Warranty Fraud Management

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Warranty Fraud Management

Author : Matti Kurvinen,Ilkka Töyrylä,D. N. Prabhakar Murthy
Publisher : John Wiley & Sons
Page : 400 pages
File Size : 44,6 Mb
Release : 2016-06-13
Category : Computers
ISBN : 9781119223887

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Warranty Fraud Management by Matti Kurvinen,Ilkka Töyrylä,D. N. Prabhakar Murthy Pdf

Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs without upsetting the customer relationship. You'll dig into the whole spectrum of warranty fraud, from simple sloppy procedures to systematic organized crime, and get to know the fraudulent parties, the victims, as well as the objectives and methods of the fraudulent activities in different scenarios. You'll learn how to implement controls to detect and reduce fraudulent claims and decrease the overall warranty costs. The impact of fraudulent claims is plainly spelled out alongside detailed descriptions of typical symptoms and process gaps present in diverse companies. A comprehensive, multi-modal framework for robust warranty management is presented as a template for revamping your own company's strategy. Fraudulent warranty claims occupy an estimated 3-15 percent of the average company's warranty costs, which generally average between 1-4 percent of sales. Many companies are unaware of the issue or struggle to take action against the claims for fear of upsetting business partners, or because they lack tangible evidence. This book details a robust warranty control framework that institutes transparency and control over the whole warranty chain—supporting the process far beyond just fraud reduction. Understand the different actors (customers, sales channels, service agents, warranty providers, etc.) and different forms of warranty fraud Uncover issues in your company's warranty processes Learn methods to detect and prevent fraudulent activities Implement a robust system of warranty cost control Warranty fraud is a major cost-control issue for most companies, but the sensitive nature of the topic leaves most reluctant to share their experiences and divulge their strategies. Warranty Fraud Management brings warranty fraud out into the open, and provides a clear, actionable framework for cost-savings through fraud reduction.

Warranty Fraud Management

Author : Matti Kurvinen,Ilkka Töyrylä,D. N. P. Murthy
Publisher : Unknown
Page : 128 pages
File Size : 44,5 Mb
Release : 2016
Category : Electronic books
ISBN : 1119277574

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Warranty Fraud Management by Matti Kurvinen,Ilkka Töyrylä,D. N. P. Murthy Pdf

"Warranty Fraud Management provides practical guidelines that help companies save money through reduction of fraudulent warranty claims and overbilling. For a typical manufacturing company the warranty cost varies between 1-4% of sales, so warranty cost as such is an important factor. For companies with outsourced warranty service we have seen fraudulent claims and overpayments extending to over 50% of the total warranty cost. Warranty Fraud Management will highlight the methods of fraud, ways to uncover issues and the importance of continuous improvement of the controls to keep up with the continuously evolving misbehavior. On the other hand, setting-up too rigid controls or warranty terms can impact customer satisfaction and increases overall cost in the warranty chain. The book will increase general awareness of warranty fraud -- how fraud is done, the impact of the problem, typical symptoms and process gaps we have seen in diverse companies. Additionally, it will provide a comprehensive framework for a solid warranty management capability -- there is no single silver bullet to tackle the problem but several areas need to be covered. The spectrum of warranty fraud is very wide, so the right type of actions also differs in different cases"--

Warranty Chain Management

Author : Albert Liao
Publisher : Springer Nature
Page : 486 pages
File Size : 43,7 Mb
Release : 2022-06-29
Category : Business & Economics
ISBN : 9789811921049

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Warranty Chain Management by Albert Liao Pdf

This book aims to provide a systemic viewpoint for enterprise to establish the warranty chain management system. This book includes warranty management practice, reverse logistics, product reliability engineering, data statistics and analysis, industry 4.0 and artificial intelligence, circular supply chain and sustainable design, and other basic theories and case descriptions. The author has many years' experience in academic and industrial management, and provides a management framework that especially takes into account (1) the implementation aspect - promotion of warranty plan and statistical analysis of data; (2) strategic aspect - digital application and sustainable development, with an overall system building point of view to describe the steps of warranty chain management step by step. There are rich industry cases in this book which has highly reference value for students, researchers and practitioners. Also this book fits to be used as teaching and training material in engineering management, which builds an overview of the product life cycle management from warranty service till the recovery stage.

