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Business Knowledge for IT in Retail Banking by Essvale Corporation Limited Pdf
This handbook for the discerning IT professional provides easy-to-follow guidelines on the business knowledge needed to forge a career in the fiercely competitive world of retail banking.
Business Knowledge for IT in Global Retail Banking by Corporation Essvale Pdf
Deals with the convergence of business and IT in the retail banking industry. This work aims to introduce the concepts of retail banking from a global perspective. This book covers topics including: an overview of the major retail banking products; payments and lending practices in different continents; and, IT projects in retail banking.
Business Knowledge for IT in Retail Banking by Essvale Corporation Ltd. Pdf
"Knowledge is Power" This is another publication in the Bizle professional series and also the first of its kind. It is a handbook for the discerning IT professional that provides easy-to-follow guidelines on the business knowledge needed to forge a career in the fiercely competitive world of retail banking. The 12 chapters in this book contain information about the different distribution channels, the types of products, recent trends in retail banking and common systems used in the day-to-day activities of retail banking. Also included are overviews of the account opening process and payments in retail banking. After reading this book, the professional will be armed with: knowledge of the market segments in the retail banking sector; understanding of the alignment of IT with the business of retail banking; appreciation of the concepts involved in lending in the retail banking sector; awareness of the skills required for a fulfilling career in retail banking; knowledge of the recent trends in the retail banking sector; confidence to communicate freely with the business community. Business Knowledge for IT in Retail Banking is an ideal handbook for the IT professional working in retail banking and for those that aspire to work in the industry. It is also useful for both postgraduate and undergraduate students in Information Technology.
Career Guidebook for IT in Retail Banking by Essvale Corporation Limited Pdf
"Career Guidebook for IT in Retail Banking" is a complete handbook that provides a guideline to careers in Retail Banking IT. The idea behind the publication is to introduce IT professionals to the career paths in this sector of the financial services industry. The chapters in the book cover the following topics: overview of the business of Retail Banking; business divisions of Retail Banking that utilise IT professionals; types of IT careers in Retail Banking; IT contract vs. permanent positions; skill needed for a career in Retail Banking IT; issues with types of technology used in the industry; the future of IT careers in Retail Banking; and much more."Career Guidebook for IT in Retail Banking" is an invaluable reference handbook for IT professionals. It is also useful for both undergraduate and graduate students in Information Technology - related degree programmes. This is another publication in the "Bizle Professional Series"
Banking and financial services organizations are one of the largest consumers of information technology, deploying large IT workforce worldwide. Banks have a complex landscape of technology and applications catering to their diverse information needs. It is important for the people working in banks and associated with technology field to have an optimum understanding of the overall IT landscape. This will help them appreciate the scope of their work in the overall context, as well as understand the criticality of various system interfaces. This book provides an overview of the complex banking technology landscape in a simple and easy-to-understand format. KEY FEATURES — Technology landscape is explained in a simple and generic way so that readers may relate it to their diverse information needs — Several technology concepts like Service Oriented Architecture (SOA), Master Data Management (MDM), Customer Relationship Management (CRM), Business Process Management (BPM), Web Content Management Systems (WCM), Document Management Systems (DMS) etc. have been explained with simple examples in the context of banking systems — Information presented is more for education and knowledge purposes instead of recommending any target architecture or product SURESH SAMUDRALA has been working in the IT industry for the last 20 years after completing his Post Graduation in Computer Science from IIT Madras. He has worked for various banking and financial institutions across the globe. His professional areas of interest include delivery management, enterprise architecture and innovation.
