Serviceology For Smart Service System Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Serviceology For Smart Service System book. This book definitely worth reading, it is an incredibly well-written.
Serviceology for Smart Service System by Yuriko Sawatani,James Spohrer,Stephen Kwan,Takeshi Takenaka Pdf
Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues. This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.
Serviceology for Services by Takeshi Takenaka,Spring Han,Chieko Minami Pdf
This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020. The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
Serviceology for Services by Yoshinori Hara,Dimitris Karagiannis Pdf
This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
Exploring Service Science by Gerhard Satzger,Lia Patrício,Mohamed Zaki,Niklas Kühl,Peter Hottum Pdf
This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.
Advances in Human and Machine Navigation Systems by Rastislav Róka Pdf
Advances in Human and Machine Navigation Systems provides a platform for practicing researchers, academics, PhD students, and other scientists to design, analyze, evaluate, process, and implement diversiform issues of navigation systems, including life-improving advances in human navigation systems and advances improving machine navigation systems. The five chapters of the book demonstrate the capabilities of navigation systems to solve scientific and engineering problems with varying degrees of complexity.
Improving Processes and Outcomes in Digital Learning Environments by Andreas Janson Pdf
Digital learning is enabling new and innovative approaches to learning in different domains. The rapid development of technology makes digital learning ubiquitous and offers more self-directed ways of learning. However, digital learning also comes with disadvantages such as poor learning outcomes that have to be addressed systematically. A promising approach is to put the understanding and scaffolded design of digital learning processes at the center. Andreas Janson presents approaches for scaffolding digital learning processes for the domains of higher education and vocational training. These approaches are based on a holistic understanding of learning processes in digital environments. The empirical evaluations show that learning processes are critical for learning outcomes in digital environments. Finally, the results from field experiments show that the scaffolding of a digital learning process enables for better learning outcomes. The book targets researchers, lecturers, and students in information systems, business administration, and educational technology. The book provides insights for practitioners concerned with the development of education and training.
Advances in Engineering Networks by Rodolfo de Castro,Gerusa Giménez Pdf
This book highlights some of the latest research advances and cutting-edge analyses of real-world case studies on Industrial Engineering and Operations Management from diverse international contexts, while also identifying business applications for the latest findings and innovations in operations management and the decision sciences. It gathers a selection of the best papers presented at the XXII International Conference on Industrial Engineering and Industrial Management, which was promoted by ADINGOR (Asociación para el Desarrollo de la Ingeniería de Organización) and held at the Escola Politècnica Superior of the Universitat de Girona, Spain, on July 12th and 13th, 2018.
Determining key research areas for healthier diets and sustainable food systems in Viet Nam by Jessica E. Raneri,Gina Kennedy,Trang Nguyen,Sigrid Wertheim-Heck,Ha Do,Stef de Haan,Nguyen Phuong Pdf
Vietnamese food systems are undergoing rapid transformation, with important implications for human and environmental health and economic development. Poverty has decreased, and diet quality and undernutrition have improved significantly since the end of the Doi Moi reform period (1986-1993) as a result of Viet Nam opening its economy and increasing its regional and global trade. Yet poor diet quality is still contributing the triple burden of malnutrition, with 25 percent stunting among children under age 5, 26 percent and 29 percent of women and children, respectively, anemic, and 21 percent of adults overweight. Agricultural production systems have shifted from predominantly diverse smallholder systems to larger more commercialized and specialized systems, especially for crops, while the ‘meatification’ of the Vietnamese diet is generating serious trade-offs between improved nutrition and sustainability of the Vietnamese food systems. The food processing industry has developed rapidly, together with food imports, resulting in new and processed food products penetrating the food retail outlets, trending towards an increase in the Westernized consumption patterns that are shifting nutrition-related problems towards overweight and obesity and, with it, an increase of non-communicable disease-related health risks. While regulatory policies exist across the food system, these are not systematically implemented, making food safety a major concern for consumers and policy makers alike. Where data exists, it is not easy to aggregate with data from across food system dimensions, making it difficult for Viet Nam to make an informed analysis of current and potential food system trade-offs. In our research, we reviewed existing literature and data, and applied a food systems framework to develop an initial food systems profile for Viet Nam and to identify a comprehensive set a of research questions to fill current data gaps identified through the review. Insights on these would provide the comprehensive evidence needed to inform policy makers on how to develop new food systems policies for Viet Nam, and further refine and improve existing policies to achieve better quality diets and more sustainable food systems in Viet Nam. Based on these, we then engaged with stakeholders to develop research priorities in the Viet Nam context and identified 25 priority research questions. This paper aims to stimulate such reflections by clearly outlining key areas for research, government policy, and development programs on priority investment to build the evidence base around inclusive food systems interventions that aim to result in healthier diets and more sustainable food systems for Viet Nam
Applied Soft Computing and Communication Networks by Sabu M. Thampi,Elizabeth Sherly,Soura Dasgupta,Jaime Lloret Mauri,Jemal H. Abawajy,Evgeny Khorov,Jimson Mathew Pdf
This book constitutes best selected research papers presented at the International Applied Soft Computing and Communication Networks (ACN 2019) held in Trivandrum, Kerala, India during December 18 – 21, 2019. The papers are organized in topical sections on real time and multimedia communications, security and privacy, network management and software-defined networks, Internet of Things (IoT) and cyber-physical systems, intelligent distributed systems, mobile computing and vehicle communications, surveillance networks and visual intelligence, and emerging topics. The book is a reference for researchers and scientists engaged in various fields of intelligent systems.
