User Experience Management

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User Experience Management

Arnie Lund
User Experience Management Book PDF

Author : Arnie Lund
Publisher : Elsevier
Page : 312 pages
File Size : 50,9 Mb
Release : 2011-05-09
Category : Computers
ISBN : 0123854970

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User Experience Management by Arnie Lund Pdf

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future. *Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations *Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field *Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!

The User Experience Team of One

Leah Buley
The User Experience Team of One Book PDF

Author : Leah Buley
Publisher : Rosenfeld Media
Page : 265 pages
File Size : 47,7 Mb
Release : 2013-07-09
Category : Business & Economics
ISBN : 9781933820897

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The User Experience Team of One by Leah Buley Pdf

The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.

User Experience Is Brand Experience

Felix van de Sand,Anna-Katharina Frison,Pamela Zotz,Andreas Riener,Katharina Holl
User Experience Is Brand Experience Book PDF

Author : Felix van de Sand,Anna-Katharina Frison,Pamela Zotz,Andreas Riener,Katharina Holl
Publisher : Springer Nature
Page : 187 pages
File Size : 51,9 Mb
Release : 2019-11-12
Category : Business & Economics
ISBN : 9783030298685

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User Experience Is Brand Experience by Felix van de Sand,Anna-Katharina Frison,Pamela Zotz,Andreas Riener,Katharina Holl Pdf

This book offers a new method for aligning brand management and user experience goals. Brand management deals with conveying individual brand values at all marketing contact points, the goal being to reach the target group and boost customer retention. In this regard, it is important to consider the uniqueness of each brand and its identity so as to design pleasurable and high-quality user experiences. Combining insights from science and practice, the authors present a strategy for using interaction patterns, visual appearance, and animations to validate the actual brand values that are experienced by users while interacting with a digital product. Further, they introduce a 'UX identity scale' by assigning brand values to UX related psychological needs. The method applied is subsequently backed by theoretical concepts and illustrated with practical examples and case studies on real-world mobile applications.

Successful User Experience: Strategies and Roadmaps

Elizabeth Rosenzweig
Successful User Experience Strategies and Roadmaps Book PDF

Author : Elizabeth Rosenzweig
Publisher : Morgan Kaufmann
Page : 370 pages
File Size : 42,7 Mb
Release : 2015-08-03
Category : Computers
ISBN : 9780128010617

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Successful User Experience: Strategies and Roadmaps by Elizabeth Rosenzweig Pdf

Successful User Experience: Strategy and Roadmaps provides you with a hands-on guide for pulling all of the User Experience (UX) pieces together to create a strategy that includes tactics, tools, and methodologies. Leveraging material honed in user experience courses and over 25 years in the field, the author explains the value of strategic models to refine goals against available data and resources. You will learn how to think about UX from a high level, design the UX while setting goals for a product or project, and how to turn that into concrete actionable steps. After reading this book, you’ll understand: How to bring high-level planning into concrete actionable steps How Design Thinking relates to creating a good UX How to set UX Goals for a product or project How to decide which tool or methodology to use at what point in product lifecycle This book takes UX acceptance as a point of departure, and builds on it with actionable steps and case studies to develop a complete strategy, from the big picture of product design, development and commercialization, to how UX can help create stronger products. This is a must-have book for your complete UX library. Uses strategic models that focus product design and development Teaches how to decipher what tool or methodology is right for a given moment, project, or a specific team Presents tactics on how to understand how to connect the dots between tools, data, and design Provides actionable steps and case studies that help users develop a complete strategy, from the big picture of product design, development, and commercialization, to how UX can help create stronger products Case studies in each chapter to aid learning

User Experience Innovation

Christian Kraft
User Experience Innovation Book PDF

Author : Christian Kraft
Publisher : Apress
Page : 224 pages
File Size : 45,8 Mb
Release : 2012-06-12
Category : Business & Economics
ISBN : 9781430241508

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User Experience Innovation by Christian Kraft Pdf