Data Mining for Intelligence, Fraud & Criminal Detection

Author : Christopher Westphal
Publisher : CRC Press
Page : 440 pages
File Size : 40,6 Mb
Release : 2008-12-22
Category : Law
ISBN : 1420067249

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Data Mining for Intelligence, Fraud & Criminal Detection by Christopher Westphal Pdf

In 2004, the Government Accountability Office provided a report detailing approximately 200 government-based data-mining projects. While there is comfort in knowing that there are many effective systems, that comfort isn’t worth much unless we can determine that these systems are being effectively and responsibly employed. Written by one of the most respected consultants in the area of data mining and security, Data Mining for Intelligence, Fraud & Criminal Detection: Advanced Analytics & Information Sharing Technologies reviews the tangible results produced by these systems and evaluates their effectiveness. While CSI-type shows may depict information sharing and analysis that are accomplished with the push of a button, this sort of proficiency is more fiction than reality. Going beyond a discussion of the various technologies, the author outlines the issues of information sharing and the effective interpretation of results, which are critical to any integrated homeland security effort. Organized into three main sections, the book fully examines and outlines the future of this field with an insider’s perspective and a visionary’s insight. Section 1 provides a fundamental understanding of the types of data that can be used in current systems. It covers approaches to analyzing data and clearly delineates how to connect the dots among different data elements Section 2 provides real-world examples derived from actual operational systems to show how data is used, manipulated, and interpreted in domains involving human smuggling, money laundering, narcotics trafficking, and corporate fraud Section 3 provides an overview of the many information-sharing systems, organizations, and task forces as well as data interchange formats. It also discusses optimal information-sharing and analytical architectures Currently, there is very little published literature that truly defines real-world systems. Although politics and other factors all play into how much one agency is willing to support the sharing of its resources, many now embrace the wisdom of that path. This book will provide those individuals with an understanding of what approaches are currently available and how they can be most effectively employed.

Applications of Management Science

Author : Kenneth D. Lawrence,Dinesh R. Pai
Publisher : Emerald Group Publishing
Page : 137 pages
File Size : 46,9 Mb
Release : 2022-08-08
Category : Business & Economics
ISBN : 9781800715530

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Applications of Management Science by Kenneth D. Lawrence,Dinesh R. Pai Pdf

Applications of Management Science is core for those academics, researchers, and practitioners of management science in mitigating significant managerial decision-making problems, for both the public and the private sectors.

Sustainable Production and Logistics

Author : Eren Ozceylan,Surendra M. Gupta
Publisher : CRC Press
Page : 419 pages
File Size : 49,9 Mb
Release : 2021-04-29
Category : Business & Economics
ISBN : 9781000352801

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Sustainable Production and Logistics by Eren Ozceylan,Surendra M. Gupta Pdf

Addressed the state-of-the-art of Smart and Sustainable sides of production and distribution planning operations Highlights how a current issue can be effectively approached in a particular decision-making situation, using a suitable quantitative technique Provides a foundation in the new and fast-growing area of IoT, cyber-physical systems, AI, robotics, cyber-security, data analytics, block-chain, cloud technology, and sustainability Presents logistics 4.0 in Industry 4.0 which changes the patterns of logistics Offers case studies in disassembly sequence planning

Fraud and Breach of Warranty

Author : Simon Salzedo KC,Andrew McIntyre,Sophie Shaw
Publisher : Bloomsbury Publishing
Page : 293 pages
File Size : 53,8 Mb
Release : 2020-09-24
Category : Law
ISBN : 9781526509680

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Fraud and Breach of Warranty by Simon Salzedo KC,Andrew McIntyre,Sophie Shaw Pdf

