Building A Winning Culture In Government

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Building a Winning Culture In Government

Author : Patrick R. Leddin,Shawn D. Moon,Patrick Leddin
Publisher : Mango Media Inc.
Page : 161 pages
File Size : 49,7 Mb
Release : 2018-04-15
Category : Business & Economics
ISBN : 9781633537651

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Building a Winning Culture In Government by Patrick R. Leddin,Shawn D. Moon,Patrick Leddin Pdf

The strategic consultant and author of Talent Unleashed presents a revolutionary blueprint for organizational success in government. Today’s government organizations face political fallout, media scrutiny, reduced funding, and the challenges of motivating large, highly regulated organizations. In many offices, these challenges have led to a vicious cycle of employee disengagement. As performance declines, scrutiny increases, and employee paralysis sets in. Breaking this cycle requires a new approach. As an Executive Vice President at Franklin Covey, Patrick Leddin helped organizations all over the world transform their culture and unleash their potential with five highly effective practices. In Building a Winning Culture in Government, he shows how government organizations can implement these same practices to inspire their employees, revitalize engagement, and become more responsive to the public interest. In Building a Winning Culture in Government, you will learn to: Lead with purpose and find your organization's mission, mantra, or manifesto. Make the 7 Habits of Highly Successful People your organization's operating system. Inspire people to go beyond your expectations. Build trust withing the organization and with the public. Create loyalty with all stakeholders.

Building a Winning Culture for the 21st Century

Author : John R. Childress,Larry E Senn
Publisher : Leadership Press (Long Beach, CA)
Page : 240 pages
File Size : 45,5 Mb
Release : 1998-05-01
Category : Business & Economics
ISBN : 0964846624

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Building a Winning Culture for the 21st Century by John R. Childress,Larry E Senn Pdf

The Open Organization

Author : Jim Whitehurst
Publisher : Harvard Business Press
Page : 246 pages
File Size : 46,6 Mb
Release : 2015
Category : BUSINESS & ECONOMICS
ISBN : 9781625275271

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The Open Organization by Jim Whitehurst Pdf

This is a story of reinvention. Jim Whitehurst, celebrated president and CEO of one of the world's most revolutionary software companies, tells first-hand his journey from traditional manager (Delta Air Lines, Boston Consulting Group) and “chief” problem solver to CEO of one of the most open organizational environments he'd ever encountered. This challenging transition, and what Whitehurst learned in the interim, has paved the way for a new way of managing—one this modern leader sees as the only way companies will successfully function in the future. Whitehurst says beyond embracing the technology that has so far disrupted entire industries, companies must now adapt their management and organizational design to better fit the Information Age. His mantra? “Adapt or die.” Indeed, the successful company Whitehurst leads—the open source giant Red Hat—has become the organizational poster child for how to reboot, redesign, and reinvent an organization for a decentralized, digital age. Based on open source principles of transparency, participation, and collaboration, “open management” challenges conventional business ideas about what companies are, how they run, and how they make money. This book provides the blueprint for putting it into practice in your own firm. He covers challenges that have been missing from the conversation to date, among them: how to scale engagement; how to have healthy debates that net progress; and how to attract and keep the “Social Generation” of workers. Through a mix of vibrant stories, candid lessons, and tested processes, Whitehurst shows how Red Hat has blown the traditional operating model to pieces by emerging out of a pure bottom up culture and learning how to execute it at scale. And he explains what other companies are, and need to be doing to bring this open style into all facets of the organization. By showing how to apply open source methods to everything from structure, management, and strategy to a firm's customer and partner relationships, leaders and teams will now have the tools needed to reach a new level of work. And with that new level of work comes unparalleled success. The Open Organization is your new resource for doing business differently. Get ready to make traditional management thinking obsolete.

