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Managing Cultural Diversity in Small and Medium-Sized Organizations by Torsten M. Kühlmann,Ramona Heinz Pdf
Torsten M. Kühlmann and Ramona Heinz developed this guideline in reference to a European project designed to analyze the overall situation of skilled immigrants. They show that the management of a workforce which is comprised of people from diverse cultural backgrounds is a challenge for small and medium-sized companies. In particular, the challenge is not only to find but also to integrate and retain immigrant workers and to use their potential to a full extent. This guideline has been developed in order to meet these challenges. It has a special focus on small to medium-sized organizations and sets out to give an introduction to the topic of “managing cultural diversity” and “integrating highly skilled immigrants.”
Creating the Multicultural Organization by Taylor Cox, Jr. Pdf
As the war for talent rages on, organizations are seeking proven methods for leveraging diversity as a resource. Creating the Multicultural Organization challenges today's organizations to stop "counting heads for the government" and begin creating effective strategies for a more positive approach to managing diversity. Using a model outlined in his earlie rworks, Taylor Cox Jr.--an associate professor at the University of Michigan Business School and president of his own consulting firm--shows readers the many practical and innovative ways that top organizations such as Alcoa effectively address diversity issues to secure and develop the talent that they need in order to succeed. A University of Michigan Business School Series Book
Cultural Diversity Management in Organizations by Alena Romanenko Pdf
Inhaltsangabe:Introduction: Diversity represents the multitude of individual differences and similarities that exist between people (Treven & Treven, 2007, p.29). It came into play as an organizational concept three decades ago, in the 1980s in the US as an initiative to create a more positive business perspective and provide equal employment opportunities for various minority groups. The initiative that started as a mere political correctness and legal compliance issue later on evolved into a complex business-orientated strategy in the area of human resource management and development, organizational culture and leadership, named by Gilbert, Stead, and Ivancevich (1999) the new organizational paradigm. Changing demographics and recent societal changes like extensive immigration and consequent increase in international workforce alongside with current economic metatrends such as internationalisation and globalisation are causing more exposure to Diversity, both in daily and in business life. Managing Diversity is becoming a strategic focus area of management in organizations and a resource, which enables companies gain competitive advantage on the modern market through company s most important asset - its people (Richard, 2000). Literature reviews (Cox & Blake, 1991) and numerous surveys (e.g. The Second European Diversity Survey, 2004; Survey on Diversity in Corporate Annual Reports of Stoxx 50 Companies, 2009) show that the topic of Diversity and, eminently, the issues of cultural diversity and ethnicity are currently gaining prominence amongst human resource (HR) professionals. Consequently, cultural diversity trainings (CDTs) are becoming salient, e.g. researchers report (Sweeney, 2002 as cited in Jackson, Joshi & Erhardt, 2003) that 67% of employers carry out ethnicity-related diversity trainings (DT). However, scholars (King, Dawson, Kravitz, & Gulick, 2010, p.1) point out that prevalence of DT has not been matched by empirical research on its effectiveness . The trend toward diversity trainings in organizations poses the question of their efficiency (Pendry, Driscoll, & Field, 2007; Roberson, Kulik, & Pepper, 2001), which can be operationalized as organizational business and individual-level outcomes, i.e. in form of psychological variables, relevant in that regard for both parties - employees and organizations. On the structural level of organizations Diversity is viewed as an organizational human resource development tool Diversity [...]
Cultural Diversity Management in Tourism by Jasmin Nowak Pdf
Seminar paper from the year 2008 in the subject Leadership and Human Resources - Miscellaneous, grade: 1,8, University of Applied Sciences Bremen (Fakultät1 - Wirtschaftswissenschaften), course: Human Resources, language: English, abstract: As business has become exclusively internationalized and globalized over the past years, the issue of workforce diversity has also gained more popularity. The complex and dynamic business environment requires interaction among people from diverse backgrounds and cultures. Competitive corporations cannot allow themselves losing talented and skillful employees due to discriminatory preferences or practices. The customer base has become more diverse as well and as service industries, tourism and hospitality are exposed even to a greater extent to the challenges of the heterogeneous labor market of the 21st century. In tourism industry the contact with the customers is vital, so corporations need to recruit employees who are able to understand and relate to the customers’ needs. The main purpose of managing diversity in business is to bring out the best of employees, in a non discriminatory, fair and just environment, for the benefit of the individuals as well as the prosperity of the whole company. The futurist Jamais Cascio gives the main reasons why workforce diversity has become so important. These are the shift from manufacturing to a service economy, the globalization as well as the innovative business strategies and the increasing demand on teamwork. In addition there are the mergers and alliances acting on a high international level and of course the changing labor market conditions.
