Cross Cultural Management And Communication In Europe Britain Germany France And Italy

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Cross-Cultural Management and Communication in Europe - Britain, Germany, France and Italy

Author : Heidrun Farnell
Publisher : GRIN Verlag
Page : 62 pages
File Size : 52,9 Mb
Release : 2002-06-23
Category : Business & Economics
ISBN : 9783638130875

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Cross-Cultural Management and Communication in Europe - Britain, Germany, France and Italy by Heidrun Farnell Pdf

Master's Thesis from the year 2002 in the subject Business economics - Business Management, Corporate Governance, grade: 1 (A), University of Brighton (Management), language: English, abstract: Introduction The member countries of the European Union are becoming more and more integrated, but, as the above extract shows, cultural differences among the individual states still remain and can pose problems. Effective cross-cultural management and communication between the countries is essential in order to work efficiently together and build a strong union. We encounter cross-cultural issues in all areas of our life, but in this dissertation I will concentrate on cross-cultural communication and management in a business context. Today, numerous businesses operate on an international or European level, mergers between companies from different countries have become very common and for these businesses to work efficiently management and employees have to be aware of cultural differences and understand how to use them to their advantage, instead of seeing them as an obstacle. Having worked in an international environment for several years, I have become aware of differences between nationalities and interested in exploring where these differences come from and how to accept and deal effectively with them. Over the summer of 2001 I was working as a coach for several European teams within American Express Customer Relations and encountered difficulties with some of my trainees, which, as I realised later, were triggered by cultural differences. In this paper I will attempt to give a brief overview of the work of three major theorists, who have researched cross-cultural management and communication. In the second chapter I will outline the consequences cultural differences can have on the workings and organisation of business. Due to the parameters of this project I have chosen only three areas to look at - communication, leadership and meetings. The next chapter will include details about a survey I conducted at American Express Customer Relations, the results of which I will critically evaluate and compare to the theories mentioned in Chapter 1. [...]

Cross-cultural Communication

Author : Gerard Bannon
Publisher : Kogan Page Publishers
Page : 196 pages
File Size : 45,9 Mb
Release : 2003
Category : Business & Economics
ISBN : 074943922X

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Cross-cultural Communication by Gerard Bannon Pdf

Cross Cultural Communication is a practical handbook for those who regularly deal with other cultures in their day-to-day work.

Cross-cultural Management

Author : Dipak Kumar Bhattacharyya
Publisher : PHI Learning Pvt. Ltd.
Page : 354 pages
File Size : 41,5 Mb
Release : 2010
Category : Business & Economics
ISBN : 9788120340091

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Cross-cultural Management by Dipak Kumar Bhattacharyya Pdf

And, as multinational corporations (MNCs) and Transnational Corporations (TNCs) spread their wings across nations with numerous employees of different nationalities, with their different cultures, different mores and different behaviours, organizations have to reconcile these differences and have to forge a unified organizational culture to achieve their mission, vision and objectives. This book eminently suits as a text to address these goals. Divided into 14 chapters, this comprehensive and well-organized text discusses in detail the many cultural issues facing organizations. Professor Bhattacharyya, with his expertise and wealth of experience, provides a masterly analysis of the subject, harmoniously blending the theory and practice of cross-cultural management, making it a unified whole. Not only does the text give a thorough understanding of culture, showing that it is an amalgam of shared values and behaviours of groups as well as a phenomenon applicable to individuals, it also delineates the many facets of corporate culture. The text discusses the entire gamut of organizational culture, cultural differences, diversity management, cross-cultural management, globalization, impact of culture on globalization, and the impact of technology and culture on organization. In addition, it focuses on cross-cultural communication, cultural issues in mergers and acquisitions, resource management, cross-cultural decision making, and ways and means of managing cross-cultural teams.

Cross-Cultural Business Pocketbook

Author : John Mattock
Publisher : Management Pocketbooks
Page : 114 pages
File Size : 52,7 Mb
Release : 2015-09-16
Category : Business & Economics
ISBN : 9781907077098

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Cross-Cultural Business Pocketbook by John Mattock Pdf

For those who do business overseas, this book is a valuable insurance policy', commented The Good Book Guide on The Cross-cultural Business Pocketbook. 'It sets out not only examples of local attitudes and thinking but a whole way of planning and executing international communication and business dealing', continued the Guide. This Pocketbook is for anyone doing business outside his or her country, whether attending or organising a multinational conference, making a presentation to a group of managers from different countries, or being relocated abroad. Starting with a look at culture and its effects on working behaviour, the book then reviews ways of developing communication skills across the culture gap. Finally there is a section of specific material covering, amongst others, Europe, the Arab world and North America. A review of this book on Amazon.co.uk states: 'This little pocketbook is a gem. It is written clearly and has an easy to use section for identifying problem areas'.

