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Author : Charles A. Cianfrani,John E. West
Publisher : Unknown
Page : 214 pages
File Size : 41,8 Mb
Release : 2009
Category : ISO 9001 Standard
ISBN : 6000048793
Author : Charles A. Cianfrani,John E. (Jack) West
Publisher : Quality Press
Page : 296 pages
File Size : 55,7 Mb
Release : 2016-09-08
Category : Business & Economics
ISBN : 9780873899086
This guide is intended to help everyone in a service organization participate in creating and sustaining a foundation of integrity, meet requirements and customer expectations, and support robust processes, to the advantage of everyone in the organization and to each of its customers. It provides a simplified explanation of the clauses of ISO 9001:2015, including: - Whats required - Why to do it - Implementation tips - Questions to ask to assess conformity Also included is a chapter that answers the question Why do ISO 9001:2015? and a chapter that summarizes the key differences with past editions of ISO 9001. To assist the user in implementation of QMS processes, this guide also includes a chapter that describes 12 quality tools. For each tool, the authors describe (1) what it is, (2) where its used, (3) how its done, and (4) cautions to be considered when using the tool. The contents of this book can help organizations save time in achieving compliance with the ISO 9001 requirements and also facilitate effective implementation. This has the potential to lower internal costs and to improve customer satisfaction.
Author : Charles A. Cianfrani,John E. (Jack) West
Publisher : Quality Press
Page : 298 pages
File Size : 51,7 Mb
Release : 2016-09-08
Category : Business & Economics
ISBN : 9780873899079
Author : Charles A. Cianfrani,Jack West,John E. West
Publisher : Unknown
Page : 0 pages
File Size : 47,7 Mb
Release : 2003
Category : ISO 9001 Standard
ISBN : 0873895541
Author : Dennis R. Arter,Charles A. Cianfrani,John (Jack) E. West
Publisher : Quality Press
Page : 209 pages
File Size : 52,5 Mb
Release : 2012-08-17
Category : Business & Economics
ISBN : 9780873898980
This book is intended to help those involved in managing and conducting audits to ISO 9001:2008. It can be used as a guide to establishing a new audit program or for revitalizing one that has been operational for some time. It focuses on achieving an audit program that produces value-adding results for the organization. Arter, Cianfrani, and West, experts in both ISO 9001 and auditing, believe that the art and science of auditing quality management systems that have been designed and implemented following the process approach (the foundation of ISO 9001:2008) is more challenging and interesting than auditing discrete elements to determine whether documented procedures and records exist. Auditing a process-based QMS, or even small elements of such a system, requires auditors to understand and integrate into an audit all aspects of organizational activities, from high-level planning through ensuring that customers are satisfied. The role of auditing is evolving, and the skills and competence required to do it well also must evolve. The contents of this book will help auditors understand their role in the organization and discharge their auditing duties in a way that is challenging to them and contributes to the success of the organization.
Author : Charles A. Cianfrani,John E. West
Publisher : Unknown
Page : 0 pages
File Size : 46,7 Mb
Release : 2009
Category : ISO 9001 Standard
ISBN : 0873897617
This handy pocket guide gives tools and resources to make ISO 9001 seem like less of a mystery in manufacturing organizations. It explains the essential elements of each clause of the ISO 9001:2008 standard, providing an overview of what each requirement means for your organization and how to carry out the various tasks of those requirements. It's also a simple, inexpensive way to explain ISO 9001 to everyone in an organization, thus helping garner the support critical for any successful ISO 9001 initiative --Book Jacket.
Author : Vicky Katsoni,Amitabh Upadhya,Anastasia Stratigea
Publisher : Springer
Page : 502 pages
File Size : 52,9 Mb
Release : 2017-02-21
Category : Business & Economics
ISBN : 9783319477329
This book explores the ways in which information and communication technologies (ICTs) offer a powerful tool for the development of smart tourism. Numerous examples are presented from across the entire spectrum of cultural and heritage tourism, including art, innovations in museum interpretation and collections management, cross-cultural visions, gastronomy, film tourism, dark tourism, sports tourism, and wine tourism. Emphasis is placed on the importance of the smart destinations concept and a knowledge economy driven by innovation, creativity, and entrepreneurship. New modes of tourism management are described, and tourism products, services, and strategies for the stimulation of economic innovation and promotion of knowledge transfer are outlined. The potential of diverse emerging ICTs in this context is clearly explained, covering location-based services, internet of things, smart cities, mobile services, gamification, digital collections and the virtual visitor, social media, social networking, and augmented reality. The book is edited in collaboration with the International Association of Cultural and Digital Tourism (IACuDiT) and includes the proceedings of the Third International Conference on Cultural and Digital Tourism.
