Critical Conversations

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Crucial Conversations Tools for Talking When Stakes Are High Second Edition Book PDF

Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
Publisher : McGraw Hill Professional
Page : 287 pages
File Size : 54,7 Mb
Release : 2011-09-16
Category : Business & Economics
ISBN : 9780071772204

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler Pdf

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Joseph Grenny,Kerry Patterson,Ron McMillan,Al Switzler,Emily Gregory
Crucial Conversations Tools for Talking When Stakes are High Third Edition Book PDF

Author : Joseph Grenny,Kerry Patterson,Ron McMillan,Al Switzler,Emily Gregory
Publisher : McGraw Hill Professional
Page : 332 pages
File Size : 44,9 Mb
Release : 2021-10-26
Category : Business & Economics
ISBN : 9781260474190

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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Joseph Grenny,Kerry Patterson,Ron McMillan,Al Switzler,Emily Gregory Pdf

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Difficult Conversations

Douglas Stone,Bruce Patton,Sheila Heen
Difficult Conversations Book PDF

Author : Douglas Stone,Bruce Patton,Sheila Heen
Publisher : Penguin
Page : 401 pages
File Size : 50,8 Mb
Release : 2023-08-22
Category : Psychology
ISBN : 9780593511695

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Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen Pdf

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Difficult Conversations

Douglas Stone,Bruce Patton,Sheila Heen
Difficult Conversations Book PDF

Author : Douglas Stone,Bruce Patton,Sheila Heen
Publisher : Penguin
Page : 351 pages
File Size : 48,8 Mb
Release : 2010-11-02
Category : Psychology
ISBN : 9781101496763

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Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen Pdf

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Critical Conversations in Healthcare, Second Edition

Cheri Clancy
Critical Conversations in Healthcare Second Edition Book PDF

Author : Cheri Clancy
Publisher : Sigma
Page : 320 pages
File Size : 43,6 Mb
Release : 2018-11-12
Category : Medical
ISBN : 9781945157905

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Critical Conversations in Healthcare, Second Edition by Cheri Clancy Pdf

Critical Conversations in Healthcare, Second Edition, provides scripts and scenarios to facilitate better, more effective communication in healthcare settings. Chapters feature do’s and don’ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are a new nurse at the bedside or the CEO of a major healthcare facility, this fully revised second edition will show you how to: · Work with frustrated families, angry physicians, and uncooperative colleagues · Deal with gossip, harassment, and other tough topics · Successfully address workloads, management styles, and other tricky subjects · Improve the patient experience · Overcome conversation traps

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback Book PDF

Author : Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
Publisher : McGraw-Hill Professional
Page : 303 pages
File Size : 46,5 Mb
Release : 2013-05-24
Category : Business & Economics
ISBN : 9780071829311

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield Pdf

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Critical Conversations For Dummies

Christina Tangora Schlachter
Critical Conversations For Dummies Book PDF

Author : Christina Tangora Schlachter
Publisher : John Wiley & Sons
Page : 341 pages
File Size : 44,8 Mb
Release : 2013-03-05
Category : Business & Economics
ISBN : 9781118502471

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Critical Conversations For Dummies by Christina Tangora Schlachter Pdf

The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.

Critical Conversations

Susan Gross Forneris,Mary Fey
Critical Conversations Book PDF

Author : Susan Gross Forneris,Mary Fey
Publisher : National League for Nursing
Page : 0 pages
File Size : 41,6 Mb
Release : 2017-09-07
Category : Critical thinking
ISBN : 149639626X

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Critical Conversations by Susan Gross Forneris,Mary Fey Pdf

With today's health care systems demanding not only capable nurses but also reflective practitioners, nurse educators are challenged more than ever to engage students in making sense of their experiences and responding thoughtfully to diverse situations. Critical Conversations helps nursing educators discover how better listening can lead to better learning with insightful guidance on the conversations that drive effective understanding for both instructors and students. Applying The NLN Guide for Teaching Thinking, this monograph helps nursing educators practice and implement the most effective strategies for fostering critical conversations across simulation, classroom, and clinical learning environments. From conceptualizing learning as meaning making to the cognitive strategy of being critical and engaging learners through purposeful learning conversations, straightforward exemplars throughout the text offer a support structure to guide educators in helping students learn to think deeply and critically in any setting.

