Big Data And Smart Service Systems

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Big Data and Smart Service Systems

Xiwei Liu,Rangachari Anand,Gang Xiong,Xiuqin Shang,Xiaoming Liu

Author : Xiwei Liu,Rangachari Anand,Gang Xiong,Xiuqin Shang,Xiaoming Liu
Publisher : Academic Press
Page : 232 pages
File Size : 47,8 Mb
Release : 2016-11-23
Category : Technology & Engineering
ISBN : 9780128120408

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Big Data and Smart Service Systems by Xiwei Liu,Rangachari Anand,Gang Xiong,Xiuqin Shang,Xiaoming Liu Pdf

Big Data and Smart Service Systems presents the theories and applications regarding Big Data and smart service systems, data acquisition, smart cities, business decision-making support, and smart service design. The rapid development of computer and Internet technologies has led the world to the era of Big Data. Big Data technologies are widely used, which has brought unprecedented impacts on traditional industries and lifestyle. More and more governments, business sectors, and institutions begin to realize data is becoming the most valuable asset and its analysis is becoming the core competitiveness. Describes the frontier of service science and motivates a discussion among readers on a multidisciplinary subject areas that explores the design of smart service Illustrates the concepts, framework, and application of big data and smart service systems Demonstrates the crucial role of smart service to promote the transformation of the regional and global economy

Smart Service Systems, Operations Management, and Analytics

Hui Yang,Robin Qiu,Weiwei Chen

Author : Hui Yang,Robin Qiu,Weiwei Chen
Publisher : Springer Nature
Page : 394 pages
File Size : 43,6 Mb
Release : 2019-11-25
Category : Business & Economics
ISBN : 9783030309671

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Smart Service Systems, Operations Management, and Analytics by Hui Yang,Robin Qiu,Weiwei Chen Pdf

This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science.

Cognition and Innovation

Kristian J. Sund,Robert J. Galavan,Stefano Brusoni

Author : Kristian J. Sund,Robert J. Galavan,Stefano Brusoni
Publisher : Emerald Group Publishing
Page : 232 pages
File Size : 53,5 Mb
Release : 2018-11-27
Category : Business & Economics
ISBN : 9781787694316

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Cognition and Innovation by Kristian J. Sund,Robert J. Galavan,Stefano Brusoni Pdf

This third volume in the New Horizons in Managerial and Organizational Cognition series comprises a collection of contributions that reflect the multiple emerging intersections between cognition and innovation studies.

Smart Product-Service Systems

Pai Zheng,Chun-Hsien Chen,Zuoxu Wang

Author : Pai Zheng,Chun-Hsien Chen,Zuoxu Wang
Publisher : Elsevier
Page : 254 pages
File Size : 40,5 Mb
Release : 2021-06-23
Category : Technology & Engineering
ISBN : 9780323852487

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Smart Product-Service Systems by Pai Zheng,Chun-Hsien Chen,Zuoxu Wang Pdf

Smart Product-Service Systems draws on innovative practice and academic research to demonstrate the unique benefits of Smart PSS and help facilitate its effective implementation. This comprehensive guide explains how Smart PSS reshapes product-service design in several unique aspects, including a closed-loop product design and redesign manner, value co-creation with integrated human-machine intelligence, and solution design context-awareness. Readers in industry as well as academia will find this to be an invaluable guide to the current body of technical knowledge on Smart Product-Service Systems (Smart PSS), future research trajectories, and experiences of implementation. Rapid development of information and communication technologies, artificial intelligence, and digital technologies have driven today’s industries towards the so-called digital servitization era. As a result, a promising IT-driven business paradigm, known as Smart Product-Service Systems (Smart PSS) has emerged, where a large amount of low cost, high performance smart, connected products are leveraged, together with their generated on-demand services, as a single solution bundle to meet individual customer needs. Explains what factors a company needs to consider in their transition towards digital servitization and its advantages Describes how this field relates to the sustainability movement, and how Smart PSS can be implemented in a sustainable way Includes detailed case studies from different industries, including DELTA Electronics Inc. Singapore (smart commercialization), COMAC aviation industry (smart manufacturing servitization), and Van High Tech (smart building services)

