. Micro Detailing of the Syllabus—The entire UPSC CSE syllabus has been clubbed into broad themes and each theme will be covered with the help of MCQs. Chronological Arrangement of Theme Based Questions—The various identified themes are arranged chronologically so that the entire Syllabus of a subject is roped in a logical line. Last Minute Concept Revision—The end of the book contains the summary of important concepts related to the subject which can be used as your effective revision notes. About GS SCORE—GS SCORE has been home to numerous toppers of UPSC's prestigious Civil Services Examination. Learning at GS SCORE is driven by two predominant objectives i.e. excellence and empowerment.
Author : Gerardus Blokdyk
Publisher : 5starcooks
Page : 212 pages
File Size : 52,9 Mb
Release : 2018-06-18
Category : Industrial management
ISBN : 0655312919
What potential environmental factors impact the Projection mapping effort? What vendors make products that address the Projection mapping needs? How do you select, collect, align, and integrate Projection mapping data and information for tracking daily operations and overall organizational performance, including progress relative to strategic objectives and action plans? What threat is Projection mapping addressing? Your reputation and success is your lifeblood, and Projection mapping shows you how to stay relevant, add value, and win and retain customers Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Projection mapping investments work better. This Projection mapping All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Projection mapping Self-Assessment. Featuring 681 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Projection mapping improvements can be made. In using the questions you will be better able to: - diagnose Projection mapping projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Projection mapping and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Projection mapping Scorecard, you will develop a clear picture of which Projection mapping areas need attention. Your purchase includes access details to the Projection mapping self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author : Manoj K. Jha
Publisher : Prabhat Prakashan
Page : 496 pages
File Size : 52,6 Mb
Release : 2023-04-13
Category : Study Aids
ISBN : 9789355216687
—Public Service Examinations across the Board in India offers immense opportunity for young talent to secure not only employment at prestigious positions but also gives them the chance to serve the nation in various capacities. —These examinations are of a highly diverse nature as they test the candidates on diverse subjects, further spanning multiple dimensions largely the subjects related to Polity, Economy, History, Geography, Science and Technology, environmental sciences and miscellaneous topics like sports, awards and other events of national and international importance. —All of these demand not only to study of these varied subjects but also practice in tackling the questions which are asked in the examination. Highlights of the Book Approach towards the subject —The book introduces you to the subject and the way in which this subject should be approached in order to score maximum. Micro Detailing of the Syllabus—The entire UPSC CSE syllabus has been clubbed into broad themes and each theme will be covered with the help of MCQs. Chronological Arrangement of Theme Based Questions—The various identified themes are arranged chronologically so that the entire Syllabus of a subject is roped in a logical line. Last Minute Concept Revision Sheet—The end of the book contains the summary of important concepts related to the subject which can be used as your effective revision notes. About GS SCORE—GS SCORE has been home to numerous toppers of UPSC's prestigious Civil Services Examination. Learning at GS SCORE is driven by two predominant objectives i.e. excellence and empowerment.
Author : John Roman
Publisher : Simon and Schuster
Page : 208 pages
File Size : 49,9 Mb
Release : 2015-09-25
Category : Art
ISBN : 9781440339622
While literally hundreds of books exist on the subject of "cartographic" maps, The Art of Illustrated Maps is the first book EVER to fully explore the world of conceptual, "imaginative" mapping. Author John Roman refers to illustrated maps as "the creative nonfiction of cartography," and his book reveals how and why the human mind instinctively recognizes and accepts the artistic license evoked by this unique art form. Drawing from numerous references, The Art of Illustrated Maps traces the 2000-year history of a specialized branch of illustration that historians claim to be "the oldest variety of primitive art." This book features the dynamic works of many professional map artists from around the world and documents the creative process as well as the inspirations behind contemporary, 21st-century illustrated maps.
Author : Jerry Angrave
Publisher : Walter de Gruyter GmbH & Co KG
Page : 156 pages
File Size : 45,7 Mb
Release : 2020-10-12
Category : Business & Economics
ISBN : 9783110641332
The Journey Mapping Playbook is an accessible how-to toolkit aimed at customer experience and marketing professionals looking for ways to improve customer and employee experience. Using visualisation, templates and case studies this is a practical guide to planning, facilitating and delivering a strategic, supportive and effective journey mapping workshop. The Journey Mapping Playbook is based on the author’s real-world experience of running hundreds of journey mapping sessions. Understanding the priorities and pain points in customers’ lives is critical to achieve business success. Helping you to nurture better and more profitable customer experiences, this book will help you to: Define journey mapping Understand why it is commercially important Prioritise which journeys to focus on and how Decide who to invite and which tools to prepare Plan for an effective session Make every stage of the journey relevant and purposeful Build an ongoing programme The Journey Mapping Playbook shows you how to understand your customers better, whatever the size or sector of your business. Jerry Angrave, Founder and CEO of Empathyce, UK
Author : Jim Stovall
Publisher : Sound Wisdom
Page : 139 pages
File Size : 40,5 Mb
Release : 2013-12-03
Category : Business & Economics
ISBN : 9781937879372
When Jim Stovall, through his business, makes his movies such as The Ultimate Gift accessible both as a premiere theatrical and DVD movie, as well as part of a school curriculum, he improves the lives of young and old alike. - Donald J. Trump On the heels of the best-selling success of The Ultimate Gift and the major motion picture from 20th Century Fox based on that book, Jim Stovall brings you The Millionaire Map. "This is the book I wished was available 30 years ago when I was desperate and broke with only a dream of one day being a millionaire. Now, as a multimillionaire, I want to share the wisdom I've gained from the journey and provide other travelers with a map to guide them on their journey." -- Jim Stovall The Millionaire Map Reveals: You can't expand your wallet until you expand your mind. Becoming a millionaire is not just about all the things you want to have, but it's about the things you want to do and give. In order to climb to the financial peak, you've got to crawl out of the valley of debt. You will either voluntarily control your money now, or it will force its control on you later. The vast majority of people never arrive at their destination-not because they don't have what it takes but because they don't manage what they have.
