Beyond The Lean Office

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Beyond the Lean Office

Kevin J. Duggan
Beyond the Lean Office Book PDF

Author : Kevin J. Duggan
Publisher : Unknown
Page : 128 pages
File Size : 49,8 Mb
Release : 2017
Category : Electronic
ISBN : 1315381729

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Beyond the Lean Office by Kevin J. Duggan Pdf

"While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need. Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence. To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand. After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise."--Provided by publisher.

Beyond the Lean Office

Kevin J. Duggan
Beyond the Lean Office Book PDF

Author : Kevin J. Duggan
Publisher : CRC Press
Page : 157 pages
File Size : 46,8 Mb
Release : 2017-09-29
Category : Business & Economics
ISBN : 9781498753807

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Beyond the Lean Office by Kevin J. Duggan Pdf

While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need. Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence. To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand. After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.

Beyond the Lean Office

Kevin J. Duggan
Beyond the Lean Office Book PDF

Author : Kevin J. Duggan
Publisher : Productivity Press
Page : 0 pages
File Size : 45,9 Mb
Release : 2016-02-19
Category : Business & Economics
ISBN : 1498712487

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Beyond the Lean Office by Kevin J. Duggan Pdf

This book teaches readers how to create flow and operational excellence in the office. It presents an easy-to-follow story where the main character is followed through his initial attempts to correct late responses to a primary customer and his evolution to an approach based on operational excellence.

Beyond the Lean Revolution

Deborah Nightingale,Jayakanth Srinivasan
Beyond the Lean Revolution Book PDF

Author : Deborah Nightingale,Jayakanth Srinivasan
Publisher : AMACOM
Page : 290 pages
File Size : 41,8 Mb
Release : 2011-08-15
Category : Business & Economics
ISBN : 9780814417102

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Beyond the Lean Revolution by Deborah Nightingale,Jayakanth Srinivasan Pdf

Most organizations’ change efforts focus solely on eliminating waste in specific departments. While this “lean paradigm” is a good place to start, true enterprise transformation goes much further. Based on years of research and implementation, Beyond the Lean Revolution provides a road map for achieving the kind of future-oriented results that enhance value to stakeholders. Authors Deborah Nightingale and Jayakanth help readers achieve this by asking them to address the big-picture questions like, What are the strategic objectives? How is the enterprise performing against those objectives? How should it be? Who are the stakeholders and what do they value? You’ll then learn to strategically position your responses to move toward an audacious vision for the future--one where every cog in the complex enterprise system of people, processes, and is successful. Illuminating examples will teach you how to ensure senior leadership remains committed, how to assess your enterprise’s current state, and how to analyze stakeholder values so you can plan for future growth. From inception to implementation and beyond, this book provides a holistic framework for bridging the gap from mere change--to genuine transformation.

Beyond the Lean Office

Kevin J. Duggan
Beyond the Lean Office Book PDF

Author : Kevin J. Duggan
Publisher : Taylor & Francis
Page : 124 pages
File Size : 51,7 Mb
Release : 2017-09-29
Category : Business & Economics
ISBN : 9781315363196

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Beyond the Lean Office by Kevin J. Duggan Pdf

While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need. Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence. To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand. After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.

Lean Office and Service Simplified

Drew Locher
Lean Office and Service Simplified Book PDF

Author : Drew Locher
Publisher : CRC Press
Page : 297 pages
File Size : 48,7 Mb
Release : 2017-07-27
Category : Business & Economics
ISBN : 9781439884744

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Lean Office and Service Simplified by Drew Locher Pdf

Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by

Creating the Ultimate Lean Office

Raymond S. Louis
Creating the Ultimate Lean Office Book PDF

Author : Raymond S. Louis
Publisher : CRC Press
Page : 160 pages
File Size : 43,8 Mb
Release : 2019-09-12
Category : Business & Economics
ISBN : 9781439866597

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Creating the Ultimate Lean Office by Raymond S. Louis Pdf

This book introduces the challenges to apply current methodologies to create a lean office. It describes the system enhancement options that lean practitioner can employ in automating the newly created lean processes and explains each of the seven steps necessary for creating a lean office.

Creating Mixed Model Value Streams

Kevin J. Duggan
Creating Mixed Model Value Streams Book PDF

Author : Kevin J. Duggan
Publisher : CRC Press
Page : 258 pages
File Size : 42,8 Mb
Release : 2018-02-05
Category : Business & Economics
ISBN : 9781439868447

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Creating Mixed Model Value Streams by Kevin J. Duggan Pdf

Following in the footsteps of its bestselling predecessor, Kevin J. Duggan, an executive mentor and recognized authority on Lean and Operational Excellence, draws on more than 10 years of experience and learning to provide Creating Mixed Model Value Streams, Second Edition. This second edition takes a step-by-step approach to implementing Lean in c

Transactional Lean: Preparing for the Digitalization Era

Bruno G. Rüttimann
Transactional Lean Preparing for the Digitalization Era Book PDF