Smart Service Management

Maria Maleshkova,Niklas Kühl,Philipp Jussen

Author : Maria Maleshkova,Niklas Kühl,Philipp Jussen
Publisher : Springer Nature
Page : 227 pages
File Size : 45,5 Mb
Release : 2021-01-26
Category : Computers
ISBN : 9783030581824

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Smart Service Management by Maria Maleshkova,Niklas Kühl,Philipp Jussen Pdf

This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Furthermore, it gives an overview of the possible implementation architectures and shows how the designed smart services can be realized with specific technologies. Finally, it provides four specific use cases that show how smart services have been realized in practice and what impact they have within the businesses. The first part of the book defines the basic concepts and aims to establish a shared understanding of terms, such as smart services, service systems, smart service systems or cyber-physical systems. On this basis, it provides an analysis of existing work and includes insights on how an organization incorporating smart services could enhance and adjust their management and business processes. The second part on the design of smart services elaborates on what constitutes a successful smart service and describes experiences in the area of interdisciplinary teams, strategic partnerships, the overall service systems and the common data basis. In the third part, technical reference architectures are presented in detail, encompassing topics on the design of digital twins in cyber physical systems, the communication between entities and sensors in the age of Industry 4.0 as well as data management and integration. The fourth part then highlights a number of analytical possibilities that can be realized and that can constitute or be part of smart services, including machine learning and artificial intelligence methods. Finally, the applicability of the introduced design and development method is demonstrated by considering specific real-world use cases. These include services in the industrial and mobility sector, which were developed in direct cooperation with industry partners. The main target audience of this book is industry-focused readers, especially practitioners from industry, who are involved in supporting and managing digital business. These include professionals working in business development, product management, strategy, and development, ranging from middle management to Chief Digital Officers. It conveys all the basics needed for developing smart services and successfully placing them on the market by explaining technical aspects as well as showcasing practical use cases.

Data Science and Big Data Analytics in Smart Environments

Marta Chinnici,Florin Pop,Catalin Negru

Author : Marta Chinnici,Florin Pop,Catalin Negru
Publisher : CRC Press
Page : 305 pages
File Size : 51,8 Mb
Release : 2021-07-28
Category : Computers
ISBN : 9781000386011

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Data Science and Big Data Analytics in Smart Environments by Marta Chinnici,Florin Pop,Catalin Negru Pdf

Most applications generate large datasets, like social networking and social influence programs, smart cities applications, smart house environments, Cloud applications, public web sites, scientific experiments and simulations, data warehouse, monitoring platforms, and e-government services. Data grows rapidly, since applications produce continuously increasing volumes of both unstructured and structured data. Large-scale interconnected systems aim to aggregate and efficiently exploit the power of widely distributed resources. In this context, major solutions for scalability, mobility, reliability, fault tolerance and security are required to achieve high performance and to create a smart environment. The impact on data processing, transfer and storage is the need to re-evaluate the approaches and solutions to better answer the user needs. A variety of solutions for specific applications and platforms exist so a thorough and systematic analysis of existing solutions for data science, data analytics, methods and algorithms used in Big Data processing and storage environments is significant in designing and implementing a smart environment. Fundamental issues pertaining to smart environments (smart cities, ambient assisted leaving, smart houses, green houses, cyber physical systems, etc.) are reviewed. Most of the current efforts still do not adequately address the heterogeneity of different distributed systems, the interoperability between them, and the systems resilience. This book will primarily encompass practical approaches that promote research in all aspects of data processing, data analytics, data processing in different type of systems: Cluster Computing, Grid Computing, Peer-to-Peer, Cloud/Edge/Fog Computing, all involving elements of heterogeneity, having a large variety of tools and software to manage them. The main role of resource management techniques in this domain is to create the suitable frameworks for development of applications and deployment in smart environments, with respect to high performance. The book focuses on topics covering algorithms, architectures, management models, high performance computing techniques and large-scale distributed systems.

