User Centred Engineering

Author : Alistair Sutcliffe
Publisher : Springer Science & Business Media
Page : 224 pages
File Size : 41,6 Mb
Release : 2012-12-06
Category : Computers
ISBN : 9781447102175

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User-Centred Requirements Engineering by Alistair Sutcliffe Pdf

If you have picked up this book and are browsing the Preface, you may well be asking yourself"What makes this book different from the large number I can find on amazon. com?". Well, the answer is a blend of the academic and the practical, and views of the subject you won't get from anybody else: how psychology and linguistics influence the field of requirements engineering (RE). The title might seem to be a bit of a conundrum; after all, surely requirements come from people so all requirements should be user-centred. Sadly, that is not always so; many system disasters have been caused simply because requirements engineering was not user-centred or, worse still, was not practised at all. So this book is about putting the people back into com puting, although not simply from the HCI (human-computer interaction) sense; instead, the focus is on how to understand what people want and then build appropriate computer systems.

Author : Ahmed Seffah,Jan Gulliksen,Michel C. Desmarais
Publisher : Springer Science & Business Media
Page : 406 pages
File Size : 52,8 Mb
Release : 2006-06-26
Category : Computers
ISBN : 9781402041136

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Human-Centered Software Engineering - Integrating Usability in the Software Development Lifecycle by Ahmed Seffah,Jan Gulliksen,Michel C. Desmarais Pdf

Human-CenteredSoftwareEngineering: BridgingHCI,UsabilityandSoftwareEngineering From its beginning in the 1980’s, the ?eld of human-computer interaction (HCI) has beende?nedasamultidisciplinaryarena. BythisImeanthattherehas beenanexplicit recognition that distinct skills and perspectives are required to make the whole effort of designing usable computer systems work well. Thus people with backgrounds in Computer Science (CS) and Software Engineering (SE) joined with people with ba- grounds in various behavioral science disciplines (e. g. , cognitive and social psych- ogy, anthropology)inaneffortwhereallperspectiveswereseenasessentialtocreating usable systems. But while the ?eld of HCI brings individuals with many background disciplines together to discuss a common goal - the development of useful, usable, satisfying systems - the form of the collaboration remains unclear. Are we striving to coordinate the varied activities in system development, or are we seeking a richer collaborative framework? In coordination, Usability and SE skills can remain quite distinct and while the activities of each group might be critical to the success of a project, we need only insure that critical results are provided at appropriate points in the development cycle. Communication by one group to the other during an activity might be seen as only minimally necessary. In collaboration, there is a sense that each group can learn something about its own methods and processes through a close pa- nership with the other. Communication during the process of gathering information from target users of a system by usability professionals would not be seen as so- thing that gets in the way of the essential work of software engineering professionals.

Author : Karen L. McGraw,Karan Harbison
Publisher : Unknown
Page : 380 pages
File Size : 42,5 Mb
Release : 1997
Category : System analysis
ISBN : OCLC:699799853

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User-centered Requirements by Karen L. McGraw,Karan Harbison Pdf

Author : Julie A. Jacko
Publisher : Springer
Page : 1243 pages
File Size : 47,5 Mb
Release : 2007-08-28
Category : Computers
ISBN : 9783540731054

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Human-Computer Interaction. Interaction Design and Usability by Julie A. Jacko Pdf

Here is the first of a four-volume set that constitutes the refereed proceedings of the 12th International Conference on Human-Computer Interaction, HCII 2007, held in Beijing, China, jointly with eight other thematically similar conferences. It covers interaction design: theoretical issues, methods, techniques and practice; usability and evaluation methods and tools; understanding users and contexts of use; and models and patterns in HCI.

Author : Jan Noyes,Chris Baber
Publisher : Springer Science & Business Media
Page : 227 pages
File Size : 46,6 Mb
Release : 2012-12-06
Category : Computers
ISBN : 9781447105374

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User-Centred Design of Systems by Jan Noyes,Chris Baber Pdf

Written by psychologists, this book focuses on the design of computer systems from the perspective of the user. The authors place human beings firmly at the centre of system design and so assess their cognitive and physical attributes as well as their social needs. The model used specifically takes into consideration the way in which computer technology needs to be designed in order to take account of all these human factors. The text comprises a careful mix of theory and applications and is spiced throughout with practical examples of do's and don'ts in designing systems.