The world of retail banking is changing. While previously a purely money-making entity, the industry has brought social responsibility onto its agenda, and the ground rules for success have altered. Traditional convictions, rules and values that have influenced all banking business in the past are brought into question by this shift, and banks are adopting bold strategies in order to win out over competitors. Taking both multidisciplinary and holistic approaches, Retail Banking is a comprehensive analysis of how traditional retail banks can meet the challenges of the emerging competitive landscape. It outlines the importance of considering the traditional fundamentals of banking and fitting them into the modern times, where technology is pervasive and developments in the macro and micro scenarios have changed the landscape of the industry. It highlights that modern retail banking is a conscious step away from the past, and suggests that for banks to succeed in this field, they must step away from ad-hoc initiatives and instead encourage loyalty and a life-long confidence in each of their customers. This book will be of interest to those with in interest in retail banking, bank management, business models and strategies and financial services.
The Art of Better Retail Banking by Hugh Croxford,Frank Abramson,Alex Jablonowski Pdf
"This new book on retail banking is both readable and innovative. Its analysis is unusually accessible in its style, and the book's conclusions and predictions will be rightly thought provoking. The customer is gaining real power and this new book's insights on the importance of leadership, the need to unleash creativity and to make a bank's IT and people resource work together more effectively for customer satisfaction are important pointers to the shape of future competitive differentiation." --Sir Mervyn Pedelty, Recently retired Chief Executive, The Co-operative Bank plc, smile, CIS and Co-operative Financial Services "A stimulating read. A readable and lively book that is always informative, sometimes controversial and invariably challenging. The authors don't expect readers to agree with it all, but the readers will undoubtedly gain some fresh insights and perspectives on the multiple issues facing management in a rapidly changing industry." --Chris Lendrum CBE, Recently retired Vice Chairman, Barclays Bank "This book is clear enough for the layman and thorough enough for any banker to obtain an excellent sense of the options for successful strategies for their retail businesses. The challenges of technology introduction, cost of production and scope of service are driving banks into responses increasingly similar to other industry sectors. These forces have been apparent for some years but are so evident now they can no longer be ignored. This book provides an excellent guide to mapping that future." --Joseph DeFeo, CEO, CLS Bank. "This is a useful guide to retail banking that provides a thought-provoking view on the state of The Art (of Better Retail Banking). Clearly retail banking can get better, and must! To steal an analogy from the conclusion, there is a sea change going on - consumers are looking more and more for greater simplicity and value, and so many banks are still making such heavy weather of it. This book does a good job of charting the current developments." -- Lindsay Sinclair, CEO, ING Direct UK. "A whistle-stop tour of all aspects of retail banking. This is a very readable and insightful real world mix of theory, strategy, tactics and practice. They have even managed to make banking sound exciting. But mostly they have been able to cut through the complexity to remind us all that success in retail banking is not just about finance and efficiency - it is about customers and staff, who are all too often forgotten about." --Craig Shannon, Executive Director - Marketing, Co-operative Financial Services. "The authors live up to their promise of providing managers and students with a clear exposition of the retail banking sector and how banks can confront the challenging future they face. This book is a practical manual with lots of useful advice. I was looking for new insights in this book - and I found them!" --Professor Adrian Payne, Professor of Services Marketing, Director, Centre for Services Management, Cranfield School of Management. "A key determinant of any organisation's success will be an enhanced understanding of 'value' as defined by customers, employees, shareholders and other stakeholders. Value can mean different things to these different groups, and this book has set itself the objective of identifying the approaches that will improve the value proposition for all of these interested parties. It achieves this objective." --Professor Steve Worthington, Faculty of Business and Economics, Monash University. "An enjoyable and useful read. It provides a good perspective on the role of IT and how IT suppliers and professionals need to contribute to future developments in retail banking strategy and implementation. It helps provide guidance for the significant challenges ahead for both suppl
Retail Banking in Greece - New perspectives through customer orientation in a slowly saturated market by Niko Mikopoulos Pdf
Bachelor Thesis from the year 2008 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: 2, University of Applied Sciences Zurich, language: English, abstract: The Greek retail-banking sector has generated over the last couple of years excellent revenues with their branches network and expansion strategy to the neighbouring Balkan markets. The private sector and households mainly demanded banking products as deposits, consumer credits, mortgages- and building loans, credit cards and services as customer advisory, phone banking and Internet banking. Especially a strong competition between the traditional Greek retail banks (e.g. National Bank of Greece, Alpha Bank, Piraeus Bank etc.) the new retail bank entrants (e.g. Proton Bank, Millennium, Marfin Popular Bank etc.) and the indications for a slowly saturated market will force the Greek retail banks to focus more and more on new perspectives through customer orientation. The target of the thesis is to give on a transparent and structured way valuable knowledge what new perspectives through customer orientation are and what relation exist between customer-orientation process and a CRM framework in the Greek Retail Banking sector and how this can be used in a practical and methodical way.
