Cross Cultural Management And Quality Performance

Author : Yomi Babatunde,Sui Pheng Low
Publisher : Springer
Page : 449 pages
File Size : 44,8 Mb
Release : 2015-01-13
Category : Business & Economics
ISBN : 9789812873620

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Cross-Cultural Management and Quality Performance by Yomi Babatunde,Sui Pheng Low Pdf

This book explores China’s global competitiveness in the building of infrastructures with a particular interest in the resource-rich African countries. The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria. This provides better understanding of the linkages between TQM, based on the International Organization for Standardization’s ISO 9000 quality management systems (QMS), and national culture, based on Emeritus Professor Geert Hofstede’s national cultural dimensions. Premised on the culture-specificity and bi-directionality relationships between TQM and national culture, this book investigates the construction industries in China and Nigeria including their strengths, weaknesses, opportunities, and threats (SWOT) as well as an appraisal of their historical and emerging relationships. In its conceptual approach, this book presents different models in the lead up to its primary theoretical contribution of a quality management assessment model (QMAM) that was adopted during the study’s field work. The book also presents relevant lessons relating to cross cultural management and quality performance not only to the Nigerians but also other foreign players in Nigeria’s construction industry.

Author : Mahmoud Moussa,Thomas Doumani,Adela McMurray,Nuttawuth Muenjohn,Ling Deng
Publisher : Palgrave Macmillan
Page : 320 pages
File Size : 49,7 Mb
Release : 2022-02-28
Category : Business & Economics
ISBN : 3030912671

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Cross-Cultural Performance Management by Mahmoud Moussa,Thomas Doumani,Adela McMurray,Nuttawuth Muenjohn,Ling Deng Pdf

The book’s foundations informing its content are anchored to evidence-based primary data, which was collected in the Thailand context utilising interview and case study techniques. The data has been internationally scrutinized by our peers to validate its truthfulness and integrity. In this way, our book sheds reliable and valid new understandings on the complex relationship between performance management and the effects of culture. The book transcends beyond conceptual discussions as it is anchored to evidence-based data to inform the direct or obvious cultural value differences exploring the very concept of efficacy and how culture impacts on the way in which we perceive what constitutes the pursuit of efficacious outcomes in managing employees. Therefore, this novel research design offers integrated insights from practitioners, and academics, in the field of management within organisations from various Thai industry contexts.

Author : Flevy Lasrado
Publisher : Springer
Page : 193 pages
File Size : 47,8 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9783319700755

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Achieving Organizational Excellence by Flevy Lasrado Pdf

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

Author : Yomi Babatunde,Low Sui Pheng
Publisher : Unknown
Page : 484 pages
File Size : 47,7 Mb
Release : 2015-01-31
Category : Electronic
ISBN : 9812873635

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Cross-Cultural Management and Quality Performance by Yomi Babatunde,Low Sui Pheng Pdf

Author : Abraham Allotey
Publisher : GRIN Verlag
Page : 58 pages
File Size : 50,7 Mb
Release : 2008-08-18
Category : Business & Economics
ISBN : 9783640140398

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Implementing Total Quality Management (TQM) - The Issue of National Culture by Abraham Allotey Pdf

Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 70%, University of East London (East London Business School), course: Master of Business Administration, language: English, abstract: Total Quality Management has worked in Japan, so why shouldn't it work in the USA, Europe or Africa? This is a very popular statement amongst many multinational companies when they want to implement quality strategies in different countries. They usually ignore the importance of culture and its impact on transplanting quality strategies that has been successful in one cultural set up. This is one of the main reasons why TQM has not worked in many countries. The compatibility of TQM with different cultures should always be reviewed since work ethics for instance in Ghana is different from that in Japan. Culture reflects the way of life, values, and beliefs of a society and as such very difficult to change but rather can be slightly modified through education and training to adapt to certain quality management strategies. This claim of the impact of national culture, on the successful TQM implementation across national boundaries forms the basis of this management report. In this report therefore, literature on both TQM and culture will be critically discussed in the first two chapters. The third chapter will critically analyze the literature on the impact of culture in the successful implementation of TQM across different countries. Chapter four will analyze the managerial implications and finally a conclusion and recommendation will be drawn. [...]

