Consumers And Mobile Financial Services 2016

Author : Board of Governors of the Federal Reserv
Publisher : Createspace Independent Publishing Platform
Page : 82 pages
File Size : 44,7 Mb
Release : 2016-07-18
Category : Electronic
ISBN : 1535337680

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Consumers and Mobile Financial Services 2016 by Board of Governors of the Federal Reserv Pdf

Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of change in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers' use of mobile financial services in 2011. The series examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the evolution of mobile financial services affects consumers' interaction with financial institutions. This report presents findings from the latest survey, fielded in November 2015, which focused on consumers' use of mobile technology to access financial services and make financial decisions. Where applicable, the findings from the current survey are also compared with the findings from previous surveys. Topics include consumer access to bank services using mobile phones ("mobile banking"), consumer payment for goods and services using mobile phones ("mobile payments"), mobile security, and consumer financial management and shopping decisions facilitated by the use of mobile phones. Details about the survey, its methodology, and limitations can be found in the body of the report and in a methodological appendix.

Author : Board of Governors of the Federal Reserv
Publisher : Createspace Independent Publishing Platform
Page : 70 pages
File Size : 46,8 Mb
Release : 2015-12-22
Category : Electronic
ISBN : 1522868194

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Consumer and Mobile Financial Services 2015 by Board of Governors of the Federal Reserv Pdf

Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers' use of mobile financial services in 2011. The survey examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers' interaction with financial institutions. This report presents findings from the 2014 survey, fielded in December, which focused on consumers' use of mobile technology to access financial services and make financial decisions. Where applicable, the findings from the current survey are also compared with the findings from the 2011, 2012, and 2013 surveys. Topics include consumer access to bank services using mobile phones ("mobile banking"), consumer payment for goods and services using mobile phones ("mobile payments"), and consumer shopping decisions facilitated by use of mobile phones. Details about the survey, its methodology, and limitations can be found in the body of the report and in a methodological appendix.

Author : Silas Paulsen
Publisher : Nova Science Publishers
Page : 0 pages
File Size : 46,8 Mb
Release : 2013
Category : Banks and banking
ISBN : 1626187037

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Mobile Financial Services by Silas Paulsen Pdf

Mobile phones have clearly become ubiquitous and a standard aspect of daily life for many American consumers in the last decade. Ongoing innovations in mobile finance show some potential to change the way consumers conduct financial transactions by offering consumers new services. Yet, many people remain sceptical of the benefit of mobile financial services and the level of security provided along with such services. This book examines the use of mobile technology to access financial services and make financial decisions, with a focus on how consumers are interacting with financial institutions; current use of mobile banking and payments; and other mobile financial services and new technologies.

Author : Board of Board of Governors of the Federal Reserve System,Board of Governors of the Federal Reserv
Publisher : CreateSpace
Page : 70 pages
File Size : 47,7 Mb
Release : 2015-04-28
Category : Electronic
ISBN : 1511917539

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Consumer and Mobile Financial Services 2015 by Board of Board of Governors of the Federal Reserve System,Board of Governors of the Federal Reserv Pdf

Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers' use of mobile financial services in 2011. The survey examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers' interaction with financial institutions. This report presents findings from the 2014 survey, fielded in December, which focused on consumers' use of mobile technology to access financial services and make financial decisions. Where applicable, the findings from the current survey are also compared with the findings from the 2011, 2012, and 2013 surveys. Topics include consumer access to bank services using mobile phones ("mobile banking"), consumer payment for goods and services using mobile phones ("mobile payments"), and consumer shopping deci-sions facilitated by use of mobile phones. Details about the survey, its methodology, and limitations can be found in the body of the report and in a meth-odological appendix.

Author : Aijaz A. Shaikh,Heikki Karjaluoto
Publisher : Routledge
Page : 286 pages
File Size : 55,9 Mb
Release : 2018-12-21
Category : Business & Economics
ISBN : 9781351174442

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Marketing and Mobile Financial Services by Aijaz A. Shaikh,Heikki Karjaluoto Pdf

Mobile financial services (MFS) are of major interest and importance to both researchers and practitioners. The role played by nonbanking actors including telecoms and FinTech firms as well as other participants, such as PayPal and Amazon, in developing and deploying innovative financial and payment services is undeniable. Peer2peer (P2P) payments from nonbank services are becoming increasingly commonplace and will shortly be codified by EC (EU?) regulations requiring banks to provide access to consumer data for third-party app developers and service providers. Three major mobile financial systems—mobile banking, mobile payments, and branchless banking—currently dominate the electronic retail banking sector. Although interconnected and interrelated, their business models, regulatory frameworks, and target markets are distinct. This book provides a unified perspective on MFS and discusses its evolution, growth, and future, as well as identifying the frameworks, stakeholders, and technologies used in financial information systems in general and MFS in particular. Academics and researchers in digital and financial marketing will find this book an invaluable resource, as will bank executives, regulators, policy makers, FinTech professionals, and anyone interested in how mobile technology, social media and financial services will increasingly intersect.

