Conversation Transformation Recognize And Overcome The 6 Most Destructive Communication Patterns

Author : Ben Benjamin,Amy Yeager,Anita Simon
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 48,8 Mb
Release : 2012-02-24
Category : Business & Economics
ISBN : 9780071772105

Get Book

Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns by Ben Benjamin,Amy Yeager,Anita Simon Pdf

One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS Learn to recognize an ineffective communication pattern the instant it occurs ACTION Use specific new strategies to turn the conversation in a better direction PRACTICE Engage in repeated, structured practice to turn those actions into new habits Praise for Conversation Transformation: “Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.” —SHEILA HEEN and DOUGLAS STONE, bestselling authors of Difficult Conversations ”An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.” —SENATOR JOHN F. KERRY “Practical, inspiring, and powerful. You will never look at your conversations the same way again.” —SUZANNE BATES, bestselling author of Speak Like a CEO and Discover Your CEO Brand

Author : Anonim
Publisher : Unknown
Page : 8 pages
File Size : 52,6 Mb
Release : 2017
Category : Electronic
ISBN : OCLC:1078360675

Get Book

Conversation Transformation by Anonim Pdf

Author : Meghan Laslocky
Publisher : Penguin
Page : 276 pages
File Size : 46,7 Mb
Release : 2012-12-31
Category : Family & Relationships
ISBN : 9781101602836

Get Book

The Little Book of Heartbreak by Meghan Laslocky Pdf

The perfect anti-valentine: a whirlwind tour through love’s most crushing moments What’s the best way to mend a broken heart? Forget ice cream, wine, and sappy movies. Journalist Meghan Laslocky advises: Read through the pain. From forbidden love in 12th century Paris to the art of crafting the perfect “I’m over you” mix, The Little Book of Heartbreak is a quirky exploration of all things lovelorn, including: • How serial cheater Ernest Hemingway stole his wife’s job just as their marriage was collapsing • Kinky spells cast by lovesick men in ancient Greece • Painter Oscar Kokoschka’s attempt to get over an ex by creating (and having liaisons with!) her life-size replica • Brooding crooner Morrissey’s personal creed about how romantic love is useless • The surprising science behind heartbreak and love addiction • The connection between World War II and what you talk about with your therapist • Insights into the tricky chemistry of monogamy and infidelity, courtesy of tiny rodents • And other lessons learned from ill-fated romances, lovers’ quarrels, and hell-hath-no-fury spats throughout the ages Featuring anecdotes from history, literature, culture, art and music, The Little Book of Heartbreak shares the entertaining, empowering and occasionally absurd things that happen when love is on its last legs.

Author : Douglas Lennick,Chuck Wachendorfer
Publisher : John Wiley & Sons
Page : 263 pages
File Size : 47,7 Mb
Release : 2023-04-04
Category : Business & Economics
ISBN : 9781394175796

Get Book

Don't Wait for Someone Else to Fix It by Douglas Lennick,Chuck Wachendorfer Pdf

A playbook for leaders in any walk of life, with a foreword from Richard Leider, the legendary executive-life coach and best-selling author. The world needs positive leadership more than ever. Luckily, there is a large untapped source of leaders who can change the world for the better: all of us! Since each of us constantly influences those around us, by definition, everyone is a leader, not just people with formal titles. This book will help everyone tap into the power of their influence to pursue a meaningful purpose, whether on the job, in the community, or at home. All it takes is leadership intelligence, a combination of 8 moral, social, and technical imperatives essential to our ability to positively influence others. These 8 essentials include: Aim to be Your Ideal Self Know Your Real Self Ignite Integrity and Responsibility Embrace Empathy and Compassion Decide Wisely Let Go of What You Know Achieve Meaningful Goals Empower Others Don’t Wait for Someone Else to Fix It is liberally illustrated with compelling stories of a varied cast of characters, including the head of a skiing expedition to the North Pole, an Olympic snowboarding coach, a mountaineer leading a high-altitude Himalayan climbing team, the executive director of an innovative low-income senior housing community, and the founder of a pioneering youth basketball program for girls. Examples of “fixing it” also come from the journeys of entrepreneurs and executives in the financial services, health care, educational, travel and media industries. In addition, the book highlights insights of thought leaders such as internationally famous author and coach, Richard Leider; Stephen M. R Covey, a best-selling author and global authority on leadership; world-renowned performance psychologist and author Jim Loehr; and Richard Sheridan, best-selling author, and co-founder of the award-winning software company Menlo Innovations. Authors Doug Lennick and Chuck Wachendorfer are highly qualified to share the lessons of Don’t Wait for Someone Else to Fix It. Both have decades of experience as corporate executives, entrepreneurs, community volunteers, business coaches, and parents. For the reader who wants down-to-earth guidance about how to be a successful leader, the book does more than just talk about the significance of leadership intelligence. It features a wealth of practical exercises and tools for developing each of the 8 leadership intelligence essentials.

