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Author : Bruce Dorval
Publisher : Praeger
Page : 392 pages
File Size : 50,8 Mb
Release : 1990
Category : Language Arts & Disciplines
ISBN : UOM:39015018851710
Author : Jim Schenkein
Publisher : Academic Press
Page : 292 pages
File Size : 40,9 Mb
Release : 2014-05-10
Category : Social Science
ISBN : 9781483272665
Studies in the Organization of Conversational Interaction examines the different features of conversational interaction, which reflect a vigorous research paradigm for the study of natural conversations. This book discusses the naturally occurring interactions that have been recorder and transcribed. Organized into 10 chapters, this book begins with an overview of the turn-taking system for conversation and explains that the organization of taking turns at talk is one type of organization operative in conversation. This text then discusses encounters with strangers that only conduct their business under the auspices of their official identity relations. Other chapters consider the production of compliment responses, which are sensitive to the cooperation of multiple constraint systems. This book discusses as well the conversational activity of telling stories and listening to stories. The final chapter deals with an analysis of a dirty joke. This book is a valuable resource for sociologists, conversationalists, linguists, grammarians, and anthropologists.
Author : Charles Goodwin
Publisher : Unknown
Page : 216 pages
File Size : 41,8 Mb
Release : 1981
Category : Language Arts & Disciplines
ISBN : UOM:39015000641335
Author : Bruce Dorval
Publisher : Praeger
Page : 392 pages
File Size : 44,7 Mb
Release : 1990
Category : Language Arts & Disciplines
ISBN : UVA:X001825396
Author : Patricia Shaw
Publisher : Psychology Press
Page : 214 pages
File Size : 44,9 Mb
Release : 2002
Category : Business & Economics
ISBN : 0415249147
Focusing on the essential uncertainty of participating in evolving events as they happen, this book considers the creative possibilities of such participation from a complexity perspective.
Author : Gene H. Lerner
Publisher : John Benjamins Publishing
Page : 312 pages
File Size : 54,8 Mb
Release : 2004-08-31
Category : Language Arts & Disciplines
ISBN : 9789027295286
This collection assembles early, yet previously unpublished research into the practices that organize conversational interaction by many of the central figures in the development and advancement of Conversation Analysis as a discipline. Using the methods of sequential analysis as first developed by Harvey Sacks, the authors produce detailed empirical accounts of talk in interaction that make fundamental contributions to our understanding of turntaking, action formation and sequence organization. One distinguishing feature of this collection is that each of the contributors worked directly with Sacks as a collaborator or was trained by him at the University of California or both. Taken together this collection gives readers a taste of CA inquiry in its early years, while nevertheless presenting research of contemporary significance by internationally known conversation analysts.
Author : Douglas Squirrel,Jeffrey Fredrick
Publisher : IT Revolution
Page : 187 pages
File Size : 47,9 Mb
Release : 2020-05-12
Category : Business & Economics
ISBN : 9781942788669
A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.
Author : Francois Cooren,James R. Taylor,Elizabeth J. Van Every
Publisher : Routledge
Page : 262 pages
File Size : 46,7 Mb
Release : 2013-09-13
Category : Business & Economics
ISBN : 9781136683763
Communication as Organizing unites multiple reflections on the role of language under a single rubric: the organizing role of communication. Stemming from Jim Taylor's earlier work, The Emergent Organization: Communication as Its Site and Surface (LEA, 2000), the volume editors present a communicational answer to the question, "what is an organization?" through contributions from an international set of scholars and researchers. The chapter authors synthesize various lines of research on constituting organizations through communication, describing their explorations of the relation between language, human practice, and the constitution of organizational forms. Each chapter develops a dimension of the central theme, showing how such concepts as agency, identity, sensemaking, narrative and account may be put to work in discursive analysis to develop effective research into organizing processes. The contributions employ concrete examples to show how the theoretical concepts can be employed to develop effective research. This distinctive volume encourages readers to discover and develop a truly communicational means of addressing the question of organization, addressing how organization itself emerges in the course of communicational transactions. In presenting a single and entirely communicational perspective for exploring organizational phenomena, grounded in the discourse of communicational transactions and the establishment of relationships through language, it is required reading for scholars, researchers, and graduate students working in organizational communication, management, social psychology, pragmatics of language, and organizational studies.
Author : Makoto Hayashi,Geoffrey Raymond,Jack Sidnell
Publisher : Cambridge University Press
Page : 397 pages
File Size : 45,7 Mb
Release : 2013-01-17
Category : Language Arts & Disciplines
ISBN : 9781139619288
Humans are imperfect, and problems of speaking, hearing and understanding are pervasive in ordinary interaction. This book examines the way we 'repair' and correct such problems as they arise in conversation and other forms of human interaction. The first book-length study of this topic, it brings together a team of scholars from the fields of anthropology, communication, linguistics and sociology to explore how speakers address problems in their own talk and that of others, and how the practices of repair are interwoven with non-verbal aspects of communication such as gaze and gesture, across a variety of languages. Specific chapters highlight intersections between repair and epistemics, repair and turn construction, and repair and action formation. Aimed at researchers and students in sociolinguistics, speech communication, conversation analysis and the broader human and social sciences to which they contribute - anthropology, linguistics, psychology and sociology - this book provides a state-of-the-art review of conversational repair, while charting new directions for future study.