Critical Studies in Diversity Management Literature by George Gotsis,Zoe Kortezi Pdf
This book critically examines current workplace diversity management practices and explores a nuanced framework for undertaking, supporting, and implementing policies that equally favor all people. It presents critical perspectives that not only elevate respect for differences but also provide insights into the nature and dynamics of differences in view of an inclusive and truly participative organizational environment. The book first presents a brief overview of the connotations associated with workplace diversity and its effective management. Next, it focuses on the organizational appropriation of differences through the formation and mediation of various diversity discourses. It demonstrates the particular articulations of these discourses with inequality and oppressive structures that perpetuate structural disadvantage due to existing power disparity between dominant and unprivileged group members. The book then goes on to underscore the need of constructing relational and context-sensitive diversity management frameworks. Overall, the book outlines that current business cases for diversity focus solely on instrumental goals and tangible outcomes and, as a result, fail to fully capture the complexity as well as the particularity of the diversity phenomenon. The book underlines the necessity for a more inclusive paradigm, implying a progressive problem-shift in the dominant diversity research agenda from a market-driven business-oriented diversity management to one highly valuing, affirming, and respecting otherness.
Diversity within Diversity Management by Andri Georgiadou,Maria Alejandra Gonzalez-Perez,Miguel R. Olivas-Lujan Pdf
This edited collection of case studies from around the globe, seeks to shed light on existing practicesdisseminating the value of diversity, whilst opening the road toward a wider perspective on its definitions. The contributors provide a critical reflection of the current discourse on different types of diversity around the world.
Managing Cultural Diversity in Technical Professions by Lionel Laroche Pdf
'Managing Cultural Diversity in Technical Professions' provides managers of technical professionals with clear and tested strategies to improve communication and increase productivity among culturally diverse technical professionals, teams, and departments. Dr. Laroche outlines the differences in education and training, career expectations, communication styles, and management expectations in countries around the world. He explains cross-cultural concepts and presents his case for the importance of cross-cultural competence supported by hard data, including charts, tables, and readily accessible schematics. You'll benefit from the author's experience and expertise as a manager and consultant in this area, illustrated by numerous anecdotes, critical incidents, and mini case studies, centered around two central themes: * Most technical professionals do not recognize the impact of cultural differences in their work * Cross-cultural issues lead to a significant under-utilization of talent and affect productivity negatively 'Managing Cultural Diversity in Technical Professions' offers proven tactics for improving your personal effectiveness and the efficiency of your multicultural teams, breaking the communication barrier in the multicultural workplace.
Cultural Diversity in Organizations by Taylor Cox Pdf
--Cultural Diversity in Organizations provides the most comprehensive base of knowledge yet assembled on the topic of cultural diversity. It captures the enormous complexity of the topic by examining diversity on three levels of analysis-individual, group, and organizational and addressing diversity from multiple perspectives-theory, research, and practice. Winner of the 1994 George R. Terry Book Award given by the National Academy of Management to "the book judged to have made the most outstanding contribution to the advancement of management knowle
Towards Inclusive Organizations by Sabine Otten,Karen van der Zee,Marilynn B. Brewer Pdf
Diversity arising from the mixing of peoples from different cultural backgrounds has long been an issue in nations such as the United States and Australia, and in recent decades, European nations have reached unprecedented levels of cultural diversity due to increased migration. This phenomenon of increasing cultural diversity at the national level sets the context for current social science research on the consequences of diversity for social integration, institutional functioning, and interpersonal relationships. This book reviews theory and research in social and organizational psychology on the management of diversity in work organizations. The book shows how diversity management takes place across multiple levels: at a national level, at an organizational level, between work groups and teams, in interpersonal relations, and at the level of individual experiences. Each chapter summarizes relevant empirical research, and considers how the dynamics of workgroup relations are likely to be affected by cultural differences among group members. The contributors also describe the variables which organizational leadership should be sensitive to in designing and implementing policies and practices for inclusive organizations. Towards Inclusive Organizations will be essential reading for researchers and advanced students in social and organizational psychology.