Author : Dr. Bikram Jit Singh,Dinesh Khanduja
Publisher : Anchor Academic Publishing (aap_verlag)
Page : 207 pages
File Size : 54,8 Mb
Release : 2015-02-17
Category : Technology & Engineering
ISBN : 9783954898800
Six Sigma approach is generally employed to improve the sigma level of manufacturing or service processes by reducing their deviations and defects. Six Sigma provides the opportunity to eliminate mistakes, improve morale and save money. Doing things right in first time and keeping them consistent is the only idea behind Six Sigma. Its fundamental objective is to achieve customer satisfaction with continuous improvement in quality and productivity. Mostly we are emphasizing on various tools or techniques being used during DMAIC projects and almost ignore the procedure to execute different phases of the Six Sigma project. This book provides unique step by step methodologies to perform Define, Measure, Analyse, Improve and Control phases of a Six Sigma project, respectively. An empirical investigation has been carried out in a make-to-order type (medium sized) foundry and Six Sigma is successfully implemented by decreasing the scrap of piston castings, appreciably. The book focuses on scrap reduction specifically in Indian foundries and tries to find out the reasons of low productivity index. It also tends to shatter the various phobias of SMEs in context of Six Sigma by validating the compatibility of proposed methodologies through a successful case study in Indian foundry environments.
Author : Surender S. Ghonkrokta
Publisher : CRC Press
Page : 222 pages
File Size : 45,9 Mb
Release : 2017-05-25
Category : Technology & Engineering
ISBN : 9781351775113
Food system has become complex with globalisation and there are stringent requirements from food business operators. In this respect there is a need to bring together aspects of food security, food safety management, food quality management, food analysis and risk analysis. This book focuses on all these aspects hence it would find wide application amongst academia, researchers, food regulators, auditors and consumers.
Author : Charles A. Cianfrani,John E. (Jack) West
Publisher : ASQ Quality Press
Page : 216 pages
File Size : 54,9 Mb
Release : 2002-07-01
Category : Business & Economics
ISBN : 0873895533
Do you need a quick read that will tell you all about the essential elements of each clause of the ISO 9001:2000 standard? Would it help you to have an overview of what each ISO 9001:2000 requirement means that explains how your organization can benefit from implementing them and gives you tips for carrying out that task? Could you garner more support for your ISO 9001 initiatives if you had a simple, inexpensive way to explain it to everyone in your organization? If you answered oYeso to any of these questions, consider Cracking the Case of ISO 9001:2000 today. In this handy pocket guide you will find questions to ask yourself during the compliance process, as well as tools and resources that will make ISO 9001 seem like less of a mystery. Authors West and Cianfrani share their clues from years of investigation to help you solve your ISO 9001:2000 case in a snap. West and Cianfrani recommend this book for individuals who want practical tips on how to implement and maintain compliance efficiently.
Author : David Hoyle
Publisher : Routledge
Page : 816 pages
File Size : 49,9 Mb
Release : 2009-10-26
Category : Business & Economics
ISBN : 9781136438257
Whether you are establishing a quality management system for the first time or improving your existing system, this best-selling guide to effective quality management using the ISO 9000 family of standards as a framework for business process management (BPM) and improvement is an essential addition to your quality bookshelf. For newcomers to the field and those needing a refresh on the fundamental principles, quality expert David Hoyle covers the crucial background including the importance and implications of quality system management, enabling those seeking ISO 9001 certification to take a holistic approach that will bring about true business improvement and sustained success. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to build an effective management system, help you decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance. With chapter headings matched to the structure of the standard and clause numbers included for ease of reference, each chapter now also begins with a preview to help you decide which to study and which to skip. The book also includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development. Clear tables, summary checklists and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website, take the pain out of compiling the necessary documentation. Don't waste time trying to achieve certification without this tried and trusted guide to improving your business—let David Hoyle lead you towards a better quality management system and see the difference it can make to your processes and profits!
Author : Milton P. Dentch
Publisher : Quality Press
Page : 119 pages
File Size : 48,8 Mb
Release : 2016-05-02
Category : Business & Economics
ISBN : 9781951058920
The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business.
Author : J. Paulo Davim
Publisher : John Wiley & Sons
Page : 140 pages
File Size : 54,6 Mb
Release : 2012-12-17
Category : Technology & Engineering
ISBN : 9781118568705
Mechanical Engineering is defined nowadays as a discipline “which involves the application of principles of physics, design, manufacturing and maintenance of mechanical systems”. Recently, mechanical engineering has also focused on some cutting-edge subjects such as nanomechanics and nanotechnology, mechatronics and robotics, computational mechanics, biomechanics, alternative energies, as well as aspects related to sustainable mechanical engineering. This book covers mechanical engineering higher education with a particular emphasis on quality assurance and the improvement of academic institutions, mechatronics education and the transfer of knowledge between university and industry.
Author : Anonim
Publisher : Unknown
Page : 776 pages
File Size : 46,7 Mb
Release : 2012
Category : Armed Forces
ISBN : CUB:U183051951872
Author : Sony, Michael,Karingada, Kochu Therisa,Baporikar, Neeta
Publisher : IGI Global
Page : 462 pages
File Size : 48,9 Mb
Release : 2019-08-02
Category : Education
ISBN : 9781522598312
Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.