Willie S Way

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Willie's Way

Phillip Van Hooser
Willie s Way Book PDF

Author : Phillip Van Hooser
Publisher : John Wiley & Sons
Page : 206 pages
File Size : 48,5 Mb
Release : 2005-09-19
Category : Business & Economics
ISBN : 9780471763611

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Willie's Way by Phillip Van Hooser Pdf

Praise for Willie's Way: "Willie's Way is a fascinating compilation of real-life customer service stories that actually make a difference. It's about building your brand one customer at a time. Read how enthusiasm, confidence, and sincerity can impact your customers, grow revenues, and impact your bottom line. This is the best book I've read on customer service in a long time." --Joe Scarlett Chairman of the Board Tractor Supply Company "Wow! Willie's Way is simply infectious. Every reader is sure to find the six secrets to be very practical. In fact, they leave us without excuse. Without a doubt, Willie's Way has the power to transform an organization from one delivering mediocre customer service to one performing at the top." --Chris Strippelhoff Vice President-Member Services Municipal Gas Authority of Georgia "Van Hooser absolutely hit the bull's-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh new insights in the pages of this brilliantly written gem." --Richard G. Kelley Director of Sales Training, North America Axcan Pharma, Inc.

A Long Long Way

Sebastian Barry
A Long Long Way Book PDF

Author : Sebastian Barry
Publisher : Faber & Faber
Page : 333 pages
File Size : 54,6 Mb
Release : 2010-11-25
Category : Fiction
ISBN : 9780571266838

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A Long Long Way by Sebastian Barry Pdf

OLD GOD'S TIME (MARCH 2023), SEBASTIAN BARRY'S STUNNING NEW NOVEL, AVAILABLE TO PRE-ORDER NOW One of the most vivid and realised characters of recent fiction, Willie Dunne is the innocent hero of Sebastian Barry's highly acclaimed novel. Leaving Dublin to fight for the Allied cause as a member of the Royal Dublin Fusiliers, he finds himself caught between the war playing out on foreign fields and that festering at home, waiting to erupt with the Easter Rising. Profoundly moving, intimate and epic, A Long Long Way charts and evokes a terrible coming of age, one too often written out of history.

Shine A Light: My Year with "Blind" Willie Johnson

Shane Ford
Shine A Light My Year with Blind Willie Johnson Book PDF

Author : Shane Ford
Publisher : Lulu.com
Page : 200 pages
File Size : 51,8 Mb
Release : 2014
Category : Performing Arts
ISBN : 9781458371553

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Shine A Light: My Year with "Blind" Willie Johnson by Shane Ford Pdf

Meant as a companion piece for those already familiar with Johnson's music and myth - journey through Texas with Shane Ford as he leads the way to honor the legend, Blind Willie Johnson. Included is new research and pictures, never-before-seen.

Willie Mays

James S. Hirsch
Willie Mays Book PDF

Author : James S. Hirsch
Publisher : Simon and Schuster
Page : 658 pages
File Size : 51,6 Mb
Release : 2010-04-03
Category : Biography & Autobiography
ISBN : 9781439171653

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Willie Mays by James S. Hirsch Pdf

The “enormously entertaining and wide-ranging” (Seattle Times) authorized, definitive, New York Times bestselling biography of Willie Mays, the most complete baseball player of all time. Willie Mays is arguably the greatest player in baseball history, still revered for the passion he brought to the game. He began as a teenager in the Negro Leagues, became a cult hero in New York, and was the headliner in Major League Baseball’s bold expansion to California. He was a blend of power, speed, and stylistic bravado that enraptured fans for more than two decades. Now James Hirsch reveals the man behind the player. Mays was a transcendent figure who received standing ovations in enemy stadiums and who, during the turbulent civil rights era, urged understanding and reconciliation. More than his records, his legacy is defined by the pure joy that he brought to fans and the loving memories that have been passed to future generations so they might know the magic and beauty of the game. With meticulous research and drawing on interviews with Mays himself as well as with close friends, family, and teammates, Hirsch presents a brilliant portrait of one of America’s most significant cultural icons.