Author : Bruno G. Rüttimann
Publisher : Springer
Page : 116 pages
File Size : 41,8 Mb
Release : 2019-06-18
Category : Technology & Engineering
ISBN : 9783030228606

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Transactional Lean: Preparing for the Digitalization Era by Bruno G. Rüttimann Pdf

This book goes beyond searching for Muda by Gemba walk; the aim is to industrialize the office environment in view of the new digitalization challenge by applying the same principles of Lean industry. Whereas the basic process theory remains valid, the Lean tools have to be adapted and transposed to the office characteristics where not machines but employees are at the center of the transactions. Here, a new, already successfully applied, integrated, industry-derived, and systematic approach is presented. It will not only boost office effectiveness and productivity as well as shortening lead-time of office routines far beyond simple Muda elimination, but it will also prepare the processes in view of the upcoming digitalization era.

Thinking Beyond Lean

Michael A. Cusumano,Kentarō Nobeoka
Thinking Beyond Lean Book PDF

Author : Michael A. Cusumano,Kentarō Nobeoka
Publisher : Simon and Schuster
Page : 280 pages
File Size : 47,8 Mb
Release : 1998
Category : Automobiles
ISBN : 9780684849188

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Thinking Beyond Lean by Michael A. Cusumano,Kentarō Nobeoka Pdf

Cusumano and Nobeoka the bestselling coauthors of MICROSOFT SECRETS, reveal how Toyota and other leading automobile makers achieve remarkable savings and growth by using shared technology and organisational capabilities across multiple projects. THINKING BEYOND LEAN explains how to manage product development more strategically and efficiently, focusing on a concept the authors call "multi-project management". In contrast, most books on product development deal with how to manage products one at a time. The basic idea of multi-product management is to create new products that share key components but to utilise separate development teams that ensure each product will differ enough to attract different customers. Taking up where THE MACHINE THAT CHANGED THE WORLD left off, THINKING BEYOND LEAN will change the way leaders do business now and in the future.

Lean Hospitals

Mark Graban
Lean Hospitals Book PDF

Author : Mark Graban
Publisher : CRC Press
Page : 330 pages
File Size : 48,9 Mb
Release : 2016-06-30
Category : Medical
ISBN : 9781138031586

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Lean Hospitals by Mark Graban Pdf

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.

Lean Thinking

James P. Womack,Daniel T. Jones
Lean Thinking Book PDF

Author : James P. Womack,Daniel T. Jones
Publisher : Simon and Schuster
Page : 400 pages
File Size : 43,7 Mb
Release : 2013-09-26
Category : Business & Economics
ISBN : 9781471111006

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Lean Thinking by James P. Womack,Daniel T. Jones Pdf

Lean Thinking was launched in the fall of 1996, just in time for the recession of 1997. It told the story of how American, European, and Japanese firms applied a simple set of principles called 'lean thinking' to survive the recession of 1991 and grow steadily in sales and profits through 1996. Even though the recession of 1997 never happened, companies were starving for information on how to make themselves leaner and more efficient. Now we are dealing with the recession of 2001 and the financial meltdown of 2002. So what happened to the exemplar firms profiled in Lean Thinking? In the new fully revised edition of this bestselling book those pioneering lean thinkers are brought up to date. Authors James Womack and Daniel Jones offer new guidelines for lean thinking firms and bring their groundbreaking practices to a brand new generation of companies that are looking to stay one step ahead of the competition.

Operational Excellence in Your Office

Kevin J. Duggan,Tim Healey
Operational Excellence in Your Office Book PDF

Author : Kevin J. Duggan,Tim Healey
Publisher : CRC Press
Page : 275 pages
File Size : 50,6 Mb
Release : 2016-02-24
Category : Business & Economics
ISBN : 9781498714099

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Operational Excellence in Your Office by Kevin J. Duggan,Tim Healey Pdf

Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow—in which employees are capable of identifying and fixing problems with the flow without requiring management intervention. Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time. With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly. When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.

The Complete Lean Enterprise

Beau Keyte,Drew A. Locher
The Complete Lean Enterprise Book PDF

Author : Beau Keyte,Drew A. Locher
Publisher : CRC Press
Page : 141 pages
File Size : 52,6 Mb
Release : 2004-07-30
Category : Business & Economics
ISBN : 9781563273018

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The Complete Lean Enterprise by Beau Keyte,Drew A. Locher Pdf

"Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research" Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-production areas — where the value stream is administrative (i.e., "order to cash"). These "office" value streams directly support the daily production needs of an enterprise. Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.

The Lean Office

Productivity Press Development Team
The Lean Office Book PDF

Author : Productivity Press Development Team
Publisher : CRC Press
Page : 132 pages
File Size : 44,8 Mb
Release : 2005-01-31
Category : Business & Economics
ISBN : 1563273160

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The Lean Office by Productivity Press Development Team Pdf

The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies. Highlights include— Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style A large quantity of case studies unavailable from any other single source Responds to your desire for real-world lean office information