User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such as Apple's iPhone and systems such as Amazon.com so successful. iPhone customers don't buy just a phone; they buy into an experience enabled by the device. Similarly, Amazon.com customers enter a world of book reviews, interesting recommendations, instant downloads to their Kindle, and one-click purchasing. Products today are focal points, and it is the experience surrounding the product that matters the most. User Experience Innovation helps you create the right sort of experience around your products in order to be successful in the marketplace. The approach in User Experience Innovation is backed by 18 years of experience from an author holding more than 100 patents relating to user experience. This is a book written by a practitioner for other practitioners. You'll learn 17 specific methods for creating innovation; these methods run the gamut from targeting user needs to relieving pain points, to providing positive surprises, to innovating around paradoxes. Each method is one that the author has used successfully. Taken together, they can help you create truly successful user experience innovations to benefit your company or organization, and to help you grow as an experienced expert and innovator in your own right. Provides 17 proven methods for innovating around user experience Helps you think beyond the product to the sum total of a customer's experience Written by an experienced practitioner holding more than 100 user-experience patents

Lean UX

Jeff Gothelf,Josh Seiden
Lean UX Book PDF

Author : Jeff Gothelf,Josh Seiden
Publisher : "O'Reilly Media, Inc."
Page : 205 pages
File Size : 50,6 Mb
Release : 2016-09-12
Category : Business & Economics
ISBN : 9781491953570

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Lean UX by Jeff Gothelf,Josh Seiden Pdf

UX design has traditionally been deliverables-based. Wireframes, site maps, flow diagrams, content inventories, taxonomies, mockups helped define the practice in its infancy.Over time, however, this deliverables-heavy process has put UX designers in the deliverables business. Many are now measured and compensated for the depth and breadth of their deliverables instead of the quality and success of the experiences they design. Designers have become documentation subject matter experts, known for the quality of the documents they create instead of the end-state experiences being designed and developed.So what's to be done? This practical book provides a roadmap and set of practices and principles that will help you keep your focus on the the experience back, rather than the deliverables. Get a tactical understanding of how to successfully integrate Lean and UX/Design; Find new material on business modeling and outcomes to help teams work more strategically; Delve into the new chapter on experiment design and Take advantage of updated examples and case studies.

UX Management Methods - a User Experience Design Leadership Guide for Beginners

Jon Binder
UX Management Methods a User Experience Design Leadership Guide for Beginners Book PDF

Author : Jon Binder
Publisher : Unknown
Page : 211 pages
File Size : 42,9 Mb
Release : 2021-10-17
Category : Electronic
ISBN : 9798499146712

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UX Management Methods - a User Experience Design Leadership Guide for Beginners by Jon Binder Pdf

UX Management Methods is a guide for how to lead your UX team to greatness. Learn proven methods for hiring, managing, motivating, and aligning your UX team. Use these insights to hire the best UX unicorns, focus your team with a roadmap of key deliverables, and measure your team's success and ROI with analytics. A game-changer for anyone leading or working in a team of UX designers or researchers. Written by Jon Binder, an MIT-trained User Experience Researcher with a Master's degree in Human-Computer Interaction (HCI) and UX Manager with over 15 years of leading and working with diverse technology teams. Learn how to perfect the art of UX management while also lifting your team's spirit and crafting great experiences. Discover What All Successful UX Managers Have In Common How Steve Jobs Hired and Grew Apple's UX Teams Secrets to Cultivating A Powerful UX Design Culture Monitor the Return on Investment of Your UX With Analytics Fuel Your UX Team With Inspiration and Accountability Streamline your UX Operations with proven methods and processes to deliver valuable findings and artifacts on time and under budget. Plus, a detailed Q&A section answers the most frequently asked UX Management related questions. If you want to sharpen your user experience leadership skills and build a strong team of talented experts, then start learning UX management today.