Claims of fraud and breach of warranty are common following the purchase of a business. They often mix tort and breach of contract and may involve specialist aspects such as notification provisions and escrow mechanisms. This new title provides a practitioner's guide to claims of fraud and breach of warranty from a leading commercial QC with great experience in this field. Key questions to be considered include: 1. When can a warranty also be a representation? Cases include Idemitsu Kosan v Sumitomo [2016] 2 CLC 297 2. When is a warranty claim properly notified and served? Cases to be considered include Nobahar-Cookson v Hut Group [2016] EWCA Civ 128 and Teoco v Aircom Jersey 4 Ltd [2018] EWCA Civ 23 3. When is has fair disclosure been given? Cases include New Hearts v Cosmopolitan Investments [1997] 2 BCLC 249, Infiniteland v Artisan Contracting [2006] 1 BCLC 632 4. What are the requirements for proving fraud in the context of sale of a business? Cases include Belfairs v Sutherland [2010] EWHC 2276 (Ch) 5. When is an accounting fraud attributed to the seller? Cases include Man v Freightliner [2005] EWHC 2347 (Comm) and Hut Group v Nobahar-Cookson [2014] EWHC 3842 (QB) 6. What are the remedies for fraud and breach of warranty and how are damages calculated? Cases include Lion Nathan v CC Bottlers [1996] 1 WLR 1438, Senate Electrical v Alcatel Submarine [1999] 2 Lloyd's Rep 423 7. When can the seller claim for loss of earnout under purchaser's warranties? Cases include Porton v 3M [2011] EWHC 2895 (Comm) and Kitcatt v MMS [2017] 2 BCLC 352

Responsible Manufacturing

Author : Ammar Y. Alqahtani,Elif Kongar,Kishore K. Pochampally,Surendra M. Gupta
Publisher : CRC Press
Page : 414 pages
File Size : 43,7 Mb
Release : 2019-02-25
Category : Business & Economics
ISBN : 9781351239134

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Responsible Manufacturing by Ammar Y. Alqahtani,Elif Kongar,Kishore K. Pochampally,Surendra M. Gupta Pdf

Responsible Manufacturing has become an obligation to the environment and to society itself, enforced primarily by customer perspective and governmental regulations on environmental issues. This is mainly driven by the escalating deterioration of the environment, such as diminishing raw material resources, overflowing waste sites, and increasing levels of pollution. Responsible Manufacturing related issues have found a large following in industry and academia, which aim to find solutions to the problems that arise in this newly emerged research area. Problems are widespread, including the ones related to the lifecycle of products, disassembly, material recovery, remanufacturing, and pollution prevention. Organized into sixteen chapters, this book provides a foundation for academicians and practitioners, and addresses several important issues faced by strategic, tactical, and operation planners of Responsible Manufacturing. Using efficient models in a variety of decision-making situations, it provides easy-to-use mathematical and/or simulation modeling-based solution methodologies for the majority of the issues. Features Addresses a variety of state-of-the-art issues in Responsible Manufacturing Highlights how popular industrial engineering and operations research techniques can be effectively exploited to find the most effective solutions to problems Presents how a specific issue can be approached or modeled in a given decision-making situation Covers strategic, tactical, and operational systems issues Provides a foundation for academicians and practitioners interested in building bodies of knowledge in this new and fast-growing area

Business Forecasting

Author : Michael Gilliland,Len Tashman,Udo Sglavo
Publisher : John Wiley & Sons
Page : 432 pages
File Size : 54,5 Mb
Release : 2021-04-28
Category : Business & Economics
ISBN : 9781119782582

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Business Forecasting by Michael Gilliland,Len Tashman,Udo Sglavo Pdf

