Winning Her Business

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Winning Her Business

Author : Bridget Brennan
Publisher : HarperCollins Leadership
Page : 256 pages
File Size : 55,8 Mb
Release : 2019-03-05
Category : Business & Economics
ISBN : 9781400209989

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Winning Her Business by Bridget Brennan Pdf

Bridget Brennan, CEO of Female Factor, shows readers how to win sales and grow market share by creating a customer experience that appeals to the most powerful consumers: women. When people think about the world’s growth markets, they often envision countries like China and India. Yet they miss the largest one right here at home, no matter where you call home: women. With women driving 70 to 80 percent of consumer spending, it would seem an obvious strategy to learn how best to appeal to this continually expanding market. Common sense? Yes. Common practice? No. In Winning Her Business, Bridget Brennan, advisor to some of the world’s biggest brands and businesses, provides a roadmap for selling in a world dominated by the rise of women’s economic power. Brennan introduces The Four Motivators® Framework, which shows how every company can help customers feel: connected to them, their brand, and their business, inspired to buy from them specifically, confident in their buying decisions, and appreciated for their business. Showcasing best practices from brands as diverse as Lexus, Sephora, Allstate and the Minnesota Vikings NFL team, Winning Her Business offers invaluable insights into women as consumers and shows that almost all businesses have an opportunity to create an inclusive customer experience that inspires increased sales, referrals, and repeat business.

Why She Buys

Author : Bridget Brennan
Publisher : Crown Currency
Page : 322 pages
File Size : 41,5 Mb
Release : 2011-09-13
Category : Business & Economics
ISBN : 9780307450395

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Why She Buys by Bridget Brennan Pdf

If the consumer economy had a sex, it would be female. If the business world had a sex, it would be male. And therein lies the pickle. Women are the engine of the global economy, driving 80 percent of consumer spending in the United States alone. They hold the purse strings, and when they’ve got a tight grip on them as they do now, companies must be shrewder than ever to win them over. Just when executives have mastered becoming technology literate, they find there’s another skill they need: becoming female literate. This isn’t always easy. Gender is the most powerful determinant of how a person views the world and everything in it. It’s stronger than age, income, or race. While there are mountains of research done every year segmenting consumers and analyzing why they buy, more often than not it doesn’t factor in the one piece of information that trumps them all: the sex of the buyer. It’s stunning how many companies overlook the psychology of gender when we all know that men and women look at the world so differently. Bridget Brennan’s Why She Buys shows decision makers how to bridge this divide and capture the business of the world’s most powerful consumers just when they need it most. • No Matter Where You Live, Women Are a Foreign Country: You’ll discover the value in studying women with the same intensity that you would a foreign market. Women grow up within a culture of their own gender, which is often invisible to men. Brennan dissects this female culture and explains the important brain differences between men and women that may cause your female customers to notice things about your products, marketing campaigns, or sales environment that you might have overlooked. • The High Fives: There are five major trends driving the global female population that are key to determining their wants and needs. These global shifts are just beginning to be tapped by businesses, and learning about them can provide you with an invaluable blueprint for long-range planning. • The Good, the Bad, and the Ugly: Find out how the best and brightest companies have cracked the female code, and hear horror stories about those that haven’t. Through instructive case studies and interviews, Why She Buys provides practical, field-proven techniques that you can apply to your business immediately, from giants like Procter & Gamble and Toyota to upstarts like Method home-care products and lululemon athletica apparel. At a time when every company is looking for a competitive advantage, Bridget Brennan offers a new and effective lens for capturing market share.

Playing to Win

Author : Alan G. Lafley,Roger L. Martin
Publisher : Harvard Business Press
Page : 274 pages
File Size : 51,8 Mb
Release : 2013
Category : Business & Economics
ISBN : 9781422187395

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Playing to Win by Alan G. Lafley,Roger L. Martin Pdf

Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and questions that can guide day-to-day and long-term decisions.