Win from Within

Author : James Heskett
Publisher : Columbia University Press
Page : 274 pages
File Size : 44,5 Mb
Release : 2022-01-04
Category : Business & Economics
ISBN : 9780231554824

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Win from Within by James Heskett Pdf

There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to improve their organizations’ cultures. They are discouraged by misguided beliefs that an executive’s tenure and an organization’s attention span are too short for meaningful transformation. James Heskett provides a roadmap for achievable and fast-paced culture change. He demonstrates that an effective culture supplies the trust that makes managing change of all kinds easier. It provides a foundation on which changes in strategy can be based, and it’s a competitive edge that can’t easily be hacked or copied. Examining leading companies around the world, Heskett details how organizational culture makes employees more loyal, more productive, and more creative. He discusses how to quantify its effects in order to sell the notion of culture change to the organization and considers how to preserve an organization’s culture in the face of the trend toward remote work hastened by the COVID-19 pandemic. Showing how leadership can bring about significant changes in a surprisingly short time span, Win from Within offers a playbook for developing and deploying culture that enables outsized results. It is a groundbreaking demonstration of organizational culture’s role as a foundation for strategic success—and its measurable impact on the bottom line.

Handbook of Research on Records and Information Management Strategies for Enhanced Knowledge Coordination

Author : Chisita, Collence Takaingenhamo,Enakrire, Rexwhite Tega,Durodolu, Oluwole Olumide,Tsabedze, Vusi Wonderboy,Ngoaketsi, Joseph M.
Publisher : IGI Global
Page : 538 pages
File Size : 53,9 Mb
Release : 2021-01-15
Category : Language Arts & Disciplines
ISBN : 9781799866206

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Handbook of Research on Records and Information Management Strategies for Enhanced Knowledge Coordination by Chisita, Collence Takaingenhamo,Enakrire, Rexwhite Tega,Durodolu, Oluwole Olumide,Tsabedze, Vusi Wonderboy,Ngoaketsi, Joseph M. Pdf

The convergence of technologies and emergence of interdisciplinary and transdisciplinary modus of knowledge production justify the need for research that explores the disinterestedness or interconnectivity of the information science disciplines. The quantum leap in knowledge production, increasing demand for information and knowledge, changing information needs, information governance, and proliferation of digital technologies in the era of ubiquitous digital technologies justify research that employs a holistic approach in x-raying the challenges of managing information in an increasingly knowledge- and technology-driven dispensation. The changing nature of knowledge production for sustainable development, along with trends and theory for enhanced knowledge coordination, deserve focus in current times. The Handbook of Research on Records and Information Management Strategies for Enhanced Knowledge Coordination draws input from experts involved in records management, information science, library science, memory, and digital technology, creating a vanguard compendium of novel trends and praxis. While highlighting a vast array of topics under the scope of library science, information science, knowledge transfer, records management, and more, this book is ideally designed for knowledge and information managers, library and information science schools, policymakers, practitioners, stakeholders, administrators, researchers, academicians, and students interested in records and information management.

Organizational Culture and Leadership

Author : Edgar H. Schein
Publisher : John Wiley & Sons
Page : 466 pages
File Size : 42,9 Mb
Release : 2010-07-16
Category : Business & Economics
ISBN : 9780470640579

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Organizational Culture and Leadership by Edgar H. Schein Pdf

Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change. This updated edition focuses on today's business realities. Edgar Schein draws on a wide range of contemporary research to redefine culture and demonstrate the crucial role leaders play in successfully applying the principles of culture to achieve their organizational goals.

The 5 Choices

Author : Kory Kogon,Adam Merrill,Leena Rinne
Publisher : Simon and Schuster
Page : 288 pages
File Size : 51,9 Mb
Release : 2016-04-05
Category : Business & Economics
ISBN : 9781476711829

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The 5 Choices by Kory Kogon,Adam Merrill,Leena Rinne Pdf

Time management has been redefined for the twenty-first century. Learn how to increase your productivity by mastering five choices that will leave you feeling confident, energized, and productive.

Everyone Deserves a Great Manager

Author : Scott Jeffrey Miller,Todd Davis,Victoria Roos Olsson
Publisher : Simon & Schuster
Page : 208 pages
File Size : 53,9 Mb
Release : 2019-10-08
Category : Business & Economics
ISBN : 9781982112073

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Everyone Deserves a Great Manager by Scott Jeffrey Miller,Todd Davis,Victoria Roos Olsson Pdf

***A WALL STREET JOURNAL BESTSELLER*** From the organizational experts at FranklinCovey, an essential guide to becoming the great manager every team deserves. A practical must-read, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful—and includes new ways of thinking, tips and techniques—this volume has been field-tested with hundreds of thousands of managers all over the world. Organized under four main roles every manager is expected to fill, Everyone Deserves a Great Manager focuses on how to lead yourself, people, teams, and change. Readers can start anywhere and go everywhere with this guide—depending on their current problem or time constraint. They can pick up a helpful tip in ten minutes or glean an entire skillset with deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow. Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. With skill-based chapters that cover managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, the book also includes more than thirty unique tools, such as a prep worksheets and a list of behavioral questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.