Smart Services Summit

Shaun West,Jürg Meierhofer,Christopher Ganz

Author : Shaun West,Jürg Meierhofer,Christopher Ganz
Publisher : Springer Nature
Page : 149 pages
File Size : 45,6 Mb
Release : 2021-06-25
Category : Business & Economics
ISBN : 9783030720902

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Smart Services Summit by Shaun West,Jürg Meierhofer,Christopher Ganz Pdf

This book offers state-of-the-art descriptions of intelligent service innovations in industry, supported by novel scientific approaches. It gathers findings presented at the 3rd Intelligent Services Summit, which took place in Zurich in September 2020, and chiefly focused on the design and application of Digital Twin as an enabler for business development in the field of smart services. Divided into three parts, the book addresses the challenges involved in the successful development and implementation of smart services for industry and science, ranging from data management to product design and lifecycle management. The four main aspects covered are industrial challenges, value system design (how to integrate resources into service ecosystems to create value), value creation through value proposition (how to create value for ecosystem actors), and value capture (how to create value for ecosystem businesses). Given its scope, the book offers an essential guide for practitioners and advanced students alike.

Serviceology for Smart Service System

Yuriko Sawatani,James Spohrer,Stephen Kwan,Takeshi Takenaka

Author : Yuriko Sawatani,James Spohrer,Stephen Kwan,Takeshi Takenaka
Publisher : Springer
Page : 400 pages
File Size : 55,6 Mb
Release : 2016-10-05
Category : Technology & Engineering
ISBN : 9784431560746

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Serviceology for Smart Service System by Yuriko Sawatani,James Spohrer,Stephen Kwan,Takeshi Takenaka Pdf

Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues. This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.

The SAGE Handbook of Service-Dominant Logic

Stephen L. Vargo,Robert F. Lusch

Author : Stephen L. Vargo,Robert F. Lusch
Publisher : SAGE
Page : 1237 pages
File Size : 49,9 Mb
Release : 2018-10-08
Category : Business & Economics
ISBN : 9781526455505

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The SAGE Handbook of Service-Dominant Logic by Stephen L. Vargo,Robert F. Lusch Pdf

Service-Dominant Logic presents a major paradigm shift in thinking about value creation and markets, moving from a ‘goods/product’ logic to a logic that treats the process of service provision as the basis of all exchange, both commercial and social. This timely Handbook brings together chapters written by a stellar cast of expert authors from around the globe, arranged around eleven core themes, to provide a comprehensive overview of key issues, developments, debates and potential future directions for this dynamic field of study: Part 1: Introduction and Background Part 2: Value Cocreation Part 3: Service Exchange Part 4: Service Ecosystems Part 5: Institutions and Institutional Arrangements Part 6: Resources and Resource Integration Part 7: Actors and Practices Part 8: Innovation Part 9: Midrange Theory Part 10: Selected Applications Part 11: Reflections and Prospects This Handbook is an essential reference text for scholars, students, consultants and advanced practitioners across a wide range of business & management practices and academic disciplines.

A Research Agenda for Service Innovation

Faïz Gallouj,Faridah Djellal

Author : Faïz Gallouj,Faridah Djellal
Publisher : Edward Elgar Publishing
Page : 200 pages
File Size : 41,9 Mb
Release : 2018-08-31
Category : Business & Economics
ISBN : 9781786433459

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A Research Agenda for Service Innovation by Faïz Gallouj,Faridah Djellal Pdf

This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.

