Workplace Bullying In India

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Workplace Bullying in India

Premilla D'Cruz
Workplace Bullying in India Book PDF

Author : Premilla D'Cruz
Publisher : Routledge
Page : 156 pages
File Size : 47,7 Mb
Release : 2014-03-21
Category : Business & Economics
ISBN : 9781317809159

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Workplace Bullying in India by Premilla D'Cruz Pdf

Workplace bullying, a pattern of persistent and targeted emotional abuse within the context of an evolving unequal interpersonal relationship, has so far not received academic attention in India. This book explores the phenomenon of workplace bullying through a series of quantitative and qualitative inquiries conducted in India’s Information Technology-Enabled Services–Business Process Outsourcing (ITES-BPO) sector. Through quantitative evidence from two multi-city surveys, the book highlights the incidence of interpersonal bullying at work and the organizational measures available to deal with it. Over one-third of the survey respondents experienced bullying, which was usually from superiors though cross-level co-bullying was also reported. Approximately 70 per cent of the survey respondents described organizational measures including anti-bullying policies, employee awareness and training programmes, encouragement of witnesses/bystanders to intervene in bullying situations, and organizational actions. Through qualitative data, the book provides insights into both interpersonal and depersonalized bullying. The lived experiences of targets and witnesses/bystanders of interpersonal bullying underscore the critical influence of human resources management (HRM) on target coping, the long-term identity work targets engage in as they respond to identity disruptions and the effect of workplace friendship on witnesses’/bystanders’ behaviour. The presence of institutionalized bullying facilitates the development of the emergent construct of depersonalized bullying. Across both quantitative and qualitative inquiries, the inclusion of socio-cultural, micro-organizational, macro-organizational, and business, dimensions deepens our understanding. The book goes beyond a country-specific contribution to address gaps in the international literature on workplace bullying and will be of interest to academics and practitioners in the fields of management, organizational behaviour (OB), human resources (HR), industrial relations, psychology, sociology, anthropology, and law as well as to the general reader.

Indian Perspectives on Workplace Bullying

Premilla D'Cruz,Ernesto Noronha,Avina Mendonca,Nidhi Mishra
Indian Perspectives on Workplace Bullying Book PDF

Author : Premilla D'Cruz,Ernesto Noronha,Avina Mendonca,Nidhi Mishra
Publisher : Springer
Page : 263 pages
File Size : 42,6 Mb
Release : 2018-11-11
Category : Psychology
ISBN : 9789811310171

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Indian Perspectives on Workplace Bullying by Premilla D'Cruz,Ernesto Noronha,Avina Mendonca,Nidhi Mishra Pdf

This book, recognizing that workplace bullying is a significant employment relations and occupational health and safety problem in India which warrants urgent and holistic intervention, presents empirical studies examining contextual factors, antecedents, mediators, moderators, processes, outcomes and solutions, thereby deepening our understanding of the phenomenon. The chapters showcased in the volume emphasize the paradoxical Indian sociocultural ethos whose simultaneous embrace of humanism versus identity-based, personalized and hierarchical relationships, materialism versus spiritualism and individualism versus collectivism both fuel yet quell misbehaviour. The inquiries which constitute this book engage both positivist and postpostivist paradigms, draw on several theoretical and substantive frameworks, utilize an array of methods, investigate numerous foci and cover various geographical regions in India, a range of industrial sectors and all levels of the organization. In so doing, they make pathbreaking contributions beyond country-specific insights to advance the frontiers of the thematic area worldwide. The chapters include important findings pertaining to digital workplaces, child labour, forgiveness, customer bullying, psychological contract violation, perceived organizational support, psychological capital and comprehensive prevention strategies encompassing psychosocial risks. As well as building on a decade of knowledge about workplace bullying in India, the book puts forward a research agenda on the topic for the subcontinent in particular and the field in general. The volume is of interest to researchers, practitioners and students of organizational studies, human resource management, industrial relations, labour law, corporate law, health sciences and social work.