Author : Zeynep Aycan,Rabindra N Kanungo,Manuel Mendonca
Publisher : SAGE
Page : 393 pages
File Size : 40,8 Mb
Release : 2014-02-13
Category : Business & Economics
ISBN : 9781446297926

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Organizations and Management in Cross-Cultural Context by Zeynep Aycan,Rabindra N Kanungo,Manuel Mendonca Pdf

*Winner in the Management and Leadership Textbook Category at CMI Management Book of the Year Awards 2015* An ideal course text for Organizational Behaviour, Human Resource Management or Cross-Cultural Management courses. Chapters present the fundamental theoretical approaches in all key areas including leadership, ethics and change, and then explore them in the context of culture and cross-cultural management. Encourages self-reflection and critical appraisal through a series of questions and scenarios designed to get you thinking like a manager working with an international team. Provides practical guidance on tackling the most complex issues facing managers today. Contains insights into the experiences of real employees working in a multicultural environment. The companion website provides a wealth of additional material to support students and teachers alike.

Author : Norhayati Zakaria,Flevy Lasrado
Publisher : CRC Press
Page : 128 pages
File Size : 53,7 Mb
Release : 2019-12-06
Category : Medical
ISBN : 9781351055048

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Embedding Culture and Quality for High Performing Organizations by Norhayati Zakaria,Flevy Lasrado Pdf

Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

Author : Dipak Kumar Bhattacharyya
Publisher : PHI Learning Pvt. Ltd.
Page : 354 pages
File Size : 47,9 Mb
Release : 2010
Category : Business & Economics
ISBN : 9788120340091

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Cross-cultural Management by Dipak Kumar Bhattacharyya Pdf

And, as multinational corporations (MNCs) and Transnational Corporations (TNCs) spread their wings across nations with numerous employees of different nationalities, with their different cultures, different mores and different behaviours, organizations have to reconcile these differences and have to forge a unified organizational culture to achieve their mission, vision and objectives. This book eminently suits as a text to address these goals. Divided into 14 chapters, this comprehensive and well-organized text discusses in detail the many cultural issues facing organizations. Professor Bhattacharyya, with his expertise and wealth of experience, provides a masterly analysis of the subject, harmoniously blending the theory and practice of cross-cultural management, making it a unified whole. Not only does the text give a thorough understanding of culture, showing that it is an amalgam of shared values and behaviours of groups as well as a phenomenon applicable to individuals, it also delineates the many facets of corporate culture. The text discusses the entire gamut of organizational culture, cultural differences, diversity management, cross-cultural management, globalization, impact of culture on globalization, and the impact of technology and culture on organization. In addition, it focuses on cross-cultural communication, cultural issues in mergers and acquisitions, resource management, cross-cultural decision making, and ways and means of managing cross-cultural teams.

Author : Philippe d'Iribarne,Sylvie Chevrier,Alain Henry,Jean-Pierre Segal,Geneviève Tréguer-Felten
Publisher : Oxford University Press
Page : 336 pages
File Size : 52,6 Mb
Release : 2020-04-04
Category : Business & Economics
ISBN : 9780192599407

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Cross-Cultural Management Revisited by Philippe d'Iribarne,Sylvie Chevrier,Alain Henry,Jean-Pierre Segal,Geneviève Tréguer-Felten Pdf

Drawing on thirty years of empirical research, this book reveals the diversity of managerial practices that may be observed throughout the world, even in places where companies are using management methods that appear identical. Using data from over fifty countries, it presents a new theoretical approach to cultural diversity whereby culture is considered a filter through which people understand reality and give it meaning. This interpretative perspective reminds us that interactions within organizational contexts are primarily social, and thus conceived differently from one culture to another. This is fundamental to our understanding of the challenges of globalization and the powerful forces that foster the international homogenization of management practices. Leadership, decision-making, customer relations, ethics and corporate social responsibility, and interpersonal and corporate communication are just some aspects of management underpinned and influenced by cultural variation. In response to this intellectual and practical challenge this book provides methodological guidelines to enable researchers and practitioners to engage in an alternative approach to cross-cultural management.

Author : Zeynep Aycan,Rabindra N Kanungo,Manuel Mendonca
Publisher : SAGE
Page : 697 pages
File Size : 46,6 Mb
Release : 2014-02-13
Category : Business & Economics
ISBN : 9781446297933

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Organizations and Management in Cross-Cultural Context by Zeynep Aycan,Rabindra N Kanungo,Manuel Mendonca Pdf

*Winner in the Management and Leadership Textbook Category at CMI Management Book of the Year Awards 2015* An ideal course text for Organizational Behaviour, Human Resource Management or Cross-Cultural Management courses. Chapters present the fundamental theoretical approaches in all key areas including leadership, ethics and change, and then explore them in the context of culture and cross-cultural management. Encourages self-reflection and critical appraisal through a series of questions and scenarios designed to get you thinking like a manager working with an international team. Provides practical guidance on tackling the most complex issues facing managers today. Contains insights into the experiences of real employees working in a multicultural environment. The companion website provides a wealth of additional material to support students and teachers alike.