Eurodiversity

Author : George F. Simons,Arjen Bos
Publisher : Routledge
Page : 386 pages
File Size : 49,9 Mb
Release : 2002
Category : Business & Economics
ISBN : 9780877193814

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Eurodiversity by George F. Simons,Arjen Bos Pdf

How has cultural diversity affected the business climate of the growing European Union? What are European institutions and enterprises doing to manage it? In 'EuroDiversity, ' Dr. Simons gathers issue-centered perspectives on how Europe's entwined past, present, and future have made it the most strikingly diverse part of the world and what this means for doing business there. 'EuroDiversity' provides: * Insights into Europe's cultural challenges of globalization, diversity dilemmas, and opportunities * Case studies, best practices, and resources for finding the common ground and developing the competence needed to succeed 'EuroDiversity' addresses how cultural diversity affects the business climate of the growing European Union and describes what European institutions and successful organizations are doing to manage it. The book's multinational team of authors gives us issue-centered perspectives on how Europe's entwined past, present and future have made it the most strikingly diverse part of the world and what this means for doing business there. They address Europe's cultural challenges of globalization and provide abundant insights into diversity dilemmas and opportunities. They point to the best practices and resources that will assist both European enterprises and those actively present in or trading with Europe to find the cultural common ground and competence they need to succeed. Contributors: Arjen Bos, Marie-Thérèse Claes, Ph.D., Elena A. A. Garcea, Ph.D., Nigel Holden, Ph.D., Michael Stuber

Culture and Project Management

Author : Omar Zein
Publisher : Routledge
Page : 252 pages
File Size : 41,5 Mb
Release : 2016-03-03
Category : Business & Economics
ISBN : 9781317155942

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Culture and Project Management by Omar Zein Pdf

The cultural diversity within many major projects require those managing them to adapt their project management approach to be in harmony with the preferences and behaviours of stakeholders from these cultures; failure to do so can lead to misunderstandings about the project’s purpose and structure; significant difficulties in implementation and in some cases, to conflict or litigation. Omar Zein's Culture and Project Management explores the cultural impact on projects and their management, providing the reader with an understanding of the main elements of cross-cultural theory within the project context. These include our perception of context, achievement, power and group dynamics; and how we approach ambiguity and time. He then identifies key aspects of project management where cultural sensitivity is essential (for example, planning, risk management, project communication and leadership) and offers a structured plan for developing what he calls 'cultural tuning' within a project environment. The book draws on the author’s research, his professional experience of working on transnational projects and his own background. His review of the different theories alongside examples and stories of their practical application, offers project managers a new and extraordinarily rich perspective into the likely dynamics of their projects. Making appropriate adaptations to standard processes, choosing what, how and through whom you communicate with stakeholders may be signal elements in the success or failure of your projects; Culture and Project Management will show where to start.

Gower Handbook of Internal Communication

Author : Eileen Scholes
Publisher : Gower Publishing, Ltd.
Page : 490 pages
File Size : 43,5 Mb
Release : 1997
Category : Business & Economics
ISBN : 0566077000

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Gower Handbook of Internal Communication by Eileen Scholes Pdf

Employee commitment can mean the difference between success and disaster. So internal communication is now a key issue for senior management. This new Gower Handbook recognises IC's emergence as a new management discipline. It is aimed both at the generalist manager who needs to come to terms with the theoretical and technical aspects of internal communication, and the media specialist now seeking wider management skills and perspectives.Early chapters examine changes in IC's strategic context. These include organizations' increasing need for innovation and flexibility; the disappearance of 'loyalty' among employees; growing recognition of the importance of corporate 'brand' and how to sustain it; and the effects on traditional work and management patterns of new computer networks. Step-by-step guides introduce the reader to creating IC strategies and to carrying out research and measurement. Over 45 communication techniques, from team meetings to web sites, are evaluated for use in differing circumstances. The Handbook also looks at how to set about developing good communicators; and finally presents 16 practical case studies in key application areas. Organizations featured are all leaders in their field, among them Andersen Consulting, The Body Shop, BP Chemicals, IBM, The Boots Company, Glaxo Operations, Rover, SmithKline Beecham, WH Smith and Unigate Dairies.Eileen Scholes and her team have compiled what is probably the most comprehensive - and is certainly the most authoritative - guide available to the principles and practice of internal communication.