UX Management Methods: User Experience Design Leadership Guide for Beginners - How Lead UX Design and Master the UX Research Lifecycle

Jon Binder
UX Management Methods User Experience Design Leadership Guide for Beginners How Lead UX Design and Master the UX Research Lifecycle Book PDF

Author : Jon Binder
Publisher : Jonathan Binder
Page : 206 pages
File Size : 43,9 Mb
Release : 2021-10-18
Category : Business & Economics
ISBN : 1088003583

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UX Management Methods: User Experience Design Leadership Guide for Beginners - How Lead UX Design and Master the UX Research Lifecycle by Jon Binder Pdf

UX Management Methods is a guide for how to lead your UX team to greatness. Learn proven methods for hiring, managing, motivating, and aligning your UX team. Use these insights to hire the best UX unicorns, focus your team with a roadmap of key UX deliverables, and measure your team's success and ROI with analytics. A game-changer for anyone leading or working in a team of UX designers or researchers. Written by Jon Binder, an MIT-trained User Experience Researcher with a Master's degree in Human-Computer Interaction (HCI) and UX Manager with over 20 years of leading and working with diverse teams. Discover What All Successful UX Managers Have In Common How Steve Jobs Hired and Grew Apple's UX Teams Cultivate A Powerful Human-Centered Design and Culture Monitor the Return on Investment of Your UX With Analytics Fuel Your UX Team With Inspiration and Accountability Streamline your UX Operations with proven methods and processes that you can follow to deliver projects on time and under budget. Plus, a detailed Q&A section provides answers to the most frequently asked UX Management related questions. If you want to sharpen your user experience leadership skills and build a strong team of talented experts, then start learning UX management today.

User Experience Design

Satyam Kantamneni
User Experience Design Book PDF

Author : Satyam Kantamneni
Publisher : John Wiley & Sons
Page : 628 pages
File Size : 50,7 Mb
Release : 2022-05-03
Category : Business & Economics
ISBN : 9781119829386

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User Experience Design by Satyam Kantamneni Pdf

Igniting business growth through UX In an increasingly digital world, users are rewarding products and services that provide them with a good experience and punishing those that don’t — with their wallets. Organizations realize they need to adapt quickly but don’t know how or where to start. In User Experience Design: A Practical Playbook to Fuel Business Growth, UXReactor co-Founder Satyam Kantamneni distills 25 years of industry experience into a pragmatic approach to help organizations advance in the highly competitive and rapidly changing digital world. You’ll discover: Why putting users at the center of strategy leads to an almost unfair competitive advantage Ways to build an organizational system that delivers a superior user experience that is replicable, consistent, and scalable Common shortfalls that prevent organizations from reaping the value of experience design 27 proven “plays” from the UXReactor playbook to put concepts into practice Game planning examples to execute at different levels of an organization A comprehensive and practical book for everyone involved in the transformation — business leaders, design leaders, product managers, engineers, and designers — User Experience Design: A Practical Playbook to Fuel Business Growth is also an ideal blueprint for current and prospective UX practitioners seeking to improve their skills and further their careers.

Lean UX

Jeff Gothelf
Lean UX Book PDF

Author : Jeff Gothelf
Publisher : "O'Reilly Media, Inc."
Page : 152 pages
File Size : 41,5 Mb
Release : 2013-03-15
Category : Business & Economics
ISBN : 9781449311650

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Lean UX by Jeff Gothelf Pdf

User experience (UX) design has traditionally been a deliverables-based practice, with wireframes, site maps, flow diagrams, and mockups. But in today’s web-driven reality, orchestrating the entire design from the get-go no longer works. This hands-on book demonstrates Lean UX, a deeply collaborative and cross-functional process that lets you strip away heavy deliverables in favor of building shared understanding with the rest of the product team. Lean UX is the evolution of product design; refined through the real-world experiences of companies large and small, these practices and principles help you maintain daily, continuous engagement with your teammates, rather than work in isolation. This book shows you how to use Lean UX on your own projects. Get a tactical understanding of Lean UX—and how it changes the way teams work together Frame a vision of the problem you’re solving and focus your team on the right outcomes Bring the designer’s tool kit to the rest of your product team Break down the silos created by job titles and learn to trust your teammates Improve the quality and productivity of your teams, and focus on validated experiences as opposed to deliverables/documents Learn how Lean UX integrates with Agile UX