The Handbook of Security

Author : Martin Gill
Publisher : Springer Nature
Page : 1042 pages
File Size : 55,7 Mb
Release : 2022-06-22
Category : Social Science
ISBN : 9783030917357

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The Handbook of Security by Martin Gill Pdf

The substantially revised third edition of The Handbook of Security provides the most comprehensive analysis of scholarly security debates and issues to date. It reflects the developments in security technology, the convergence of the cyber and security worlds, and the fact that security management has become even more business focused. It covers newer topics like terrorism, violence, and cybercrime through various offence types such as commercial robbery and bribery. This handbook comprises mostly brand new chapters and a few thoroughly revised chapters, with discussions of the impact of the pandemic. It includes contributions from some of the world's leading scholars from an even broader geographic scale to critique the way security is provided and managed. It speaks to professionals working in security and students studying security-related courses. Chapter 5 is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

The Culture Code

Author : Daniel Coyle
Publisher : Bantam
Page : 305 pages
File Size : 46,6 Mb
Release : 2018-01-30
Category : Business & Economics
ISBN : 9780804176989

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The Culture Code by Daniel Coyle Pdf

NEW YORK TIMES BESTSELLER • The author of The Talent Code unlocks the secrets of highly successful groups and provides tomorrow’s leaders with the tools to build a cohesive, motivated culture. NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG AND LIBRARY JOURNAL Where does great culture come from? How do you build and sustain it in your group, or strengthen a culture that needs fixing? In The Culture Code, Daniel Coyle goes inside some of the world’s most successful organizations—including the U.S. Navy’s SEAL Team Six, IDEO, and the San Antonio Spurs—and reveals what makes them tick. He demystifies the culture-building process by identifying three key skills that generate cohesion and cooperation, and explains how diverse groups learn to function with a single mind. Drawing on examples that range from Internet retailer Zappos to the comedy troupe Upright Citizens Brigade to a daring gang of jewel thieves, Coyle offers specific strategies that trigger learning, spark collaboration, build trust, and drive positive change. Coyle unearths helpful stories of failure that illustrate what not to do, troubleshoots common pitfalls, and shares advice about reforming a toxic culture. Combining leading-edge science, on-the-ground insights from world-class leaders, and practical ideas for action, The Culture Code offers a roadmap for creating an environment where innovation flourishes, problems get solved, and expectations are exceeded. Culture is not something you are—it’s something you do. The Culture Code puts the power in your hands. No matter the size of your group or your goal, this book can teach you the principles of cultural chemistry that transform individuals into teams that can accomplish amazing things together. Praise for The Culture Code “I’ve been waiting years for someone to write this book—I’ve built it up in my mind into something extraordinary. But it is even better than I imagined. Daniel Coyle has produced a truly brilliant, mesmerizing read that demystifies the magic of great groups. It blows all other books on culture right out of the water.”—Adam Grant, New York Times bestselling author of Option B, Originals, and Give and Take “If you want to understand how successful groups work—the signals they transmit, the language they speak, the cues that foster creativity—you won’t find a more essential guide than The Culture Code.”—Charles Duhigg, New York Times bestselling author of The Power of Habit and Smarter Faster Better

Leading Loyalty

Author : Sandy Rogers,Leena Rinne,Shawn Moon
Publisher : AMACOM
Page : 223 pages
File Size : 50,5 Mb
Release : 2019-04-16
Category : Business & Economics
ISBN : 9780814439609

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Leading Loyalty by Sandy Rogers,Leena Rinne,Shawn Moon Pdf

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.

