Driving Excellence

Author : Mike J. Jones,Steve Sanghi
Publisher : John Wiley & Sons
Page : 274 pages
File Size : 43,9 Mb
Release : 2006-07-18
Category : Business & Economics
ISBN : 9780471793885

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Driving Excellence by Mike J. Jones,Steve Sanghi Pdf

Praise for DRIVING EXCELLENCE "A well-organized compendium of immense common sense. [The authors'] values-based, walk-the-talk approach recognizes the fast-changing environment we live in. It shows the importance of aggregating and integrating knowledge and experience on a continuing basis. Finally, it demonstrates the significance of creating a culture that reinforces those values and takes pride in thriving on the complexity." —John E. Abele, founder and Director, Boston Scientific Corporation "The Aggregate System is a powerful blend of strategic formula, exceptional culture, and human systems combined into a complete self-perpetuating system to produce exceptional performance. Anyone interested in improving the performance of his or her company should read this book." —Jerry Colangelo, CEO and Chairman, Phoenix Suns "This is not another 'silver bullet' piece of academic advice on how to do a quick fix to some imaginary business. Driving Excellence is a serious and detailed insight into how a real CEO, Steve Sanghi, has transformed a real company, Microchip, into a world-class enterprise. Anyone interested in understanding the realities of implementing and sustaining an enterprise-wide constant improvement plan should read this book." —Dean Kamen, founder and President, DEKA Research & Development Corporation, inventor of the Segway HT, National Inventors Hall of Fame inductee "Driving Excellence is the first book to deal with the integration of all the core elements that are essential to running a business. It should be required reading for all executives and venture firms looking to boost return on invested capital and add some consistency to their growth. High praise is due to Michael Jones and Steve Sanghi for developing a blueprint that works in the real world." —Ed Sperling, Editor in Chief, Electronic News "This book provides a nicely developed framework to understand organizational effectiveness and performance, drawing upon Sanghi's managerial skills, perfected in his significant turnaround performance at Microchip. Importantly, the reader benefits from insight and experience about building an organizational culture productive to performance and competitiveness." —Steven Stralser, PhD, author of MBA in a Day

Author : Mark Aesch
Publisher : Hachette Books
Page : 277 pages
File Size : 41,7 Mb
Release : 2011-02-01
Category : Business & Economics
ISBN : 9781401396466

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Driving Excellence by Mark Aesch Pdf

Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.

Author : Gary Ryan Blair
Publisher : John Wiley & Sons
Page : 32 pages
File Size : 50,5 Mb
Release : 2009-11-02
Category : Business & Economics
ISBN : 9780470504567

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Everything Counts by Gary Ryan Blair Pdf

Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance. A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness Helps you motivate your people and teams to achieve better results on both the personal and organizational level Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!

Author : Gerhard Johannes Plenert
Publisher : Unknown
Page : 128 pages
File Size : 44,7 Mb
Release : 2020-12
Category : Electronic
ISBN : 0367699885

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Driving the Enterprise to Sustainable Excellence by Gerhard Johannes Plenert Pdf

Author : Ram Raj
Publisher : Notion Press
Page : 311 pages
File Size : 51,8 Mb
Release : 2020-11-05
Category : Self-Help
ISBN : 9781648999291

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Being in the Driving Seat by Ram Raj Pdf

Dear Reader, The book in your hand is not only going to impact your life through the 3 key life design secrets hidden in the simple-yet-profound 7 Steps ESCAPE velocity model to design the life you’d love to live but also the lives of the poorest of the poor people around you, who are neither privileged enough to grab this book nor educated enough to read the wisdom treasured in the book as 100% of author’s royalty from the book’s sales will be reinvested in the education of kids of the poorest of the poor to help them break the vicious circle of poverty by providing them with coaching, mentoring, guidance and support by investing one-hour free life coaching on the weekend through digital life coaching system, in response to the author’s calling to make a positive difference in the lives of people, irrespective of who they are or what they do and his success in an experiment, “How to break the vicious circle of poverty through quality education”. For more details, please visit: https://navodayans-atoz-services.com “The world you inherited was not in your control, but the world you will leave in legacy is very much in your control. So, for what you are waiting for, let’s together make a positive difference in lives of yourself and others and design the world which we’d love to live in!” With love & care Ram Raj

Author : Gilad Issar,Liat Ramati Navon
Publisher : Springer
Page : 194 pages
File Size : 55,8 Mb
Release : 2016-01-14
Category : Business & Economics
ISBN : 9783319206998

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Operational Excellence by Gilad Issar,Liat Ramati Navon Pdf

As industrial companies are placing a higher focus on operations, this book comes at the right time with a compilation of basic concepts of Operational Excellence and their application. Operational excellence allows companies to recover from reductions in gross margins and low profitability, which largely occur due to a rise in agile competition and the short life span of new technologies. This book helps managers and consulting academicians as a ready reference for cross-industry implementation of operational excellence.

