Airline Maintenance Resource Management

Author : J C Taylor,T D Christensen
Publisher : SAE International
Page : 230 pages
File Size : 54,7 Mb
Release : 1998-09-25
Category : Technology & Engineering
ISBN : 9780768062908

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Airline Maintenance Resource Management by J C Taylor,T D Christensen Pdf

This book is a primer about the leading-edge approach to maintenance operations known as Maintenance Resource Management (MRM) - a partnership of manager, doer and regulator. MRM programs at several leading carriers are reducing maintenance errors and improving the professional caliber of mechanics and managers. Although communication and coordination issues have only recently been considered as important as technological advances in the aviation community, airlines have realized that a fix exists for maintenance communications problems. The "bottom-up" technique of MRM has successfully addressed these problems through more effective sharing of information among all employees. In addition to describing the best practices now taking hold in the aviation industry, Taylor and Christensen look at what lies ahead and what the industry will need to do to match the high performance work systems in the best high-tech industries around the world.

Author : United States. Federal Aviation Administration
Publisher : Unknown
Page : 76 pages
File Size : 54,9 Mb
Release : 2000
Category : Airplanes
ISBN : MINN:30000006224731

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Maintenance Resource Management Training by United States. Federal Aviation Administration Pdf

Author : Manoj S. Patankar,James C. Taylor
Publisher : Routledge
Page : 197 pages
File Size : 50,6 Mb
Release : 2017-03-02
Category : Transportation
ISBN : 9781351903042

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Risk Management and Error Reduction in Aviation Maintenance by Manoj S. Patankar,James C. Taylor Pdf

Although several U.S. and European airlines have started providing human factors training to their maintenance personnel, the academic community (some 300 academic programs in the United States and several others in Europe and Asia) has not yet started offering formal human factors education to maintenance students. The highly respected authors strongly believe in incorporating the human factors principles in aviation maintenance. This is the first of two volumes providing effective behavioural guidance on risk management in aviation maintenance for both the novice and the experienced maintenance personnel. Its practical guidelines assist both student and practising aviation maintenance personnel to develop sustainable safety culture. For the maintenance community it provides some theoretical discussion about the "Why?" for risk management and then focus on the 'How?' to implement a successful error reduction program. To help the maintenance community in making a strong case to their financial managers, the authors also discuss the return on investment for risk management programs. The issue of risk management is taken at two levels. First, it provides a basic awareness information to those who have little or no knowledge of maintenance human factors. Second, it provides a set of practical tools for the more experienced people so that they can be more effective in risk management and error recovery in their jobs. This invaluable book serves as a practical guide as well as an academic textbook. The book covers fundamental human factors principles from a risk management perspective. Upon reading this informative book, the audience will be able to apply the basic principles of risk management to aviation maintenance environment, and they will be able to use low-risk behaviours in their daily work.

Author : Manoj S. Patankar,James C. Taylor
Publisher : Routledge
Page : 147 pages
File Size : 54,8 Mb
Release : 2017-07-05
Category : Transportation
ISBN : 9781351957670

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Applied Human Factors in Aviation Maintenance by Manoj S. Patankar,James C. Taylor Pdf

Considering the global awareness of human performance issues affecting maintenance personnel, there is enough evidence in the US ASRS reports to establish that systemic problems such as impractical maintenance procedures, inadequate training, and the safety versus profit challenge continue to contribute toward latent failures. Manoj S. Patankar and James C. Taylor strongly believe in incorporating the human factors principles in aviation maintenance. In this, their second of two volumes, they place particular emphasis on applying human factors principles in a book intended to serve as a practical guide, as well as an academic text. Features include: - A real 'how to' approach that serves as a companion to the previous volume: 'Risk Management and Error Reduction in Aviation Maintenance'. - Self-reports of maintenance errors used throughout to illustrate the systemic susceptibility for errors as well as to discuss corresponding solutions. - Two tools - a pre-task scorecard and a post-task scorecard - introduced as means to measure individual as well as organizational safety performance. - Interpersonal trust and professionalism explored in detail. - Ethical and procedural issues associated with collection and analysis of both qualitative as well as quantitative safety data discussed. The intended readership includes aviation maintenance personnel, e.g. FAA-type aircraft mechanics, CAA-type aircraft maintenance engineers, maintenance managers, regulators, and aviation students.