Discover the role of machine learning and artificial intelligence in business forecasting from some of the brightest minds in the field In Business Forecasting: The Emerging Role of Artificial Intelligence and Machine Learning accomplished authors Michael Gilliland, Len Tashman, and Udo Sglavo deliver relevant and timely insights from some of the most important and influential authors in the field of forecasting. You'll learn about the role played by machine learning and AI in the forecasting process and discover brand-new research, case studies, and thoughtful discussions covering an array of practical topics. The book offers multiple perspectives on issues like monitoring forecast performance, forecasting process, communication and accountability for forecasts, and the use of big data in forecasting. You will find: Discussions on deep learning in forecasting, including current trends and challenges Explorations of neural network-based forecasting strategies A treatment of the future of artificial intelligence in business forecasting Analyses of forecasting methods, including modeling, selection, and monitoring In addition to the Foreword by renowned researchers Spyros Makridakis and Fotios Petropoulos, the book also includes 16 "opinion/editorial" Afterwords by a diverse range of top academics, consultants, vendors, and industry practitioners, each providing their own unique vision of the issues, current state, and future direction of business forecasting. Perfect for financial controllers, chief financial officers, business analysts, forecast analysts, and demand planners, Business Forecasting will also earn a place in the libraries of other executives and managers who seek a one-stop resource to help them critically assess and improve their own organization's forecasting efforts.

Leading in Analytics

Author : Joseph A. Cazier
Publisher : John Wiley & Sons
Page : 327 pages
File Size : 42,5 Mb
Release : 2023-11-07
Category : Computers
ISBN : 9781119800415

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Leading in Analytics by Joseph A. Cazier Pdf

A step-by-step guide for business leaders who need to manage successful big data projects Leading in Analytics: The Critical Tasks for Executives to Master in the Age of Big Data takes you through the entire process of guiding an analytics initiative from inception to execution. You’ll learn which aspects of the project to pay attention to, the right questions to ask, and how to keep the project team focused on its mission to produce relevant and valuable project. As an executive, you can’t control every aspect of the process. But if you focus on high-impact factors that you can control, you can ensure an effective outcome. This book describes those factors and offers practical insight on how to get them right. Drawn from best-practice research in the field of analytics, the Manageable Tasks described in this book are specific to the goal of implementing big data tools at an enterprise level. A dream team of analytics and business experts have contributed their knowledge to show you how to choose the right business problem to address, put together the right team, gather the right data, select the right tools, and execute your strategic plan to produce an actionable result. Become an analytics-savvy executive with this valuable book. Ensure the success of analytics initiatives, maximize ROI, and draw value from big data Learn to define success and failure in analytics and big data projects Set your organization up for analytics success by identifying problems that have big data solutions Bring together the people, the tools, and the strategies that are right for the job By learning to pay attention to critical tasks in every analytics project, non-technical executives and strategic planners can guide their organizations to measurable results.

A Short Guide to Fraud Risk

Author : Helenne Doody,Mr Martin Samociuk,Mr Nigel Iyer
Publisher : Gower Publishing, Ltd.
Page : 204 pages
File Size : 47,7 Mb
Release : 2012-09-28
Category : Business & Economics
ISBN : 9781409458715

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A Short Guide to Fraud Risk by Helenne Doody,Mr Martin Samociuk,Mr Nigel Iyer Pdf

A Short Guide to Fraud Risk is for: ∗ anyone who needs to better understand fraud risks, either company-wide, or in a specific business unit; ∗ directors and managers who would like to add value by building fraud resistance into their organization and to demonstrate to shareholders, regulators or other stakeholders that they are managing fraud risks, rather than just reacting to incidents; ∗ regulators, auditors and compliance professionals who need to assess the effectiveness of an organisation's fraud prevention measures. The book gives a concise but thorough introduction to the risk of fraud based on a six-element strategy. It includes practical steps to assess and treat fraud risks across an organisation, including those relating to executive directors. It also provides practical steps to develop fraud awareness across an organisation and how to implement an effective fraud detection and incident management program. The application of the principles is illustrated with example documents and numerous case studies aimed at assisting the reader to implement either individual elements or a complete fraud risk management strategy.