Eye Tracking the User Experience

Aga Bojko
Eye Tracking the User Experience Book PDF

Author : Aga Bojko
Publisher : Rosenfeld Media
Page : 320 pages
File Size : 44,8 Mb
Release : 2013-11-15
Category : Computers
ISBN : 9781933820910

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Eye Tracking the User Experience by Aga Bojko Pdf

Eye tracking is a widely used research method, but there are many questions and misconceptions about how to effectively apply it. Eye Tracking the User Experience—the first how-to book about eye tracking for UX practitioners—offers step-by-step advice on how to plan, prepare, and conduct eye tracking studies; how to analyze and interpret eye movement data; and how to successfully communicate eye tracking findings.

The UX Book

Rex Hartson,Pardha S. Pyla
The UX Book Book PDF

Author : Rex Hartson,Pardha S. Pyla
Publisher : Elsevier
Page : 968 pages
File Size : 43,9 Mb
Release : 2012-01-25
Category : Computers
ISBN : 9780123852427

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The UX Book by Rex Hartson,Pardha S. Pyla Pdf

The UX Book: Process and Guidelines for Ensuring a Quality User Experience aims to help readers learn how to create and refine interaction designs that ensure a quality user experience (UX). The book seeks to expand the concept of traditional usability to a broader notion of user experience; to provide a hands-on, practical guide to best practices and established principles in a UX lifecycle; and to describe a pragmatic process for managing the overall development effort. The book provides an iterative and evaluation-centered UX lifecycle template, called the Wheel, for interaction design. Key concepts discussed include contextual inquiry and analysis; extracting interaction design requirements; constructing design-informing models; design production; UX goals, metrics, and targets; prototyping; UX evaluation; the interaction cycle and the user action framework; and UX design guidelines. This book will be useful to anyone interested in learning more about creating interaction designs to ensure a quality user experience. These include interaction designers, graphic designers, usability analysts, software engineers, programmers, systems analysts, software quality-assurance specialists, human factors engineers, cognitive psychologists, cosmic psychics, trainers, technical writers, documentation specialists, marketing personnel, and project managers. A very broad approach to user experience through its components—usability, usefulness, and emotional impact with special attention to lightweight methods such as rapid UX evaluation techniques and an agile UX development process Universal applicability of processes, principles, and guidelines—not just for GUIs and the Web, but for all kinds of interaction and devices: embodied interaction, mobile devices, ATMs, refrigerators, and elevator controls, and even highway signage Extensive design guidelines applied in the context of the various kinds of affordances necessary to support all aspects of interaction Real-world stories and contributions from accomplished UX practitioners A practical guide to best practices and established principles in UX A lifecycle template that can be instantiated and tailored to a given project, for a given type of system development, on a given budget

User Experience Mapping

Peter W. Szabo
User Experience Mapping Book PDF

Author : Peter W. Szabo
Publisher : Packt Publishing Ltd
Page : 342 pages
File Size : 51,5 Mb
Release : 2017-05-26
Category : Computers
ISBN : 9781787127609

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User Experience Mapping by Peter W. Szabo Pdf