Uncommon Service

Author : Frances X. Frei,Frances Frei,Anne Morriss
Publisher : Harvard Business Press
Page : 262 pages
File Size : 53,5 Mb
Release : 2012
Category : Customer relations
ISBN : 9781422133316

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Uncommon Service by Frances X. Frei,Frances Frei,Anne Morriss Pdf

Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

SNAP Selling

Author : Jill Konrath
Publisher : Penguin
Page : 248 pages
File Size : 46,9 Mb
Release : 2010-05-27
Category : Business & Economics
ISBN : 9781101432952

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SNAP Selling by Jill Konrath Pdf

Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. No matter how great your offering, you face the daunting task of making yourself appear credible, relevant, and valuable. Now, internationally recognized sales strategist Jill Konrath shows how to overcome these obstacles to get more appointments, speed up decisions, and win sales with these short-fused, frazzled customers. Drawing on her years of selling experience, as well as the stories of other successful sellers, she offers four SNAP Rules: -Keep it Simple: When you make things easy and clear for your customers, they'll change from the status quo. -Be iNvaluable: You have to stand out by being the person your customers can't live without. -Always Align: To be relevant, make sure you're in synch with your customers' objectives, issues, and needs. -Raise Priorities: To maintain momentum, keep the most important decisions at the forefront of their mind. SNAP Selling is an easy-to-read, easy-to-use guide for any seller in today's increasingly frenzied environment.

Drive

Author : Kelley Earnhardt Miller
Publisher : Thomas Nelson
Page : 224 pages
File Size : 44,7 Mb
Release : 2020-04-07
Category : Self-Help
ISBN : 9780785229353

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Drive by Kelley Earnhardt Miller Pdf

An inspirational, practical guide to success in business and life learned through the opportunities and challenges of growing up as the daughter of NASCAR legend Dale Earnhardt Sr. and becoming one of the most influential women in professional sports. A successful businesswoman shares her story of growing up in the world of NASCAR and the lessons she learned along the way. Just like a racecar as it takes to the track, each of us needs a certain amount of fine-tuning for our journey through life. In Drive, Kelley Earnhardt Miller, daughter of Dale Earnhardt Sr. and sister to Dale Jr., opens up about growing up in the world of NASCAR, sharing the lessons she learned about being a successful business leader and what she discovered, often the hard way, about winning in life. Kelley never felt she was winning at anything until she began to deal with the thoughts and feelings that were driving her decisions and taking her in the wrong direction. Her journey of transformation is what empowered her to run the family business in an entirely different way than she had previously and to lead people not only with her head but also with her heart. Drive offers nine important lessons learned about winning in business and in life, given not as a formula for greatness but as insight from a fellow traveler on a journey that is sometimes difficult, painful, unexpected, or confusing and sometimes exhilarating and joyful: Be Authentic and Approachable Manage Your Emotions Succeed Using Strengths Let Go to Move Forward Customize Your Communication Know How to Make Decisions Aim for the Win-Win Show Kindness Live a Balanced Life Become a stronger person and a more effective leader by facing the truth about your own life in a healthy way and then drive to the win!

Winning on Purpose

Author : Fred Reichheld,Darci Darnell,Maureen Burns
Publisher : Harvard Business Press
Page : 159 pages
File Size : 54,7 Mb
Release : 2021-12-07
Category : Business & Economics
ISBN : 9781647821791

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Winning on Purpose by Fred Reichheld,Darci Darnell,Maureen Burns Pdf

Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.

Acting Up

Author : Janice Bryant Howroyd
Publisher : Unknown
Page : 272 pages
File Size : 50,5 Mb
Release : 2019-08-13
Category : Business & Economics
ISBN : 1544504551

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Acting Up by Janice Bryant Howroyd Pdf

If you're an aspiring entrepreneur, the good news is many of the barriers to starting a business have come down since forty years ago. That's not to say you won't face challenges. Entrepreneurship can be a dog-eat-dog world. But if you want to stay true to yourself and your values as you rise to the top, you're in good company. Growing up in the segregated South in a family of eleven children and nurtured by a loving mother and father, Janice Bryant Howroyd faced racism and sexism in addition to the challenges faced by every new business owner. None of that stopped her from becoming the first black woman to own a billion-dollar business. In Acting Up, Janice shares the model she lives by and continues to represent: that of a Leader who works for good, for growth and innovation, for her family values, and for the same ideals upon which she founded her company. Janice will help you discover the Leader inside yourself and show you how to use your uniqueness to conquer the business world.