Author : Theo Gilbert-Jamison
Publisher : AuthorHouse
Page : 158 pages
File Size : 44,5 Mb
Release : 2005-08-09
Category : Business & Economics
ISBN : 9781456720698

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The Six Principles of Service Excellence by Theo Gilbert-Jamison Pdf

In reading this book, you will find that The Six Principles of Service Excellence IS: A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence. More than a theory or concept. It is a process that is effectively used in many healthcare, financial, legal, hospitality and food service organizations today by skilled and knowledgeable performance consultants and leaders. You will further come to realize that The Six Principles of Service Excellence IS NOT: A quick-fix. It is not about herding a group of employees through a 2-4 hour customer service workshop and calling it a day. For everyone, nor every organization. Without 100% commitment and involvement from senior leadership, it will not thrive. A superficial, Pep Rally. It is about making sound decisions and implementing interventions that will create lasting results.

Author : Albert Ferdinand Aalders
Publisher : Springer Nature
Page : 229 pages
File Size : 49,8 Mb
Release : 2023-04-11
Category : Business & Economics
ISBN : 9783031262890

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Cultivating Organizational Excellence by Albert Ferdinand Aalders Pdf

This book offers a comprehensive approach to organizational excellence based on the author’s vast experience in managing excellence at highly innovative and dynamic organizations. It integrates various approaches into a consistent view of achieving excellence in the context of dynamic technological and societal developments. Starting from purpose and mission, it describes stakeholder mapping and analysis, and process and quality management. In turn, it sheds light on how to deal with business dynamics of various types and demonstrates how quantum-mechanical models can help to understand and manage dynamic organizational processes. The book then introduces readers to result measuring and performance management, followed by organizational learning and rewards and recognition. Moreover, it discusses (innovation) ecosystem leverage and organizational culture management as further important capabilities of excellent organizations. Best practices in corporate social responsibility and environmental, social and governance aspects are fully integrated throughout the book, which concludes by explaining how the UN Sustainable Development Goals can be applied to optimize business initiatives. The book is intended as a source of inspiration for managers working under highly dynamic organizational conditions, helping them take their businesses to higher levels. It also provides valuable industrial insights for scholars with an interest in organizational excellence.

Author : P K Gondi
Publisher : Clever Fox Publishing
Page : 114 pages
File Size : 40,6 Mb
Release : 2023-04-10
Category : Medical
ISBN : 8210379456XXX

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PHARMA FACTORY: in search of excellence by P K Gondi Pdf

A fictional story of introspection on raising standards of a pharmaceutical plant. A story of a pharma plant shifting from compliance to excellence. A compilation of instigative thoughts on operational excellence in pharma manufacturing

Author : Don M. Barry
Publisher : CRC Press
Page : 339 pages
File Size : 47,7 Mb
Release : 2023-02-22
Category : Business & Economics
ISBN : 9781000839418

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Maintenance Parts Management Excellence by Don M. Barry Pdf

Most successful organizations recognize Maintenance Parts and Procurement as a critical success factor to Asset Management Excellence and their fundamental supply chain value proposition. This book works as a guide to all the stakeholders that influence the success of their Maintenance Parts Operation and their enterprise’s bottom line. Maintenance Parts Management Excellence: A Holistic Anatomy defines the Maintenance Parts Managements role in Asset Management Excellence and expands on the importance of the Parts Inventory Planner role in an organization. It discusses how to create a unique Maintenance Parts Management Strategy for an organization and offers insights on the multiple strategies needed to create and maintain a Maintenance Parts inventory policy. The book also provides an organized overall approach to creating Maintenance Parts Management Excellence in an enterprise. Executives with an organization responsible for the construction, management, and disposal of all assets classes (plant, equipment, IT assets), consultants responsible for assignments associated with optimizing life cycle decisions for clients, maintenance, and reliability professionals within an organization, will benefit from this professional plus book. Upper-level undergraduate engineering students, as well as graduate students of management who focus on operations management and engineering graduate students addressing issues of maintenance and reliability engineering, may also be interested in this book.

Author : Lisa Dyer,Andrew Forget,Fahad Osmani,Jonas Zahn,IBM Redbooks
Publisher : IBM Redbooks
Page : 74 pages
File Size : 44,6 Mb
Release : 2013-02-15
Category : Computers
ISBN : 9780738450872

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Creating a BPM Center of Excellence (CoE) by Lisa Dyer,Andrew Forget,Fahad Osmani,Jonas Zahn,IBM Redbooks Pdf

Your first business process management (BPM) projects, although radically different in the tooling and the methodology for those people who are directly involved in the project, will be chartered, funded, measured, and managed as with any other IT project. However, for an enterprise to accelerate the radical value that a BPM project proves, the enterprise must transform. Change must occur around projects. Funding, staffing, governance, infrastructure, and virtually every aspect of how BPM solutions are implemented, must change before the enterprise can mature to meet those strategic goals that accelerate the value of BPM beyond a handful of projects. This change is the BPM transformation. Unlike the challenges of the first few BPM projects, this transformation represents an unprecedented challenge to those enterprises that are midway through the pursuit of BPM excellence. This IBM® RedpaperTM publication seeks to eliminate the uncertainty that organizations face in this next generation of BPM, maturing beyond the success of BPM projects. The goals and concepts of dozens of mature BPM organizations are consolidated here and categorized to provide you with clear mandates, with hope that this clarity will provide purpose, and that this purpose will drive excellence. The audience for this IBM Redpaper includes Executive Sponsors, Team Leaders, Lead Architects, Infrastructure Owners, and in general, anyone interested in transforming the enterprise around BPM principles to create a Center of Excellence (CoE).