Cross-Cultural Communication

Author : B. Hurn,B. Tomalin
Publisher : Springer
Page : 226 pages
File Size : 50,6 Mb
Release : 2013-05-07
Category : Business & Economics
ISBN : 9780230391147

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Cross-Cultural Communication by B. Hurn,B. Tomalin Pdf

A comprehensive survey of the key areas of research in cross-cultural communication, based on the authors' experience in organizing and delivering courses for undergraduate and postgraduate students and in business training in the UK and overseas.

The United Kingdom. A Hofestede Model

Author : Anonim
Publisher : GRIN Verlag
Page : 26 pages
File Size : 52,5 Mb
Release : 2018-10-02
Category : Language Arts & Disciplines
ISBN : 9783668809093

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The United Kingdom. A Hofestede Model by Anonim Pdf

Seminar paper from the year 2017 in the subject Communications - Intercultural Communication, grade: 1,3, University of Applied Sciences Stuttgart, language: English, abstract: Nowadays more and more companies want to extend their activities to other countries to expand their network or range and increase their competitiveness. Basically the right to found a company or even to establish a subsidiary or branch is valid for each citizen of the European Union. But what are lucrative locations? According to a survey, many international managers see China, the USA and Germany on the top. Economic external conditions as infrastructure, qualified employees, good social climate or the stable political environment led to a high eminence of the "location" Germany in the world, but nevertheless the country doesn’t get a look-in in the sector of digitalisation. The USA is pressing ahead. But which incentives really attract and tempt companies? How attractive is the European Union or Europe? The survey places the next member state on place eight – the United Kingdom. How a culture itself influences the choice of location often isn’t evident and won’t be mentioned as a reason. But in which country is it ideal to extend or establish a company? Does a cultural dimension model point out if it’s appropriate to extend the marketing activities of a German company in another European country such as the United Kingdom? The objective of this assignment is to show if it is appropriate by applying the model of Hofstede. In the first part of the assignment the United Kingdom will be characterized by general information and its cultural values. Afterwards the model of Hofstede will be explained and the scores in the United Kingdom will be examined and interpreted by applying them to the cultural values. For simplification reasons, the last two dimensions of the Hofstede model won’t be included. The result of the two parts will lead to a recommendation for a business decision and in conclusion the main outcome will be summarized.

Marketing Communications Management

Author : Paul Copley
Publisher : Routledge
Page : 447 pages
File Size : 46,5 Mb
Release : 2007-03-30
Category : Business & Economics
ISBN : 9781136380433

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Marketing Communications Management by Paul Copley Pdf

Marketing Communications Management: concepts and theories, cases and practice makes critical reflections on the prime issues in integrated marketing communications and is designed to encourage the reader to stop and think about key issues. The author takes a managerial approach to the subject and provides a set of frameworks that facilitate both learning and teaching. A wide range of pedagogical features is included such as sample exam questions, 'stop points', vignettes, and case studies, and a summary of key points concludes each chapter. Most organizations need some form of marketing or corporate communications and this text is designed to service both practitioners and students undertaking formal study. The author addresses strategic and critical issues that dovetail with the current interest in marketing communications as reflected in the media, with particular emphasis given to advertising and sponsorship.

The Worlds Business Cultures and how to Unlock them

Author : Anonim
Publisher : Thorogood Publishing
Page : 447 pages
File Size : 50,5 Mb
Release : 2014
Category : Business etiquette
ISBN : 8210379456XXX

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The Worlds Business Cultures and how to Unlock them by Anonim Pdf

With the aid of a specially developed model – The 5 C’s Model – expert authors demonstrate how to get your communications right internationally and ensure that meetings, both face-to-face and virtual, go according to plan. Barry Tomalin and Mike Nicks offer strategies and tactics for getting people from different countries on your side, and detailing the knowledge you need to make the right impression and avoid giving offence. The authors provide a framework for understanding any culture in the world, but include specific chapters on the top 16 economies in the world in 2050, according to Morgan Grenfell bank: China, USA, Germany, UK, Russia, India, Indonesia, Brazil, France, Italy, Spain, The Gulf, South Korea, Mexico, Australia and Japan