Handbook of Research on the Platform Economy and the Evolution of E-Commerce by Ertz, Myriam Pdf
In the past two decades, research on electronic commerce and platforms has thrived. Tremendous academic research has been conducted on this specific concept. Over the last decade, with the rise of applications and mobile technology, that stream of research has extended to the collaborative economy, more colloquially known as the sharing economy. The commonality between e-commerce and collaborative consumption being that they both occur online and rely predominantly on platforms. The Handbook of Research on the Platform Economy and the Evolution of E-Commerce is a comprehensive reference book offering a holistic perspective of the platform economy by connecting the e-commerce and collaborative economy streams into a common framework. As such, this integrated perspective offers a clearer understanding of the key trends in research and in managerial action, as well as an agenda for future studies and practice. This handbook emphasizes how the digital transition will create an increased merging between physical and digital activities, as well as the challenges and opportunities pertaining to this trend. Covering topics including sharing economy, Marketing 4.0, and digital applications, this book is essential for marketers, managers, executives, students, researchers, and academicians.
Microfinance and Its Impact on Entrepreneurial Development, Sustainability, and Inclusive Growth by Das, Ramesh Chandra Pdf
Microfinance is a broad variety of services, such as microcredit, for entrepreneurs and small businesses lacking access to banking and other financial services. As many smaller businesses and entrepreneurs may not be able to secure credit services, many microfinance promoters believe that it encourages entrepreneurial activities and inclusive growth. Microfinance and Its Impact on Entrepreneurial Development, Sustainability, and Inclusive Growth is an essential resource that empirically explores the role of microfinance in entrepreneurship development and the operational sustainability of microfinance institutions. It also highlights the impact of microfinance on entrepreneurship development in different countries and regions. Featuring coverage on a broad range of topics such as risk management, women entrepreneurship, and strategic management, this book provides essential research for entrepreneurs, business managers, policy makers, researchers in the field of finance, and business professionals seeking relevant research on microfinance systems.
Serviceology for Services by Masaaki Mochimaru,Kanji Ueda,Takeshi Takenaka Pdf
Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.
Business Modeling and Software Design by Boris Shishkov Pdf
This book constitutes the proceedings of the 8th International Symposium on Business Modeling and Software Design, BMSD 2018, held in Vienna, Austria, in July 2018. The 14 full papers and 21 short papers selected for inclusion in this book deal with a large number of research topics: (i) Some topics concern Business Processes (BP), such as BP modeling / notations / visualizations, BP management, BP variability, BP contracting, BP interoperability, BP modeling within augmented reality, inter-enterprise collaborations, and so on; (ii) Other topics concern Software Design, such as software ecosystems, specification of context-aware software systems, service-oriented solutions and micro-service architectures, product variability, software development monitoring, and so on; (iii) Still other topics are crosscutting with regard to business modeling and software design, such as data analytics as well as information security and privacy; (iv) Other topics concern hot technology / innovation areas, such as blockchain technology and internet-of-things. Underlying with regard to all those topics is the BMSD’18 theme: Enterprise Engineering and Software Engineering - Processes and Systems for the Future.
Serviceology for Designing the Future by Takashi Maeno,Yuriko Sawatani,Tatsunori Hara Pdf
This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14–16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.
Mobile Ad-hoc and Sensor Networks by Liehuang Zhu,Sheng Zhong Pdf
This book constitutes the refereed proceedings of the 13th International Conference on Mobile Ad-hoc and Sensor Networks, MSN 2017, held in Beijing, China, in December 2017. The 39 revised full papers presented were carefully reviewed and selected from 145 submissions. The papers address issues such as multi-hop wireless networks and wireless mesh networks; sensor and actuator networks; vehicle ad hoc networks; mobile social network; delay tolerant networks and opportunistic networking; cyber-physical systems; internet of things; system modeling and performance analysis; routing and network protocols; data transport and management in mobile networks; resource management and wireless QoS provisioning; security and privacy; cross layer design and optimization; novel applications and architectures.