Author : Shawn Kent Hayashi
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 50,6 Mb
Release : 2013-04-19
Category : Business & Economics
ISBN : 9780071805940

Get Book

Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action by Shawn Kent Hayashi Pdf

Achieve All Your Business Goals Using the Art of Conversation “This book will increase your influence and success rate by the end of the first chapter.” —Alan Weiss, PhD, author of Million Dollar Consulting and Getting Started in Consulting What is the key to business success? COLLABORATION. Executive coach and professional development expert Shawn Kent Hayashi provides everything you need to inspire, take part in, and manage the kinds of conversations that are the hallmark of true teamwork. In Conversations That Get Results and Inspire Collaboration, Hayashi answers the questions she is most frequently asked during coaching and training sessions: What can I do to engage people collaboratively? How can I ensure I have a positive impact? How do I get my point across so that others hear me? How do I address the needs of my coworkers so we can move projects forward? What can I do to get conversations back on track when they threaten to veer out of control? Featuring case studies illustrating best practices for engaging managers, peers, and employees to build momentum toward success, Conversations That Get Results and Inspire Collaboration gives you the tools to create the right conversation at the right time to achieve any business goal.

Author : Thomas Erikson
Publisher : St. Martin's Essentials
Page : 168 pages
File Size : 46,5 Mb
Release : 2019-07-30
Category : Business & Economics
ISBN : 9781250179951

Get Book

Surrounded by Idiots by Thomas Erikson Pdf

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? Or does your colleague’s abrasive manner rub you the wrong way? You are not alone. After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was ‘surrounded by idiots’, communication expert and bestselling author, Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain types of people. Surrounded by Idiots is an international phenomenon, selling over 1.5 million copies worldwide. It offers a simple, yet ground-breaking method for assessing the personalities of people we communicate with – in and out of the office – based on four personality types (Red, Blue, Green and Yellow), and provides insights into how we can adjust the way we speak and share information. Erikson will help you understand yourself better, hone communication and social skills, handle conflict with confidence, improve dynamics with your boss and team, and get the best out of the people you deal with and manage. He also shares simple tricks on body language, improving written communication, advice on when to back away or when to push on, and when to speak up or shut up. Packed with ‘aha!’ and ‘oh no!’ moments, Surrounded by Idiots will help you understand and communicate with those around you, even people you currently think are beyond all comprehension. And with a bit of luck you can also be confident that the idiot out there isn’t you!

Author : Chicago Tribune
Publisher : Agate Digital
Page : 201 pages
File Size : 51,5 Mb
Release : 2012-06-12
Category : Reference
ISBN : 9781572844209

Get Book

Life Skills by Chicago Tribune Pdf

An entertaining treasury of tips, hacks, and step-by-step techniques to smooth your way through the world. How do you give a good wedding toast? How do you fix a clogged drain? How do you bowl without hurting anyone? Questions like these—some highly practical, others wildly funny—make up this engaging do-it-yourself guide. Including illustrations and diagrams and compiled from the Chicago Tribune how-to column “Life Skills,” this book is filled with often-humorous instructions on performing a variety of tasks—from technical challenges to social interactions. sew a button • wrap a gift • shine your shoes • clean your keyboard • ask for a raise • give yourself a facial massage • flirt • pack for a road trip • turn down a request • teach someone to ride a bike • photograph a dog • change a tire • fix a faucet • load a moving truck • end a relationship • give a tip • choose an engagement ring • and more

