Consumer And Mobile Financial Services 2015

Author : Board of Governors of the Federal Reserv
Publisher : Createspace Independent Publishing Platform
Page : 70 pages
File Size : 54,5 Mb
Release : 2015-12-22
Category : Electronic
ISBN : 1522868194

Get Book

Consumer and Mobile Financial Services 2015 by Board of Governors of the Federal Reserv Pdf

Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers' use of mobile financial services in 2011. The survey examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers' interaction with financial institutions. This report presents findings from the 2014 survey, fielded in December, which focused on consumers' use of mobile technology to access financial services and make financial decisions. Where applicable, the findings from the current survey are also compared with the findings from the 2011, 2012, and 2013 surveys. Topics include consumer access to bank services using mobile phones ("mobile banking"), consumer payment for goods and services using mobile phones ("mobile payments"), and consumer shopping decisions facilitated by use of mobile phones. Details about the survey, its methodology, and limitations can be found in the body of the report and in a methodological appendix.

Author : Board of Board of Governors of the Federal Reserve System,Board of Governors of the Federal Reserv
Publisher : CreateSpace
Page : 70 pages
File Size : 49,6 Mb
Release : 2015-04-28
Category : Electronic
ISBN : 1511917539

Get Book

Consumer and Mobile Financial Services 2015 by Board of Board of Governors of the Federal Reserve System,Board of Governors of the Federal Reserv Pdf

Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers' use of mobile financial services in 2011. The survey examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers' interaction with financial institutions. This report presents findings from the 2014 survey, fielded in December, which focused on consumers' use of mobile technology to access financial services and make financial decisions. Where applicable, the findings from the current survey are also compared with the findings from the 2011, 2012, and 2013 surveys. Topics include consumer access to bank services using mobile phones ("mobile banking"), consumer payment for goods and services using mobile phones ("mobile payments"), and consumer shopping deci-sions facilitated by use of mobile phones. Details about the survey, its methodology, and limitations can be found in the body of the report and in a meth-odological appendix.

Author : Board of Governors of the Federal Reserv
Publisher : Createspace Independent Publishing Platform
Page : 82 pages
File Size : 52,6 Mb
Release : 2016-07-18
Category : Electronic
ISBN : 1535337680

Get Book

Consumers and Mobile Financial Services 2016 by Board of Governors of the Federal Reserv Pdf

Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of change in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers' use of mobile financial services in 2011. The series examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the evolution of mobile financial services affects consumers' interaction with financial institutions. This report presents findings from the latest survey, fielded in November 2015, which focused on consumers' use of mobile technology to access financial services and make financial decisions. Where applicable, the findings from the current survey are also compared with the findings from previous surveys. Topics include consumer access to bank services using mobile phones ("mobile banking"), consumer payment for goods and services using mobile phones ("mobile payments"), mobile security, and consumer financial management and shopping decisions facilitated by the use of mobile phones. Details about the survey, its methodology, and limitations can be found in the body of the report and in a methodological appendix.

Author : Aijaz A. Shaikh,Heikki Karjaluoto
Publisher : Routledge
Page : 286 pages
File Size : 47,6 Mb
Release : 2018-12-21
Category : Business & Economics
ISBN : 9781351174442

Get Book

Marketing and Mobile Financial Services by Aijaz A. Shaikh,Heikki Karjaluoto Pdf

Mobile financial services (MFS) are of major interest and importance to both researchers and practitioners. The role played by nonbanking actors including telecoms and FinTech firms as well as other participants, such as PayPal and Amazon, in developing and deploying innovative financial and payment services is undeniable. Peer2peer (P2P) payments from nonbank services are becoming increasingly commonplace and will shortly be codified by EC (EU?) regulations requiring banks to provide access to consumer data for third-party app developers and service providers. Three major mobile financial systems—mobile banking, mobile payments, and branchless banking—currently dominate the electronic retail banking sector. Although interconnected and interrelated, their business models, regulatory frameworks, and target markets are distinct. This book provides a unified perspective on MFS and discusses its evolution, growth, and future, as well as identifying the frameworks, stakeholders, and technologies used in financial information systems in general and MFS in particular. Academics and researchers in digital and financial marketing will find this book an invaluable resource, as will bank executives, regulators, policy makers, FinTech professionals, and anyone interested in how mobile technology, social media and financial services will increasingly intersect.

Author : Silas Paulsen
Publisher : Nova Science Publishers
Page : 0 pages
File Size : 42,6 Mb
Release : 2013
Category : Banks and banking
ISBN : 1626187037

Get Book

Mobile Financial Services by Silas Paulsen Pdf

Mobile phones have clearly become ubiquitous and a standard aspect of daily life for many American consumers in the last decade. Ongoing innovations in mobile finance show some potential to change the way consumers conduct financial transactions by offering consumers new services. Yet, many people remain sceptical of the benefit of mobile financial services and the level of security provided along with such services. This book examines the use of mobile technology to access financial services and make financial decisions, with a focus on how consumers are interacting with financial institutions; current use of mobile banking and payments; and other mobile financial services and new technologies.

