Creating An Effective Public Sector

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Creating an Effective Public Sector

Mike Bourne,Pippa Bourne
Creating an Effective Public Sector Book PDF

Author : Mike Bourne,Pippa Bourne
Publisher : Routledge
Page : 248 pages
File Size : 55,5 Mb
Release : 2022-03-27
Category : Business & Economics
ISBN : 9781000549102

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Creating an Effective Public Sector by Mike Bourne,Pippa Bourne Pdf

This book offers an in-depth look at developing effectiveness in the public sector and how to achieve the best possible outcomes for people rather than just good or efficient outputs. In 15 comprehensive chapters, the authors present structured ideas and practical approaches for achieving a more effective public sector. The book sets out a framework for visualising success in complex situations with multiple stakeholders. Topics include how you stimulate change and influence people to adopt changes, how you manage politics, set targets and standards, and measure them, and how you create a culture of high performance with a focus on getting the right things done. Effectiveness does not arise from excellence in one area alone and the book weaves together ideas on leadership, managing expectations, and keeping focus on the longer term. Creating an Effective Public Sector will be of interest to decision makers in the public sector, project managers working on central and local government projects, and senior civil servants. It will also be invaluable for advanced undergraduate and post-graduate students studying in the fields of government, project management, and public-sector management.

The Politics of Public Sector Performance

Michael Roll
The Politics of Public Sector Performance Book PDF

Author : Michael Roll
Publisher : Routledge
Page : 344 pages
File Size : 48,5 Mb
Release : 2014-01-10
Category : Political Science
ISBN : 9781317934547

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The Politics of Public Sector Performance by Michael Roll Pdf

It is widely believed that the state in developing countries is weak. The public sector, in particular, is often regarded as corrupt and dysfunctional. This book provides an urgently needed corrective to such overgeneralized notions of bad governance in the developing world. It examines the variation in state capacity by looking at a particularly paradoxical and frequently overlooked phenomenon: effective public organizations or ‘pockets of effectiveness’ in developing countries. Why do these pockets exist? How do they emerge and survive in hostile environments? And do they have the potential to trigger more comprehensive reforms and state-building? This book provides surprising answers to these questions, based on detailed case studies of exceptional public organizations and state-owned enterprises in Africa, Asia, the Caribbean, Latin America and the Middle East. The case studies are guided by a common analytical framework that is process-oriented and sensitive to the role of politics. The concluding comparative analysis develops a novel explanation for why some public organizations in the developing world beat the odds and turn into pockets of public sector performance and service delivery while most do not. This book will be of strong interest to students and scholars of political science, sociology, development, organizations, public administration, public policy and management.

Developing Public Sector Leadership

Petri Virtanen,Marika Tammeaid
Developing Public Sector Leadership Book PDF

Author : Petri Virtanen,Marika Tammeaid
Publisher : Springer Nature
Page : 186 pages
File Size : 52,5 Mb
Release : 2020-03-11
Category : Political Science
ISBN : 9783030423117

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Developing Public Sector Leadership by Petri Virtanen,Marika Tammeaid Pdf

This book presents tools, techniques, and best practices to develop public-sector leadership. Based on scholarly research as well as the authors’ professional experience as leadership trainers and consultants, it offers guidance and practical know-how for public-sector managers, civil servants and policymakers in public administration on how to create and develop leadership skills and practice. By analyzing the particular nature of political processes and public policy decision-making as well as the complex challenges of public organizations, the authors identify competencies, leadership skills and methods required for successful governance, administration, and management of public organizations. The authors also discuss different leadership styles and philosophies, cover topics such as public sector leadership training of 2020’s, and present case studies on successful public-sector leadership development and future-oriented leadership models. Balancing public-sector leadership theory with practical illustrations and examples, tools and techniques, the book helps managers master the art of public-sector leadership.

The Public Sector

Jan-Erik Lane
The Public Sector Book PDF

Author : Jan-Erik Lane
Publisher : SAGE
Page : 374 pages
File Size : 41,6 Mb
Release : 2000-02-28
Category : Political Science
ISBN : 0761967494

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The Public Sector by Jan-Erik Lane Pdf

The Third Edition of this successful textbook introduces students to the major concepts, models, and approaches surrounding the public sector. Now fully updated to include coverage of the New Public Management (NPM), The Public Sector is the most comprehensive textbook on theories of public policy and public administration. The Public Sector is introduced within a three-part framework: public resource allocation, redistribution and regulation. Jan-Erik Lane explains the basic concepts of each of these broad areas, and goes on to examine their consequences for various approaches to the making and implementation of public policy. The book explores models of management, effectiveness and

Leading Public Sector Innovation

Christian Bason
Leading Public Sector Innovation Book PDF

Author : Christian Bason
Publisher : Policy Press
Page : 290 pages
File Size : 40,5 Mb
Release : 2010
Category : Political Science
ISBN : 9781847426338

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Leading Public Sector Innovation by Christian Bason Pdf

In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.