Win with Advanced Business Analytics

Author : Jean-Paul Isson,Jesse Harriott
Publisher : John Wiley & Sons
Page : 416 pages
File Size : 47,6 Mb
Release : 2012-09-25
Category : Business & Economics
ISBN : 9781118417089

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Win with Advanced Business Analytics by Jean-Paul Isson,Jesse Harriott Pdf

Plain English guidance for strategic business analytics and big data implementation In today's challenging economy, business analytics and big data have become more and more ubiquitous. While some businesses don't even know where to start, others are struggling to move from beyond basic reporting. In some instances management and executives do not see the value of analytics or have a clear understanding of business analytics vision mandate and benefits. Win with Advanced Analytics focuses on integrating multiple types of intelligence, such as web analytics, customer feedback, competitive intelligence, customer behavior, and industry intelligence into your business practice. Provides the essential concept and framework to implement business analytics Written clearly for a nontechnical audience Filled with case studies across a variety of industries Uniquely focuses on integrating multiple types of big data intelligence into your business Companies now operate on a global scale and are inundated with a large volume of data from multiple locations and sources: B2B data, B2C data, traffic data, transactional data, third party vendor data, macroeconomic data, etc. Packed with case studies from multiple countries across a variety of industries, Win with Advanced Analytics provides a comprehensive framework and applications of how to leverage business analytics/big data to outpace the competition.

How to Win Friends and Influence People

Author : Dale Carnegie
Publisher : Sristhi Publishers & Distributors
Page : 272 pages
File Size : 53,9 Mb
Release : 2020-10-12
Category : Self-Help
ISBN : 9788194790891

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How to Win Friends and Influence People by Dale Carnegie Pdf

Do you feel stuck in life, not knowing how to make it more successful? Do you wish to become more popular? Are you craving to earn more? Do you wish to expand your horizon, earn new clients and win people over with your ideas? How to Win Friends and Influence People is a well-researched and comprehensive guide that will help you through these everyday problems and make success look easier. You can learn to expand your social circle, polish your skill set, find ways to put forward your thoughts more clearly, and build mental strength to counter all hurdles that you may come across on the path to success. Having helped millions of readers from the world over achieve their goals, the clearly listed techniques and principles will be the answers to all your questions.

The Business Plan

Author : Gerald Schwetje,Sam Vaseghi
Publisher : Springer Science & Business Media
Page : 178 pages
File Size : 55,7 Mb
Release : 2007-08-24
Category : Business & Economics
ISBN : 9783540752677

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The Business Plan by Gerald Schwetje,Sam Vaseghi Pdf

This book provides the essentials to write a successful business plan. The represented methods and best practices have been approved over many years in practice with many management consulting engagements. The book is beautifully structured, it has a pragmatic emphasis and an autodidactic approach. The reader gets acquainted with the skills and competencies as well as tools, required for the planning and development of the business plan project.

Real You Incorporated

Author : Kaira Sturdivant Rouda
Publisher : John Wiley & Sons
Page : 230 pages
File Size : 43,8 Mb
Release : 2010-12-30
Category : Business & Economics
ISBN : 9781118045244

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Real You Incorporated by Kaira Sturdivant Rouda Pdf

Real You Incorporated empowers women entrepreneurs. The book provides insights for women on how to discover and love their personal brand, and how to bring it into the market as a real business—unique and different. In the first section of the book, Find It Within You, readers will learn how to express internal personality, passions and essence to define the internal brand. In the second section, The Competitive Advantage, readers learn how to extend the internal message into the world—to their partners, employees and ultimately their customers. Part branding—the author is a nationally known marketing expert—and part business inspiration, Real You Incorporated includes case studies of real women entrepreneurs from a variety of industries: manufacturing, retail, restaurants, real estate, publishing and many more. Their stories bring the book to life, adding inspiration and role models. The book also includes a visualization tool in the form of a chart that women entrepreneurs can complete and keep with them, to remind them of their Real You, no matter what phase their business is in.