Author : National Aeronautics and Space Administration (NASA)
Publisher : Createspace Independent Publishing Platform
Page : 72 pages
File Size : 54,8 Mb
Release : 2018-05-31
Category : Electronic
ISBN : 1720510466

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Evaluating Behaviorally Oriented Aviation Maintenance Resource Management (Mrm) Training and Programs by National Aeronautics and Space Administration (NASA) Pdf

Assessment of the impact of Aviation Resource Management Programs on aviation culture and performance has compelled a considerable body of research (Taylor & Robertson, 1995; Taylor, 1998; Taylor & Patankar, 2001). In recent years new methods have been applied to the problem of maintenance error precipitated by factors such as the need for self-assessment of communication and trust. The present study - 2002 -- is an extension of that past work. This research project was designed as the conclusion of a larger effort to help understand, evaluate and validate the impact of Maintenance Resource Management (MRM) training programs, and other MRM interventions on participant attitudes, opinions, behaviors, and ultimately on enhanced safety performance. It includes research and development of evaluation methodology as well as examination of psychological constructs and correlates of maintainer performance. In particular, during 2002, three issues were addressed. First, the evaluation of two (independent & different) MRM programs for changing behaviors was undertaken. In one case we were able to further apply the approach to measuring written communication developed during 2001 (Taylor, 2002; Taylor & Thomas, 2003). Second, the MRM/TOQ surveys were made available for completion on the internet. The responses from these on-line surveys were automatically linked to a results calculator (like the one developed and described in Taylor, 2002) to aid industry users in analyzing and evaluating their local survey data on the internet. Third, the main trends and themes from our research about MRM programs over the past dozen years were reviewed.Taylor, James C. and Thomas, Robert L., IIIAmes Research CenterAERONAUTICS; PROJECT MANAGEMENT; AIRCRAFT MAINTENANCE; EDUCATION; CIVIL AVIATION; AIRCRAFT INDUSTRY; HUMAN BEHAVIOR; AIRCRAFT SAFETY; ON-LINE SYSTEMS; SURVEYS

Author : Harry Kinnison
Publisher : McGraw Hill Professional
Page : 330 pages
File Size : 47,8 Mb
Release : 2004-06-15
Category : Transportation
ISBN : 9780071638739

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Aviation Maintenance Management by Harry Kinnison Pdf

This unique resource covers aircraft maintenance program development and operations from a managerial as well as technical perspective. Readers will learn how to save money by minimizing aircraft downtime and slashing maintenance and repair costs. * Plan and control maintenance * Coordinate activities of the various work centers * Establish an initial maintenance program * Develop a systems concept of maintenance * Identify and monitor maintenance problems and trends

Author : United States. Federal Aviation Administration
Publisher : Unknown
Page : 82 pages
File Size : 51,5 Mb
Release : 19??
Category : Aeronautics
ISBN : UOM:39015049127353

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Advisory Circular by United States. Federal Aviation Administration Pdf

Author : National Aeronautics and Space Administration (NASA)
Publisher : Createspace Independent Publishing Platform
Page : 64 pages
File Size : 43,8 Mb
Release : 2018-06-11
Category : Electronic
ISBN : 1721028099

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Tools and Techniques for Evaluating the Effects of Maintenance Resource Management (Mrm) in Air Safety by National Aeronautics and Space Administration (NASA) Pdf