Bridging the Culture Gap

Author : Canning International,Penny Carté,Chris Fox
Publisher : Kogan Page Publishers
Page : 217 pages
File Size : 55,7 Mb
Release : 2008-07-03
Category : Business & Economics
ISBN : 9780749454975

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Bridging the Culture Gap by Canning International,Penny Carté,Chris Fox Pdf

As globalization continues to gather momentum, the contact between business people from other countries is becoming more and more frequent. The more national boundaries a company crosses, the greater the scope for misunderstanding and conflict. To succeed internationally, it is essential to be able to break the barriers of culture, language and set patterns of thinking. The second edition of Bridging the Culture Gap, written by two of Canning's most experienced trainers, is a distillation of many years' work and is based on the real-life business situations of their international clients. You'll find out how to interpret the party line, communicate with style, get your message across, be sensitive to other cultures, and ultimately, win the deal. This fully updated new edition also includes a new chapter on making yourself understood in English. Packed with fascinating cases, cultural awareness scales, communication style tests and practical tips, this lively guide will help anyone - of any nationality - to become a better communicator. Whether you're planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, Bridging the Culture Gap will ensure that your cultural awareness antennae are well tuned.

Cross-Cultural Management

Author : Jean-François Chanlat,Eduardo Davel,Jean-Pierre Dupuis
Publisher : Routledge
Page : 311 pages
File Size : 43,6 Mb
Release : 2013-07-24
Category : Business & Economics
ISBN : 9781135076467

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Cross-Cultural Management by Jean-François Chanlat,Eduardo Davel,Jean-Pierre Dupuis Pdf

All cultures appear to share the belief that they do things ‘correctly’, while others, until proven otherwise, are assumed to be ignorant or barbaric. When people from different cultures work together and cannot take shared meanings for granted, managers face serious challenges. An individual’s parsing of an experience and its meaning may vary according to several cultural scales – national, professional, industrial and local. Awareness of cultural differences and the willingness to view them as a positive are therefore crucial assets. This edited textbook sets itself apart from existing cross-cultural management texts by highlighting to the reader the need to avoid both ethnocentrism and the belief in the universality of his or her own values and ways of thinking: the success of international negotiations and intercultural management depends on such openness and acceptance of real differences. It encourages the development of ‘nomadic intelligence’ and the creative use of a culture’s resources, according to a symbolic anthropology perspective. Through the essays and case studies in the chapters, readers will become aware of the intercultural dimension of business activities and better understand how they affect work. Cross-Cultural Management will help interested parties – students of business management, international relations and other disciplines, and business managers and other professionals – develop their ability to interact, take action and give direction in an intercultural context.

Risk Management and Innovation in Japan, Britain and the USA

Author : Ruth Taplin
Publisher : Routledge
Page : 197 pages
File Size : 41,8 Mb
Release : 2005-11-16
Category : Political Science
ISBN : 9781134207947

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Risk Management and Innovation in Japan, Britain and the USA by Ruth Taplin Pdf

Assessing and managing risk is vitally important, and is increasingly studied in a range of areas including politics and international relations, finance and insurance, and innovation and the valuing of intangible assets such as patents and intellectual property. The degree to which innovation is encouraged or otherwise – a key factor for many businesses - depends in part on the attitude towards risk in the context in which it takes place. Taplin considers the different attitudes towards risk and innovation, and the different ways in which risk and innovation are handled, in Japan, Britain the USA. Providing a broad and detailed examination of the subject, she discusses topics including risk management standards, managing risk in marketing, the insurance industry, patents, and in venture capital, and of how risk management in organizations has evolved.

European Management Systems

Author : Ronnie Lessem,Franz-Friedrich Neubauer
Publisher : McGraw-Hill Companies
Page : 328 pages
File Size : 48,5 Mb
Release : 1994
Category : Business & Economics
ISBN : CORNELL:31924066851191

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European Management Systems by Ronnie Lessem,Franz-Friedrich Neubauer Pdf

Portrays the main European management styles and the philosophical, economic and social contexts in which business is undertaken in France, Germany, Britain and Italy. This work aims to provide a basis for a third force to compare and contrast with Japan and Europe.