Author : Sankar Krishnan
Publisher : John Wiley & Sons
Page : 192 pages
File Size : 44,9 Mb
Release : 2014-05-19
Category : Business & Economics
ISBN : 9781118914243

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The Power of Mobile Banking by Sankar Krishnan Pdf

Today's tech-savvy consumers are demanding a more personal customer experience from their banks, and banks are discovering that mobile services deliver individualized, tailored experiences better than any other technology. The Power of Mobile Banking: How to Profit from the Revolution in Retail Financial Services gives banking and financial professionals a well-researched guide for becoming transformational leaders. These leaders can convert their traditional retail "branch" banks into streamlined systems that deliver personalized services to their customers' laptops, tablets, and smartphones. Written by Sankar Krishnan—a career banker and noted financial services industry thought leader—The Power of Mobile Banking includes strategies for adapting mobile banking practices that suit the needs of both developed and emerging markets. Krishnan also shows how bankers can make their products and services relevant to a new generation of digital natives. Krishnan explores the expanding mobile payment systems that offer a wealth of financial opportunities for banking institutions and includes information on the growth of e-commerce, which holds the potential for new and profitable ways for banks to engage with consumers. The Power of Mobile Banking outlines the practical aspects of adapting to a mobile banking strategy and shows how to put the right players in place to ensure the technology works seamlessly. Once in place, a great mobile system delivers excellent service and benefits to users, as well as real value and unique features that cement customer loyalty. The book also offers advice for bankers who want to increase their bottom line by delving into the world-wide prepaid card market. Krishnan includes a discussion on the risks and hazards of mobile banking and reveals the critical investments that banks must be willing to make in order to avoid losing customers to telecoms, retailers, and technology providers. The time for retail banking to prepare for the new paradigm is now and The Power of Mobile Banking is the guide for professionals who want to adapt, evolve, and succeed in this new mobile-driven world.

Author : Dominika Maison
Publisher : Springer
Page : 236 pages
File Size : 43,6 Mb
Release : 2019-02-28
Category : Business & Economics
ISBN : 9783030105709

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The Psychology of Financial Consumer Behavior by Dominika Maison Pdf

This book stresses the psychological perspective in explaining financial behavior. Traditionally, financial behaviors such as saving, spending, and investing have been explained using demographic and economic factors such as income and product pricing. The consequence of this way of thinking is that financial institutions view their clients mostly from the perspective of their income. By taking a psychological approach, this book stresses the perspective of consumers confronted with a quickly changing financial world: the changing of financial offers and products (savings, investments, loans), the changing of payment methods (from cash to cheques, cards and mobile payments), the accessibility and temptation of goods, and the changing of insurance and pension systems. The Psychology of Financial Consumer Behavior provides insight into the thought processes of consumers in a variety of financial topics. Coverage includes perceptions of wealth, the pleasure or pain of spending, cashless transactions, saving and investing, loans, planning for the future, taxes, and financial education. The book holds appeal for researchers, professionals, and students in economics, psychology, economic psychology, marketing and consumer science, or anyone interested in financial behaviors.

Author : Nwanneka V. Ezechukwu
Publisher : Taylor & Francis
Page : 202 pages
File Size : 50,6 Mb
Release : 2023-03-17
Category : Law
ISBN : 9781000851465

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Mobile Payments, Consumer Policy, and the Law by Nwanneka V. Ezechukwu Pdf

Mobile technology offers an innovative and cost-effective channel for delivering a range of financial services, including mobile payments. In some jurisdictions, mobile payments simply provide a convenient option for facilitating payment transactions. In other jurisdictions, mobile payments are viewed as potentially transformative because they present an opportunity to expand access to financial services. However, as with other innovations, mobile payments raise consumer protection concerns and require robust regulatory mechanisms to address such concerns. Against this backdrop, the book adopts a typology of consumer policy tools which can be used to address the identified consumer concerns. This typology guides the enquiry into the existing consumer protection frameworks applying to mobile payments in selected jurisdictions (Canada, Kenya, and the United Kingdom). The main objective of this endeavour is to identify best practices that national authorities seeking to leverage mobile payments and similar innovations can emulate. This book will be of interest to policymakers, regulators, industry stakeholders, students, and scholars interested in the regulation of innovative financial services, particularly from a consumer protection perspective.