This research project was designed as part of a larger effort to help Human Factors (HF) implementers, and others in the aviation maintenance community, understand, evaluate, and validate the impact of Maintenance Resource Management (MRM) training programs, and other MRM interventions; on participant attitudes, opinions, behaviors, and ultimately on enhanced safety performance. It includes research and development of evaluation methodology as well as examination of psychological constructs and correlates of maintainer performance. In particular, during 2001, three issues were addressed. First a prototype process for measuring performance was developed and used. Second an automated calculator was developed to aid the HF implementer user in analyzing and evaluating local survey data. These results include being automatically compared with the experience from all MRM programs studied since 1991. Third the core survey (the Maintenance Resource Management Technical Operations Questionnaire, or 'MRM/TOQ') was further developed and tested to include topics of added relevance to the industry.Taylor, James C.Ames Research CenterHUMAN FACTORS ENGINEERING; RESOURCES MANAGEMENT; SURVEYS; MANAGEMENT SYSTEMS; AIRCRAFT SAFETY; EVALUATION

Author : Frank H. King
Publisher : SIU Press
Page : 228 pages
File Size : 55,5 Mb
Release : 1986
Category : Technology & Engineering
ISBN : 0809312107

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Aviation Maintenance Management by Frank H. King Pdf

This is a practical approach to, and com­prehensive examination of, the problems that face the aviation supervisor. The first chapter discusses the impact of population and geographic changes on the regulation of the airline industry. Chapter 2 deals with “The Federal Aviation Administration,” Chapter 3 with “Regulatory Requirements,” and Chapter 4 with “Organizational Struc­tures.” Chapter 5, “Management Re­sponsibilities,” explores such practical aspects as directing programs, leader­ship, providing motivation and incen­tives, and communication. Chapter 6, “Aviation Maintenance Procedures”—Chapter 7, “Applications of Aviation Maintenance Concepts”—and Chapter 8, “Budgeting, Cost Controls, and Cost Reduction”—also explore the daily problems of aviation supervision in practical terms. Chapter 9, “Training and Professional Development in Aviation Maintenance,” contains a discussion of certified avia­tion maintenance technical schools. Chapter 10 is an in-depth assessment of “Safety and Maintenance.” Discussed here are safety in the maintenance hangar and on the ramp, fueling aircraft, electrical safety, radiation concerns, and building requirements. Chapter 11, “Electronic Data Processing,” covers the computer and applications of received data. Chapter 12, “Aviation Maintenance Management Problem Areas,” deals with matters ranging from parts ordering to administrative concerns. The final chap­ter is a “Forecast and Summary.”

Author : Earl L. Wiener,Barbara G. Kanki,Robert L. Helmreich
Publisher : Gulf Professional Publishing
Page : 829 pages
File Size : 55,5 Mb
Release : 1995-11-17
Category : Psychology
ISBN : 9780127500263

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Cockpit Resource Management by Earl L. Wiener,Barbara G. Kanki,Robert L. Helmreich Pdf

Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel. Key Features * Discusses international and cultural aspects of CRM * Examines the design and implementation of Line-Oriented Flight Training (LOFT) * Explains CRM, LOFT, and cockpit automation * Provides a case history of CRM training which improved flight safety for a major airline

Author : Harry A. Kinnison,Tariq Siddiqui
Publisher : McGraw Hill Professional
Page : 354 pages
File Size : 46,6 Mb
Release : 2012-12-04
Category : Technology & Engineering
ISBN : 9780071805025

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Aviation Maintenance Management, Second Edition by Harry A. Kinnison,Tariq Siddiqui Pdf

"The premier textbook for learning aircraft maintenance from a management perspective. Revised and up-dated to include recent technological, certification and maintenance updates"--Provided by publisher.