Author : Austina De Bonte,Drew Fletcher
Publisher : Microsoft Press
Page : 574 pages
File Size : 47,7 Mb
Release : 2014-12-01
Category : Computers
ISBN : 9780133967258

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Scenario-Focused Engineering by Austina De Bonte,Drew Fletcher Pdf

Blend the art of innovation with the rigor of engineering Great technology alone is rarely sufficient to ensure a product’s success. Scenario-Focused Engineering is a customer-centric, iterative approach used to design and deliver the seamless experiences and emotional engagement customers demand in new products. In this book, you’ll discover the proven practices and lessons learned from real-world implementations of this approach, including why delight matters, what it means to be customer-focused, and how to iterate effectively using the Fast Feedback Cycle. In an engineering environment traditionally rooted in strong analytics, the ideas and practices for Scenario-Focused Engineering may seem counter-intuitive. Learn how to change your team’s mindset from deciding what a product, service, or device will do and solving technical problems to discovering and building what customers actually want. Improve the methods and mindsets you use to: Select a target customer to maximize carryover Discover your customer’s unarticulated needs Use storytelling to align your team and partners Mitigate tunnel vision to generate more innovative ideas Use experimentation to fail fast and learn Solicit early and ongoing feedback Iterate using a funnel-shaped approach Manage your projects around end-to-end experiences Build a team culture that puts the customer first

Author : Ahmed Seffah,Jean Vanderdonckt,Michel C. Desmarais
Publisher : Springer Science & Business Media
Page : 409 pages
File Size : 53,5 Mb
Release : 2009-06-19
Category : Computers
ISBN : 9781848009073

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Human-Centered Software Engineering by Ahmed Seffah,Jean Vanderdonckt,Michel C. Desmarais Pdf

Activity theory is a way of describing and characterizing the structure of human - tivity of all kinds. First introduced by Russian psychologists Rubinshtein, Leontiev, and Vigotsky in the early part of the last century, activity theory has more recently gained increasing attention among interaction designers and others in the hum- computer interaction and usability communities (see, for example, Gay and H- brooke, 2004). Interest was given a signi?cant boost when Donald Norman suggested activity-theory and activity-centered design as antidotes to some of the putative ills of “human-centered design” (Norman, 2005). Norman, who has been credited with coining the phrase “user-centered design,” suggested that too much attention focused on human users may be harmful, that to design better tools designers need to focus not so much on users as on the activities in which users are engaged and the tasks they seek to perform within those activities. Although many researchers and practitioners claim to have used or been in?uenced by activity theory in their work (see, for example, Nardi, 1996), it is often dif?cult to trace precisely where or how the results have actually been shaped by activity theory. Inmanycases, evendetailedcasestudiesreportresultsthatseemonlydistantlyrelated, if at all, to the use of activity theory. Contributing to the lack of precise and traceable impact is that activity theory, - spite its name, is not truly a formal and proper theory.

Author : Michael Richter,Markus Flückiger
Publisher : Springer
Page : 141 pages
File Size : 46,6 Mb
Release : 2014-10-15
Category : Computers
ISBN : 9783662439890

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User-Centred Engineering by Michael Richter,Markus Flückiger Pdf

A new product can be easy or difficult to use, it can be efficient or cumbersome, engaging or dispiriting, it can support the way we work and think - or not. What options are available for systematically addressing such parameters and provide users with an appropriate functionality, usability and experience? In the last decades, several fields have evolved that encompass a user-centred approach to create better products for the people who use them. This book provides a comprehensible introduction to the subject. It is aimed first and foremost at people involved in software and product development – product managers, project managers, consultants and analysts, who face the major challenge of developing highly useful and usable products. Topics include: The most important user-centred techniques and their alignment in the development process Planning examples of user-centred activities for projects User-oriented approaches for organisations Real-life case studies Checklists, tips and a lot of background information provide help for practitioners

Author : David J. Gilmore,Russel L. Winder,Francoise Detienne
Publisher : Springer
Page : 384 pages
File Size : 43,7 Mb
Release : 2010-12-01
Category : Computers
ISBN : 3642081894

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User-Centred Requirements for Software Engineering Environments by David J. Gilmore,Russel L. Winder,Francoise Detienne Pdf

The idea for this workshop originated when I came across and read Martin Zelkowitz's book on Requirements for Software Engineering Environments (the proceedings of a small workshop held at the University of Maryland in 1986). Although stimulated by the book I was also disappointed in that it didn't adequately address two important questions - "Whose requirements are these?" and "Will the environment which meets all these requirements be usable by software engineers?". And thus was the decision made to organise this workshop which would explicitly address these two questions. As time went by setting things up, it became clear that our workshop would happen more than five years after the Maryland workshop and thus, at the same time as addressing the two questions above, this workshop would attempt to update the Zelkowitz approach. Hence the workshop acquired two halves, one dominated by discussion of what we already know about usability problems in software engineering and the other by discussion of existing solutions (technical and otherwise) to these problems. This scheme also provided a good format for bringing together those in the HeI community concerned with the human factors of software engineering and those building tools to solve acknowledged, but rarely understood problems.