Handbook of Service Science, Volume II

Paul P. Maglio,Cheryl A. Kieliszewski,James C. Spohrer,Kelly Lyons,Lia Patrício,Yuriko Sawatani

Author : Paul P. Maglio,Cheryl A. Kieliszewski,James C. Spohrer,Kelly Lyons,Lia Patrício,Yuriko Sawatani
Publisher : Springer
Page : 845 pages
File Size : 48,5 Mb
Release : 2018-10-16
Category : Business & Economics
ISBN : 9783319985121

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Handbook of Service Science, Volume II by Paul P. Maglio,Cheryl A. Kieliszewski,James C. Spohrer,Kelly Lyons,Lia Patrício,Yuriko Sawatani Pdf

The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first Handbook of Service Science marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These technologies are reshaping the service landscape, transforming both business models and public policy, ranging from retail and hospitality to transportation and communications. By looking through the eyes of today’s new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted more deeply in service-dominant logic and systems thinking in this second volume. The handbook is divided into four parts: 1) Service Experience--On the Human-centered Nature of Service; 2) Service Systems–On the Nature of Service Interactions; 3) Service Ecosystems–On the Broad Context of Service; 4) Challenges–On Rethinking the Theory and Foundations of Service Science. The chapters add clarity on how to identify, enable, and measure service, thus allowing for new ideas and connections made to physics, design, computer science, and data science and analytics for advancing service innovation and the welfare of society. Handbook of Service Science, Volume II offers a thorough reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Enterprise, Business-Process and Information Systems Modeling

Iris Reinhartz-Berger,Jelena Zdravkovic,Jens Gulden,Rainer Schmidt

Author : Iris Reinhartz-Berger,Jelena Zdravkovic,Jens Gulden,Rainer Schmidt
Publisher : Springer
Page : 381 pages
File Size : 42,7 Mb
Release : 2019-05-22
Category : Computers
ISBN : 9783030206185

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Enterprise, Business-Process and Information Systems Modeling by Iris Reinhartz-Berger,Jelena Zdravkovic,Jens Gulden,Rainer Schmidt Pdf

This book constitutes the proceedings of two events held at the CAiSE conference and relating to the areas of enterprise, business process and information systems modeling: The 20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019, and the 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019. The conferences took place in Rome, Italy, in June 2019. The 7 full and 2 short papers accepted for BPMDS were carefully reviewed and selected from a total of 20 submissions; for EMMSAD 15 full papers were accepted from 38 submissions. The papers were organized in topical sections named as follows: BPMDS: large and complex business process modeling and development; execution and understandability of declarative process models; novel approaches in enterprise modeling; transformative business process modeling, development, and support. EMMSAD: foundations of modeling and method engineering; enterprise process and capability modeling; information systems and requirements modeling; domain-specific and ontology modeling; and evaluation of modeling approaches.

Handbook of Big Data Research Methods

Shahriar Akter,Samuel Fosso Wamba

Author : Shahriar Akter,Samuel Fosso Wamba
Publisher : Edward Elgar Publishing
Page : 335 pages
File Size : 44,7 Mb
Release : 2023-06-01
Category : Business & Economics
ISBN : 9781800888555

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Handbook of Big Data Research Methods by Shahriar Akter,Samuel Fosso Wamba Pdf

This state-of-the-art Handbook provides an overview of the role of big data analytics in various areas of business and commerce, including accounting, finance, marketing, human resources, operations management, fashion retailing, information systems, and social media. It provides innovative ways of overcoming the challenges of big data research and proposes new directions for further research using descriptive, diagnostic, predictive, and prescriptive analytics.

Smart Service Innovation

Jürgen Anke

Author : Jürgen Anke
Publisher : Springer Nature
Page : 104 pages
File Size : 51,6 Mb
Release : 2023-10-28
Category : Business & Economics
ISBN : 9783031437700

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Smart Service Innovation by Jürgen Anke Pdf

This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.