Author : Helene Ahl,Ingela Bergmo-Prvulovic,Karin Kilhammar
Publisher : Routledge
Page : 226 pages
File Size : 47,9 Mb
Release : 2018-10-12
Category : Business & Economics
ISBN : 9780429952876

Get Book

Human Resource Management: A Nordic Perspective by Helene Ahl,Ingela Bergmo-Prvulovic,Karin Kilhammar Pdf

Sweden has one of the lowest national debts in Europe, a well-educated workforce, and the country consistently ranks in top positions of the best places to live and work in the world. Human Resource Management: A Nordic Perspective offers a unique and valuable insight into the working practices of HRM in Sweden, which has been explicated for an international audience. The book offers readers outside of the country alternative methods for improving efficiency and well-being in their own workplace. A team of experienced contributors based in Sweden discuss and analyse the Nordic tradition of inclusive and participative management and present different perspectives on creating a work-life suitable for every person involved. The first part of the book includes chapters on general issues in HR work such as development and learning, selection, teamwork, career paths, and cooperation within organisations. The second part addresses diversity, inclusion, and how discriminatory practices can be avoided. This book will be a valuable resource for students of: HRM, business, management, education, psychology, sociology, as well as human resource management professionals who are seeking new ways to balance economic and human values.

Author : Jeri Freedman
Publisher : The Rosen Publishing Group, Inc
Page : 82 pages
File Size : 54,9 Mb
Release : 2012-12-15
Category : Juvenile Nonfiction
ISBN : 9781448882502

Get Book

Careers in Pharmaceutical Sales by Jeri Freedman Pdf

In times of economic uncertainty, a job in the healthcare field can provide job security, as well as the fulfillment of working in an area that helps people. Students explore the pharmaceutical industry—large, well-established drug manufacturers, biotech companies, and generic drug companies. They also discover the responsibilities of pharmaceutical sales reps, in the field and in the office as well as how the reps plan and organize. Helpful tips for becoming an outstanding sales rep, including information about career ethics, career preparation—both in high school and in college—communication skills, ways to gain experience, how to obtain a job, and on-the-job training are areas covered in this thoughtful volume.

Author : Julian Barnes
Publisher : Vintage
Page : 158 pages
File Size : 48,8 Mb
Release : 2011-10-05
Category : Fiction
ISBN : 9780307957337

Get Book

The Sense of an Ending by Julian Barnes Pdf

BOOKER PRIZE WINNER • NATIONAL BESTSELLER • A novel that follows a middle-aged man as he contends with a past he never much thought about—until his closest childhood friends return with a vengeance: one of them from the grave, another maddeningly present. A novel so compelling that it begs to be read in a single setting, The Sense of an Ending has the psychological and emotional depth and sophistication of Henry James at his best, and is a stunning achievement in Julian Barnes's oeuvre. Tony Webster thought he left his past behind as he built a life for himself, and his career has provided him with a secure retirement and an amicable relationship with his ex-wife and daughter, who now has a family of her own. But when he is presented with a mysterious legacy, he is forced to revise his estimation of his own nature and place in the world.

Author : Elaine Wittenberg,Betty R. Ferrell,Joy Goldsmith,Thomas Smith,Sandra L. Ragan,George Handzo
Publisher : Oxford University Press, USA
Page : 457 pages
File Size : 49,8 Mb
Release : 2015-11-20
Category : Medical
ISBN : 9780190201708

Get Book

Textbook of Palliative Care Communication by Elaine Wittenberg,Betty R. Ferrell,Joy Goldsmith,Thomas Smith,Sandra L. Ragan,George Handzo Pdf

'The Textbook of Palliative Care Communication' is the authoritative text on communication in palliative care. Uniquely developed by an interdisciplinary editorial team to address an array of providers including physicians, nurses, social workers, and chaplains, it unites clinicians and academic researchers interested in the study of communication.