Author : United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Communications and Technology
Publisher : Unknown
Page : 140 pages
File Size : 49,7 Mb
Release : 2017
Category : Consumer protection
ISBN : IND:30000159354111

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Modernizing the Telephone Consumer Protection Act by United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Communications and Technology Pdf

Author : Oscar Cortez
Publisher : Nova Science Publishers
Page : 0 pages
File Size : 49,9 Mb
Release : 2016
Category : Financial services industry
ISBN : 163484551X

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Mobile Financial Services for Economically Vulnerable and Underserved Consumers by Oscar Cortez Pdf

The consumer financial services market has seen the increasing use and proliferation of mobile technology to access financial services and manage personal finances. The Consumer Financial Protection Bureau's Office of Financial Empowerment issued a Request for Information (RFI) to find out more about mobile financial services and how low-income and economically vulnerable consumers are using them. This book provides a description of mobile financial services, a discussion of the opportunities and risks, and key takeaways from the comments. Furthermore, this book considers the ability of mobile financial services to increase financial inclusion among the underserved by providing them access to the banking system, retaining them in safe and sustainable account relationships, and fostering financial empowerment to improve financial stability and fulfill financial goals.

Author : Elena G. Popkova,Marina Alpidovskaya
Publisher : Walter de Gruyter GmbH & Co KG
Page : 320 pages
File Size : 46,7 Mb
Release : 2020-08-24
Category : Law
ISBN : 9783110692112

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Human and Technological Progress Towards the Socio-Economic Paradigm of the Future by Elena G. Popkova,Marina Alpidovskaya Pdf

This book determines the specific features of socio-economic transformations of various spheres of the national economy with a focus on the financial system. It considers the development of industrial holdings in the electric energy sphere and also studies the influence of technology on fish farming in modern Russia. The global factors of using digital technologies at the municipal level during creation of "green" and "smart" cities are analyzed. The perspectives of development of tourism in the digital economy from the positions of supply and demand and are determined. The specifics of development of agricultural production in the age of digital transformations by the example of modern Russia are outlined, and "smart" agricultural platform, which allows for multiple increase of the agro-industrial complex’s efficiency, is developed. New possibilities and need in reformation of the international monetary system in the conditions of the Fourth industrial revolution are determined. The problems and perspectives of development of Eurasian stock markets in the modern economic conditions under the influence of wide distribution of digital technologies are systematized. Specific features of the evolution of the forms of money – from gold to crypto currencies are – are distinguished. Specific features of benchmarking of depreciation of currencies (inflation) under the influence of globalization and regionalization of the international monetary system are determined. The authors present a concept of the banking system of the future in the conditions of macro-economic instability, which stimulates financial crisis management of the national economy, and determine the role of banks in aggregation and redistribution of monetary resources in economy in the context of digital transformations. Also, attention is paid to social consequences of digital modernization of the financial system – transformation of human’s social life in the age of innovative banking is shown. Effectiveness of online banking, as a new form of payments that is popular in the digital economy, is analyzed. The authors formulate competencies that employees of banks of the future, which will function in the digital economy, should have and study the perspectives of digitization of the practice of tax administration based on technological processing and analytics of Big Data by the example of experience of modern Russia, as well as related transformation processes in the existing practice of the tax system organization. A concept of organization and management of the national tax system in the conditions of robotization of production and consumption is developed, and the role of blockchain technologies in improvement of the modern Russian tax system is determined. The investment platform for the modern digital economy is offered. As a result, the scientific paradigm of formation of the digital financial system in the conditions of Industry 4.0 is formed.

Author : Wright, Michelle F.
Publisher : IGI Global
Page : 347 pages
File Size : 43,7 Mb
Release : 2019-11-29
Category : Social Science
ISBN : 9781799810650

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Recent Advances in Digital Media Impacts on Identity, Sexuality, and Relationships by Wright, Michelle F. Pdf

Between adolescence and adulthood, individuals begin to explore themselves mentally and emotionally in an attempt to figure out who they are and where they fit in society. Social technologies in the modern age have ushered in an era where these evolving adolescents must circumvent the negative pressures of online influences while also still trying to learn how to be utterly independent. Recent Advances in Digital Media Impacts on Identity, Sexuality, and Relationships is a collection of critical reference materials that provides imperative research on identity exploration in emerging adults and examines how digital media is used to help explore and develop one’s identity. While highlighting topics such as mobile addiction, online intimacy, and cyber aggression, this publication explores a crucial developmental period in the human lifespan and how digital media hinders (or helps) maturing adults navigate life. This book is ideally designed for therapists, psychologists, sociologists, psychiatrists, researchers, educators, academicians, and professionals.