Advances in Production Management Systems. Towards Smart and Digital Manufacturing

Bojan Lalic,Vidosav Majstorovic,Ugljesa Marjanovic,Gregor von Cieminski,David Romero

Author : Bojan Lalic,Vidosav Majstorovic,Ugljesa Marjanovic,Gregor von Cieminski,David Romero
Publisher : Springer Nature
Page : 783 pages
File Size : 41,5 Mb
Release : 2020-08-25
Category : Computers
ISBN : 9783030579975

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Advances in Production Management Systems. Towards Smart and Digital Manufacturing by Bojan Lalic,Vidosav Majstorovic,Ugljesa Marjanovic,Gregor von Cieminski,David Romero Pdf

The two-volume set IFIP AICT 591 and 592 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2020, held in Novi Sad, Serbia, in August/September 2020. The 164 papers presented were carefully reviewed and selected from 199 submissions. They discuss globally pressing issues in smart manufacturing, operations management, supply chain management, and Industry 4.0. The papers are organized in the following topical sections: Part I: advanced modelling, simulation and data analytics in production and supply networks; advanced, digital and smart manufacturing; digital and virtual quality management systems; cloud-manufacturing; cyber-physical production systems and digital twins; IIOT interoperability; supply chain planning and optimization; digital and smart supply chain management; intelligent logistics networks management; artificial intelligence and blockchain technologies in logistics and DSN; novel production planning and control approaches; machine learning and artificial intelligence; connected, smart factories of the future; manufacturing systems engineering: agile, flexible, reconfigurable; digital assistance systems: augmented reality and virtual reality; circular products design and engineering; circular, green, sustainable manufacturing; environmental and social lifecycle assessments; socio-cultural aspects in production systems; data-driven manufacturing and services operations management; product-service systems in DSN; and collaborative design and engineering Part II: the Operator 4.0: new physical and cognitive evolutionary paths; digital transformation approaches in production management; digital transformation for more sustainable supply chains; data-driven applications in smart manufacturing and logistics systems; data-driven services: characteristics, trends and applications; the future of lean thinking and practice; digital lean manufacturing and its emerging practices; new reconfigurable, flexible or agile production systems in the era of industry 4.0; operations management in engineer-to-order manufacturing; production management in food supply chains; gastronomic service system design; product and asset life cycle management in the circular economy; and production ramp-up strategies for product

Big Data And Smart Service Systems

Big Data and Smart Service Systems by Xiwei Liu,Rangachari Anand,Gang Xiong,Xiuqin Shang,Xiaoming Liu Pdf

Smart Service Systems, Operations Management, and Analytics by Hui Yang,Robin Qiu,Weiwei Chen Pdf

Cognition and Innovation by Kristian J. Sund,Robert J. Galavan,Stefano Brusoni Pdf

Smart Product-Service Systems by Pai Zheng,Chun-Hsien Chen,Zuoxu Wang Pdf

Smart Service Management by Maria Maleshkova,Niklas Kühl,Philipp Jussen Pdf

Data Science and Big Data Analytics in Smart Environments by Marta Chinnici,Florin Pop,Catalin Negru Pdf

Smart Services Summit by Shaun West,Jürg Meierhofer,Christopher Ganz Pdf

Serviceology for Smart Service System by Yuriko Sawatani,James Spohrer,Stephen Kwan,Takeshi Takenaka Pdf

The SAGE Handbook of Service-Dominant Logic by Stephen L. Vargo,Robert F. Lusch Pdf

A Research Agenda for Service Innovation by Faïz Gallouj,Faridah Djellal Pdf

Handbook of Service Science, Volume II by Paul P. Maglio,Cheryl A. Kieliszewski,James C. Spohrer,Kelly Lyons,Lia Patrício,Yuriko Sawatani Pdf

Enterprise, Business-Process and Information Systems Modeling by Iris Reinhartz-Berger,Jelena Zdravkovic,Jens Gulden,Rainer Schmidt Pdf

Handbook of Big Data Research Methods by Shahriar Akter,Samuel Fosso Wamba Pdf

Smart Service Innovation by Jürgen Anke Pdf

Advances in Production Management Systems. Towards Smart and Digital Manufacturing by Bojan Lalic,Vidosav Majstorovic,Ugljesa Marjanovic,Gregor von Cieminski,David Romero Pdf

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