Author : Larry E. Fast
Publisher : CRC Press
Page : 294 pages
File Size : 47,8 Mb
Release : 2015-09-24
Category : Business & Economics
ISBN : 9781498730921

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The 12 Principles of Manufacturing Excellence by Larry E. Fast Pdf

Following in the tradition of its bestselling predecessor, The 12 Principles of Manufacturing Excellence: A Lean Leader's Guide to Achieving and Sustaining Excellence, Second Edition outlines a comprehensive, proven process for delivering world-class performance while also cultivating the right culture through leadership, mentoring, and hourly asso

Author : Chris Hakes
Publisher : Van Haren
Page : 120 pages
File Size : 48,8 Mb
Release : 2007-07-05
Category : Education
ISBN : 9789087530273

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The EFQM excellence model for Assessing Organizational Performance by Chris Hakes Pdf

The ‘EFQM Excellence Model’ was introduced at the beginning of 1992 as the framework for assessing organizations for the annual ‘European Excellence Award’. It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to: assess the health of their organization, identify its strengths and areas for improvement and periodically measure progress identify and share good management practices, both internally and externally anticipate and target their desired results in tangible, measurable ways Whether you are a newcomer to the Excellence Model, or an experienced user (whose techniques of performance assessment maybe rigorous but have possibly evolved to become overly complex), this Management Guide provides you with practical techniques to undertake timely and effective assessments. It explains the history, basis and evolution of the EFQM Excellence Model, the nature of EFQM and its networks today, and, most importantly, provides step-by-step guidance, together with a series of analysis pro-formas, to enable readers to facilitate an assessment of an organization against each of the 32 elements (‘criterion parts’) of the EFQM Excellence Model.

Author : Rachel E. Start,Beverly J. Hancock,Tim Porter-O'Grady
Publisher : Jones & Bartlett Learning
Page : 623 pages
File Size : 40,6 Mb
Release : 2024-02-06
Category : Medical
ISBN : 9781284301175

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Professional Governance for Nursing: The Framework for Accountability, Engagement, and Excellence by Rachel E. Start,Beverly J. Hancock,Tim Porter-O'Grady Pdf

Nurses are professionally accountable to improve the health of patients and populations alike. Sustaining behavioral change is impossible unless structural change enables it. A common professional framework is needed in all practice settings to formalize the voice of nurse’s ownership and accountability for practice decision-making related to clinical problems and solutions, forming practice policy, and pursuing solutions affecting health outcomes and advancing the quality of healthcare. Published in partnership with AONL, Professional Governance for Nursing: The Framework for Accountability, Engagement, and Excellence expertly covers concepts, roles, application, and demonstration of professional governance that facilitates the nurse’s role in advancing the impact and value of nursing care across all health settings. This nursing book informs and deepens understanding of the centrality of nursing professional governance in addressing contemporary issues affecting nursing practice.

Author : Parth Sarathi
Publisher : BFC Publications
Page : 226 pages
File Size : 48,8 Mb
Release : 2023-12-08
Category : Fiction
ISBN : 9789357642934

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Responsive Mentoring by Parth Sarathi Pdf

Mentoring plays a very effective role in the current environment, which is described as VUCA (volatile, uncertain, complex, ambiguous). In order to cope with this environment, organizations have to be responsive, and for this, people in the organization have to be responsive. A responsive person quickly reacts to people or events and shows emotions such as pleasure and affection spontaneously while working with or for people. A responsive leader is driven to understand people and enhance their readiness to appropriately react or respond. Such leaders, equipped with the necessary competencies, can mentor others to transform them to become responsive. Therefore, such leaders and mentors can trigger a multiplying effect in the organization to create many more mentors like them. Mentoring gives one the opportunity to use one’s valuable possessions (knowledge, skills, attitudes, values, and other attributes) respectfully in developing others. Nothing gives such a strong boost to one’s self-esteem and experience of self-actualization, as seeing the achievements of those, in whose development, he/she has invested. Responsive mentors put others first and care about their needs. This builds goodwill, strengthens relationships, and cultivates trust and mutual concern. Mentoring cannot be understood and practiced in isolation, it is very closely related to a few other interventions like Coaching, Feedback, Counseling, and Pygmalion. A number of appropriate behavioral skills help mentoring unleash its tremendous potential. This book, conceived after over 50 years of managerial experience in diverse fields, especially in developing people and organizations, is a valuable resource for being an exemplary mentor and also encouraging and developing others to become responsive and also become mentors. The process has been so vividly described that any organization can initiate mentoring smoothly. Written in simple language, with a formidable blend of theory and practice on one hand and content and process on the other, this book will be highly beneficial to mentors, mentees, line managers, HR/HRD professionals, management faculty, teachers, and trainers.