Accountability In Social Services

Author : Roger Kline,Michael Preston-Shoot
Publisher : Learning Matters
Page : 224 pages
File Size : 44,5 Mb
Release : 2012-04-24
Category : Social Science
ISBN : 9780857256904

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Professional Accountability in Social Care and Health by Roger Kline,Michael Preston-Shoot Pdf

Many social workers, health care staff and teachers maintain high standards of professionalism, often in stressful and challenging circumstances. However, research also reveals instances where individual practitioners and managers, or whole organisations, fail to act lawfully, ethically and/or carefully. This book addresses just those instances by providing guidance on how to maintain accountable professionalism in tricky "what if?" situations. Dilemmas are explored using case studies and the mosaic of legal rules and regulatory body requirements for accountable professionalism are also laid out. The book will appeal to students and newly qualified practitioners in teaching, health and social work and their managers.

Author : Jill Florence Lackey
Publisher : Routledge
Page : 134 pages
File Size : 40,7 Mb
Release : 2014-05-22
Category : Medical
ISBN : 9781317955443

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Accountability in Social Services by Jill Florence Lackey Pdf

Accountability in Social Services examines how - and why - social and human services programs can function even though they are monitored by written communication instead of face-to-face interaction. Author Jill Florence Lackey draws on her experience as a consultant for more than 50 social programs and as director of two nonprofit organizations to demonstrate the strong need for accountability mechanisms and an ethics-based leadership when running social service programs. This unique book walks you through the process of how “paper programs” emerge and operate, the monitoring mechanisms that are - and aren’t - in place during program operations, and recommendations to increase accountability in the social service delivery system. The book examines programs focusing on: youth aftercare adolescent health drug prevention rural community development crime prevention violence intervention services to the homeless and more. Accountability in Social Services concludes with recommendations for organized action by consumer groups to increase responsibility in the social service delivery system. This book is invaluable as a resource for students, teachers, and practitioners working in social work and welfare, evaluation, organizational leadership, public policy, applied anthropology, and consumer science, including local organizations such as PIRGs (Public Interest Research Groups).

Author : Aidan Worsley,Tim Mann,Angela Olsen,Elizabeth Mason-Whitehead
Publisher : SAGE
Page : 314 pages
File Size : 44,9 Mb
Release : 2012-11-12
Category : Social Science
ISBN : 9781446290309

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Key Concepts in Social Work Practice by Aidan Worsley,Tim Mann,Angela Olsen,Elizabeth Mason-Whitehead Pdf

This book is a quick and accessible reference guide to the key concepts that social work students and professionals need to understand to be effective. The authors place practice at the centre of the text, and include a host of case examples to bring the concepts to life. Examining the essential topics of the social work curriculum, the concepts covered relate to practice, theory, policy and personal challenges. Further reading is included in each entry, so that the reader can explore what they have learned in more detail. This book will be an invaluable resource for social work students during their studies and on their practice placement. It will also be useful for qualified social workers, who want to continue their professional education.

Author : Christopher Hall,Stefaan Slembrouck,Srikant Sarangi
Publisher : Psychology Press
Page : 212 pages
File Size : 42,6 Mb
Release : 2006
Category : Language Arts & Disciplines
ISBN : 0415356873

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Language Practices in Social Work by Christopher Hall,Stefaan Slembrouck,Srikant Sarangi Pdf

This book presents studies of key practice areas in social work (such as interviews, case conferences, and the media) and provides an analysis of the language and construction used in typical case studies of everyday social work practice.