The Three Pillars of Public Management

Ole Ingstrup,Paul Crookall
The Three Pillars of Public Management Book PDF

Author : Ole Ingstrup,Paul Crookall
Publisher : McGill-Queen's Press - MQUP
Page : 262 pages
File Size : 49,7 Mb
Release : 2000-03
Category : Business & Economics
ISBN : 0773520619

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The Three Pillars of Public Management by Ole Ingstrup,Paul Crookall Pdf

Written especially for the public sector, but applicable far beyond it, The Three Pillars of Public Management offers government managers insights that, for the first time, speak directly to their situation. Unlike other management books that promote fads and private-sector models or focus on politics, policy, and government-wide reforms, this book offers tangible suggestions to improve public service agencies or individual work sites. Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service, from central agencies and top national departments to regional, state, or provincial governments and municipalities. With an easy-to-read style, inspiring examples, and a checklist of questions at the end of each chapter the book is a valuable tool for improving the public sector workplace and helping public servants make a difference. The Three Pillars of Public Management makes a significant contribution to the field of public sector management, providing a framework for recognizing and improving effectiveness in public organizations. It clearly fills a gap in the available literature.? Jim McDavid, School of Public Administration, University of Victoria Ole Ingstrup is Commissioner of Corrections, Correctional Service of Canada. He is the co-author of Our Story and the author of numerous articles and reviews. Paul Crookall was senior advisor, Correctional Service of Canada, and is now a consultant in private practice.

Creating Effective Rules in Public Sector Organizations

Leisha DeHart-Davis
Creating Effective Rules in Public Sector Organizations Book PDF

Author : Leisha DeHart-Davis
Publisher : Georgetown University Press
Page : 190 pages
File Size : 48,6 Mb
Release : 2017-07-01
Category : Political Science
ISBN : 9781626164475

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Creating Effective Rules in Public Sector Organizations by Leisha DeHart-Davis Pdf

The organizational perspective on rules -- The individual perspective on rules -- The behavioral perspective on rules -- The organizational rules framework and non-union employee grievance policy -- Green tape : creating effective organizational rules -- Conclusion -- Appendix : local government workplaces study design

The Path to Becoming a Data-Driven Public Sector

Oecd,Organisation for Economic Co-operation and Development
The Path to Becoming a Data Driven Public Sector Book PDF

Author : Oecd,Organisation for Economic Co-operation and Development
Publisher : Org. for Economic Cooperation & Development
Page : 168 pages
File Size : 46,9 Mb
Release : 2019-11-28
Category : Electronic
ISBN : 9264517952

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The Path to Becoming a Data-Driven Public Sector by Oecd,Organisation for Economic Co-operation and Development Pdf

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.

Handbook on Performance Management in the Public Sector

Deborah Blackman
Handbook on Performance Management in the Public Sector Book PDF

Author : Deborah Blackman
Publisher : Edward Elgar Publishing
Page : 352 pages
File Size : 48,7 Mb
Release : 2021-05-28
Category : Political Science
ISBN : 9781789901207

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Handbook on Performance Management in the Public Sector by Deborah Blackman Pdf

This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.

Organizational Assessment and Improvement in the Public Sector

Kathleen M. Immordino
Organizational Assessment and Improvement in the Public Sector Book PDF

Author : Kathleen M. Immordino
Publisher : CRC Press
Page : 248 pages
File Size : 40,6 Mb
Release : 2009-10-13
Category : Political Science
ISBN : 1420084216

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Organizational Assessment and Improvement in the Public Sector by Kathleen M. Immordino Pdf

Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.

Creating Public Value

Mark H. Moore
Creating Public Value Book PDF

Author : Mark H. Moore
Publisher : Harvard University Press
Page : 420 pages
File Size : 45,5 Mb
Release : 1997-03-25
Category : Political Science
ISBN : 9780674248786

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Creating Public Value by Mark H. Moore Pdf

A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.

Systems Approaches to Public Sector Challenges Working with Change

OECD
Systems Approaches to Public Sector Challenges Working with Change Book PDF

Author : OECD
Publisher : OECD Publishing
Page : 152 pages
File Size : 42,6 Mb
Release : 2017-08-11
Category : Electronic
ISBN : 9789264279865

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Systems Approaches to Public Sector Challenges Working with Change by OECD Pdf

This report, produced by the OECD Observatory of Public Sector Innovation, explores how systems approaches can be used in the public sector to solve complex or “wicked” problems.