Workplace Bullying in India

Premilla D'Cruz
Workplace Bullying in India Book PDF

Author : Premilla D'Cruz
Publisher : Routledge
Page : 147 pages
File Size : 53,9 Mb
Release : 2014-03-21
Category : Business & Economics
ISBN : 9781317809142

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Workplace Bullying in India by Premilla D'Cruz Pdf

Workplace bullying, a pattern of persistent and targeted emotional abuse within the context of an evolving unequal interpersonal relationship, has so far not received academic attention in India. This book explores the phenomenon of workplace bullying through a series of quantitative and qualitative inquiries conducted in India’s Information Technology-Enabled Services–Business Process Outsourcing (ITES-BPO) sector. Through quantitative evidence from two multi-city surveys, the book highlights the incidence of interpersonal bullying at work and the organizational measures available to deal with it. Over one-third of the survey respondents experienced bullying, which was usually from superiors though cross-level co-bullying was also reported. Approximately 70 per cent of the survey respondents described organizational measures including anti-bullying policies, employee awareness and training programmes, encouragement of witnesses/bystanders to intervene in bullying situations, and organizational actions. Through qualitative data, the book provides insights into both interpersonal and depersonalized bullying. The lived experiences of targets and witnesses/bystanders of interpersonal bullying underscore the critical influence of human resources management (HRM) on target coping, the long-term identity work targets engage in as they respond to identity disruptions and the effect of workplace friendship on witnesses’/bystanders’ behaviour. The presence of institutionalized bullying facilitates the development of the emergent construct of depersonalized bullying. Across both quantitative and qualitative inquiries, the inclusion of socio-cultural, micro-organizational, macro-organizational, and business, dimensions deepens our understanding. The book goes beyond a country-specific contribution to address gaps in the international literature on workplace bullying and will be of interest to academics and practitioners in the fields of management, organizational behaviour (OB), human resources (HR), industrial relations, psychology, sociology, anthropology, and law as well as to the general reader.

Asian Perspectives on Workplace Bullying and Harassment

Premilla D ́Cruz,Ernesto Noronha,Avina Mendonca
Asian Perspectives on Workplace Bullying and Harassment Book PDF

Author : Premilla D ́Cruz,Ernesto Noronha,Avina Mendonca
Publisher : Springer Nature
Page : 331 pages
File Size : 51,6 Mb
Release : 2021-08-10
Category : Psychology
ISBN : 9789811623622

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Asian Perspectives on Workplace Bullying and Harassment by Premilla D ́Cruz,Ernesto Noronha,Avina Mendonca Pdf

This book showcases empirical studies on workplace bullying from a range of Asian countries, including China, India, Indonesia, Israel, Japan, Jordan, Malaysia, Pakistan, Singapore, South Korea, Sri Lanka, Thailand, UAE and Vietnam, and is the first-of-its-kind single academic project documenting workplace emotional abuse in the world’s largest continent. It encompasses the ‘varieties of workplace bullying’ conceptualization in addition to category-based harassment and abusive supervision, and presents target, bystander and interventionist perspectives, along with contextualized insights into the phenomenon. The book speaks to the significance of sociocultural factors and draws on several theoretical and substantive bases including dignity, social cynicism, coping, gender, sexual orientation, job insecurity, turnover intention, affective events theory, attribution theory, regulation and policy initiatives. Covering all major regions in Asia where workplace bullying has been found to occur, namely West Asia, South Asia, Southeast Asia and East Asia, the book portrays studies which engage both positivist and postpositivist paradigms, utilize an array of methods and include a range of industrial sectors and employment contracts and all levels of the organization. While focused on Asia, the book’s insights have international relevance and are of interest to the worldwide community of researchers, practitioners and students of organizational studies, human resource management, industrial sociology, work psychology, industrial relations, labour law, corporate law, health sciences, social work and Asian studies.

Understanding Workplace Bullying

Devi Akella
Understanding Workplace Bullying Book PDF

Author : Devi Akella
Publisher : Springer Nature
Page : 302 pages
File Size : 45,9 Mb
Release : 2020-08-05
Category : Business & Economics
ISBN : 9783030461683

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Understanding Workplace Bullying by Devi Akella Pdf

This book examines the ethical and legal aspects of workplace bullying from a global perspective. Through an in-depth exploration of this psychologically destructive managerial technique, it identifies workplace bullying as a highly potent tool in the short term to increase employee performance. By deconstructing and exposing the dark side of workplace bullying, not as a psychological harmful component, not as a health-related stress issue, but instead as a management tool to exercise totalizing control over the employee, this book explores the ethical modalities which managers tend to cross on a daily basis to get things accomplished within an organization. This book offers researchers a thorough examination of management responsibilities and the power of enforcement strategies used by managers.

