Beyond The Frontline

Author : Shannon Meehan
Publisher : John Wiley & Sons
Page : 289 pages
File Size : 55,8 Mb
Release : 2013-04-30
Category : Social Science
ISBN : 9780745637624

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Beyond Duty by Shannon Meehan Pdf

Under the blazing Iraqi sun in the summer of 2007, Shannon Meehan, a lieutenant in the U.S. Army, ordered a strike that would take the lives of innocent Iraqi civilians. He thought he was doing the right thing. He thought he was protecting his men. He thought that he would only kill the enemy, but in the ruins of the strike, he discovers his mistake and uncovers a tragedy. For most of his deployment in Iraq, Lt. Meehan felt that he had been made for a life in the military. A tank commander, he worked in the violent Diyala Province, successfully fighting the insurgency by various Sunni and Shia factions. He was celebrated by his senior officers and decorated with medals. But when the U.S. surge to retake Iraq in 2006 and 2007 finally pushed into Baqubah, a town virtually entirely controlled by al Qaida, Meehan would make the decision that would change his life. This is the true story of one soldier's attempt to reconcile what he has done with what he felt he had to do. Stark and devastating, it recounts first-hand the reality of a new type of warfare that remains largely unspoken and forgotten on the frontlines of Iraq.

Author : Anchal Andrews
Publisher : Partridge Publishing Singapore
Page : 90 pages
File Size : 49,9 Mb
Release : 2015-11-17
Category : Business & Economics
ISBN : 9781482853735

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Beyond Frontline Excellence by Anchal Andrews Pdf

Customer service comes from the heart and so does spirituality. Therefore, spirituality and customer service have a symbiotic relationship to give a wow customer experience. For the overall health and survival of a business, the professional self and the society of today and tomorrow, it is essential to integrate spirituality and customer service within a business. The frontline staff needs to go beyond rehearsed responses to customers to get the cutting edge over competition. To do this, individuals are required to know their potential and power intrinsically. This can be done by identifying the role of spirituality in everyday living and then bring it to customer service. This book brings a new approach to business relationships, with present and future customers, taking customer service beyond excellence by integrating it with spirituality. Anchal calls this approach Beyond Frontline Excellence.

Author : Tony Geraghty
Publisher : Unknown
Page : 392 pages
File Size : 42,8 Mb
Release : 1996
Category : Political Science
ISBN : UOM:39015040682380

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Beyond the Frontline by Tony Geraghty Pdf

Author : Annette Aurélie Desmarais
Publisher : Fernwood Publishing
Page : 259 pages
File Size : 48,8 Mb
Release : 2019-11-13T00:00:00Z
Category : Social Science
ISBN : 9781773631745

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Frontline Farmers by Annette Aurélie Desmarais Pdf

Who grows the food we eat? How important is it that family farms are viable in Canada today and in the future? How do viable family farms help determine the safety, diversity and sustainability of Canada’s food systems? Why is this important to those of us who do not farm? Frontline Farmers introduces readers to the National Farmers Union (NFU). For over fifty years, the NFU has been on the frontlines of our food system. From fighting against transnational corporations that seek to control our food system by imposing genetically modified organisms into our food, to protecting seeds, maintaining orderly marketing, saving the prison farms, keeping the land in the hands of family farmers, farming ecologically and building food sovereignty, the NFU has been front and centre of farm and food activism. This book collects the voices of NFU members who tell the stories of the key struggles of the progressive farm movement in Canada: fighting to build viable rural communities, protecting the family farm and creating socially just and ecologically sustainable food systems. Frontline Farmers reveals that the stakes for controlling our food in Canada have never been higher. The book was made possible with support from the Canada Research Chair Program. For an updated, corrected list of the protagonists from Frontline Farmers, please click here.

Author : Mike McRoberts
Publisher : HarperCollins Publishers
Page : 256 pages
File Size : 41,8 Mb
Release : 2011
Category : Foreign correspondents
ISBN : 1869509390

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Beyond the Front Line by Mike McRoberts Pdf

From risking imprisonment in Zimbabwe, to tracking a Solomon Island notorious warlord, this New Zealand journalist has told difficult and challenging stories. In the story behind the stories, he provides insight to some of the biggest news events of the past decade. He candidly reveals the sometimes frightening often fraught ways, those stories have made it to air.