Handbook of Innovation in Public Services

Stephen P. Osborne,Louise Brown
Handbook of Innovation in Public Services Book PDF

Author : Stephen P. Osborne,Louise Brown
Publisher : Edward Elgar Publishing
Page : 609 pages
File Size : 41,8 Mb
Release : 2013-01-01
Category : Business & Economics
ISBN : 9781849809757

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Handbook of Innovation in Public Services by Stephen P. Osborne,Louise Brown Pdf

Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.

Improving Public Sector Productivity

Ellen D. Rosen
Improving Public Sector Productivity Book PDF

Author : Ellen D. Rosen
Publisher : SAGE Publications
Page : 291 pages
File Size : 55,8 Mb
Release : 1993-07-22
Category : Political Science
ISBN : 9781452253817

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Improving Public Sector Productivity by Ellen D. Rosen Pdf

The productivity of America′s public agencies has never been more closely scrutinized. Taxpayers have drawn the line on what they are--and are not--willing to pay for governmental programs. Both public servants and their clients have an equal stake in making public agencies more productive and respected. Public agencies can be made more efficient, effective, and humane, and Improving Public Sector Productivity shows how. Ellen Rosen provides practical guidance to enhance both the service quality and client satisfaction of public agencies at the local, state, and national level. A wealth of current cases and examples focuses on the issues of quality management, improving service delivery, job reorganization, and worker empowerment. The author also details methods for measuring public productivity. Policymakers, public sector managers, researchers, and students of public administration will find Improving Public Sector Productivity an indispensable toolkit of ideas, strategies, and applications for making better use of taxpayers′ money. "This book is a welcome addition to the literature because it offers practical solutions as well as discussing theoretical issues. . . .The book is aimed at the serious student and practitioner of public administration and because it is written in a way that combines theory with practice, it is accessible to this audience. --Urban Studies "Managers and elected officials will find a ′tool-kit′ of ideas, strategies, and applications for making better use of taxpayers′ money--all based on sound rationale and of proven worth. The productivity concerns provided in the book can help improve service quality and client satisfaction, while being sensitive to employee concerns and asking them to contribute to the enterprise." --Beverly A. Cigler, The Pennsylvania State University "Ellen Doree Rosen′s book, Improving Public Sector Productivity, Concepts, and Practice provides some very useful information and ideas on how to attain higher levels of productivity. The book succeeds, however, in clearly explaining the many constraints on public administration which militate against achieving high levels of focus and efficiency. Improving the Public Sector Productivity et al. is thought provoking, intelligent, and one of the more practical public administration texts I′ve read. I recommend it to professors and students for its clear-eyed description of the issues practitioners must deal with in attempting to improve the way public business is conducted. It is a superior guide for those in the field who could often use a conceptual framework to help assess where we are and to mark a path in the direction we need to go." --Mark Miller, Orange County Chapter of the American Society of Public Administration

Creating Effective Rules in Public Sector Organizations

Leisha DeHart-Davis
Creating Effective Rules in Public Sector Organizations Book PDF

Author : Leisha DeHart-Davis
Publisher : Georgetown University Press
Page : 192 pages
File Size : 54,5 Mb
Release : 2017-07-01
Category : Political Science
ISBN : 9781626164482

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Creating Effective Rules in Public Sector Organizations by Leisha DeHart-Davis Pdf

The creation of rules that govern processes or behavior is essential to any organization, but these rules are often maligned for creating inefficiencies. This book provides the first comprehensive portrait of rules in public organizations and seeks to find the balance between rules that create red tape and rules that help public organizations function effectively, what the author calls “green tape.” Drawing on a decade of original research and interdisciplinary scholarship, Leisha DeHart-Davis builds a framework of three perspectives on rules: the organizational perspective, which sees rules as a tool for achieving managerial goals and organizational functions; the individual perspective, which examines how rule design and implementation affect employees; and the behavioral perspective, which explores human responses to the intersection of the first two perspectives. The book then considers the effectiveness of rules, applying these perspectives to a case study of employee grievance policies in North Carolina local government. Finally, the book concludes by outlining five attributes of effective rules—green tape—to guide future rule creation in public organizations. It applies green tape principles to the Five-Second Rule, a crowd control policy Missouri police implemented in the wake of protests following the Michael Brown shooting. Government managers and scholars of public administration will benefit from DeHart-Davis’s investigation and guidance.