Workplace Bullying and Harassment

Ellen Pinkos Cobb
Workplace Bullying and Harassment Book PDF

Author : Ellen Pinkos Cobb
Publisher : Routledge
Page : 304 pages
File Size : 42,7 Mb
Release : 2017-03-27
Category : Business & Economics
ISBN : 9781315468877

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Workplace Bullying and Harassment by Ellen Pinkos Cobb Pdf

Workplace Bullying and Harassment: New Developments in International Law provides a comprehensive tour around the globe, summarizing relevant legislation and key developments in workplace bullying, harassment, sexual harassment, discrimination, violence, and stress in over 50 countries in Europe, the Asia Pacific region, the Americas region, and the Middle East and Africa. Workplace bullying, harassment, and other psychological workplace hazards are becoming increasingly acknowledged and legislated against in the modern work world. The costs of bullying, harassment, violence, discrimination, and stress at work are huge and far-reaching. Frequently under-reported and misunderstood, workplace bullying, harassment, violence, discrimination, and stress wreak havoc on the vitality and prosperity of organizations and individuals alike. Workplace laws have long dealt with physical risks, and psychological risks have begun to be treated similarly. In response to the changing workplace, many countries are regulating workplace bullying and harassment by introducing new legislation or incorporating new provisions into existing legislation to address these risks. Other countries have opted for non-regulatory instruments. Numerous European countries, Canada, Australia, and Japan all prohibit and punish workplace bullying and harassment, with other countries, including the United States of America, moving toward legislation against this abusive workplace conduct. This book brings together need-to-know information on global workplace bullying and harassment in one place, the first publication of its kind to do so. It will aid those in the fields of labor and employment, human resources management, occupational and industrial health psychology, health and safety, and workplace regulatory compliance stay abreast of laws and developments that these practitioners must be aware of, whether operating nationally or globally. Academics will also benefit. Links to laws and references are provided, enabling further research.

Workplace Abuse, Incivility and Bullying

Maryam Omari,Megan Paull
Workplace Abuse Incivility and Bullying Book PDF

Author : Maryam Omari,Megan Paull
Publisher : Routledge
Page : 220 pages
File Size : 49,9 Mb
Release : 2015-10-05
Category : Business & Economics
ISBN : 9781317577843

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Workplace Abuse, Incivility and Bullying by Maryam Omari,Megan Paull Pdf

This book bridges an existing gap in the literature relating to the study of workplace abuse, incivility and bullying. It provides broad perspectives to capture some of the diversity associated with the study of (negative) human behaviours using different methodological approaches, and in different cultural contexts. Studies in the area have grown in leaps and bounds over the last few decades. As we come to know more about the nature of these adverse behaviours, the reasons they happen, and the impact they have on individuals and beyond, new gaps in knowledge emerge. On one hand the paucity of research is assisting in better understanding and management of these negative behaviours, on another, generalised information without an appreciation of the context in which the behaviours unfold may be detrimental to the cause, especially given a globalised and multicultural world. Workplace Abuse, Incivility and Bullying presents findings from under-researched methodological, and unique cultural perspectives. Such an approach will allow us to gain deep insights into the diversity and complexities associated with perceiving, being subjected to, and experiencing negative behaviours at work. The book has applicability across a broad range of audience from academics through to practitioners, and even victims and suspected perpetrators.

Concepts, Approaches and Methods

Premilla D'Cruz,Ernesto Noronha,Guy Notelaers,Charlotte Rayner
Concepts Approaches and Methods Book PDF

Author : Premilla D'Cruz,Ernesto Noronha,Guy Notelaers,Charlotte Rayner
Publisher : Springer
Page : 629 pages
File Size : 55,9 Mb
Release : 2021-01-17
Category : Psychology
ISBN : 9811301336

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Concepts, Approaches and Methods by Premilla D'Cruz,Ernesto Noronha,Guy Notelaers,Charlotte Rayner Pdf

