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Author : Anonim
Publisher : Unknown
Page : 128 pages
File Size : 52,5 Mb
Release : 1974
Category : Academic libraries
ISBN : OCLC:249727305
Author : Vernon E. Palmour,Association of Research Libraries,Westat Research, Inc
Publisher : Praeger
Page : 152 pages
File Size : 45,9 Mb
Release : 1972-05
Category : Language Arts & Disciplines
ISBN : WISC:89046372280
Author : Vernon E. Palmour
Publisher : Unknown
Page : 127 pages
File Size : 49,9 Mb
Release : 1971
Category : Academic libraries
ISBN : OCLC:468608546
Author : Rolland E. Stevens,Association of Research Libraries
Publisher : Association of Research Libr
Page : 76 pages
File Size : 55,7 Mb
Release : 1973
Category : Interlibrary loans
ISBN : UOM:39015031361135
Author : Pat Weaver-Meyers,Shelly Clement,Carolyn Mahin
Publisher : Association of Research Libr
Page : 32 pages
File Size : 46,5 Mb
Release : 1989
Category : Language Arts & Disciplines
ISBN : UOM:39015033321202
A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research Libraries (ARL) to gather data about workload, professional and non-professional staffing levels, use of bibliographic utilities, fillrates, and perceptions about staffing adequacy. This report uses the 76 responses received to present an overview of ILL staffing patterns, test assumptions about workloads and fillrates, and suggest some guidelines for libraries to follow in the analysis of their own efficiency and effectiveness. In conclusion, it is suggested that the importance of professionals in ILL may be underestimated, and that increasing ILL activity may be causing a reduction in the quality of service in borrowing operations. Six tables highlight survey responses. Appended are a copy of the survey and cover letter; a self-analysis workform showing median productivity levels for libraries found to be effective and efficient in ILL operations; and linear and quadratic correlations and a chart for monthly analysis of unfills. (11 references) (NRP)
Author : Virginia Boucher
Publisher : American Library Association
Page : 270 pages
File Size : 52,6 Mb
Release : 1997
Category : Interlibrary loans
ISBN : 0838906672
In this new edition of the definitive Interlibrary Loan Practices Handbook, edited by CheriT Weible and Karen Janke, expert contributors clearly explain the complexities of getting materials for patrons from outside the library. This collection presents a complete view of the interlibrary loan (ILL) process, with contributions from all areas of the technical services community, providing Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender Details of preferred staffing and management techniques, showing how best practices can be implemented at any institution Discussion of important issues that can fall between the cracks, such as hidden copyright issues, and the logistics of lending internationally As consortia and other library partnerships share ever larger fractions of their collections, this book gives library staff the tools necessary for a smoothly functioning ILL system.
Author : Pat L Weaver-Meyers,Wilbur A Stolt,Yem S Fong
Publisher : Routledge
Page : 276 pages
File Size : 52,9 Mb
Release : 2012-11-12
Category : Language Arts & Disciplines
ISBN : 9781136370953
This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.
Author : Association of Research Libraries
Publisher : Association of Research Libr
Page : 596 pages
File Size : 52,7 Mb
Release : 1975
Category : Library science
ISBN : UOM:39015036741174
V. 52 includes the proceedings of the conference on the Farmington Plan, 1959.
Author : Association of Research Libraries. Systems and Procedures Exchange Center
Publisher : Association of Research Libr
Page : 136 pages
File Size : 41,9 Mb
Release : 1978
Category : Academic libraries
ISBN : UOM:39015014573573
Author : Anonim
Publisher : Unknown
Page : 318 pages
File Size : 53,5 Mb
Release : 1972
Category : Federal Interagency Field Librarians' Workshop
ISBN : UOM:39015079416023
Author : National Library of Medicine (U.S.)
Publisher : Unknown
Page : 1242 pages
File Size : 49,7 Mb
Release : 1974
Category : Medicine
ISBN : UOM:39015007732251
First multi-year cumulation covers six years: 1965-70.
Author : Allen Kent,Harold Lancour,Jay E. Daily
Publisher : CRC Press
Page : 1644 pages
File Size : 52,8 Mb
Release : 1971-09-01
Category : Language Arts & Disciplines
ISBN : 0824720121
"The Encyclopedia of Library and Information Science provides an outstanding resource in 33 published volumes with 2 helpful indexes. This thorough reference set--written by 1300 eminent, international experts--offers librarians, information/computer scientists, bibliographers, documentalists, systems analysts, and students, convenient access to the techniques and tools of both library and information science. Impeccably researched, cross referenced, alphabetized by subject, and generously illustrated, the Encyclopedia of Library and Information Science integrates the essential theoretical and practical information accumulating in this rapidly growing field."
Author : Ryan Litsey
Publisher : Chandos Publishing
Page : 168 pages
File Size : 40,8 Mb
Release : 2017-05-29
Category : Language Arts & Disciplines
ISBN : 9780081019900
University campuses and their academic libraries are increasingly interconnected. A major sign of this is the transformation of interlibrary loan into resource sharing. The emergence of resource sharing has brought with it new challenges for the university library. These challenges can be overcome, and the university library can emerge a stronger institution, more connected with the patrons and community it serves. To accomplish this transformation, libraries need to learn from the past in order to take a leading role in developing future technology to meet the needs of their patrons. Resources Anytime, Anywhere explores the transformation of interlibrary loan into resource sharing by looking at the ideas that have motivated the library-developed technologies that have changed the way resource sharing is conducted. Resources Anytime, Anywhere illustrates how academic libraries can take an active role in developing technology to meet the needs of their patrons. Through designing our own products and sharing them with other libraries, we can join the lessons of the past with the technology of today to create a more interconnected library that can meet the future needs of library patrons. Describes the theoretical underpinnings of interlibrary loan Explores how interlibrary loan has evolved to resource sharing Presents new ways of organizing and developing resource sharing staff Examines the technological developments within resources sharing Reconsiders the idea of collaboration and cooperation among libraries Considers new innovative technologies that can transform how resource sharing is conducted Provides recommendation and future directions of how libraries can apply these methods at their institution
Author : United States. Task Force on a National Periodicals System
Publisher : Washington : National Commission on Libraries and Information Science
Page : 116 pages
File Size : 46,6 Mb
Release : 1977
Category : Interlibrary loans
ISBN : MINN:31951003049995J
Author : M Sandra Wood
Publisher : Routledge
Page : 285 pages
File Size : 48,7 Mb
Release : 2013-10-18
Category : Language Arts & Disciplines
ISBN : 9781317951308
This outstanding volume won the 1986 Ida and George Eliot Prize--awarded by the Medical Library Association for the work judged most effective in furthering medical librarianship. Library professionals review the controversy behind fee-for-service programs and provide a rationale for incorporating them into contemporary library philosophies of service. Some fee-based services are necessary for survival in a society that treats information as a marketable commodity; this comprehensive book gives practical advice on cost analysis, cost recovery and marketing of reference services, and presents information on establishing a fee-based information service, as well as examples of successful information service programs.