Business Knowledge for IT in Investment Banking by Essvale Corporation Limited Pdf
Gives the IT professional an insight into the business world of investment banking. This book contains 12 chapters that cover: a description of business divisions for and boutique investment banks; trends in investment banking; overview of the asset classes; the trading life cycle and how it maps to the software development life cycle; and more.
This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.
Preface: During the last two decades, banking in India has undergone a paradigm shift. From 'paper-based branch banking' it has morphed into 'Anywhere Anytime Banking'. Information Technology has played the key role. To manage these fast-paced disruptions, Regulations, Business Practices and Processes have been redefined, realigned and put in place afresh altogether. Large investments have been made in technology infrastructure for leveraging these opportunities created by the advent of IT in the Banking Sector. Comprehension of these developments has, however, not kept pace at the required level amongst various stakeholders. For example, bankers need better understanding of IT related issues. On the other hand, IT professionals require better domain knowledge about banking practices and processes. Similarly, students of banking need more inputs on practical aspects of banking than the theory. These gaps have increased operational risks for the banks as well as for the customers This book is an attempt to address this issue. The Book describes commonly followed Practices & Business Processes of banking in India. It does not cover subjects such as credit appraisal, processing of credit proposals, assessment of working capital requirements, management of different types of risks, agriculture credit, micro-banking, etc. The Book consists of three Volumes: Volume I Regulations, Operations, Digital Banking and IT infrastructure.Volume II Customer Acquisition, Deposits, Retail Loans, Credit Card, Third Party Product Services and Customer Service.Volume III Corporate Credit, Trade Finance, CMS, Foreign Exchange and Treasury. The book will be useful to all stakeholders - IT Professionals, Bankers, Students as well as Customers. Since it is focused on processes for doing business, IT Professionals will get required insight into the banking domain. Banking students will get to know about the practical aspects of banking. This will help them in becoming "Job-ready". Bankers, in pursuit of horizontal extension of their knowledge, will find it of immense benefit as it provides concise overview of various verticals of banking.The narration is precise and straightforward, with suitable illustrations wherever necessary. While I have attempted to include up to date information, in the dynamic and fast-paced environment, it is quite possible that some changes may occur by the time the book reaches you. Future trends point out to more disruptions happening sooner than later. RBI has already introduced "Regulatory Sandbox" to hasten the process of innovation. It is therefore imperative that we all keep in close touch with the developments on an ongoing basis to keep ourselves updated periodically.About the Author: Sunil has over 36 years' experience in banking in the areas of Corporate Banking, Retail Banking, Core Banking System, Branch Management, Banking Operations & Processes, Operations Risk & Fraud Control, Rehabilitation & Recovery and Branch Expansion. Sunil was VP in IDBI Bank for 10 years. He was Head of over 500 branches' operations. Prior to that, he was VP in ICICI Bank and Chief Manager in Bank of India. In IDBI Bank, he co-headed the CBS Project. He was also a Director and CEO of Investment Co. Sunil is now a freelance Consultant engaged in training, education and implementation of technology projects relating to banking and finance. He was Sr. Advisor with Deloitte Consulting for India Post Payments Bank Project. He also worked with GIZ for Kisan Credit Card Project of NABARD. He has been a Visiting Faculty/Guest Speaker at several prominent Management Institutes. He has authored several books and manuals.