This volume captures themes and debates around elucidating and studying workplace bullying, emotional abuse and harassment. The chapters presented here underscore the complexities and nuances of the phenomenon and showcase the various techniques relevant to and concerns associated with researching it. Debates abound as to what workplace bullying, emotional abuse and harassment is and what it is not, leading to a construct bind. Viewpoints are exchanged over how best to uncover the topic so as to ensure that recommendations for action are anchored in rigour. Section 1 portrays the gamut of variants that constitute workplace bullying, emotional abuse and harassment, such as interpersonal bullying, depersonalized bullying and cyberbullying, alongside theoretical underpinnings, contentious stances and contemporary contextual influences. Section 2 speaks to the challenges of studying a sensitive, multi-person, multi-level problematic, highlighting the possibilities offered by quantitative, qualitative and mixed paradigms. Advanced designs and innovative strategies that facilitate explanatory power, reliability and validity are put forward.

Workplace Abuse, Incivility and Bullying

Maryam Omari,Megan Paull
Workplace Abuse Incivility and Bullying Book PDF

Author : Maryam Omari,Megan Paull
Publisher : Routledge
Page : 232 pages
File Size : 50,8 Mb
Release : 2015-10-05
Category : Business & Economics
ISBN : 9781317577850

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Workplace Abuse, Incivility and Bullying by Maryam Omari,Megan Paull Pdf

This book bridges an existing gap in the literature relating to the study of workplace abuse, incivility and bullying. It provides broad perspectives to capture some of the diversity associated with the study of (negative) human behaviours using different methodological approaches, and in different cultural contexts. Studies in the area have grown in leaps and bounds over the last few decades. As we come to know more about the nature of these adverse behaviours, the reasons they happen, and the impact they have on individuals and beyond, new gaps in knowledge emerge. On one hand the paucity of research is assisting in better understanding and management of these negative behaviours, on another, generalised information without an appreciation of the context in which the behaviours unfold may be detrimental to the cause, especially given a globalised and multicultural world. Workplace Abuse, Incivility and Bullying presents findings from under-researched methodological, and unique cultural perspectives. Such an approach will allow us to gain deep insights into the diversity and complexities associated with perceiving, being subjected to, and experiencing negative behaviours at work. The book has applicability across a broad range of audience from academics through to practitioners, and even victims and suspected perpetrators.

Handbook of Research on Cyberbullying and Online Harassment in the Workplace

Ramos Salazar, Leslie
Handbook of Research on Cyberbullying and Online Harassment in the Workplace Book PDF

Author : Ramos Salazar, Leslie
Publisher : IGI Global
Page : 717 pages
File Size : 54,6 Mb
Release : 2020-10-23
Category : Business & Economics
ISBN : 9781799849131

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Handbook of Research on Cyberbullying and Online Harassment in the Workplace by Ramos Salazar, Leslie Pdf

Given users’ heavy reliance of modern communication technologies such as mobile and tablet devices, laptops, computers, and social media networks, workplace cyberbullying and online harassment have become escalating problems around the world. Organizations of all sizes and sectors (public and private) may encounter workplace cyberbullying within and outside the boundaries of physical offices. Workplace cyberbullying affects the entire company, as victims suffer from psychological trauma and mental health issues that can lead to anxiety and depression, which, in turn, can cause absenteeism, job turnover, and retaliation. Thus, businesses must develop effective strategies to prevent and resolve such issues from becoming too large to manage. The Handbook of Research on Cyberbullying and Online Harassment in the Workplace provides in-depth research that explores the theoretical and practical measures of managing bullying behaviors within an organization as well as the intervention strategies that should be employed. The book takes a look at bullying behavior across a variety of industries, including government and educational institutions, and examines social and legislative issues, policies and legal cases, the impact of online harassment and disruption of business processes and organizational culture, and prevention techniques. Featuring coverage on a broad range of topics such as sexual abuse and trolling, this book is ideally designed for business managers and executives, human resource managers, practitioners, policymakers, academicians, researchers, and students.