Author : Boris Groysberg,Michael Slind
Publisher : Harvard Business Press
Page : 256 pages
File Size : 41,6 Mb
Release : 2012-05-29
Category : Business & Economics
ISBN : 9781422183991
Conversation-powered leadership How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strategic alignment, the high level of employee engagement—that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation. In Talk, Inc., Boris Groysberg and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered leadership—from the time-tested practice of talking straight (and listening well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies from around the world, Talk, Inc., offers provocative insights and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional—in short, more conversational.
Author : Dr Patricia Shaw
Publisher : Routledge
Page : 214 pages
File Size : 55,8 Mb
Release : 2003-09-02
Category : Business & Economics
ISBN : 9781134535323
Drawing on the theoretical foundations laid out in earlier volumes of this series, this book describes an approach to organizational change and development that is informed by a complexity perspective. It clarifies the experience of being in the midst of change. Unlike many books that presume clarity of foresight or hindsight, the author focuses on the essential uncertainty of participating in evolving events as they happen and considers the creative possibilities of such participation. Most methodologies for organizational change are firmly rooted in systems thinking, as are many approaches to process consultation and facilitation. This book questions the suggestion that we can choose and design new futures for our organizations in the way we often hope. Avoiding the widely favoured use of two by two matrices, idealized schemas and simplified typologies that characterize much of the management literature on change, this book encourages the reader to live in the immediate paradoxes and complexities of organizational life, where we must act with intention into the unknowable. The author uses detailed reflective narrative to evoke and elaborate on the experience of participating in the conversational processes of human organizing. It asserts that possibilities are perpetually sustained and changed by the conversational life of organizations. This book will be valuable to consultants, managers and leaders, indeed all those who are dissatisfied with idealized models of change and are searching for ways to develop an effective change practice.
Author : Jack Sidnell,Tanya Stivers
Publisher : John Wiley & Sons
Page : 756 pages
File Size : 49,8 Mb
Release : 2012-08-10
Category : Language Arts & Disciplines
ISBN : 9781118340455
Presenting a comprehensive, state-of-the-art overview of theoretical and descriptive research in the field, The Handbook of Conversation Analysis brings together contributions by leading international experts to provide an invaluable information resource and reference for scholars of social interaction across the areas of conversation analysis, discourse analysis, linguistic anthropology, interpersonal communication, discursive psychology and sociolinguistics. Ideal as an introduction to the field for upper level undergraduates and as an in-depth review of the latest developments for graduate level students and established scholars Five sections outline the history and theory, methods, fundamental concepts, and core contexts in the study of conversation, as well as topics central to conversation analysis Written by international conversation analysis experts, the book covers a wide range of topics and disciplines, from reviewing underlying structures of conversation, to describing conversation analysis' relationship to anthropology, communication, linguistics, psychology, and sociology
Author : Craig Weber
Publisher : McGraw Hill Professional
Page : 241 pages
File Size : 45,7 Mb
Release : 2013-03-26
Category : Business & Economics
ISBN : 9780071807128
OPEN, BALANCED DIALOGUE--THE KEY TO PEAK TEAM PERFORMANCE In a world of rapid-fire change, it's more important than ever to build teams that work well when the pressure is on—and quality communication can mean the difference between success and failure. Conversational Capacity provides the communication tools you need to ensure that your team remains on track even when dealing with its most troublesome issues, that it responds to tough challenges with agility and skill, and performs brilliantly in circumstances that would incapacitate less disciplined teams. Praise for Conversational Capacity: "This book blows the lid off everything you have learned about team building and will have you asking, 'Why didn't someone show me this before?'" -- Rick Woodcock, Chief Technology Officer of the US Naval Institute, Annapolis "Easy to implement, Craig Weber's techniques will transform your organization. We put these principles into practice and saw immediate results." -- Scott Goodey, CEO, Greenpoint Technologies "A must-read for leaders and those who aspire to lead. It's one of the most influential books on the value of teaming." -- Benjamin Ola Akande, PhD, Professor of Economics and Dean of the George Herbert Walker School of Business and Technology, Webster University "Conversational Capacity is one of those rare books that will forever change how you see yourself and the people with whom you work. Read it. Recommend it to your boss, your team, and your friends." -- Jan Wilmott, Director of Leadership Development at the Royal Bank of Canada "This book provides a practical roadmap to learning the single most important skill that any leader can and should master. Conversational Capacity will change the way you lead and transform your relationships--at work and at home." -- Andy Restivo, President and CEO of Creative Channel Services, an Omnicom Group Company "Conversational Capacity shows leadership teams how to think actively and adapt quickly. Better yet, the simplicity of the book enables the reader to apply the concepts and ideas in any leadership position." -- Mark Milliner, CEO of Personal Insurance at Suncorp "Craig Weber has a gift for connecting what it means to build healthy relationships with the nuts and bolts of