Author : Terence Jackson
Publisher : Digital Press
Page : 423 pages
File Size : 54,6 Mb
Release : 1995
Category : Aziende
ISBN : 0750619333

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Cross-cultural Management by Terence Jackson Pdf

Transcultural management ; Management styles ; Intercultural communication.

Author : Robert T. Moran,Philip Robert Harris,Sarah Virgilia Moran
Publisher : Routledge
Page : 585 pages
File Size : 46,6 Mb
Release : 2011
Category : Business & Economics
ISBN : 9781856179232

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Managing Cultural Differences by Robert T. Moran,Philip Robert Harris,Sarah Virgilia Moran Pdf

This new eighth edition provides a leading edge text that provides insight for interacting with other cultures, working on cross-cultural teams and provides a framework for building long-lasting relationships in a diverse global business environment.

Author : Richter, Nicole F.,Strandskov, Jesper,Hauff, Sven,Taras, Vasyl
Publisher : Edward Elgar Publishing
Page : 347 pages
File Size : 49,6 Mb
Release : 2022-03-15
Category : Business & Economics
ISBN : 9781839108631

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International Business Strategy and Cross-Cultural Management by Richter, Nicole F.,Strandskov, Jesper,Hauff, Sven,Taras, Vasyl Pdf

This comprehensive yet accessible textbook provides readers with an advanced and applied approach to traditional international business that integrates key cross-cultural management topics. Its ten chapters give profound insights into analysing, selecting and entering international markets, strategic partnerships, strategic positioning, global value chains, organizational designs, intercultural interaction, leadership and motivation and international human resources management. For each of these topics, advanced and contemporary theoretical and analytical frameworks are discussed and translated into toolsets that will assist readers in solving practical challenges.

Author : David C. Thomas,Mark F. Peterson
Publisher : SAGE Publications
Page : 387 pages
File Size : 54,8 Mb
Release : 2016-12-30
Category : Business & Economics
ISBN : 9781506368290

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Cross-Cultural Management by David C. Thomas,Mark F. Peterson Pdf

Cross-Cultural Management: Essential Concepts, Fourth Edition introduces readers to the fundamentals of cross-cultural management by exploring the influence of culture on interpersonal interactions in organizational settings and examining the ever-increasing number of cross-cultural management challenges that global managers face in today’s workplace. Instead of taking a country specific approach, authors David C. Thomas and Mark F. Peterson offer a predominantly psychological perspective—focusing on the interactions of people from different cultures in organizational settings. This approach shows readers the effects culture has on a wide variety of cross-cultural interactions across organizational contexts.

Author : Peter B. Smith,Mark F. Peterson,David C. Thomas
Publisher : SAGE Publications
Page : 592 pages
File Size : 50,5 Mb
Release : 2008-05-22
Category : Business & Economics
ISBN : 9781483342696

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The Handbook of Cross-Cultural Management Research by Peter B. Smith,Mark F. Peterson,David C. Thomas Pdf

Renowned international experts Peter B. Smith, Mark F. Peterson, and David C. Thomas, editors of the The Handbook of Cross-Cultural Management, have drawn together scholars in the field of management from around the world to contribute vital information from their cross-national studies to this innovative, comprehensive tome. Chapters explore links between people and organizations, providing useful cultural perspectives on the most significant topics in the field of organizational behavior—such as motivation, human resource management, and leadership —and answering many of the field's most controversial methodological questions. Key Features Presents innovative perspectives on the cultural context of organizations: In addition to straightforward coverage of structures and processes, this Handbook addresses locally distinctive, indigenous views of organizational processes from around the world and considers the interplay of climate and wealth when analyzing how organizations operate. Offers an integrated theoretical framework: At the start of each substantive section, the Editors provide context for the upcoming chapters by discussing how prevalent cultures in different parts of the world place emphasis on particular aspects of organizational processes and outcomes. Boasts a global group of contributing scholars: This Handbook features contributing authors from around the world who represent an outstanding mix of respected, long-standing scholars in cross-cultural management as well as newer names already impacting the literature. Provides an authoritative agenda for the future development of the field: All chapters conclude with a list of promising avenues for further research and a focus on issues that remain unresolved. Intended Audience This Handbook is an ideal resource for researchers, instructors, professionals, and graduate students in fields of business, management, and psychology.