Author : Sankar Krishnan
Publisher : John Wiley & Sons
Page : 192 pages
File Size : 55,9 Mb
Release : 2014-05-19
Category : Business & Economics
ISBN : 9781118914243

Get Book

The Power of Mobile Banking by Sankar Krishnan Pdf

Today's tech-savvy consumers are demanding a more personal customer experience from their banks, and banks are discovering that mobile services deliver individualized, tailored experiences better than any other technology. The Power of Mobile Banking: How to Profit from the Revolution in Retail Financial Services gives banking and financial professionals a well-researched guide for becoming transformational leaders. These leaders can convert their traditional retail "branch" banks into streamlined systems that deliver personalized services to their customers' laptops, tablets, and smartphones. Written by Sankar Krishnan—a career banker and noted financial services industry thought leader—The Power of Mobile Banking includes strategies for adapting mobile banking practices that suit the needs of both developed and emerging markets. Krishnan also shows how bankers can make their products and services relevant to a new generation of digital natives. Krishnan explores the expanding mobile payment systems that offer a wealth of financial opportunities for banking institutions and includes information on the growth of e-commerce, which holds the potential for new and profitable ways for banks to engage with consumers. The Power of Mobile Banking outlines the practical aspects of adapting to a mobile banking strategy and shows how to put the right players in place to ensure the technology works seamlessly. Once in place, a great mobile system delivers excellent service and benefits to users, as well as real value and unique features that cement customer loyalty. The book also offers advice for bankers who want to increase their bottom line by delving into the world-wide prepaid card market. Krishnan includes a discussion on the risks and hazards of mobile banking and reveals the critical investments that banks must be willing to make in order to avoid losing customers to telecoms, retailers, and technology providers. The time for retail banking to prepare for the new paradigm is now and The Power of Mobile Banking is the guide for professionals who want to adapt, evolve, and succeed in this new mobile-driven world.

Author : Dominika Maison
Publisher : Springer
Page : 236 pages
File Size : 42,9 Mb
Release : 2019-02-28
Category : Business & Economics
ISBN : 9783030105709

Get Book

The Psychology of Financial Consumer Behavior by Dominika Maison Pdf

This book stresses the psychological perspective in explaining financial behavior. Traditionally, financial behaviors such as saving, spending, and investing have been explained using demographic and economic factors such as income and product pricing. The consequence of this way of thinking is that financial institutions view their clients mostly from the perspective of their income. By taking a psychological approach, this book stresses the perspective of consumers confronted with a quickly changing financial world: the changing of financial offers and products (savings, investments, loans), the changing of payment methods (from cash to cheques, cards and mobile payments), the accessibility and temptation of goods, and the changing of insurance and pension systems. The Psychology of Financial Consumer Behavior provides insight into the thought processes of consumers in a variety of financial topics. Coverage includes perceptions of wealth, the pleasure or pain of spending, cashless transactions, saving and investing, loans, planning for the future, taxes, and financial education. The book holds appeal for researchers, professionals, and students in economics, psychology, economic psychology, marketing and consumer science, or anyone interested in financial behaviors.

Author : United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Communications and Technology
Publisher : Unknown
Page : 140 pages
File Size : 50,5 Mb
Release : 2017
Category : Consumer protection
ISBN : IND:30000159354111

Get Book

Modernizing the Telephone Consumer Protection Act by United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Communications and Technology Pdf

Author : Nwanneka V. Ezechukwu
Publisher : Taylor & Francis
Page : 202 pages
File Size : 48,7 Mb
Release : 2023-03-17
Category : Law
ISBN : 9781000851465

Get Book

Mobile Payments, Consumer Policy, and the Law by Nwanneka V. Ezechukwu Pdf

Mobile technology offers an innovative and cost-effective channel for delivering a range of financial services, including mobile payments. In some jurisdictions, mobile payments simply provide a convenient option for facilitating payment transactions. In other jurisdictions, mobile payments are viewed as potentially transformative because they present an opportunity to expand access to financial services. However, as with other innovations, mobile payments raise consumer protection concerns and require robust regulatory mechanisms to address such concerns. Against this backdrop, the book adopts a typology of consumer policy tools which can be used to address the identified consumer concerns. This typology guides the enquiry into the existing consumer protection frameworks applying to mobile payments in selected jurisdictions (Canada, Kenya, and the United Kingdom). The main objective of this endeavour is to identify best practices that national authorities seeking to leverage mobile payments and similar innovations can emulate. This book will be of interest to policymakers, regulators, industry stakeholders, students, and scholars interested in the regulation of innovative financial services, particularly from a consumer protection perspective.