Author : J C Taylor,T D Christensen
Publisher : SAE International
Page : 230 pages
File Size : 48,8 Mb
Release : 1998-09-25
Category : Transportation
ISBN : 9780768002317

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Airline Maintenance Resource Management by J C Taylor,T D Christensen Pdf

This book is a primer about the leading-edge approach to maintenance operations known as Maintenance Resource Management (MRM) - a partnership of manager, doer and regulator. MRM programs at several leading carriers are reducing maintenance errors and improving the professional caliber of mechanics and managers. Although communication and coordination issues have only recently been considered as important as technological advances in the aviation community, airlines have realized that a fix exists for maintenance communications problems. The "bottom-up" technique of MRM has successfully addressed these problems through more effective sharing of information among all employees. In addition to describing the best practices now taking hold in the aviation industry, Taylor and Christensen look at what lies ahead and what the industry will need to do to match the high performance work systems in the best high-tech industries around the world.

Author : Norman MacLeod
Publisher : CRC Press
Page : 332 pages
File Size : 53,6 Mb
Release : 2021-05-05
Category : Business & Economics
ISBN : 9781000376685

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Crew Resource Management Training by Norman MacLeod Pdf

The book provides a data-driven approach to real-world crew resource management (CRM) applicable to commercial pilot performance. It addresses the shift to a systems-based resilience thinking that aims to understand how worker performance provides a buffer against failure. This book will be the first to bring these ideas together. Taking a competence-based approach offers a more coherent, relevant approach to CRM. The book presents relevant, real-world examples of the concepts and outlines a change in thinking around pilot performance and data interpretation that is overdue. Airlines, pilots and aviation industry professionals will benefit from the insights into organisational design and alternative approaches to training. FEATURES Approaches CRM from a competence-based perspective Uses a systems model to bring coherence to CRM Includes a chapter on using blended learning and virtual reality to deliver CRM Features research on work/life balance, morale, pilot fatigue and link to error Operationalises ‘resilience engineering’ in a crew context

Author : C. H. Friend
Publisher : Longman Publishing Group
Page : 206 pages
File Size : 49,5 Mb
Release : 1992
Category : Transportation
ISBN : UOM:39015029724492

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Aircraft Maintenance Management by C. H. Friend Pdf

En gennemgang af vedligeholdelsen af luftfartøjer og kravene hertil. Egnet som lærebog.

Author : Earl L. Wiener,Barbara G. Kanki,Robert L. Helmreich
Publisher : Academic Press
Page : 525 pages
File Size : 43,7 Mb
Release : 2010-01-20
Category : Technology & Engineering
ISBN : 9780080959009

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Crew Resource Management by Earl L. Wiener,Barbara G. Kanki,Robert L. Helmreich Pdf

The new edition of Crew Resource Management continues to focus on CRM in the cockpit, but also emphasizes that the concepts and training applications provide generic guidance and lessons learned for a wide variety of "crews" in the aviation system as well as in the complex and high-risk operations of many non-aviation settings. Long considered the "bible" in this field, much of the basic style and structure of the previous edition of Crew Resource Management is retained in the new edition. Textbooks are often heavily supplemented with or replaced entirely by course packs in advanced courses in the aviation field, as it is essential to provide students with cutting edge information from academic researchers, government agencies (FAA), pilot associations, and technology (Boeing, ALION). This edited textbook offers ideal coverage with first-hand information from each of these perspectives. Case examples, which are particularly important given the dangers inherent in real world aviation scenarios, are liberally supplied. An image collection and test bank make this the only text on the market with ancillary support. New material includes: international and cultural aspects of CRM; design and implementation of Line-Oriented Flight Training (LOFT); airline applications beyond the cockpit; spaceflight resource management; non-aviation applications; AQP; LOSA; and special issues pertaining to low-cost airline carriers. The second edition editors offer essential breath of experience in aviation human factors from multiple perspectives (academia, government, and private enterprise) and the contributors have all been chosen as experts in their fields who represent the diversity of the research of activities and organisational experience of CRM. The only CRM text on the market offering an up-to-date synthesis of primary source material New edition thoroughly updated and revised to include major new findings, complete with discussion of the international and cultural aspects of CRM, the design and implementation of LOFT Instructor website with testbank and image collection Liberal use of case examples