Author : Andrew Sanchez,Karen Sleeth
Publisher : Apress
Page : 275 pages
File Size : 54,7 Mb
Release : 2010-09-08
Category : Business & Economics
ISBN : 9781430225485

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Technical Support Essentials by Andrew Sanchez,Karen Sleeth Pdf

Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups establish their own style of work. This book applies theories, models, and concepts synthesized from existing research in other fields—such as management, economics, leadership, and psychology—and connects them to technical support. The goal is to build on the work of others and allow their success to evolve the profession. The book’s broad perspective looks at proven practices, legal issues, dealing with customers, utilizing resources, and an array of other topics of interest to tech support professionals.

Author : Marie Colvin
Publisher : HarperCollins UK
Page : 823 pages
File Size : 50,9 Mb
Release : 2012-04-26
Category : Language Arts & Disciplines
ISBN : 9780007487974

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On the Front Line: The Collected Journalism of Marie Colvin by Marie Colvin Pdf

Veteran Sunday Times war correspondent, Marie Colvin was killed in February 2012 when covering the uprising in Syria. On the Front Line is an Orwell Special Prize winning journalism collection from veteran war correspondent Marie Colvin, who is the subject of the movie A Private War, starring Rosamund Pike and Jamie Dornan.

Author : Stephen Frenkel
Publisher : Cornell University Press
Page : 342 pages
File Size : 46,8 Mb
Release : 1999
Category : Business & Economics
ISBN : 0801485673

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On the Front Line by Stephen Frenkel Pdf

The importance of customer service is widely emphasized in business. This text offers an analysis of the organization and dynamics of front-line work, based on a five-year study of over 1000 employees and eight leading companies in the USA, Australia and Japan.

Author : Eric Strafel
Publisher : McGraw Hill Professional
Page : 225 pages
File Size : 40,7 Mb
Release : 2021-09-07
Category : Business & Economics
ISBN : 9781264257812

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The Frontline CEO: Turn Employees into Decision Makers Who Innovate Solutions, Win Customers, and Boost Profits by Eric Strafel Pdf

Drive long-term business results by empowering every employee at every level to become a skilled and effective frontline decision maker Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn’t come from the top—it comes from your employees on the front lines who interact with customers and can see and respond to the shifting landscape before anyone else. The leaders whose organizations are best able to innovate solutions, win customers, and boost profits during this era of rapid change are the ones who realize that everyone—from the CEO down to the frontline employee—is a leader, capitalize on that knowledge, and use it to grow. In this book, Eric Strafel draws on 20 years of experience as a top executive at Fortune 500 companies to show you how to decentralize and democratize decision-making through every level of the workforce, while ensuring that the company stays aligned, that each employee understands the company’s underlying purpose, and that everyone works toward the same goal. Learn how to: leverage frontline leadership to improve corporate agility partner with customers and with frontline employees to maximize internal innovation and deliver solutions cultivate a diverse, inclusive, and equitable culture that values each employee create a highly engaged, empowered, and energized workforce in every department equip the company to break through barriers, overcome plateaus, and scale Effective leadership isn’t about what you can achieve—it’s about what you can help others achieve. Make the switch from an antiquated top-down leadership style to a flatter, more nimble system in which every employee behaves and is treated like a leader. The Frontline CEO delivers the knowledge, strategies, and tactics you need to drive sustainable growth while creating a positive impact in the lives of your employees and community.

Author : Jaber F. Gubrium,James A. Holstein,Amir B. Marvasti,Karyn D. McKinney
Publisher : SAGE Publications
Page : 625 pages
File Size : 42,6 Mb
Release : 2012-02-14
Category : Social Science
ISBN : 9781452262031

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The SAGE Handbook of Interview Research by Jaber F. Gubrium,James A. Holstein,Amir B. Marvasti,Karyn D. McKinney Pdf

The new edition of this landmark volume emphasizes the dynamic, interactional, and reflexive dimensions of the research interview. Contributors highlight the myriad dimensions of complexity that are emerging as researchers increasingly frame the interview as a communicative opportunity as much as a data-gathering format. The book begins with the history and conceptual transformations of the interview, which is followed by chapters that discuss the main components of interview practice. Taken together, the contributions to The SAGE Handbook of Interview Research: The Complexity of the Craft encourage readers simultaneously to learn the frameworks and technologies of interviewing and to reflect on the epistemological foundations of the interview craft.