Author : Margaret Sherraden,Julie Birkenmaier,J. Michael Collins
Publisher : Oxford University Press
Page : 600 pages
File Size : 46,5 Mb
Release : 2018-03-28
Category : Social Science
ISBN : 9780190238575

Get Book

Financial Capability and Asset Building in Vulnerable Households by Margaret Sherraden,Julie Birkenmaier,J. Michael Collins Pdf

Financial struggles of American families are headline news. In communities across the nation, families feel the pinch of stagnant and sometimes declining incomes. Many have not recovered from the Great Recession, when millions lost their homes and retirement savings. They are bombarded daily with vexing financial decisions: Which bills to pay? Where to cash checks? How to cover an emergency? How to improve a credit report? How to bank online? How to save for the future? Low- and moderate-income families have few places to turn for guidance on financial matters. Not many can afford to pay a financial advisor to help navigate an increasingly complex financial world. They do their best with advice from family and trusted individuals. Social workers, financial counselors, and human services professionals can help. As "first responders," they assist families and help in finding financial support from public and private sources. But these professionals are too often unprepared to address the full range of financial troubles of ordinary working families. Financial Capability and Asset Building in Vulnerable Households prepares social workers, financial counselors, and other human service professionals for financial practice with vulnerable families. Building on more than 20 years of research, the book sets the stage with key concepts, historical antecedents, and current financial challenges of families in America. It provides knowledge and tools to assist families in pressing financial circumstances, and offers a lifespan perspective of financial capability and environmental influences on financial behaviors and actions. Furthermore, the text details practice principles and skills for direct interventions, as well as for designing financial services and policy innovations. It is an essential resource for preparing the next generation of practitioners who can enable families to achieve economic security and development.

Author : Santiago Gallino,Antonio Moreno
Publisher : Springer Nature
Page : 353 pages
File Size : 50,9 Mb
Release : 2019-10-15
Category : Business & Economics
ISBN : 9783030201197

Get Book

Operations in an Omnichannel World by Santiago Gallino,Antonio Moreno Pdf

The world of retailing has changed dramatically in the past decade. Sales originating at online channels have been steadily increasing, and even for sales transacted at brick-and-mortar channels, a much larger fraction of sales is affected by online channels in different touch points during the customer journey. Shopper behavior and expectations have been evolving along with the growth of digital channels, challenging retailers to redesign their fulfillment and execution processes, to better serve their customers. This edited book examines the challenges and opportunities arising from the shift towards omni- channel retail. We examine these issues through the lenses of operations management, emphasizing the supply chain transformations associated with fulfilling an omni-channel demand. The book is divided into three parts. In the first part, “Omni-channel business models”, we present four studies that explore how retailers are adjusting their fundamental business models to the new omni-channel landscape. The second part, “Data-driven decisions in an omni-channel world”, includes five chapters that study the evolving data opportunities enabled by omni-channel retail and present specific examples of data-driven analyses. Finally, in the third part, “Case studies in Omni-channel retailing”, we include four studies that provide a deep dive into how specific industries, companies and markets are navigating the omni-channel world. Ultimately, this book introduces the reader to the fundamentals of operations in an omni-channel context and highlights the different innovative research ideas on the topic using a variety of methodologies.

Author : Wright, Michelle F.
Publisher : IGI Global
Page : 347 pages
File Size : 55,6 Mb
Release : 2019-11-29
Category : Social Science
ISBN : 9781799810650

Get Book

Recent Advances in Digital Media Impacts on Identity, Sexuality, and Relationships by Wright, Michelle F. Pdf

Between adolescence and adulthood, individuals begin to explore themselves mentally and emotionally in an attempt to figure out who they are and where they fit in society. Social technologies in the modern age have ushered in an era where these evolving adolescents must circumvent the negative pressures of online influences while also still trying to learn how to be utterly independent. Recent Advances in Digital Media Impacts on Identity, Sexuality, and Relationships is a collection of critical reference materials that provides imperative research on identity exploration in emerging adults and examines how digital media is used to help explore and develop one’s identity. While highlighting topics such as mobile addiction, online intimacy, and cyber aggression, this publication explores a crucial developmental period in the human lifespan and how digital media hinders (or helps) maturing adults navigate life. This book is ideally designed for therapists, psychologists, sociologists, psychiatrists, researchers, educators, academicians, and professionals.