Willies Passions

Susan These
Willies Passions Book PDF

Author : Susan These
Publisher : Xlibris Corporation
Page : 134 pages
File Size : 46,5 Mb
Release : 2012-03
Category : Fiction
ISBN : 9781469167169

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Willies Passions by Susan These Pdf

Willies Passions is an autobiography - its characters are actual individuals taken from my mother's notes. Her life was an inspiration to all who knew her. The book follows her life at approximately twenty year intervals. The stories are hers and I am just the one to have the honor of sharing it with those who appreciate nature and the beauties of British Columbia. I hope you enjoy reading this book on some of Wilma's' life as much as I enjoyed writing it.

Willie's Way

Phillip Van Hooser
Willie s Way Book PDF

Author : Phillip Van Hooser
Publisher : Sound Wisdom
Page : 160 pages
File Size : 41,5 Mb
Release : 2019-09-03
Category : Business & Economics
ISBN : 9781640951457

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Willie's Way by Phillip Van Hooser Pdf

A book unlike any other customer service guide, Willie’s Way translates Willie’s common-sense wisdom into simple, practical applications. Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction. As a successful speaker and author who travels constantly, Phillip Van Hooser has been in and out of his fair share of cabs. But only one cabbie ever taught him anything about customer service. That cabbie is Willie, and the common-sense wisdom he imparted has become known as Willie’s Way. In Willie’s Way, you too will learn Willie’s unique brand of personalized service: How to woo customers so they come back again and again How to wow customers so they tell their friends about you How to win customers’ long-term business by exceeding their expectations How to apply Willie’s techniques to your own enterprises to build long-term customer loyalty “Willie’s Way is a fascinating compilation of real-life customer service stories that actually make a difference. It’s about building your brand one customer at a time. Read how enthusiasm, confidence and sincerity can impact your customers, grow revenues and impact your bottom line. This is the best book I’ve read on customer service in a long time.” –Joe Scarlett, Chairman of the Board, Tractor Supply Company “Van Hooser absolutely hit the bulls-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh insights in the pages of this brilliantly written gem.” –Richard G. Kelley, Director of Sales Training, North America Axcan Pharma, Inc.

Atomic Wedgies, Wet Willies, & Other Acts of Roguery

Greg Tananbaum,Dan Martin
Atomic Wedgies Wet Willies Other Acts of Roguery Book PDF

Author : Greg Tananbaum,Dan Martin
Publisher : Santa Monica Press
Page : 124 pages
File Size : 42,8 Mb
Release : 2005-04-01
Category : Humor
ISBN : 9781595807618

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Atomic Wedgies, Wet Willies, & Other Acts of Roguery by Greg Tananbaum,Dan Martin Pdf

This authoritative guide to those annoying and embarrassing tricks everyone grows up with (and maybe never outgrow) provides "sage" advice for the young and the young at heart. Arranged in encyclopedic format, each of the more than 50 entries includes a formal definition of the prank, followed by tips for execution and countermeasures. Illustrations document the best technique for affixing a "kick me" sign to someone's back, or how to wriggle out of a noogie-giver's clutches. A ranking system places each act on a scale of 1 to 10 for its degree of pain, embarrassment, annoyance, and degree of difficulty. Other fun and irritating tricks include the Burp ’n' Blow, the Rat Tail, the Eskimo Hook, and the Marker ’Stache.

Willie

Willie O'Ree,Michael McKinley
Willie Book PDF

Author : Willie O'Ree,Michael McKinley
Publisher : Penguin
Page : 219 pages
File Size : 51,6 Mb
Release : 2020-10-20
Category : Biography & Autobiography
ISBN : 9780735239753

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Willie by Willie O'Ree,Michael McKinley Pdf

An inspiring memoir that shows that anyone can achieve their dreams if they are willing to fight for them. In 1958, Willie O'Ree was a lot like any other player toiling in the minors. He was good. Good enough to have been signed by the Boston Bruins. Just not quite good enough to play in the NHL. Until January 18 of that year. O'Ree was finally called up, and when he stepped out onto the ice against the Montreal Canadiens, not only did he fulfil the childhood dream he shared with so many other Canadian kids, he did something that had never been done before. He broke hockey's colour barrier. Just as his hero, Jackie Robinson, had done for baseball. In that pioneering first NHL game, O'Ree proved that no one could stop him from being a hockey player. But he soon learned that he could never be just a hockey player. He would always be a black player, with all that entails. There were ugly name-calling and stick-swinging incidents, and nights when the Bruins had to be escorted to their bus by the police. But O'Ree never backed down. When he retired in 1979, he had played hundreds of games as a pro, and scored hundreds of goals, his boyhood dreams more than accomplished. In 2018, O'Ree was inducted into the Hockey Hall of Fame in recognition not only of that legacy, but of the way he has built on it in the decades since. He has been, for twenty years now, an NHL Executive and has helped the NHL Diversity program expose more than 40,000 boys and girls of diverse backgrounds to unique hockey experiences. Inspiring, frank, and shot through with the kind of understated courage and decency required to change the world, Willie is a story for anyone willing to persevere for a dream.