Workplace Bullying and Mobbing in the United States

Maureen Duffy,David C. Yamada
Workplace Bullying and Mobbing in the United States Book PDF

Author : Maureen Duffy,David C. Yamada
Publisher : Bloomsbury Publishing USA
Page : 668 pages
File Size : 49,8 Mb
Release : 2018-01-04
Category : Business & Economics
ISBN : 9781440850240

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Workplace Bullying and Mobbing in the United States by Maureen Duffy,David C. Yamada Pdf

Offering multidisciplinary research and analysis on workplace bullying and mobbing, this two-volume set explores the prevalence of these behaviors in sectors ranging from K–12 education to corporate environments and exposes their effects on both individuals and organizations. Workplace Bullying and Mobbing in the United States provides a comprehensive overview of the nature and scope of the problem of workplace bullying and mobbing. By tapping the knowledge of a breadth of subject experts and interpreting contemporary survey data, this resource examines the impact of bullying and mobbing on targets; identifies what constitutes effective prevention and intervention; surveys the legal landscape for addressing the problem, from both American and (for multinational employers) transnational perspectives; and provides an analysis of key employment sectors with practical recommendations for prevention and amelioration of these behaviors. The contributors to this outstanding work include researchers, practitioners, and policy and subject-matter experts who are widely recognized as authorities on workplace bullying and mobbing, including Drs. Gary and Ruth Namie, cofounders of the U.S. workplace anti-bullying movement; Drs. Maureen Duffy and Len Sperry, internationally recognized authorities on workplace mobbing; and professor David Yamada, leading expert on the legal aspects of workplace bullying. The set's content will be of particular value to scholars and practitioners in disciplines that overlap with American labor and employee relations, industrial/organizational psychology and mental health, and law and conflict resolution.

Dignity and Inclusion at Work

Premilla D'Cruz,Ernesto Noronha,Carlo Caponecchia,Jordi Escartín,Denise Salin,Michelle Rae Tuckey
Dignity and Inclusion at Work Book PDF

Author : Premilla D'Cruz,Ernesto Noronha,Carlo Caponecchia,Jordi Escartín,Denise Salin,Michelle Rae Tuckey
Publisher : Springer
Page : 0 pages
File Size : 46,5 Mb
Release : 2021-01-05
Category : Psychology
ISBN : 9811302170

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Dignity and Inclusion at Work by Premilla D'Cruz,Ernesto Noronha,Carlo Caponecchia,Jordi Escartín,Denise Salin,Michelle Rae Tuckey Pdf

The agenda of respectful workplaces is no more urgent than in the context of workplace bullying, emotional abuse and harassment. This becomes even more significant in the face of mistreatment linked to social identity and national culture. The chapters constituting Section 1 speak to the spectrum of primary, secondary and tertiary prevention undertaken within and beyond workplaces to tackle workplace bullying, emotional abuse and harassment. As well as organizational-related mechanisms, therapy, collective action and legislation are described. Normative angles, the challenges of actual practice and the contours of effectiveness are pinpointed. The increasing recognition of the conflation between category-based harassment and workplace bullying and the burgeoning cross-cultural lens of the substantive area are captured through the chapters of Section 2. Identities revolving around gender, sexuality, disability, caste and ethnicity serve as markers for mistreatment, underpinning the need to explore the dynamics of these situations in terms of causes, manifestations and consequences. Variations in the unfolding of negative acts due to cultural influences have been found, emphasizing that though misbehaviour is universal, it has country-specific characteristics.

Depersonalized Bullying at Work

Premilla D'Cruz
Depersonalized Bullying at Work Book PDF

Author : Premilla D'Cruz
Publisher : Springer
Page : 75 pages
File Size : 49,8 Mb
Release : 2014-08-28
Category : Psychology
ISBN : 9788132220442

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Depersonalized Bullying at Work by Premilla D'Cruz Pdf

The book advances the nascent concept of depersonalized workplace bullying, highlighting its distinctive features, proposing a theoretical framework and making recommendations for intervention. Furthering insights into depersonalized bullying at work is critical due to the anticipated increased incidence of the phenomenon in the light of the competitive contemporary business economy, which complicates organizational survival. Drawing on two hermeneutic phenomenological inquiries set in India focusing on targets and bullies, the book evidences that depersonalized bullying is a sociostructural entity that resides in an organization’s structural, processual and contextual design. Enacted by supervisors and managers through the engagement of abusive and aggressive behaviours, depersonalized bullying is resorted to in the pursuit of competitive advantage as organizations seek to ensure their continuity and success. Given the instrumentalism associated with the world of work, targets and bullies encountering depersonalized bullying display largely ambivalent responses to their predicament. Ironically, then, organizations’ gains in terms of effectiveness are offset by the strains experienced by these protagonists. The theoretical generalizability of the findings reported in the book facilitates the development of an integrated framework of depersonalized workplace bullying, laying the foundations for forthcoming empirical and measurement endeavours that progress the concept. The book recognizes that whereas primary level interventions mandate repositioning the extra-organizational environment and/or recasting organizational goals to balance business and employee interests, secondary level and tertiary level interventions encompass various types of formal and informal social support to address targets’ and bullies’ interface with depersonalized bullying at work.