Author : Elena G. Popkova,Marina Alpidovskaya
Publisher : Walter de Gruyter GmbH & Co KG
Page : 320 pages
File Size : 55,8 Mb
Release : 2020-08-24
Category : Law
ISBN : 9783110692112

Get Book

Human and Technological Progress Towards the Socio-Economic Paradigm of the Future by Elena G. Popkova,Marina Alpidovskaya Pdf

This book determines the specific features of socio-economic transformations of various spheres of the national economy with a focus on the financial system. It considers the development of industrial holdings in the electric energy sphere and also studies the influence of technology on fish farming in modern Russia. The global factors of using digital technologies at the municipal level during creation of "green" and "smart" cities are analyzed. The perspectives of development of tourism in the digital economy from the positions of supply and demand and are determined. The specifics of development of agricultural production in the age of digital transformations by the example of modern Russia are outlined, and "smart" agricultural platform, which allows for multiple increase of the agro-industrial complex’s efficiency, is developed. New possibilities and need in reformation of the international monetary system in the conditions of the Fourth industrial revolution are determined. The problems and perspectives of development of Eurasian stock markets in the modern economic conditions under the influence of wide distribution of digital technologies are systematized. Specific features of the evolution of the forms of money – from gold to crypto currencies are – are distinguished. Specific features of benchmarking of depreciation of currencies (inflation) under the influence of globalization and regionalization of the international monetary system are determined. The authors present a concept of the banking system of the future in the conditions of macro-economic instability, which stimulates financial crisis management of the national economy, and determine the role of banks in aggregation and redistribution of monetary resources in economy in the context of digital transformations. Also, attention is paid to social consequences of digital modernization of the financial system – transformation of human’s social life in the age of innovative banking is shown. Effectiveness of online banking, as a new form of payments that is popular in the digital economy, is analyzed. The authors formulate competencies that employees of banks of the future, which will function in the digital economy, should have and study the perspectives of digitization of the practice of tax administration based on technological processing and analytics of Big Data by the example of experience of modern Russia, as well as related transformation processes in the existing practice of the tax system organization. A concept of organization and management of the national tax system in the conditions of robotization of production and consumption is developed, and the role of blockchain technologies in improvement of the modern Russian tax system is determined. The investment platform for the modern digital economy is offered. As a result, the scientific paradigm of formation of the digital financial system in the conditions of Industry 4.0 is formed.

Author : Mtenzi, Fredrick Japhet,Oreku, George S.,Lupiana, Dennis M.,Yonazi, Jim James
Publisher : IGI Global
Page : 366 pages
File Size : 53,6 Mb
Release : 2018-03-23
Category : Computers
ISBN : 9781522540304

Get Book

Mobile Technologies and Socio-Economic Development in Emerging Nations by Mtenzi, Fredrick Japhet,Oreku, George S.,Lupiana, Dennis M.,Yonazi, Jim James Pdf

As technology advances, mobile devices have become more affordable and useful to countries around the world. As a result, mobile evolution has become an essential part of economic and social advancement. Mobile Technologies and Socio-Economic Development in Emerging Nations provides emerging research on the role of mobile devices as an important aspect of social and economic growth in developing countries. While highlighting topics, such as device authentication, mobile data management, and sensor services, this book explores how mobile devices have evolved to become an extremely useful tool. This book is a vital resource for academicians, researchers, students, practitioners, politicians, and professionals seeking current research on the uses, applications, and advantages of mobile services in increasing economic growth.

Author : Management Association, Information Resources
Publisher : IGI Global
Page : 671 pages
File Size : 52,5 Mb
Release : 2021-02-05
Category : Business & Economics
ISBN : 9781799886037

Get Book

Research Anthology on Concepts, Applications, and Challenges of FinTech by Management Association, Information Resources Pdf

FinTech, an abbreviated term for financial technology, is a digital revolution changing the way banking and financial services are being used both by individuals and businesses. As these changes continue to take place, the financial industry is focused on technological innovation and feeding into this digital revolution to better serve consumers who are looking for easier ways to invest, transfer money, use banking services, and more. FinTech is increasing accessibility to financial services, automating these services, expanding financial options, and enabling online payments and banking. While the benefits are being continually seen and this technology is becoming more widely accepted, there are still challenges facing the technology that include security concerns. To understand FinTech and its role in society, both the benefits and challenges must be reviewed and discussed for a holistic view on the digital innovations changing the face of the financial industry. The Research Anthology on Concepts, Applications, and Challenges of FinTech covers the latest technologies in FinTech with a comprehensive view of the impact on the industry, where these technologies are implemented, how they are improving financial services, and the security applications and challenges being faced. The chapters cover the options FinTech has unlocked, such as mobile banking and virtual transactions, while also focusing on the workings of the technology itself and security applications, such as blockchain and cryptocurrency. This book is a valuable reference tool for accountants, bankers, financial planners, financial analysts, business managers, economists, computer scientists, academicians, researchers, financial professionals, and students.