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Author : Jcaho
Publisher : Joint Commission Resources
Page : 168 pages
File Size : 44,5 Mb
Release : 2000-01-01
Category : Health & Fitness
ISBN : 0866886893
Author : Joint Commission on Accreditation of Healthcare Organizations
Publisher : Unknown
Page : 168 pages
File Size : 40,6 Mb
Release : 1996-01
Category : Health services administration
ISBN : 0866884890
Author : Anonim
Publisher : Joint Commission on
Page : 141 pages
File Size : 40,9 Mb
Release : 2006-06-01
Category : Business & Economics
ISBN : 1599400189
Author : Jcr
Publisher : Unknown
Page : 100 pages
File Size : 42,5 Mb
Release : 2019-10
Category : Electronic
ISBN : 1635850959
Author : Anonim
Publisher : Joint Commission on
Page : 45 pages
File Size : 53,9 Mb
Release : 2006-04-01
Category : Medical
ISBN : 1599400197
Author : Institute of Medicine,Committee on Optimizing Scheduling in Health Care
Publisher : National Academies Press
Page : 154 pages
File Size : 54,7 Mb
Release : 2015-08-24
Category : Medical
ISBN : 9780309339223
According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.
Author : Patricia Shaw
Publisher : Unknown
Page : 504 pages
File Size : 55,8 Mb
Release : 2003
Category : Business & Economics
ISBN : NWU:35557000130250
Author : Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost
Publisher : John Wiley & Sons
Page : 514 pages
File Size : 43,7 Mb
Release : 2009-06-03
Category : Business & Economics
ISBN : 9780470549032
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
Author : Anonim
Publisher : Unknown
Page : 35 pages
File Size : 41,6 Mb
Release : 2013
Category : Health care teams
ISBN : 0160927609
Author : James R. Langabeer II
Publisher : Taylor & Francis
Page : 220 pages
File Size : 41,8 Mb
Release : 2018-02-12
Category : Business & Economics
ISBN : 9781351584944
Healthcare Organizations offer significant opportunities for change and improvement in their overall performance. Hospitals and clinics are generally large, complex, and inefficient, and need serious development in process workflow and management systems, which will ultimately lead to better patient and financial outcomes. The National Academy of Medicine has stated that hospital systems are broken, and that they must begin by "... improving hospital efficiency and patient flow, and using operational management methods and information technologies." In fact, costs and quality are two of the important aspects of the "triple aim" in healthcare. One area that offers significant potential for improvement is through the application of performance improvement methods to patient and process flows. Performance improvement has a significant impact on a hospital’s over financial and strategic performance. Performance improvement involves the deployment of quantitative and scientific methods to model and influence the functioning of organizations. Performance improvement professionals are tasked with managing a variety of activities, such as deploying new information technologies, serving as project managers for construction events, re-engineering departmental process workflow, eliminating bottlenecks, and improving the flow and movement of patients between resource-intensive clinical areas. All of these are high risk, and require use of advanced, sophisticated methods to improve efficiency and quality, while minimizing disruptions from change. This updated edition is a comprehensive and concise guide to performance improvement in healthcare. It describes the management engineering principles focused on designing optimal management and information systems and processes. Case studies and examples are integrated throughout all chapters.