The Willies

Billy Van
The Willies Book PDF

Author : Billy Van
Publisher : Lulu.com
Page : 230 pages
File Size : 49,5 Mb
Release : 2018-07-09
Category : Fiction
ISBN : 9781387932849

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The Willies by Billy Van Pdf

Are you afraid of the dark? Evil lurks, embedded in shadows, and around every corner it awaits and dwells. I invite you to my world of terror - the darkside - the underbelly of the sunlit world that man takes for granted. Now, with that being said, allow me to frighten you more. Once you've entered this book, you've entered the bowels of horror. You can leave at anytime. In fact, you can come and go as you please. Just beware of its macabre, graphic detail, and intense amplitude. This book is sure to give you The Willies.

Me and Sister Bobbie

Willie Nelson,Bobbie Nelson,David Ritz
Me and Sister Bobbie Book PDF

Author : Willie Nelson,Bobbie Nelson,David Ritz
Publisher : Random House Trade Paperbacks
Page : 289 pages
File Size : 41,8 Mb
Release : 2021-09-21
Category : Biography & Autobiography
ISBN : 9781984854155

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Me and Sister Bobbie by Willie Nelson,Bobbie Nelson,David Ritz Pdf

The untold story of Willie Nelson and his sister, Bobbie, who, over the course of their lives together, supported each other through personal tragedies and triumphs and forged an unbreakable bond through their shared love of music “Tender and intimate.”—The New Yorker “Poignant, beautiful, heartfelt.”—New York Journal of Books ONE OF THE BEST MUSIC BOOKS OF THE YEAR: Rolling Stone, Kirkus Reviews Abandoned by their parents as toddlers, Willie and Bobbie Nelson found their love of music almost immediately through their grandparents, who raised them in a small Texas town. Their close relationship was the longest-lasting bond in both their lives. In alternating chapters, this heartfelt dual memoir weaves together both their stories as they experienced them side by side and apart. The Nelsons share powerful, emotional moments from growing up, playing music in public for the first time, and facing trials in adulthood, as Willie pursued songwriting and Bobbie faced a series of challenging relationships and a musical career that took off only when attitudes about women began to change in Texas. This is Bobbie’s only memoir, and in it she candidly shares her life story in full. Her deeply affecting chapters delve into her personal relationships and life as a mother and as a musician with technical skills that even Willie admits surpass his own. In his poignant stories, Willie shares the depth of his bond with his sister, and how that bond carried him through his most troubled moments. Willie and Bobbie supported each other through unthinkable personal heartbreak, and they always shared in each other’s victories. Through dizzying highs and traumatic lows, spanning almost nine decades of life, Willie and Bobbie always had each other’s back. Their story is an inspiring, lyrical statement of how family always finds the way.

The Willies

Adam Falkner
The Willies Book PDF

Author : Adam Falkner
Publisher : SCB Distributors
Page : 82 pages
File Size : 50,9 Mb
Release : 2020-02-04
Category : Poetry
ISBN : 9781943735761

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The Willies by Adam Falkner Pdf