Understand your users, gain strategic insights, and make your product development more efficient with user experience mapping About This Book Detailed guidance on the major types of User Experience Maps. Learn to gain strategic insights and improve communication with stakeholders. Get an idea on creating wireflows, mental model maps, ecosystem maps and solution maps Who This Book Is For This book is for Product Manager, Service Managers and Designers who are keen on learning the user experience mapping techniques. What You Will Learn Create and understand all common user experience map types. Use lab or remote user research to create maps and understand users better. Design behavioral change and represent it visually. Create 4D user experience maps, the “ultimate UX deliverable”. Capture many levels of interaction in a holistic view. Use experience mapping in an agile team, and learn how maps help in communicating within the team and with stakeholders. Become more user focused and help your organisation become user-centric. In Detail Do you want to create better products and innovative solutions? User Experience Maps will help you understand users, gain strategic insights and improve communication with stakeholders. Maps can also champion user-centricity within the organisation. Two advanced mapping techniques will be revealed for the first time in print, the behavioural change map and the 4D UX map. You will also explore user story maps, task models and journey maps. You will create wireflows, mental model maps, ecosystem maps and solution maps. In this book, the author will show you how to use insights from real users to create and improve your maps and your product. The book describes each major User Experience map type in detail. Starting with simple techniques based on sticky notes moving to more complex map types. In each chapter, you will solve a real-world problem with a map. The book contains detailed, beginner level tutorials on creating maps using different software products, including Adobe Illustrator, Balsamiq Mockups, Axure RP or Microsoft Word. Even if you don't have access to any of those, each map type can also be drawn with pen and paper. Beyond creating maps, the book will also showcase communication techniques and workshop ideas. Although the book is not intended to be a comprehensive guide to modern user experience or product management, its novel ideas can help you create better solutions. You will also learn about the Kaizen-UX management framework, developed by the author, now used by many agencies and in-house UX teams in Europe and beyond. Buying this map will give you hundreds of hours worth of user experience knowledge, from one of the world's leading UX consultants. It will change your users' world for the better. If you are still not convinced, we have hidden some cat drawings in it, just in case. Style and approach An easy to understand guide, filled with real world use cases on how to plan, prioritize and visualize your project on customer experience

A Project Guide to UX Design

Russ Unger,Carolyn Chandler
A Project Guide to UX Design Book PDF

Author : Russ Unger,Carolyn Chandler
Publisher : New Riders
Page : 558 pages
File Size : 50,5 Mb
Release : 2012-03-23
Category : Computers
ISBN : 9780132931724

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A Project Guide to UX Design by Russ Unger,Carolyn Chandler Pdf

User experience design is the discipline of creating a useful and usable Web site or application that’s easily navigated and meets the needs of the site owner and its users. There’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That’s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you’ll learn to: Recognize the various roles in UX design, identify stakeholders, and enlist their support Obtain consensus from your team on project objectives Understand approaches such as Waterfall, Agile, and Lean UX Define the scope of your project and avoid mission creep Conduct user research in person or remotely, and document your findings Understand and communicate user behavior with personas Design and prototype your application or site Plan for development, product rollout, and ongoing quality assurance

Design, User Experience, and Usability: Theory, Methodology, and Management

Aaron Marcus,Wentao Wang
Design User Experience and Usability Theory Methodology and Management Book PDF

Author : Aaron Marcus,Wentao Wang
Publisher : Springer
Page : 792 pages
File Size : 52,5 Mb
Release : 2017-06-28
Category : Computers
ISBN : 9783319586342

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Design, User Experience, and Usability: Theory, Methodology, and Management by Aaron Marcus,Wentao Wang Pdf

The three-volume set LNCS 10288, 10289, and 10290 constitutes the proceedings of the 6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCII 2017, in Vancouver, BC, Canada, in July 2017, jointly with 14 other thematically similar conferences. The total of 1228 papers presented at the HCII 2017 conferences were carefully reviewed and selected from 4340 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 168 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this three-volume set. LNCS 10288: The 56 papers included in this volume are organized in topical sections on design thinking and design philosophy; aesthetics and perception in design; user experience evaluation methods and tools; user centered design in the software development lifecycle; DUXU education and training. LNCS 10289: The 56 papers included in this volume are organized in topical sections on persuasive and emotional design; mobile DUXU; designing the playing experience; designing the virtual, augmented and tangible experience; wearables and fashion technology. LNCS 10290: The 56 papers included in this volume are organized in topical sections on information design; understanding the user; DUXU for children and young users; DUXU for art, culture, tourism and environment; DUXU practice and case studies.