running an organization. In Conversational Capacity he brings a refreshing combination of practical tools, personal examples, and wisdom from having worked with hundreds of leaders over the years. If you are a leader or someone interested in getting better at what you do, Conversational Capacity is a must read." -- Rob McKenna, PhD, Executive Director of the Center for Leadership Research and Development and author of Dying to Lead "Craig Weber challenges us to think differently about the way we talk to each other. Not since the seminal work of Chris Argyris have I read a book that so well documents the promise and the peril of dialogue. Readers will learn to develop conversational competence with team members and with leaders at all levels. You will learn to become more mindful in difficult situations, appreciate the power of curiosity, and develop ways to experiment, compare, reframe, and reengage with renewed commitment. We need this book, now more than ever. Once you read it, you will want to share it as soon as possible!" -- Frank J. Barrett, PhD, Professor of Management and Organizational Behavior, Global Public Policy, at the Graduate School of Business and Public Policy, Naval Postgraduate School and author of Yes to the Mess "This book has transformed the way I lead, teach, and facilitate. Weber captures the essence of team effectiveness and provides a well-researched and tested model that supports the other building blocks of leadership." -- Dr. Tony Herrera, Direct of Partner Development at Schreiber Foods "Required reading! Improving the conversational capacity of your team and organization is invaluable. These same skills are needed to address the broader issues we face as a society. Get this book! Share it with your colleagues, friends, and family." -- Chris Soderquist, President of Pontifex Consulting and author of The Strategic Forum "Craig Weber's Conversational Capacity works. It works to build an internal culture that allows our organization to focus on the work at hand--without the drama, emotions, and egos that often get in the way of creating a high-functioning organization. It also works when building relationships with funders, stakeholders, and other clients, allowing our team to listen for commonalities and to find areas of true agreement." -- Michele Lueck, President and CEO of the Colorado Health Institute "Those who aspire to use a conversational process to facilitate and deliver high-impact team results have come to the right place. Having worked with Craig Weber to design training programs for colleagues, I can personally attest to his brilliance in using narratives to capture our attention and emotional intelligence with evidence-based methods to build our conversational skills. With clarity, practicality, and case examples, this book will help you find the sweet spot in any conversation while ensuring a productive outcome." -- Dr. Kathleen Keil, Senior Manager of Learning and Development at Pfizer Animal Health "Craig Weber's Conversational Capacity reduces organizational fear through a simple, effective technique that increases trust and maximizes creativity. It will help any organization realize new levels of confidence, creativity, and success. The tools within these pages may very well be the most important keys to both change and growth in the twenty-first century." -- Scott Eck, President of Leadership Masters "We often see the need for collaboration but do not have the tools and skills required to make it happen. Using Craig Weber's techniques to build conversational capacity is exactly what we need in both our professional and personal lives." -- Karen Minyard, PhD, Director of the Georgia Health Policy Center at the Andrew Young School of Public Policy, Georgia State University "The ideas in these pages are profound, life changing, and applicable to every area of life. My nonprofit team acquired a new set of skills that increased our capacity to tackle governance, interpersonal relationships, and the future in a dynamic and changing economy. Don't miss this opportunity to learn from a master the tools required to elevate awareness, skill, and discipline to achieve desired--and amazing--results." -- Jane Soderquist, Board Chair of the Upper Valley Waldorf School
Author : Catherine Turco
Publisher : Middle Range
Page : 272 pages
File Size : 43,6 Mb
Release : 2018-11-04
Category : Business & Economics
ISBN : 0231178999
A fast-growing social media marketing company, TechCo encourages all of its employees to speak up. By promoting open dialogue across the corporate hierarchy, the firm has fostered a uniquely engaged workforce and an enviable capacity for change. Yet the path hasn't always been easy. TechCo has confronted a number of challenges, and its experience reveals the essential elements of bureaucracy that remain even when a firm sets out to discard them. Through it all, TechCo serves as a powerful new model for how firms can navigate today's rapidly changing technological and cultural climate. Catherine J. Turco was embedded within TechCo for ten months. The Conversational Firm is her ethnographic analysis of what worked at the company and what didn't. She offers multiple lessons for anyone curious about the effect of social media on the corporate environment and adds depth to debates over the new generation of employees reared on social media: Millennials who carry their technological habits and expectations into the workplace. Marshaling insights from cultural and economic sociology, organizational theory, economics, technology studies, and anthropology, The Conversational Firm offers a nuanced analysis of corporate communication, control, and culture in the social media age.
Author : C. Rodgers
Publisher : Springer
Page : 286 pages
File Size : 42,7 Mb
Release : 2006-10-10
Category : Business & Economics
ISBN : 9780230625211
This book places everyday talk and role-modelling interactions at the forefront of an alternative change-leadership agenda, and introduces a number of practical approaches to help line managers and organizational specialists deliver this agenda more successfully. It is essential reading for organizational practitioners at all levels.