2021 Midwest Book Awards - Poetry Debut Gold Medal Winner 2020 Forewords Reviews INDIES Awards - Poetry Gold Medal Winner “Prophetic in bleak times” —DR. CORNEL WEST The Willies, Adam Falkner's first full-length poetry collection, offers a sharp and vulnerable portrait of the journey into queerhood in America. In a voice that Dr. Cornel West heralds as “prophetic in bleak times,” Falkner departs from a more familiar coming out narrative to center the stories of dueling selves. Masquerading white boy. Child of an addict. Closeted varsity athlete. Drifting seamlessly between the scholarly and conversational, Falkner's poems showcase a versatility of language and a courageous hunger, unafraid of depicting the costumes we use to hide legacies of toxic masculinity. Through snapshots both tragic and humorous, merciless and humane, Falkner offers powerful new ways of understanding the intersectional linkage that binds queer shame to cultural appropriation. At its core, The Willies asks us to consider who we will become if we do not grapple with what scares us most. Advance praise for The Willies Adam Falkner has heard what hums at the marrow of men who deceive themselves in order to survive America. — SAEED JONES This is truth that changes the air it reaches. This is poetry that, damn it, you can't shake. — PATRICIA SMITH In these urgent and sometimes mysterious poems, Falkner traces questions of identity, family, love and the self. His language is angular and surprising, his content intimate and profound. — ANDREW SOLOMON Adam Falkner is a poet with a heart of gold and a spine of steel. We need his prophetic voice in these bleak times. —DR. CORNEL WEST I am thankful for the incisive mind and eye of Adam Falkner. In the poems, the work of balancing several selves at once is done gently, deftly, and with the brilliance of someone curious about how limitless they can become. ― HANIF ABDURRAQIB

Conversations with Willie Morris

Willie Morris
Conversations with Willie Morris Book PDF

Author : Willie Morris
Publisher : Univ. Press of Mississippi
Page : 236 pages
File Size : 54,7 Mb
Release : 2000
Category : Biography & Autobiography
ISBN : 1578062373

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Conversations with Willie Morris by Willie Morris Pdf

In this first collection of interviews and profiles devoted to author Willie Morris, Bales compiles 25 fascinating and incisive conversations (some never before published) with a man who confronted the turbulent issues of his generation.

Willie Anderson

Ray Sowell
Willie Anderson Book PDF

Author : Ray Sowell
Publisher : AuthorHouse
Page : 110 pages
File Size : 40,7 Mb
Release : 2016-08-05
Category : Fiction
ISBN : 9781524621964

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Willie Anderson by Ray Sowell Pdf

This book is composed of two different fiction stories that will give you life lessons applicable in reality. The story Willie Anderson will tell you that you will never know what life brings to you so you must always be prepared and geared to face challenges that life brings. The River, on the other hand, tells you to never give up on what life offers to you because you never know what will happen in the future

The Legend of Willie, Mickey & the Duke

Howard Burman
The Legend of Willie Mickey the Duke Book PDF

Author : Howard Burman
Publisher : Xlibris Corporation
Page : 389 pages
File Size : 45,7 Mb
Release : 2022-11-07
Category : Sports & Recreation
ISBN : 9781669854357

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The Legend of Willie, Mickey & the Duke by Howard Burman Pdf

During the 1950s, they played centerfield in New York ballparks only a few miles apart. The comparisons were inevitable. From Brooklyn soda fountains to Queens street corners to Manhattan boardrooms, the argument raged: who was the greatest—Willie Mays, Mickey Mantle, or Duke Snider? The trajectories of their lives were similar. They were born into the game and taught by their baseball-playing fathers at an early age. All three dreamed of baseball greatness—dreams that came at a cost. When they signed to play professional baseball, they were each hyped to become the greatest players in the game. The pressure to live up to these expectations took a heavy toll on them. The story of Willie, Mickey & the Duke is the story of three superb athletes who became baseball legends--what it did for them and what it did to them.

Wedding Willies

Victoria Pade
Wedding Willies Book PDF

Author : Victoria Pade
Publisher : Harlequin
Page : 224 pages
File Size : 45,7 Mb
Release : 2012-01-17
Category : Fiction
ISBN : 9781459229419

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Wedding Willies by Victoria Pade Pdf

HER BEST FRIEND'S WEDDING… Although Kit McIntyre had left more than one unsuspecting groom standing solo at the altar, nothing would stop her from celebrating her best friend's big day. Luckily, there were a few perks she hadn't counted on as maid of honor—such as getting to spend lots of quality time with best man Ad Walker. For a guy who'd sworn off women, trying to ignore the way Kit made Ad's libido stand up and take notice was proving impossible. And regardless of her rumored wedding willies, Ad couldn't help but imagine joining her in one last trip down the aisle…as her husband!