Classroom Talk for Social Change

Melissa Schieble,Amy Vetter,Kahdeidra Monét Martin
Classroom Talk for Social Change Book PDF

Author : Melissa Schieble,Amy Vetter,Kahdeidra Monét Martin
Publisher : Teachers College Press
Page : 161 pages
File Size : 42,9 Mb
Release : 2020
Category : Education
ISBN : 9780807778395

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Classroom Talk for Social Change by Melissa Schieble,Amy Vetter,Kahdeidra Monét Martin Pdf

Learn how to foster critical conversations in English language arts classrooms. This guide encourages teachers to engage students in noticing and discussing harmful discourses about race, gender, and other identities. The authors take readers through a framework that includes knowledge about power, a critical learner stance, critical pedagogies, critical talk moves, and vulnerability. The text features in-depth classroom examples from six secondary English language arts classrooms. Each chapter offers specific ways in which teachers can begin and sustain critical conversations with their students, including the creation of teacher inquiry groups that use transcript analysis as a learning tool. Book Features: Strategies that educators can use to facilitate conversations about critical issues.In-depth classroom examples of teachers doing this work with their students.Questions, activities, and resources that foster self-reflection.Tools for engaging in transcript analysis of classroom conversations.Suggestions for developing inquiry groups focused on critical conversations.

Difficult Conversations (HBR 20-Minute Manager Series)

Harvard Business Review
Difficult Conversations HBR 20 Minute Manager Series Book PDF

Author : Harvard Business Review
Publisher : Harvard Business Review Press
Page : 128 pages
File Size : 43,8 Mb
Release : 2016-01-26
Category : Business & Economics
ISBN : 9781633690790

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Difficult Conversations (HBR 20-Minute Manager Series) by Harvard Business Review Pdf

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Critical Conversations in Philosophy of Education

Wendy Kohli
Critical Conversations in Philosophy of Education Book PDF

Author : Wendy Kohli
Publisher : Routledge
Page : 420 pages
File Size : 54,6 Mb
Release : 2013-09-13
Category : Education
ISBN : 9781136646294

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Critical Conversations in Philosophy of Education by Wendy Kohli Pdf

Critical Conversations in Philosophy of Education presents a series of conversations expressing many of the multiple voices that currently constitute the field of philosophy of education. Philosophy of education as a discipline has undergone several turns--the once marginal perspectives of the various feminisms, critical Marxism, and poststructuralist, postmodernist and cultural theory have gained ground alongside those of Anglo-analytic and pragmatic thought. Just as Western philosophers in general are coming to terms with the "end of philosophy" pronouncement implicit in postmodernism, so too are philosophers of education faced with similar challenges--challenges to long-held moral, political, aesthetic and epistemological commitments. The contributors take up these challenges through a dialogical structure, expressing differing positions without engaging in destructive critique.

Critical Conversations

Tom Gilson
Critical Conversations Book PDF

Author : Tom Gilson
Publisher : Kregel Publications
Page : 200 pages
File Size : 50,6 Mb
Release : 2016
Category : Religion
ISBN : 9780825443961

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Critical Conversations by Tom Gilson Pdf

Christian parents need to be prepared to answer the myriad challenges teens might hear in today’s increasingly pro homosexual culture. “Why shouldn’t gays get married?” “Who says gay sex is wrong?” “Does the Bible actually say there’s anything wrong with homosexuality?” “Don’t you care that kids are being bullied just for being themselves?” To start the discussion, Gilson provides a brief history of the issues beginning with the sexual revolution of the 1960s. He explains how and why cultural attitudes have reversed on this subject in such a short timespan, leaving Christians scrambling for answers. This is perhaps the most complicated and contentious issue Christians face in today’s culture. Most churches are poorly equipped to handle it; parents are even less prepared. The good news is that parents need not have pat answers ready before they dive into conversations with their teens and preteens on this difficult topic. Learning together—parents struggling through these issues alongside their kids and leading them to biblical answers— has relational benefits. Answers are important, though, so manageable, nontechnical answers to common questions surrounding this issue are provided, as well as a guide to further resources.