Pathways of Job-related Negative Behaviour

Premilla D'Cruz,Ernesto Noronha,Elfi Baillien,Bevan Catley,Karen Harlos,Annie Høgh,Eva Gemzøe Mikkelsen
Pathways of Job related Negative Behaviour Book PDF

Author : Premilla D'Cruz,Ernesto Noronha,Elfi Baillien,Bevan Catley,Karen Harlos,Annie Høgh,Eva Gemzøe Mikkelsen
Publisher : Springer
Page : 0 pages
File Size : 45,6 Mb
Release : 2021-01-05
Category : Psychology
ISBN : 9811309345

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Pathways of Job-related Negative Behaviour by Premilla D'Cruz,Ernesto Noronha,Elfi Baillien,Bevan Catley,Karen Harlos,Annie Høgh,Eva Gemzøe Mikkelsen Pdf

Workplace bullying, emotional abuse and harassment unfolds as a process, usually recursive and escalating, that involves multiple actors and stakeholders. Through Section 1 of this volume, the antecedents and effects of workplace bullying, emotional abuse and harassment are detailed. Apart from discussing individual and organizational causative factors and adverse outcomes for targets and organizations, this section presents issues pertaining to target coping and survival and power versus powerlessness as dialectic rather than sovereign. Emergent research examining the physiological impact on targets, the controversial interplay of personality and the striving towards well-being is showcased. Section 2 brings together chapters on the various key players in the workplace bullying, emotional abuse and harassment scenario. The focus here is on targets, bullies, bystanders, leaders and significant others as well as the range of interventionists (such as HR managers, therapists, organizational practitioners, unionists and so on) who address situations of misbehaviour. The motives, experiences and outcomes of the former group and the roles, dilemmas and challenges of the latter group are elaborated.

Workplace Bullying and Harassment

Ellen Pinkos Cobb
Workplace Bullying and Harassment Book PDF

Author : Ellen Pinkos Cobb
Publisher : Taylor & Francis
Page : 304 pages
File Size : 50,8 Mb
Release : 2017-03-27
Category : Business & Economics
ISBN : 9781315468884

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Workplace Bullying and Harassment by Ellen Pinkos Cobb Pdf

Workplace Bullying and Harassment: New Developments in International Law provides a comprehensive tour around the globe, summarizing relevant legislation and key developments in workplace bullying, harassment, sexual harassment, discrimination, violence, and stress in over 50 countries in Europe, the Asia Pacific region, the Americas region, and the Middle East and Africa. Workplace bullying, harassment, and other psychological workplace hazards are becoming increasingly acknowledged and legislated against in the modern work world. The costs of bullying, harassment, violence, discrimination, and stress at work are huge and far-reaching. Frequently under-reported and misunderstood, workplace bullying, harassment, violence, discrimination, and stress wreak havoc on the vitality and prosperity of organizations and individuals alike. Workplace laws have long dealt with physical risks, and psychological risks have begun to be treated similarly. In response to the changing workplace, many countries are regulating workplace bullying and harassment by introducing new legislation or incorporating new provisions into existing legislation to address these risks. Other countries have opted for non-regulatory instruments. Numerous European countries, Canada, Australia, and Japan all prohibit and punish workplace bullying and harassment, with other countries, including the United States of America, moving toward legislation against this abusive workplace conduct. This book brings together need-to-know information on global workplace bullying and harassment in one place, the first publication of its kind to do so. It will aid those in the fields of labor and employment, human resources management, occupational and industrial health psychology, health and safety, and workplace regulatory compliance stay abreast of laws and developments that these practitioners must be aware of, whether operating nationally or globally. Academics will also benefit. Links to laws and references are provided, enabling further research.