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Author : Vinod Kumar Shukla,Amit Verma,Jean Paolo G. Lacap
Publisher : Unknown
Page : 0 pages
File Size : 55,6 Mb
Release : 2024-04
Category : House & Home
ISBN : 1774914913
Author : Çeltek, Evrim
Publisher : IGI Global
Page : 569 pages
File Size : 47,6 Mb
Release : 2020-01-17
Category : Business & Economics
ISBN : 9781799819905
In today’s modernized society, certain technologies have become more applicable within many professional fields and are much easier to implement. This includes the tourism industry, where smart technology has provided a range of new marketing possibilities including more effective sales tactics and delivering a more personalized customer experience. As the scope of business analytics continues to expand, professionals need research on the various applications of smart technology within the field of tourism. The Handbook of Research on Smart Technology Applications in the Tourism Industry is an essential reference source that discusses the use of intelligent systems in tourism as well as their influence on consumer relationships. Featuring research on topics such as digital advertising, wearable technology, and consumer behavior, this book is ideally designed for travel agents, tour developers, restaurateurs, hotel managers, tour directors, airlines, marketers, researchers, managers, hospitality professionals, policymakers, business strategists, researchers, academicians, and students seeking coverage on the use of smart technologies in tourism.
Author : Stanislav Ivanov,Craig Webster
Publisher : Emerald Group Publishing
Page : 296 pages
File Size : 46,6 Mb
Release : 2019-10-14
Category : Business & Economics
ISBN : 9781787566873
Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.
Author : Vinod Kumar Shukla,Amit Verma,Jean Paolo G. Lacap
Publisher : CRC Press
Page : 328 pages
File Size : 54,5 Mb
Release : 2024-07-05
Category : Business & Economics
ISBN : 9781000935288
This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.
Author : Sanjeev Kumar,Mohammad Badruddoza Talukder,Ana Pego
Publisher : Unknown
Page : 0 pages
File Size : 52,8 Mb
Release : 2024-04-12
Category : Business & Economics
ISBN : 9798369348314
In an era where technology and hospitality converge, the models of travel and lodging are undergoing a transformative shift known as hybrid hospitality. As modern travelers' expectations evolve and digital transformation becomes a cornerstone across industries, the infusion of technology into hospitality is not merely an option but an imperative. A comprehensive resource is needed to explore the compelling forces driving the demand for enhanced technological capabilities within hybrid hospitality, specifically focusing on artificial intelligence (AI). Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality delves into various themes integral to this investigation, from delivering personalized experiences to ensuring productivity and security in global hospitality. It directs attention to the infinite business opportunities unfolding worldwide and technology's profound impact on the tourism sector. Embark on a journey through the pages of this comprehensive guide to understand why the seamless integration of technology is preferable and an essential foundation for elevating guest satisfaction and reshaping the global hospitality.
Author : Waluyo, Agustinus Borgy,Tan, Ling
Publisher : IGI Global
Page : 289 pages
File Size : 52,6 Mb
Release : 2022-03-11
Category : Technology & Engineering
ISBN : 9781799869061
Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications that the world ever witnessed can be realized through a combined aspect of these disciplines, capable of delivering high level support to various industry sectors and to people’s quality of life in general. Currently, many countries are facing challenges from the COVID-19 pandemic. One of the most impacted industries by the pandemic is that of tourism and hospitality. It is time to explore and leverage the power of mobile and wireless intelligence to assist with the recovery of the tourism and hospitality sector during and after the pandemic, which constitutes a need for relevant research in the field. Mobile Computing and Technology Applications in Tourism and Hospitality presents the latest research and development in mobile and intelligent computing with a focus on tourism and hospitality sectors. The chapters discuss the role of research on innovative technologies and applications for resilience to return the tourism and hospitality industry back to its normal state. This includes research on topics such as sensor-based technology, smart tourism, virtual and augmented reality, mobile travel applications, and more. This book is ideal for managers, executives, museum and cultural heritage specialists, app developers, IT consultants, tourism and hospitality professionals, researchers, academicians, and students.
Author : Park Thaichon,Pushan Kumar Dutta,Pethuru Raj Chelliah,Sachin Gupta
Publisher : Taylor & Francis
Page : 335 pages
File Size : 40,8 Mb
Release : 2024-06-28
Category : Business & Economics
ISBN : 9781040049396
The integration of pioneering information and communication technologies has transformed the hospitality sector. This groundbreaking book delves into the transformative power of cutting-edge technologies in the world of high-end travel and accommodation. As the digital revolution continues to reshape our lives, this book offers an exclusive look at how the hospitality industry is adapting and evolving to cater to the sophisticated tastes of the modern, tech-savvy traveller. In this eye-opening exploration, readers will be taken on a journey through the latest innovations in artificial intelligence, blockchain, and the metaverse as they intersect with the world of luxury hospitality. From AI-driven concierge services and smart hotel rooms that cater to guests' every whim to the democratization of luxury experiences through blockchain-based loyalty programmes and the rise of virtual reality travel, this book reveals the extraordinary possibilities that lie ahead for the discerning traveller. With insights from international experts, this edited collection provides a comprehensive and engaging overview of the current and future trends shaping the industry and will be valuable to scholars and postgraduate researchers across the hospitality sector, innovation, and luxury management.