Author : Christopher Hall,Stefaan Slembrouck,Srikant Sarangi
Publisher : Routledge
Page : 212 pages
File Size : 52,6 Mb
Release : 2020-04-23
Category : Language Arts & Disciplines
ISBN : 9781135179953

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Language Practices in Social Work by Christopher Hall,Stefaan Slembrouck,Srikant Sarangi Pdf

Analysis of language and discourse in social sciences has become increasingly popular over the past thirty years. Only very recently has it been applied to the study of social work, despite the fact that communication and language are central to social work practice. This book looks at how social workers, their clients and other professionals categorise and manage the problems of social work in ways which are rendered understandable, accountable and which justify professional intervention. Features include: studies of key practice areas in social work, such as interviews, case conferences, home visits analysis of the language and construction used in typical case studies of everyday social work practice exploration of the ways in which professionals can examine their own practice and uncover the discursive, narrative and rhetorical methods that they use. The purpose of this engaging study is to increase awareness of language and discourse in order to help develop better practice in social work. It is essential reading for professionals in social work, child welfare and the human services and will be a valuable contribution to the study of professional language and communication.

Author : John Ralph McDonald,University of Calgary. Faculty of Social Welfare
Publisher : Calgary : Faculty of Social Welfare, University of Calgary
Page : 31 pages
File Size : 48,5 Mb
Release : 1982
Category : Social service
ISBN : 0889530378

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Human Service Planning, Accountability, Projection and Revision by John Ralph McDonald,University of Calgary. Faculty of Social Welfare Pdf

Author : Tom Christensen,Per Lægreid
Publisher : Taylor & Francis
Page : 296 pages
File Size : 50,7 Mb
Release : 2016-11-25
Category : Political Science
ISBN : 9781317044208

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The Routledge Handbook to Accountability and Welfare State Reforms in Europe by Tom Christensen,Per Lægreid Pdf

There is growing concern that welfare states are inefficient, unsustainable and lack popular support. New Public Management reforms affected the balance between managerial and political accountability and disrupted administrative, legal, professional and social accountability, causing confusion as to whom public organizations are really accountable. The Routledge Handbook to Accountability and Welfare State Reforms in Europe assesses multi-dimensional accountability relations in depth, addressing the dynamic between accountability and reforms. Analyzing how welfare state reforms oriented towards agencification, managerialism and marketization affected existing relationships in services traditionally provided by public institutions, the theoretically informed, empirical chapters provide specific examples of their effect on accountability. Expert contributors explore the relationship between accountability and performance and the impact of reforms on political, administrative, managerial, legal, professional and social accountability. The role of specific actors, such as the media and citizens, on the accountability process addressing issues of blame avoidance, reputation and autonomous agencies is discussed. Comparative chapters across time, countries, administrative levels and policy areas are included, along with discussions linking accountability with concepts like legitimacy, democracy, coordination and performance. This handbook will be an essential reference tool to those studying European politics and public policy.

Author : Peter Murphy,Laurence Ferry,Russ Glennon,Kirsten Greenhalgh
Publisher : Springer
Page : 146 pages
File Size : 43,9 Mb
Release : 2018-07-17
Category : Political Science
ISBN : 9783319933849

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Public Service Accountability by Peter Murphy,Laurence Ferry,Russ Glennon,Kirsten Greenhalgh Pdf

How we manage public services and hold them to account is critically important. Yet austerity, recent changes to accountability frameworks, and the loss of the Audit Commission have created a huge deficit in our understanding of how well services are delivered. The time is thus right to re-examine the state of our vital public services, as well as how we can make them more accountable. This book reopens the debate on what accountability means and provides unique insights into an increasingly complex organizational landscape. It presents a new and innovative way of evaluating public services that should be of use to academics and public servants alike. Synthesising empirical work across local government, health and social care, the police, and fire services, this book also explores the relationship between financial and performance accountability and makes the case for the need for a distinctive sense of public service accountability.