Handbook of Workplace Diversity by Alison M Konrad,Pushkala Prasad (ed),Judith Pringle Pdf
Showcases the scope of international perspectives that exist on workplace diversity and defines this field. This book is a useful resource for students and academics of human resource management, organisational behaviour, organisational psychology and organisation studies.
Managing Diversity in the Workplace by Iryna Shakhray Pdf
Seminar paper from the year 2009 in the subject Business economics - Personnel and Organisation, grade: C, University of Derby, language: English, abstract: Equality and Diversity are of a special interest for all organisations especially in our divers, cross-cultural society. The purpose of this report is to clarify what equality and diversity mean, to whom it concerns, where the difference is between these terms, what is understood by managing diversity and what the expectations of both employees and employers are. It will be shown what benefits organisations can achieve if they implement diversity management in organisations by using different means, which will be mentioned in this paper. Supported by example of Ford Motor Company it will become clear what kind of means diversity management needs to have in order to be successful. In the second part of this report I will give my recommendations supported by different theories and examples from practice. With these recommendations I will summarise different views on the better way of managing diversity and advance my own opinion on this issue.
Suggestions for Cultural Diversity Management in Companies: Derived from International Students‘ Expectations in Germany and the USA by Melanie Hölz Pdf
The investigation shows expectations of international students in Germany (GER) and the United States of America (US) with a focus on cultural diversity management (CDM). Furthermore, it gives suggestions to companies in order to become more attractive as international employers in the long run. In a first step, the research objectives are determined, followed by a definition of the main terms of diversity management (DM) and CDM and hypotheses are developed. Then, an online survey among international students in GER and also international students in the US was conducted. The results, deriving from 318 participants, are described and analyzed in the study. Finally, recommendations for companies on CDM are presented. The main findings describe that DM is less prominent among international students in GER than among internationals in the US (with 54 compared to 40 percent). Besides, the dimensions of nationality and gender seem to be very important for international students. Language courses, further support and culturally mixed teams are considered as most important expectations towards CDM in both countries. As further expectations comments to the topics equality, support, integration and acceptance, understanding and awareness as well as good working atmosphere were given. As critical aspects regarding CDM in GER mainly language barriers are described. The study gives further proof that GER as well as the US are considered as attractive countries to work and study worldwide. However, more than half of the participating students perceived difficulties regarding the search for a job in both countries. This work shall contribute further information to the implementation of cultural diversity for companies as well as providing new insights for researchers and universities into the topic of CDM. Thus it might be interesting for international students, HR managers, diversity officers, managers and other employees.
Managing Diversity by Lee Gardenswartz,Anita Rowe Pdf
By the year 2000, 70 percent of new entrants to the workforce will be women and minorities, and only 30 percent will be white, American-born males. Managing Diversity guides readers in their journey to solve diversity's challenges in the workplace. The authors how how to recruit, retain, mentor, and promote diverse employees to eliminate high turnover rates and build cohesive, productive, cross-cultural work teams.
Cultural Diversity Management in Tourism by Jasmin Nowak Pdf
Seminar paper from the year 2008 in the subject Business economics - Personnel and Organisation, grade: 1,8, University of Applied Sciences Bremen (Fakultät1 - Wirtschaftswissenschaften), course: Human Resources, language: English, abstract: As business has become exclusively internationalized and globalized over the past years, the issue of workforce diversity has also gained more popularity. The complex and dynamic business environment requires interaction among people from diverse backgrounds and cultures. Competitive corporations cannot allow themselves losing talented and skillful employees due to discriminatory preferences or practices. The customer base has become more diverse as well and as service industries, tourism and hospitality are exposed even to a greater extent to the challenges of the heterogeneous labor market of the 21st century. In tourism industry the contact with the customers is vital, so corporations need to recruit employees who are able to understand and relate to the customers' needs. The main purpose of managing diversity in business is to bring out the best of employees, in a non discriminatory, fair and just environment, for the benefit of the individuals as well as the prosperity of the whole company. The futurist Jamais Cascio gives the main reasons why workforce diversity has become so important. These are the shift from manufacturing to a service economy, the globalization as well as the innovative business strategies and the increasing demand on teamwork. In addition there are the mergers and alliances acting on a high international level and of course the changing labor market conditions.