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User-Centered Design Stories by Carol Righi,Janice James Pdf
User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers new practitioners (as well as experienced practitioners working in new settings) valuable practice in decision-making that cannot be obtained by simply reading a book or attending a seminar. The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today. Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible. Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.
Author : Robert R. Johnson Publisher : State University of New York Press Page : 218 pages File Size : 54,8 Mb Release : 1998-10-29 Category : Language Arts & Disciplines ISBN : 9781438407975
Winner of the 1999 Best Book presented by the National Council of Teachers of English NCTE Awards for Excellence in Technical and Scientific Communication User-Centered Technology presents a theoretical model for examining technology through a user perspective. Johnson begins with a historical overview of the problem of technological use from the ancient Greeks to the present day—a problem seen most clearly in historical discussions of rhetoric theory. The central portion of the book elaborates on user-centered theory by defining three focal issues of the theory: user knowledge, human-technology interaction, and technological determinism. Working from an interdisciplinary perspective, Johnson uses rhetoric theory to present a definition of user knowledge; human factors engineering to illuminate the ideological presuppositions built into technology design; and history, philosophy, and sociology to explain technological determinism, possibly the greatest impediment to user-centered technology development in modern times. The latter part of the book applies user-centered theory in two contexts: the nonacademic sphere, where the writing and design of computer user documentation is discussed, and the academic sphere, through a discussion of how user-centered concepts might drive university technical communication and composition curricula.
End-User Considerations in Educational Technology Design by Roscoe, Rod D.,Craig, Scotty D.,Douglas, Ian Pdf
Emerging technologies have enhanced the learning capabilities and opportunities in modern school systems. To continue the effective development of such innovations, the intended users must be taken into account. End-User Considerations in Educational Technology Design is a pivotal reference source for the latest scholarly material on usability testing techniques and user-centered design methodologies in the development of technological tools for learning environments. Highlighting a range of pertinent topics such as multimedia learning, human-computer interaction, and online learning, this book is ideally designed for academics, researchers, school administrators, professionals, and practitioners interested in the design of optimized educational technologies.
User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such as Apple's iPhone and systems such as Amazon.com so successful. iPhone customers don't buy just a phone; they buy into an experience enabled by the device. Similarly, Amazon.com customers enter a world of book reviews, interesting recommendations, instant downloads to their Kindle, and one-click purchasing. Products today are focal points, and it is the experience surrounding the product that matters the most. User Experience Innovation helps you create the right sort of experience around your products in order to be successful in the marketplace. The approach in User Experience Innovation is backed by 18 years of experience from an author holding more than 100 patents relating to user experience. This is a book written by a practitioner for other practitioners. You'll learn 17 specific methods for creating innovation; these methods run the gamut from targeting user needs to relieving pain points, to providing positive surprises, to innovating around paradoxes. Each method is one that the author has used successfully. Taken together, they can help you create truly successful user experience innovations to benefit your company or organization, and to help you grow as an experienced expert and innovator in your own right. Provides 17 proven methods for innovating around user experience Helps you think beyond the product to the sum total of a customer's experience Written by an experienced practitioner holding more than 100 user-experience patents
User-centered Design of Online Learning Communities by Niki Lambropoulos Pdf
"This book is anchored in the concept that information technology empowers and enhances learners' capabilities adopting a learning summit on using the machine for the augmentation of human intellect for productivity, improvement, and innovation at individual, organizational, societal, national, and global levels"--Provided by publisher.
P5 eHealth: An Agenda for the Health Technologies of the Future by Gabriella Pravettoni,Stefano Triberti Pdf
This open access volume focuses on the development of a P5 eHealth, or better, a methodological resource for developing the health technologies of the future, based on patients’ personal characteristics and needs as the fundamental guidelines for design. It provides practical guidelines and evidence based examples on how to design, implement, use and elevate new technologies for healthcare to support the management of incurable, chronic conditions. The volume further discusses the criticalities of eHealth, why it is difficult to employ eHealth from an organizational point of view or why patients do not always accept the technology, and how eHealth interventions can be improved in the future. By dealing with the state-of-the-art in eHealth technologies, this volume is of great interest to researchers in the field of physical and mental healthcare, psychologists, stakeholders and policymakers as well as technology developers working in the healthcare sector.
User-Centered Interaction Design Patterns for Interactive Digital Television Applications by Tibor Kunert Pdf
Technology is meant to make life easier and to raise its quality. Our interaction with technology should be designed according to human needs instead of us being required to adapt to technology. Even so, technology may change quickly and people and their habits change slowly. With the aim of supporting user acceptance of iTV, the focus of this book is on the usability of iTV applications. A method for developing interaction design patterns especially for new technologies is presented for the first time. The main characteristics covered in this new approach are: systematic identification of recurrent design problems; usability as a quality criterion for design solutions; integration of designers into the pattern development process including identification of designers' needs, and iterative evaluation and optimisation of patterns to encourage designers to accept and use them; usability testing to identify proven design solutions and their trade-offs; presentation of specific design guidelines.