Critical Conversations in CoTeaching

Carrie Chapman,Cate Hart Hyatt
Critical Conversations in CoTeaching Book PDF

Author : Carrie Chapman,Cate Hart Hyatt
Publisher : Solution Tree Press
Page : 200 pages
File Size : 50,5 Mb
Release : 2011-11-01
Category : Education
ISBN : 9781935542346

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Critical Conversations in CoTeaching by Carrie Chapman,Cate Hart Hyatt Pdf

In this practitioner’s guide to building a quality collaborative relationship through critical conversations, the authors explain three co-teaching models and how co-teaching fits within school improvement initiatives. Next, they present the critical conversations framework designed to foster dramatic improvements in the way educators communicate with their colleagues. The authors use practical examples and real-life stories to show how co-teaching strategies make a positive difference for students.

Summary of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen

QuickRead,Lea Schullery
Summary of Difficult Conversations by Douglas Stone Bruce Patton and Sheila Heen Book PDF

Author : QuickRead,Lea Schullery
Publisher : QuickRead.com
Page : 18 pages
File Size : 44,9 Mb
Release : 2024-05-20
Category : Study Aids
ISBN : 8210379456XXX

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Summary of Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen by QuickRead,Lea Schullery Pdf

Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. Each day we either attempt or avoid such conversations, whether it’s confronting an underperforming employee or simply disagreeing with a spouse. Unfortunately, these tough conversations are inevitable so perhaps it’s time to learn how to have one productively. Thankfully, authors Douglas Stone, Bruce Patton, and Sheila Heen have put together tips and tricks to help you become better at communicating. As you read, you’ll learn about the common mistakes people make when having difficult conversations as well as how to arm yourself with the tools you need to prevent them. In the end, you’ll learn how to communicate effectively and have difficult conversations without hurting anyone in the process. Keep reading to learn how every discussion has Three Conversations and how you can approach and improve each one for more meaningful, purposeful conversations. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. DISCLAIMER: This book summary is meant as a preview and not a replacement for the original work. If you like this summary please consider purchasing the original book to get the full experience as the original author intended it to be. If you are the original author of any book on QuickRead and want us to remove it, please contact us at [email protected].

Conversations in Food Studies

Colin R. Anderson,Jennifer Brady,Charles Z. Levkoe
Conversations in Food Studies Book PDF

Author : Colin R. Anderson,Jennifer Brady,Charles Z. Levkoe
Publisher : Univ. of Manitoba Press
Page : 128 pages
File Size : 44,8 Mb
Release : 2016-09-30
Category : Social Science
ISBN : 9780887555428

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Conversations in Food Studies by Colin R. Anderson,Jennifer Brady,Charles Z. Levkoe Pdf

Few things are as important as the food we eat. "Conversations in Food Studies" demonstrates the value of interdisciplinary research through the cross-pollination of disciplinary, epistemological, and methodological perspectives. Widely diverse essays, ranging from the meaning of milk, to the bring-your-own-wine movement, to urban household waste, are the product of collaborating teams of interdisciplinary authors. Readers are invited to engage and reflect on the theories and practices underlying some of the most important issues facing the emerging field of foodstudies today. Conversations in Food Studies brings to the table thirteen original contributions organized around the themes of representation, governance, disciplinary boundaries, and, finally, learning through food. This collection offers an important and groundbreaking approach to food studies as it examines and reworks the boundaries that have traditionally structured the academy and that underlie much of food studies literature.