Author : Isobel Allen,Diana Leat
Publisher : Unknown
Page : 43 pages
File Size : 45,5 Mb
Release : 1994-01-01
Category : Public welfare
ISBN : 0853746354

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The Future of Social Services by Isobel Allen,Diana Leat Pdf

Author : National Conference on Social Welfare. Task Forces on the Organization and Delivery of Human Services: the Public, Private, and Consumer Partnership
Publisher : Unknown
Page : 80 pages
File Size : 55,6 Mb
Release : 1976
Category : Malpractice
ISBN : UOM:39015016151428

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Expanding Management Technology and Professional Accountability in Social Service Programs by National Conference on Social Welfare. Task Forces on the Organization and Delivery of Human Services: the Public, Private, and Consumer Partnership Pdf

Author : Alaka Holla,Margaret Koziol,Santhosh Srinivasan
Publisher : World Bank Publications
Page : 153 pages
File Size : 43,6 Mb
Release : 2011-12-01
Category : Business & Economics
ISBN : 9780821389805

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Citizens and Service Delivery by Alaka Holla,Margaret Koziol,Santhosh Srinivasan Pdf

In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors – health, education and social protection – which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various “social accountability” tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens – individually and collectively – can influence service delivery through access to information and opportunities to use it to hold providers – both frontline service providers and program managers – accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

Author : Helen Rehr
Publisher : Unknown
Page : 232 pages
File Size : 52,9 Mb
Release : 1979
Category : Political Science
ISBN : UCAL:B4360655

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Professional Accountability for Social Work Practice by Helen Rehr Pdf

Author : Norma Romm
Publisher : Springer Science & Business Media
Page : 326 pages
File Size : 50,6 Mb
Release : 2007-05-08
Category : Social Science
ISBN : 9780306471995

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Accountability in Social Research by Norma Romm Pdf

In this book I have concentrated on drawing attention to various conceptions of accountability that might be brought to bear in judging the practice of social research. Much of the book is organized around making explicit the assumptions that influence what counts as “proper” research in society, including assumptions about how social inquirers might be held accountable. My focus is on reviewing discourses around the practice of “professional” inquiry, with a view to reconsidering the way in which people create expectations for accountable social inquiry. My focus hereon is related to my concern that the manner in which judgments about researchers’ accountability are made, is not without social consequences for our way of living in society. I have approached the issues by beginning with a discussion of tenets of the position called “positivism” (so named by certain proponents), and by considering the view on accountability that is implied by adherence to these tenets. Briefly expressed, positivist argumentation suggests that researchers are required to “do science” in a manner that warrants their being considered, indeed, scientists. I use my discussion of accountability as seen within positivist argumentation to explicate ways in which alternative positions have arisen as ways of treating accountability issues. Through my way of comparing the various positions, I hope to provide some indication of the complexity ofethical and accountability issues in social inquiry.

Author : Institute of Medicine,Board on Health Promotion and Disease Prevention
Publisher : National Academies Press
Page : 42 pages
File Size : 45,6 Mb
Release : 1997-01-02
Category : Medical
ISBN : 9780309055949

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Using Performance Monitoring to Improve Community Health by Institute of Medicine,Board on Health Promotion and Disease Prevention Pdf

This report summarizes the proceedings of a May 1995 workshop, which reviewed a variety of public and private activities in health-related performance monitoring. An opening presentation focused on the experiences in conducting and using an assessment of health status in New York City's Washington Heights/Inwood neighborhood. The subsequent presentation explored characteristics and limitations of health plan performance indicators and how they might be applied in a broader community context. The final presentation in this portion of the workshop reviewed the development of measures of public health practice for assessing the performance of local health departments and Illinois' application of such assessments in certification of its local health departments.

Author : Bruce Rosen,Avi Israeli,Stephen Michael Shortell
Publisher : World Scientific
Page : 704 pages
File Size : 52,8 Mb
Release : 2012
Category : Health & Fitness
ISBN : 9789814374965

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Accountability and Responsibility in Health Care by Bruce Rosen,Avi Israeli,Stephen Michael Shortell Pdf

This book is a collection of scholarly articles on the themes of accountability and responsibility in health care and seeks to be the premier book in that field.