Author : Carlos Montenegro,Álvaro Rocha,Juan Manuel Cueva Lovelle
Publisher : Springer Nature
Page : 433 pages
File Size : 55,7 Mb
Release : 2024-01-03
Category : Technology & Engineering
ISBN : 9783031441318
This book presents advances in the research of various entities in the world, which are working on the application of technology or management in tourism. Indeed, one of the sectors hardest hit by the pandemic was tourism, likewise one of the post-pandemic effects is the rapid recovery of the sector, but more importantly is the great innovation that has occurred in marketing strategies for tourism using technology and applying management strategies not only to be more profitable but to have the best customer satisfaction. The book is aimed at the general public that seeks to innovate, learn from lessons learned and establish a knowledge base in mechanisms that apply technology or management in tourism, with the aim of improving the experience of all those involved in the business chain. This compendium aims to share all those great experiences and researches in the areas of: Managements, Tourism, Marketing strategies in Management, Tourism and Technology, Technology, Applied Computer Science, Artificial Intelligence, Business Administration, Cloud Computing, Educational Management, Finance, Insurance and Services Management, Health Tourism, Human Resource Management, Information Systems Planning and Management, Information Technologies in Tourism, Internet Technology, Knowledge Management, Management of Supply Chain and Logistics, Marketing Innovation, Robotics, Strategic Management Innovation, Sustainability Management, Technical Economy Management, Technical Innovation and Management, Technology in Tourism and Tourist Experience, Tourism Industry and Ecology, Tourism Management, a total of 77 research projects and many spaces and relationships between researchers to collaborate in the advancement of science are presented.
Author : Jasmin Armbruster
Publisher : GRIN Verlag
Page : 28 pages
File Size : 46,8 Mb
Release : 2019-10-09
Category : Travel
ISBN : 9783346033451
Seminar paper from the year 2018 in the subject Tourism - Miscellaneous, grade: 1,3, University of Applied Sciences Kempten, language: English, abstract: Tourismus ist ein wichtiger Wirtschaftszweig und beschäftigt Millionen von Menschen weltweit. Die Zahl der Reisenden steigt kontinuierlich an und es ist kein Ende in Sicht. Diese Entwicklung beeinflusst zunehmend die Hotellerie, denn es entwickelt sich ein starker Wettbewerb zwischen kleinen und mittelständigen Hotels. Die Aufgabe der Hotels ist es also, möglichst rentable Kundenbeziehungen aufzubauen, um weiterhin am Markt präsent zu sein. In der Vergangenheit reichte es aus, die Kunden zufrieden zu stellen, doch dies ist heutzutage längst nicht genug. Die Hotels müssen einen hervorragenden Service anbieten, um die Kundenwünsche zu übertreffen und sich dadurch einen Vorteil gegenüber der Konkurrenz zu verschaffen. Durch die technologischen Entwicklungen im Bereich Künstliche Intelligenz, gibt es immer mehr Möglichkeiten, die hierfür genutzt werden können. Der Einsatz von Maschine Learning, Natural Language Processing und Robotern bietet Hotelmanagern die nötigen Voraussetzungen. Der Dienstleistungssektor ist jedoch stark von Menschen geprägt und somit stellt sich die Frage, inwiefern Künstliche Intelligenz die Kundenzufriedenheit und das Erlebnis im Hotel verbessern kann. Diese Hausarbeit widmet sich der beschriebenen Problematik und versucht durch eine Literaturrecherche die Thematik zu erforschen.
Author : Kumar, Sanjeev,Talukder, Mohammad Badruddoza,Pego, Ana
Publisher : IGI Global
Page : 389 pages
File Size : 41,9 Mb
Release : 2024-03-06
Category : Business & Economics
ISBN : 9798369319796
In an era where technology and hospitality converge, the models of travel and lodging are undergoing a transformative shift known as hybrid hospitality. As modern travelers' expectations evolve and digital transformation becomes a cornerstone across industries, the infusion of technology into hospitality is not merely an option but an imperative. A comprehensive resource is needed to explore the compelling forces driving the demand for enhanced technological capabilities within hybrid hospitality, specifically focusing on artificial intelligence (AI). Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality delves into various themes integral to this investigation, from delivering personalized experiences to ensuring productivity and security in global hospitality. It directs attention to the infinite business opportunities unfolding worldwide and technology's profound impact on the tourism sector. Embark on a journey through the pages of this comprehensive guide to understand why the seamless integration of technology is preferable and an essential foundation for elevating guest satisfaction and reshaping the global hospitality.