Author : Frank E. Ritter,Gordon D. Baxter,Elizabeth F. Churchill
Publisher : Springer Science & Business Media
Page : 460 pages
File Size : 48,8 Mb
Release : 2014-04-11
Category : Computers
ISBN : 9781447151340

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Foundations for Designing User-Centered Systems by Frank E. Ritter,Gordon D. Baxter,Elizabeth F. Churchill Pdf

Foundations for Designing User-Centered Systems introduces the fundamental human capabilities and characteristics that influence how people use interactive technologies. Organized into four main areas—anthropometrics, behaviour, cognition and social factors—it covers basic research and considers the practical implications of that research on system design. Applying what you learn from this book will help you to design interactive systems that are more usable, more useful and more effective. The authors have deliberately developed Foundations for Designing User-Centered Systems to appeal to system designers and developers, as well as to students who are taking courses in system design and HCI. The book reflects the authors’ backgrounds in computer science, cognitive science, psychology and human factors. The material in the book is based on their collective experience which adds up to almost 90 years of working in academia and both with, and within, industry; covering domains that include aviation, consumer Internet, defense, eCommerce, enterprise system design, health care, and industrial process control.

Author : Donald A. Norman,Stephen W. Draper
Publisher : CRC Press
Page : 526 pages
File Size : 43,5 Mb
Release : 2018-04-30
Category : Human engineering
ISBN : 1138432938

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User Centered System Design by Donald A. Norman,Stephen W. Draper Pdf

This comprehensive volume is the product of an intensive collaborative effort among researchers across the United States, Europe and Japan. The result -- a change in the way we think of humans and computers.

Author : Robert R. Johnson
Publisher : SUNY Press
Page : 218 pages
File Size : 45,9 Mb
Release : 1998-01-01
Category : Computers
ISBN : 0791439313

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User-Centered Technology by Robert R. Johnson Pdf

Presents a theoretical model for examining technology through a user perspective.

Author : Gilbert Cockton,Marta Lárusdóttir,Peggy Gregory,Åsa Cajander
Publisher : Springer
Page : 276 pages
File Size : 48,5 Mb
Release : 2016-09-30
Category : Computers
ISBN : 9783319321653

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Integrating User-Centred Design in Agile Development by Gilbert Cockton,Marta Lárusdóttir,Peggy Gregory,Åsa Cajander Pdf

This book examines the possibilities of incorporating elements of user-centred design (UCD) such as user experience (UX) and usability with agile software development. It explores the difficulties and problems inherent in integrating these two practices despite their relative similarities, such as their emphasis on stakeholder collaboration. Developed from a workshop held at NordiCHI in 2014, this edited volume brings together researchers from across the software development, UCD and creative design fields to discuss the current state-of-the-art. Practical case studies of integrating UCD in Agile development across diverse contexts are presented, whilst the different futures for UCD and other design practices in the context of agile software development are identified and explored. Integrating User Centred Design in Agile Development will be ideal for researchers, designers and academics who are interested in software development, user-centred design, agile methodologies and related areas.

Author : Michael Richter,Markus Flückiger
Publisher : Springer
Page : 136 pages
File Size : 54,8 Mb
Release : 2014-10-23
Category : Computers
ISBN : 3662439905

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User-Centred Engineering by Michael Richter,Markus Flückiger Pdf

A new product can be easy or difficult to use, it can be efficient or cumbersome, engaging or dispiriting, it can support the way we work and think - or not. What options are available for systematically addressing such parameters and provide users with an appropriate functionality, usability and experience? In the last decades, several fields have evolved that encompass a user-centred approach to create better products for the people who use them. This book provides a comprehensible introduction to the subject. It is aimed first and foremost at people involved in software and product development – product managers, project managers, consultants and analysts, who face the major challenge of developing highly useful and usable products. Topics include: The most important user-centred techniques and their alignment in the development process Planning examples of user-centred activities for projects User-oriented approaches for organisations Real-life case studies Checklists, tips and a lot of background information provide help for practitioners

Author : David J. Gilmore,Russel L. Winder,Francoise Detienne
Publisher : Springer Science & Business Media
Page : 364 pages
File Size : 55,6 Mb
Release : 2013-06-29
Category : Computers
ISBN : 9783662030356

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User-Centred Requirements for Software Engineering Environments by David J. Gilmore,Russel L. Winder,Francoise Detienne Pdf

The idea for this workshop originated when I came across and read Martin Zelkowitz's book on Requirements for Software Engineering Environments (the proceedings of a small workshop held at the University of Maryland in 1986). Although stimulated by the book I was also disappointed in that it didn't adequately address two important questions - "Whose requirements are these?" and "Will the environment which meets all these requirements be usable by software engineers?". And thus was the decision made to organise this workshop which would explicitly address these two questions. As time went by setting things up, it became clear that our workshop would happen more than five years after the Maryland workshop and thus, at the same time as addressing the two questions above, this workshop would attempt to update the Zelkowitz approach. Hence the workshop acquired two halves, one dominated by discussion of what we already know about usability problems in software engineering and the other by discussion of existing solutions (technical and otherwise) to these problems. This scheme also provided a good format for bringing together those in the HeI community concerned with the human factors of software engineering and those building tools to solve acknowledged, but rarely understood problems.