Author : Patrick Molineux
Publisher : Lulu.com
Page : 63 pages
File Size : 44,6 Mb
Release : 2012-08-07
Category : Business & Economics
ISBN : 9780578108995

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Connected Consumer and the Future of Financial Services by Patrick Molineux Pdf

Whether you pay the bills or issue them, financial services are changing. From banking to insurance to investments, financial services are being transformed by consumers who are connecting to the Internet in unprecedented numbers globally, driving 4 trends: Mobile-Mobile phones, tablets and cards are revolutionizing payments and financial processes such as insurance claims. Mobile money, notably in Africa, is a driving force. Micro-Microinsurance, microsavings and microcredit are transforming underserved markets using technology. Media-Social media and peer-to-peer (P2P) are the big disrupters, enabling P2P payments and P2P lending. Mining-Enterprises and consumers can mine the vast troves of structured and unstructured data for financial insights. Data can completely redefine risk. Financial services firms must explore the connected consumer for their business. Consumers must understand how financial services are changing and their role in that change.

Author : Noura Metawa,Mohamed Elhoseny,Aboul Ella Hassanien,M. Kabir Hassan
Publisher : Routledge
Page : 14 pages
File Size : 54,9 Mb
Release : 2019-05-10
Category : Business & Economics
ISBN : 9780429659300

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Expert Systems in Finance by Noura Metawa,Mohamed Elhoseny,Aboul Ella Hassanien,M. Kabir Hassan Pdf

Throughout the industry, financial institutions seek to eliminate cumbersome authentication methods, such as PINs, passwords, and security questions, as these antiquated tactics prove increasingly weak. Thus, many organizations now aim to implement emerging technologies in an effort to validate identities with greater certainty. The near instantaneous nature of online banking, purchases, transactions, and payments puts tremendous pressure on banks to secure their operations and procedures. In order to reduce the risk of human error in financial domains, expert systems are seen to offer a great advantage in big data environments. Besides their efficiency in quantitative analysis such as profitability, banking management, and strategic financial planning, expert systems have successfully treated qualitative issues including financial analysis, investment advisories, and knowledge-based decision support systems. Due to the increase in financial applications’ size, complexity, and number of components, it is no longer practical to anticipate and model all possible interactions and data processing in these applications using the traditional data processing model. The emergence of new research areas is clear evidence of the rise of new demands and requirements of modern real-life applications to be more intelligent. This book provides an exhaustive review of the roles of expert systems within the financial sector, with particular reference to big data environments. In addition, it offers a collection of high-quality research that addresses broad challenges in both theoretical and application aspects of intelligent and expert systems in finance. The book serves to aid the continued efforts of the application of intelligent systems that respond to the problem of big data processing in a smart banking and financial environment.

Author : Lynn A. Schaefer,Thomas J. Farrer
Publisher : Taylor & Francis
Page : 225 pages
File Size : 48,7 Mb
Release : 2022-06-30
Category : Law
ISBN : 9781000602999

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A Casebook of Mental Capacity in US Legislation by Lynn A. Schaefer,Thomas J. Farrer Pdf

A Casebook of Mental Capacity in US Legislation: Assessment and Legal Commentary employs an applied and accessible approach to the assessment of mental capacity. Through the use of rich vignettes and case examples, the text provides legal commentary to illustrate state laws and ethical principles from varied decision-making capacities in distinct settings to fortify its assessment. The text begins by providing a background about decision-making capacity as a construct. It also provides practical guidance on capacity assessment germane to a broad range of clinical settings, including geropsychology, health psychology, and neuropsychology. It moves on to reviewing decision-making rights that make up capacity, and provides ethical guidelines while drawing the practitioner’s attention to the common pitfalls. The case presentations and legal commentary underline key areas such as the capacity to consent to medical treatment, make welfare decisions, enter into a sexual relationship, make financial decisions, create or revoke a will, litigate and contract, and stand trial. It also includes a chapter focusing on integrating culture and diversity in capacity evaluations with the aim of increasing the practitioner’s competence. This casebook will be useful for clinical psychologists in practice, researchers and students seeking to understand how to perform capacity assessments, as well as other related healthcare professionals. It is further aimed at legal professionals to utilize as a reference that details how individual types of capacity are defined and assessed.