Culture Fix

Author : Colin D. Ellis
Publisher : John Wiley & Sons
Page : 311 pages
File Size : 55,6 Mb
Release : 2019-09-23
Category : Business & Economics
ISBN : 9780730371496

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Culture Fix by Colin D. Ellis Pdf

** Finalist AUSTRALIAN BUSINESS BOOK AWARDS - BEST MANAGEMENT AND HR BOOK 2020 The playbook for building a great culture Culture is the key to success for every organisation, but what do great cultures do and what makes them successful? In Culture Fix, author Colin D Ellis shows you how to change the way you do things and create a winning culture that will keep your organisation relevant today and into the future. No matter your business, industry or country, your culture’s success depends on the emotional intelligence and engagement of people within it. Whether you’re a CEO, a manager, or a team leader, this comprehensive playbook provides everything you need to build self-motivating teams capable of delivering great value and great employee experiences for your organisation. Many organisations lack the knowledge for creating cultures that are uniquely suited for their people. Culture Fix offers real-world solutions to problems of culture change in organisations and teams of all types and sizes. build an aspirational vision for your organisation or team create a set of values that mean something enhance the communication between your people adopt the mindsets and behaviours for a successful culture create the right environment for innovation and creativity. Practical, insightful, honest and funny, Culture Fix: How to create a great place to work will show you how to create a workplace where great people can accomplish great things.

The 4 Disciplines of Execution

Author : Chris McChesney,Sean Covey,Jim Huling
Publisher : Simon and Schuster
Page : 352 pages
File Size : 55,5 Mb
Release : 2016-04-12
Category : Business & Economics
ISBN : 9781451627060

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The 4 Disciplines of Execution by Chris McChesney,Sean Covey,Jim Huling Pdf

BUSINESS STRATEGY. "The 4 Disciplines of Execution "offers the what but also how effective execution is achieved. They share numerous examples of companies that have done just that, not once, but over and over again. This is a book that every leader should read! (Clayton Christensen, Professor, Harvard Business School, and author of "The Innovator s Dilemma)." Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities? By the time it finally disappeared, it s likely no one even noticed. What happened? The whirlwind of urgent activity required to keep things running day-to-day devoured all the time and energy you needed to invest in executing your strategy for tomorrow. "The 4 Disciplines of Execution" can change all that forever.

The SPEED of Trust

Author : Stephen R. Covey,Rebecca R. Merrill
Publisher : Simon and Schuster
Page : 400 pages
File Size : 44,6 Mb
Release : 2008-02-05
Category : Business & Economics
ISBN : 9781416549000

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The SPEED of Trust by Stephen R. Covey,Rebecca R. Merrill Pdf

Explains how trust is a key catalyst for personal and organizational success in the twenty-first century, in a guide for businesspeople that demonstrates how to inspire trust while overcoming bureaucratic obstacles.

Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development

Author : Proscovia Svärd
Publisher : Chandos Publishing
Page : 112 pages
File Size : 55,7 Mb
Release : 2017-04-13
Category : Language Arts & Disciplines
ISBN : 9780081009000

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Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development by Proscovia Svärd Pdf

This book identifies key factors necessary for a well-functioning information infrastructure and explores how information culture impacts the management of public information, stressing the need for a proactive and holistic information management approach amidst e-Government development. In an effort to deal with an organization's scattered information resources, Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development investigates the key differences between Enterprise Content Management (ECM) and Records Management (RM), the impact of e-Government development on information management and the role of information in enhancing accountability and transparency of government institutions. The book hence identifies factors that contribute to a well-functioning information infrastructure and further explores how information culture impacts the management of public information. It highlights the Records Continuum Model (RCM) thinking as a more progressive way of managing digital information in an era of pluralization of government information. It also emphasizes the need for information/records management skills amidst e-Government development. Ideas about records, information, and content management have fundamentally changed and developed because of increasing digitalization. Though not fully harmonized, these new ideas commonly stress and underpin the need for a proactive and holistic information management approach. The proactive approach entails planning for the management of the entire information continuum before the information is created. For private enterprises and government institutions endeavoring to meet new information demands from customers, citizens and the society at large, such an approach is a prerequisite for accomplishing their missions. It could be argued that information is and has always been essential to all human activities and we are witnessing a transformation of the information landscape. Presents research with broad application based on archives and information science, but relevant for information systems, records management, information culture, and e-government Examines the differences between Enterprise Content Management and Records Management Bridges a gap between the proponents of Enterprise Content Management and information professionals, such as records managers and archivists