User-Centric Technology Design for Nonprofit and Civic Engagements by Saqib Saeed Pdf
Due to the increased global political importance of the nonprofit sector, its technological support and organizational characteristics have become important fields of research. In order to conduct effective work, nonprofits need to communicate and coordinate effectively. However, such settings are generally characterized by a lack of resources, an absence of formal hierarchical structures and differences in languages and culture among the activists. Modern technologies could help nonprofit networks in improving their working. In order to design appropriate technological support for such settings, it is important to understand their work practices, which widely differ from traditional business organizations. This book aims to strengthen the body of knowledge by providing user studies and concepts related to user centered technology design process for nonprofit settings. The examination of ethnographic studies and user centered evaluation of IT artifacts in practice will further the understanding of design requirements of these systems. This book includes chapters from leading scholars and practitioners on the technology design process examining human centered factors. The chapters will focus on developed and developing countries as they both have unique issues in technology design. The book will be useful or of interest to academics from a range of fields including information systems, human computer interaction, computer supported cooperative work and organizational science as well as for government officials and governmental organizations.
Frank E. Ritter,Gordon D. Baxter,Elizabeth F. Churchill
Author : Frank E. Ritter,Gordon D. Baxter,Elizabeth F. Churchill Publisher : Springer Science & Business Media Page : 460 pages File Size : 43,7 Mb Release : 2014-04-11 Category : Computers ISBN : 9781447151340
Foundations for Designing User-Centered Systems by Frank E. Ritter,Gordon D. Baxter,Elizabeth F. Churchill Pdf
Foundations for Designing User-Centered Systems introduces the fundamental human capabilities and characteristics that influence how people use interactive technologies. Organized into four main areas—anthropometrics, behaviour, cognition and social factors—it covers basic research and considers the practical implications of that research on system design. Applying what you learn from this book will help you to design interactive systems that are more usable, more useful and more effective. The authors have deliberately developed Foundations for Designing User-Centered Systems to appeal to system designers and developers, as well as to students who are taking courses in system design and HCI. The book reflects the authors’ backgrounds in computer science, cognitive science, psychology and human factors. The material in the book is based on their collective experience which adds up to almost 90 years of working in academia and both with, and within, industry; covering domains that include aviation, consumer Internet, defense, eCommerce, enterprise system design, health care, and industrial process control.
Fundamentals of User-Centered Design by Brian Still,Kate Crane Pdf
There has been some solid work done in the area of User-Centered Design (UCD) over the last few years. What’s been missing is an in-depth, comprehensive textbook that connects UCD to usability and User Experience (UX) principles and practices. This new textbook discusses a theoretical framework in relation to other design theories. It provides a repeatable, practical process for implementation, offering numerous examples, methods, and case studies for support, and it emphasizes best practices in specific environments, including mobile and web applications, print products, as well as hardware.
Human-Centered Software Engineering - Integrating Usability in the Software Development Lifecycle by Ahmed Seffah,Jan Gulliksen,Michel C. Desmarais Pdf
Human-CenteredSoftwareEngineering: BridgingHCI,UsabilityandSoftwareEngineering From its beginning in the 1980’s, the ?eld of human-computer interaction (HCI) has beende?nedasamultidisciplinaryarena. BythisImeanthattherehas beenanexplicit recognition that distinct skills and perspectives are required to make the whole effort of designing usable computer systems work well. Thus people with backgrounds in Computer Science (CS) and Software Engineering (SE) joined with people with ba- grounds in various behavioral science disciplines (e. g. , cognitive and social psych- ogy, anthropology)inaneffortwhereallperspectiveswereseenasessentialtocreating usable systems. But while the ?eld of HCI brings individuals with many background disciplines together to discuss a common goal - the development of useful, usable, satisfying systems - the form of the collaboration remains unclear. Are we striving to coordinate the varied activities in system development, or are we seeking a richer collaborative framework? In coordination, Usability and SE skills can remain quite distinct and while the activities of each group might be critical to the success of a project, we need only insure that critical results are provided at appropriate points in the development cycle. Communication by one group to the other during an activity might be seen as only minimally necessary. In collaboration, there is a sense that each group can learn something about its own methods and processes through a close pa- nership with the other. Communication during the process of gathering information from target users of a system by usability professionals would not be seen as so- thing that gets in the way of the essential work of software engineering professionals.
User-centered Design by Karel Vredenburg,Scott Isensee,Carol Righi Pdf
User-Centered Design: An Integrated Approach will help you optimize your customers' total experience with any technology product or service - from purchase and installation through support, upgrades, and beyond. Karel Vredenburg, Scott Isensee, and Carol Righi, the field's leading experts, present methods, techniques, case studies, and CD-ROM-based tools for introducing, deploying, and optimizing UCD to make products that are simpler, more elegant, more powerful, and more profitable.
Methods and Tools in User-Centred Design for Information Technology by Margaret Galer,S. Harker,J. Ziegler,Mark Galer Pdf
This book is concerned with the development of human factors inputs to software design. The aim is to create products which match the requirements and characteristics of users and which offer usable user interfaces. The HUFIT project - Human Factors in Information Technology - was carried out within the European Strategic Programme for Research and Development in Information Technology (ESPRIT) with the objective of enhancing the quality of software design within the European Community. The variety of activities undertaken to achieve this goal are reflected in this book. It describes human factors knowledge and tools for integration in information technology supplier organisations.