Author : Ronda Hughes
Publisher : Department of Health and Human Services
Page : 592 pages
File Size : 40,8 Mb
Release : 2008
Category : Medical
ISBN : IOWA:31858055672798
"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/
Author : Donald Lighter
Publisher : Jones & Bartlett Publishers
Page : 352 pages
File Size : 53,9 Mb
Release : 2011-11-15
Category : Health & Fitness
ISBN : 9781449679835
Basics of Health Care Performance Improvement: A Lean Six Sigma Approach prepares future healthcare administrators to meet the challenges of a changing marketplace through the proven Lean Six Sigma method of quality improvement—straightforward principles and procedures that enhance how healthcare organizations operate. With an eye toward meeting consumers’ increasing demand for value in health care, this new volume provides in-depth information on planning and implementing a “Define-Measure-Analyze-Improve-Control” (DMAIC) initiative to reduce errors and improve performance in healthcare settings, and serves as an essential reference on the basics of Lean Six Sigma and its application in augmenting the quality of care. Key Features: Lean Six Sigma case studies drawn from the industry; A thorough exploration of DMAIC approach to quality improvement; Discussion questions in every chapter Instructor Resources: Instructor's Manual, PowerPoint Presentations, and a TestBank
Author : OECD,World Health Organization
Publisher : OECD Publishing
Page : 128 pages
File Size : 41,9 Mb
Release : 2019-10-17
Category : Electronic
ISBN : 9789264805903
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
Author : Cynthia Barnard
Publisher : Hcpro, a Division of Simplify Compliance
Page : 0 pages
File Size : 55,8 Mb
Release : 2009
Category : Hospitals
ISBN : 1601466358
Performance Improvement Basics: A Resource Guide for Healthcare Managers, Second Edition Cynthia Barnard, MBA, MSJS, CPHQ Accurately capture data and illustrate improvement at your organization. Implementing an effective performance improvement program is a constant challenge for department managers. That is why we've created a second edition of our best-seller, Performance Improvement Basics: A Resource Guide for Healthcare Managers. Whether your goal is to gather buy-in from facility leaders or to brush up on effective data collection and analysis techniques, you need practical, convenient, and useful tools to focus your performance improvement program on meeting the needs of your patients and organization. This updated book and CD-ROM will help you stay confident in your knowledge of quality improvement techniques and data analysis. It uses plain English to explain the requirements and principles of improvement initiatives, making it a beneficial resource for new and existing staff members. Straightforward, no-nonsense approach to PI Performance Improvement Basics, Second Edition will help you and your staff to: Ease new QI managers into their role Demonstrate how to collect and manage quality improvement data Provide a solid understanding of performance improvement techniques Familiarize readers with how to lead quality improvement meetings Complete start-to-finish guide, designed with you in mind This guide is useful for new and veteran staff. It covers basic performance improvement concepts and advanced topics such as how to involve staff actively in quality improvement initiatives, with emphasis on garnering physician buy-in. Best of all, you'll receive: Tools to help you design data collection, perform process analysis, make sense of your data, and present data effectively. Tips on coordinating your departmental PI program with physicians. Self-assessment checklist to help pinpoint areas that you want to develop further! Check out the Table of Contents Chapter 1: Performance improvement as a management tool Chapter 2: Performance improvement planning Chapter 3: Quality reporting and communication Chapter 4: Quality measurement, monitoring, and analysis Chapter 5: Process improvement basics Chapter 6: Involving physicians in performance improvement Appendices: Data analysis tools, PI methodologies, Guide for implementing PI program
Author : NAHQ,Luc R. Pelletier,Christy L. Beaudin
Publisher : Lippincott Williams & Wilkins
Page : 344 pages
File Size : 48,9 Mb
Release : 2017-10-16
Category : Medical
ISBN : 9781496389787
For comprehensive guidance on creating quality structures that support patient/provider collaboration, cost-effective solutions, and safe, efficient care, get the fully updated HQ Solutions, an official publication of the National Association for Healthcare Quality (NAHQ). Written by HQ experts and applicable to all practice settings, this essential resource offers healthcare quality professionals the theoretical and practical basis for safe, reliable, cost-effective care, including the use of state-of-the-art tools for measuring, monitoring, selecting, and managing data. Invaluable for preparing for the Certified Professional in Healthcare Quality® (CPHQ) certification exam, this is an optimal healthcare quality professional’s resource. Create a safer, more efficient care environment, with proven quality improvement practices ... NEW quality and safety tools and techniques adaptable to any care setting NEW and updated content on recent changes in U.S. healthcare quality requirements, legislation, and reform NEW content on core skills and methods of organizational leadership, patient safety, performance and process improvement, and health data analytics Key resource for HQ principles and practices—vital for healthcare quality professionals including nurses, instructors, researchers, consultants, and clinicians in all practice settings, including home care, hospices, skilled nursing facilities, rehab, and ambulatory care, as well as healthcare organizations, healthcare boards, and government agencies Organizational Leadership Leadership fundamentals and principles, quality and safety infrastructure, strategic planning, and change management Real-life scenarios solved with proven leadership formulas and evidence-based solutions Performance measures, key performance and quality indicators, and performance improvement models Accreditation, Regulation, and Continuous Readiness Impact of regulations on healthcare quality and safety Continuous readiness activities Organizational assessment, survey procedures, and more Health Data Analytics Foundations of a solid data management system Tools, approaches, and application of data management systems, data collection, interpretation, and reporting Analysis tools and basic statistical techniques and methods Patient Safety Practical tools for safety assessment, planning, implementation, and evaluation Components of a safety culture Effective risk management strategies Performance, Safety, and Process Improvement Key principles and practices Critical pathways, effective team building, decision support, benchmarking IOM imperatives, analysis and interpretation of data, decision-support tools, and more