Profit Driven Business Analytics

Author : Wouter Verbeke,Bart Baesens,Cristian Bravo
Publisher : John Wiley & Sons
Page : 533 pages
File Size : 51,7 Mb
Release : 2017-09-26
Category : Business & Economics
ISBN : 9781119286981

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Profit Driven Business Analytics by Wouter Verbeke,Bart Baesens,Cristian Bravo Pdf

Maximize profit and optimize decisions with advanced business analytics Profit-Driven Business Analytics provides actionable guidance on optimizing the use of data to add value and drive better business. Combining theoretical and technical insights into daily operations and long-term strategy, this book acts as a development manual for practitioners seeking to conceive, develop, and manage advanced analytical models. Detailed discussion delves into the wide range of analytical approaches and modeling techniques that can help maximize business payoff, and the author team draws upon their recent research to share deep insight about optimal strategy. Real-life case studies and examples illustrate these techniques at work, and provide clear guidance for implementation in your own organization. From step-by-step instruction on data handling, to analytical fine-tuning, to evaluating results, this guide provides invaluable guidance for practitioners seeking to reap the advantages of true business analytics. Despite widespread discussion surrounding the value of data in decision making, few businesses have adopted advanced analytic techniques in any meaningful way. This book shows you how to delve deeper into the data and discover what it can do for your business. Reinforce basic analytics to maximize profits Adopt the tools and techniques of successful integration Implement more advanced analytics with a value-centric approach Fine-tune analytical information to optimize business decisions Both data stored and streamed has been increasing at an exponential rate, and failing to use it to the fullest advantage equates to leaving money on the table. From bolstering current efforts to implementing a full-scale analytics initiative, the vast majority of businesses will see greater profit by applying advanced methods. Profit-Driven Business Analytics provides a practical guidebook and reference for adopting real business analytics techniques.

Accounting All-in-One For Dummies (+ Videos and Quizzes Online)

Author : Michael Taillard,Joseph Kraynak,Kenneth W. Boyd
Publisher : John Wiley & Sons
Page : 756 pages
File Size : 42,7 Mb
Release : 2022-08-03
Category : Business & Economics
ISBN : 9781119897682

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Accounting All-in-One For Dummies (+ Videos and Quizzes Online) by Michael Taillard,Joseph Kraynak,Kenneth W. Boyd Pdf

A complete and easy-to-follow resource covering every critical step of the accounting process Learning to love the language of business is easier than you think! In the newly revised Third Edition of Accounting All-In-One For Dummies with Online Practice, finance expert Michael Taillard walks you through every step of the accounting process, from setting up your accounting system to auditing and detecting financial irregularities. You’ll enjoy a unified compilation of mini-books and online practice and video resources that bring together everything you need to know about accounting into one convenient book and web portal. You’ll learn to record accounting transactions, adjust and close entries, prepare income statements and balance sheets, and more. You’ll also get: Online instructional videos that describe the modern reality of accounting in the digital age Guidance and instruction on how to make savvy financial decisions to help guide your business in the right direction Advice on how to handle case and make intelligent purchasing decisions Helpful practice quizzes for each topic to help you crunch the numbers Perfect for anyone who’s just beginning their career or education in accounting—as well as those who just love numbers—Accounting All-in-One For Dummies is also a must-read for business owners, founders, and managers who want to get a better understanding of the financial side of commerce.

Law Reports Under the Superintendence and Control of the Incorporated Council of Law Reporting for England and Wales. Supreme Court of Judicature : Cases Determined in the Chancery Division and in Bankruptcy and Lunacy and on Appeal Therefrom in the Court of Appeal

Author : Anonim
Publisher : Unknown
Page : 622 pages
File Size : 53,7 Mb
Release : 1891
Category : Equity
ISBN : STANFORD:36105062379909

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Law Reports Under the Superintendence and Control of the Incorporated Council of Law Reporting for England and Wales. Supreme Court of Judicature : Cases Determined in the Chancery Division and in Bankruptcy and Lunacy and on Appeal Therefrom in the Court of Appeal by Anonim Pdf

Financial Reporting Fraud

Author : Charles R. Lundelius
Publisher : American Institute of Certified Public Accountants (AICPA)
Page : 324 pages
File Size : 48,9 Mb
Release : 2003
Category : Business & Economics
ISBN : UOM:49015003156958

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Financial Reporting Fraud by Charles R. Lundelius Pdf