Author : Anonim
Publisher : BRILL
Page : 425 pages
File Size : 43,5 Mb
Release : 2024-05-23
Category : History
ISBN : 9789004691377

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Shiʿi Materiality Beyond Karbala by Anonim Pdf

This book examines material and multi-sensorial expressions of Shiʿi Islam in diverse, and understudied demographic and geographic contexts.It engages with conceptual debates and makes several propositions that push the frontiers of scholarship on Islamic and Religious Studies, Material Religion, Heritage Studies, and Anthropology and Sociology of Religion.The contributions presented in this volume demonstrate how material things and less thing-like materialities make the praesentia and potentia of the Sacred tangible, how they cultivate intimate relations between human and more-than-human beings, and how they act as links and gateways to the Elsewhere and Otherworldly. The volume posits that materialities of religion are integral to processes of heritagization shaped by competing social and political actors involved in the construction and canonization of religious—in this case, Shiʿi—heritage.

Author : Maria Armoudian
Publisher : Routledge
Page : 156 pages
File Size : 55,7 Mb
Release : 2016-07-28
Category : Language Arts & Disciplines
ISBN : 9781317556848

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Reporting from the Danger Zone by Maria Armoudian Pdf

Journalism is a dangerous business when one’s "beat" is a war zone. Armoudian reveals the complications facing frontline journalists who cover warzones, hot spots and other hazardous situations. It compares yesterday’s conflict journalism, which was fraught with its own dangers, with today’s even more perilous situations—in the face of shrinking journalism budgets, greater reliance on freelancers, tracking technologies, and increasingly hostile adversaries. It also contrasts the difficulties of foreign correspondents who navigate alien sources, languages and land, with domestically-situated correspondents who witness their own homelands being torn apart.

Author : Dr. Linda Johnson
Publisher : Christian Faith Publishing, Inc.
Page : 68 pages
File Size : 47,8 Mb
Release : 2021-12-03
Category : Health & Fitness
ISBN : 9781098077006

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Missing Teeth by Dr. Linda Johnson Pdf

It is my desire that the individuals who read this book will go on a journey of self-discovery just like I did. This book is designed for us to understand that our teeth are more important than we realize and that having healthy teeth is the first step toward good health. Discrimination is the end result of prejudice, racism, and the wielding power of the world’s institutions. By institutions, I am referring to those giant buildings that seem to have heavy metal doors that are normally locked from the inside. The keeper of the keys is the system that has been set in place by the institution that allows one group to enter and, by the same token, locks other groups out. Behind the heavy metal doors is a picture on the wall with a perfect smile on it. And if your teeth are straight, white, perfect, and are all present, you will hear a big clinging sound. The dead bolt will slide to the left, and the door will open wide for you. It really does not matter what race you are. Anyone who has this perfect smile is granted the rite of passage in which the criteria have changed over the years. When I set out to write this book, my thoughts were with individuals who were suffering shame and others who were struggling with the plight of missing teeth. If we do not make our teeth a priority in our youth, they will not be around to serve us in our old age. Hopefully, parents reading this book can give their children a better start. My desire is that in the future, after reading this book, we will be more inclined to have compassion and understanding with individuals who are struggling with their dental issues.

Author : Marjorie K. Eastman
Publisher : Unknown
Page : 260 pages
File Size : 41,5 Mb
Release : 2016-08-05
Category : Biography & Autobiography
ISBN : 0997761598

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The Frontline Generation by Marjorie K. Eastman Pdf

It began as a personal memoir for her son, stories of inspiration and combat journal entries. It became the first book that defines the post 9/11 generation of service members, offers lessons learned on life, leadership, and service, all of which is shared from the distinct perspective of a female combat leader. Also available in paperback.

Author : Jori P. Kalkman
Publisher : Cambridge University Press
Page : 277 pages
File Size : 55,7 Mb
Release : 2023-10-31
Category : Business & Economics
ISBN : 9781009262194

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Frontline Crisis Response by Jori P. Kalkman Pdf

Examines the complex dilemmas faced by emergency responders, soldiers, and humanitarians during crisis response operations.