The Phoenix Project

Author : Gene Kim,Kevin Behr,George Spafford
Publisher : IT Revolution
Page : 607 pages
File Size : 43,6 Mb
Release : 2018-02-06
Category : Business & Economics
ISBN : 9781942788300

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The Phoenix Project by Gene Kim,Kevin Behr,George Spafford Pdf

***Over a half-million sold! And available now, the Wall Street Journal Bestselling sequel The Unicorn Project*** “Every person involved in a failed IT project should be forced to read this book.”—TIM O'REILLY, Founder & CEO of O'Reilly Media “The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT.”—JIM WHITEHURST, President and CEO, Red Hat, Inc. Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 5th Anniversary Edition of The Phoenix Project continues to guide IT in the DevOps revolution. In this newly updated and expanded edition of the bestselling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook. Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again. “This book is a gripping read that captures brilliantly the dilemmas that face companies which depend on IT, and offers real-world solutions.”—JEZ HUMBLE, Co-author of Continuous Delivery, Lean Enterprise, Accelerate, and The DevOps Handbook

The Ride of a Lifetime

Author : Robert Iger
Publisher : Random House
Page : 272 pages
File Size : 55,7 Mb
Release : 2019-09-23
Category : Business & Economics
ISBN : 9780399592102

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The Ride of a Lifetime by Robert Iger Pdf

#1 NEW YORK TIMES BESTSELLER • A memoir of leadership and success: The executive chairman of Disney, Time’s 2019 businessperson of the year, shares the ideas and values he embraced during his fifteen years as CEO while reinventing one of the world’s most beloved companies and inspiring the people who bring the magic to life. NAMED ONE OF THE BEST BOOKS OF THE YEAR BY NPR Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger—think global—and turn Disney into a stronger brand in international markets. Today, Disney is the largest, most admired media company in the world, counting Pixar, Marvel, Lucasfilm, and 21st Century Fox among its properties. Its value is nearly five times what it was when Iger took over, and he is recognized as one of the most innovative and successful CEOs of our era. In The Ride of a Lifetime, Robert Iger shares the lessons he learned while running Disney and leading its 220,000-plus employees, and he explores the principles that are necessary for true leadership, including: • Optimism. Even in the face of difficulty, an optimistic leader will find the path toward the best possible outcome and focus on that, rather than give in to pessimism and blaming. • Courage. Leaders have to be willing to take risks and place big bets. Fear of failure destroys creativity. • Decisiveness. All decisions, no matter how difficult, can be made on a timely basis. Indecisiveness is both wasteful and destructive to morale. • Fairness. Treat people decently, with empathy, and be accessible to them. This book is about the relentless curiosity that has driven Iger for forty-five years, since the day he started as the lowliest studio grunt at ABC. It’s also about thoughtfulness and respect, and a decency-over-dollars approach that has become the bedrock of every project and partnership Iger pursues, from a deep friendship with Steve Jobs in his final years to an abiding love of the Star Wars mythology. “The ideas in this book strike me as universal” Iger writes. “Not just to the aspiring CEOs of the world, but to anyone wanting to feel less fearful, more confidently themselves, as they navigate their professional and even personal lives.”

None of Your Business: A Winning Approach to Turn Service Providers Into Entrepreneurs

Author : Lacey Book,Shawn Dill
Publisher : Lioncrest Publishing
Page : 160 pages
File Size : 55,5 Mb
Release : 2019-04-05
Category : Business & Economics
ISBN : 1544513712

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None of Your Business: A Winning Approach to Turn Service Providers Into Entrepreneurs by Lacey Book,Shawn Dill Pdf

When you provide a service you believe in-one with the power to change lives for the better-you'll approach your work with a sense of joy. The business side of things, however, might be a different story. Most of us weren't taught how to run a business when we learned our craft, so a few years in, you might be short on clients and light on revenue. The thought of marketing yourself to attract new business feels like a step outside of integrity you don't want to make. It doesn't have to be this way, though.When you learn how to communicate your value to the world, everything changes. In None of Your Business, Shawn Dill and Lacey Book share strategies on marketing, sales, mindset, and entrepreneurship that will help you reach more people, grow your business, and create the lifestyle you've always dreamed about. You'll see that adding new clients is about sharing your heart and learn that success is not about taking from the world, but rather giving back what you get to support those who supported you.