Author : Gustavo, Nuno,Pronto, João,Carvalho, Luísa,Belo, Miguel
Publisher : IGI Global
Page : 379 pages
File Size : 47,7 Mb
Release : 2022-02-19
Category : Business & Economics
ISBN : 9781799883081
As hyper-personalization has yet to be perfected, developing hyper-personalized strategies presents a critical challenge; due to this, optimizing hyper-personalization and designing new processes and business models takes center stage in tourism and hospitality to reach new levels of customer service and experience through the introduction and development of new solutions supported in the internet of things, software interfaces, artificial intelligence solutions, back-end and front-end management tools, and other emergent business intelligence strategies. Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality serves as an essential reference source that emphasizes the importance of hyper-personalization models, processes, strategies, and issues within tourism and hospitality fields with a particular focus on digital IT solutions. More than a simple starting point for a critical reflection on the state of the art of this sector, this book aims to contribute in an objective way to leveraging digital solutions to optimize the concept of hyper-personalization in the tourist experience. The content of this book covers research topics that include digital tourism and hospitality, consumer behavior, customer journey, and smart technologies and is ideal for professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians in the fields of tourism and hospitality management, marketing, and communications.
Author : Azizul Hassan
Publisher : Springer Nature
Page : 489 pages
File Size : 54,8 Mb
Release : 2022-03-02
Category : Business & Economics
ISBN : 9789811654619
This book very specifically focuses on technology application in tourism in Asia. The book contains twenty-seven chapters in four sections (i.e., theories, innovations, practices, and future research directions), based on the intriguing qualities and importance of technology applications in the Asian tourism business. This book, a blend of comprehensive and extensive efforts by the contributors and editor, is designed to extensively cover technology applications in tourism in Asia, including distinct topics such as mobile computing, new product designs, innovative technology usages in tourism promotion, technology-driven sustainable tourism development, location-based apps, mobility, accessibility, the post crisis situation of COVID-19, etc. This book is a significant contribution towards the very limited knowledge of technology applications in tourism, with selected examples of Asian countries. The importance of technology in Asian tourism is rapidly increasing, and has led to a rise in luxury, allowing citizens to enjoy leisure travel over both long and short distances. The rise of low-cost airlines and the region’s growing, affluent middle class have changed the tourism environment dramatically. More tourists are booking their holidays online as a result of technological advancements. Online travel is the most important and well-established aspect of Asia's Internet economy. Considering the ongoing trend of technology applications in the tourism industry in Asia, more research attempts like this book need to be made aiming towards exploring diverse aspects. As tourism is an expanding area, this book can serve as a reading companion for tourism students, policy planners and industry professionals. This book is expected to be appreciated by expatriate researchers and researchers having a keen interest in the Asian tourism industry.
Author : Craig Webster,Stanislav Ivanov
Publisher : Zangador
Page : 31 pages
File Size : 52,7 Mb
Release : 2020-02-17
Category : Business & Economics
ISBN : 9789549278682
This report presents part of the results of the first global study on customers’ perceptions on robots in travel, tourism, and hospitality implemented by the authors in 2018-2019. Specifically, the report presents the methodology of the research and elaborates on the key results regarding the activities that customers perceive as appropriate for robotisation, their preferences to be served by robots, and their willingness-to-pay for robot-delivered services. Finally, the report provides recommendations to travel, tourism, and hospitality companies how to implement successfully robotic technologies in their operations.
Author : Marco Valeri
Publisher : Emerald Group Publishing
Page : 161 pages
File Size : 42,7 Mb
Release : 2023-10-23
Category : Business & Economics
ISBN : 9781837971688
Tourism Innovation in the Digital Era explores topics as diverse as big data analytics in tourism marketing to the impact of AI to the use of CSR in competitiveness amongst hotel groups, providing multidisciplinary approaches on the organizational impacts of digitalization and artificial intelligence in tourism and hospitality.
Author : Michael Beebe
Publisher : Michael Beebe
Page : 155 pages
File Size : 54,6 Mb
Release : 2023-12-22
Category : Business & Economics
ISBN : 8210379456XXX
Embark on a groundbreaking exploration into the future of hospitality with "Artificial Intelligence and Hotel Management." This book serves as a comprehensive guide, unveiling the transformative potential of Artificial Intelligence (AI) in reshaping the landscape of the hotel industry. In this thought-provoking volume, readers delve into the intricate interplay between cutting-edge technology and the timeless principles of exceptional guest service. From the front desk to housekeeping, each aspect of hotel management is scrutinized through the lens of AI, offering hoteliers, industry professionals, and enthusiasts valuable insights into the strategic integration of AI for enhanced operational efficiency and unparalleled guest experiences. Discover the role of AI in streamlining operational processes, optimizing workforce management, and revolutionizing reservations and bookings. Gain a deep understanding of how smart room technologies and predictive maintenance are redefining the very essence of guest accommodations. The book navigates the delicate balance between data security and guest privacy, addressing ethical considerations in AI implementation within the hospitality domain. Real-world case studies and industry perspectives provide a tangible dimension to the theoretical framework, offering readers practical examples of successful AI implementations in hotel management. From automated check-ins and check-outs to voice-activated services and AI-driven concierge experiences, the book unravels the transformative journey that hotels embark on when embracing AI technologies. As an essential read for those seeking to navigate the complex intersection of technology and hospitality, "Artificial Intelligence and Hotel Management" not only envisions the future of hotels but also offers actionable insights for today's industry leaders and aspiring hoteliers. Join us on this intellectual journey, where innovation meets tradition, and the potential of AI unfolds within the dynamic world of hotel management.