Author : Cheryl Strayed
Publisher : Vintage
Page : 370 pages
File Size : 47,8 Mb
Release : 2012-07-10
Category : Biography & Autobiography
ISBN : 9780307949332

Get Book

Tiny Beautiful Things by Cheryl Strayed Pdf

NATIONAL BESTSELLER • Soon to be a Hulu Original series • The internationally acclaimed author of Wild collects the best of The Rumpus's Dear Sugar advice columns plus never-before-published pieces. Rich with humor and insight—and absolute honesty—this "wise and compassionate" (New York Times Book Review) book is a balm for everything life throws our way. Life can be hard: your lover cheats on you; you lose a family member; you can’t pay the bills—and it can be great: you’ve had the hottest sex of your life; you get that plum job; you muster the courage to write your novel. Sugar—the once-anonymous online columnist at The Rumpus, now revealed as Cheryl Strayed, author of the bestselling memoir Wild—is the person thousands turn to for advice.

Author : Malcolm Gladwell
Publisher : Little, Brown
Page : 316 pages
File Size : 51,8 Mb
Release : 2019-09-10
Category : Social Science
ISBN : 9780316535625

Get Book

Talking to Strangers by Malcolm Gladwell Pdf

Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers and why they often go wrong—now with a new afterword by the author. A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true? Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland—throwing our understanding of these and other stories into doubt. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. In his first book since his #1 bestseller David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times.

Author : Juliet Koprowska
Publisher : Learning Matters
Page : 263 pages
File Size : 52,7 Mb
Release : 2024-04-24
Category : Social Science
ISBN : 9781529679045

Get Book

Communication and Interpersonal Skills in Social Work by Juliet Koprowska Pdf

Communication and interpersonal skills are an essential part of practice. Taking a skills-based approach, this book looks at research, theories, approaches and processes, demonstrating how they relate directly to practice. It will help you to understand the benefits that good communication skills can bring to your work with children and families, adults, groups, and those with communication difficulties.

Author : Renate Motschnig,David Ryback
Publisher : Springer
Page : 307 pages
File Size : 46,8 Mb
Release : 2016-11-07
Category : Psychology
ISBN : 9783319454863

Get Book

Transforming Communication in Leadership and Teamwork by Renate Motschnig,David Ryback Pdf

This accessible, highly interactive book presents a transformative approach to communication in leadership to meet workplace challenges at both local and global levels. Informed by neuroscience, psychology, as well as leadership science, it explains how integrating and properly balancing two key focal points of management—the tasks at hand and the concerns of others and self—can facilitate decision-making, partnering with diverse colleagues, and handling of crises and conflicts. Case examples, a self-test, friendly calls for reflection, and practical exercises provide readers with varied opportunities to assess, support, and evoke their readiness to apply these real-world concepts to their own style and preferences. Together, these chapters demonstrate the best outcomes of collaborative communication: greater effectiveness, deeper empathy with improved emotional fulfillment, and lasting positive change. Included in the coverage: · As a manager, can I be human? Using the two-agenda approach for more effective—and humane—management. · Being and becoming a person-centered leader and manager in a crisis environment. · Methods for transforming communication: dialogue. · Open Case: A new setting for problem-solving in teams. · Integrating the two agendas in agile management. · Tasks and people: what neuroscience reveals about managing both more effectively. · Transforming communication in multicultural contexts for better understanding across cultures. As a skill-building resource, Transforming Communication in Leadership and Teamwork offers particular value: · to diverse business professionals, including managers, leaders, and team members seeking to become more effective · business consultants and coaches working with people in executive positions and/or teams · leaders and members of multi-national teams · executives, decision makers and organizational developers · instructors and students of courses on effective communication, social and professional skills, human resources, communication and digital media, leadership, teamwork, and related subjects.