Ebook Implementing Excellence In Your Health Care Organization Managing Leading And Collaborating

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EBOOK: Implementing Excellence in your Health Care Organization: Managing, Leading and Collaborating

Author : Robert McSherry,Jerry Warr
Publisher : McGraw-Hill Education (UK)
Page : 217 pages
File Size : 49,9 Mb
Release : 2010-07-16
Category : Medical
ISBN : 9780335240043

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EBOOK: Implementing Excellence in your Health Care Organization: Managing, Leading and Collaborating by Robert McSherry,Jerry Warr Pdf

This second book in this practical, introductory series on practice issues in healthcare, explores the key issues and factors which influence the workings of a healthcare organisation and how these may be addressed through collaborative working and user focused care - at an introductory and practical level. The book will be presented in three sections: Working in Organisations Collaborative working User Focused Care The emphasis of this second text is on how the organization and those who work within it contribute to (both positively and negatively) the excellence of the healthcare organization and the care it gives. Rather than a theoretical tome on team working, leadership and change management, this book instead highlights and explores the tools and techniques that ALL healthcare staff need to be successful employees and managers delivering excellent care. The authors will outline and examine the evidence available for all areas covered, both to support and to critique excellence standards, and give a lively and practical introduction to the key organizational factors of a healthcare setting. Meaty topics abound, including: Management & leadership, ethics, equity, governance, user-involvement, team working, interprofessional excellence. The focus on multiprofessional working will make this accessible to a variety of healthcare groups. In keeping with the series, the book will include case examples, real-life practice and reflective exercises, as well as the theory needed to inform delivery of excellence. Contributors: Claire Brewis, Dr. Corrina Dickson, Dr. Lee-Ann Fenge, Karen Grimwood, Dr. Sarah Hean, Vanessa Heaslip, Jenny Kell, Melaine McSherry, Dr. Sabi Redwood, Lisa Smith, Kevin Stubbings, Jackie Tonkin, Katie Tucker

EBOOK: Leadership and Change for the Health Professional

Author : Elizabeth A. Curtis,John Cullen
Publisher : McGraw Hill
Page : 306 pages
File Size : 48,9 Mb
Release : 2017-06-16
Category : Medical
ISBN : 9780335261413

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EBOOK: Leadership and Change for the Health Professional by Elizabeth A. Curtis,John Cullen Pdf

Leadership and Change for the Health Professional will provide health professionals with the latest thinking on leadership theory and research. It highlights the issues that can block successful healthcare leadership initiatives, and explores ways of constructively engaging with the opportunities provided by change. Each chapter draws out practical lessons for effective and efficient leadership of care that is compassionate and safe. Leaders and students at all levels will be able to use this book to expand their leadership repertoire in a text that engages with many themes, including: • The basics of leadership and the idea of leadership as a "calling" • Motivating employees • Implicit leadership theory • Developing trust • Building learning organisations • Gender and equality • Planning and organising change in healthcare • Leading change The links between the theory and practice of healthcare leadership are skilfully explored with examples of research implemented in practice, and the textbook further equips your study with helpful summaries and suggestions for further reading. This is essential reading for all healthcare professionals in clinical practice as well as students studying or engaged in research on health care management and leadership. With a foreword by Thomas Garavan, Edinburgh Napier Business School, UK. "Amongst the vast number of leadership texts published every year this book stands out. It has been edited with considerable care by two highly respected scholars in the field to make it accessible to all those interested in, and practising, leadership, whether healthcare professionals or students. It is well organised and moves seamlessly to address many important questions about the nature of leadership, including important questions of ethics, gender, trust, motivation, innovation, teams, and distributed leadership. The final section focuses on leading change in healthcare, a critical element of leadership practice in today’s world. Too many leadership books ignore context. This book, however, is firmly rooted in the healthcare context, and aspires to help professionals in this sector to reflect deeply on the complexities of leading through uncertain times. Whilst each chapter stands alone, the book’s merit is in offering multiple perspectives. Curtis and Cullen have encouraged the book’s contributors to address the big debates and themes in healthcare leadership today, whilst keeping in sharp focus the practice of leadership." Sharon Turnbull, Visiting Professor, Lancaster University Management School, UK "In Leadership and Change for the Health Professional, Elizabeth Curtis and John Cullen have crafted an exceptionally timely collection of practically-based research insights. As global healthcare systems face disruptive and often uncomfortable forces for change, this book tackles complex topics that health leaders must understand. While oriented toward generative practice and creative leadership skills, Curtis and Cullen do not shy away from engaging with controversial aspects of leadership development, such as bias, gendered practice, or even clinical failure, making it a valuable resource for educators and practitioners alike. Accessible and lively, Leadership and Change for the Health Professional is a successful blend of current issues with a visionary future." Kathy Lund Dean, Board of Trustees Distinguished Professor of Leadership & Ethics, Gustavus Adolphus College, USA "Curtis and Cullen bring together a comprehensive overview of leadership, from its historical development up to its role within the current healthcare context, presented by a variety of scholars. The particular challenges and demands faced by leaders and those who aspire to lead are discussed within and it addresses the many facets of leadership approaches. Anyone interested in the development of leadership and change will find this particularly stimulating and a valuable text for academic and students alike." Alison H James, School of Healthcare Sciences, Cardiff University, UK "This book covers many aspects of leadership, which are timely in nature and directly relevant to health professionals. The contributors are highly respected and offer different perspectives on this complex issue. We need to encourage practitioners to see themselves as leaders – this evidence-based text will serve to guide them in this quest. De-emphasising the individual leadership qualities and including those of teams makes this book stand out from others. The NHS features prominently but despite this, readers from other countries should be able to easily transfer the content to their own health services. The useful websites at the end of each chapter provide further direction for readers. This is a text that is written with a very positive stance, even though the difficulties of being a leader are not ignored. It ends with a discussion on the vision for leadership – at individual, team and organisational levels. Lots to read, absorb and you can do this a chapter at a time which is great." Professor Bridie Kent, Head of School of Nursing and Midwifery, Plymouth University, UK "This book addresses an important topic, where there is huge scope to add value. This is partly due to the scale of the NHS. The language makes the text accessible to professionals as well as academics. It is also good to see that the issue of learning organisations is addressed, as well as impact of leadership on patients." Professor John G Burgoyne, Lancaster University Management School, UK "Leadership and Change for the Health Professional is a timely and authoritative academic and professional exposition of the challenges for clinicians and healthcare managers in carrying out their management roles in our modern medical and healthcare systems. Its focus on change is both apt and relevant in the context of the dynamic development of our healthcare structures." Niamh Brennan, Michael MacCormac Professor of Management, University College Dublin

A Quick Guide to Relationship-Based Care

Author : Creative Health Care Management
Publisher : Springer Publishing Company
Page : 86 pages
File Size : 44,5 Mb
Release : 2019-12-11
Category : Medical
ISBN : 9781886624788

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A Quick Guide to Relationship-Based Care by Creative Health Care Management Pdf

A Quick Guide to Relationship-Based Care is a 68-page booklet outlining the basics of Relationship-Based Care®. This valuable resource is ideal for orientation of the entire workforce in organizations implementing Relationship-Based Care. Written in easy-to-understand language, this book will help everyone in the organization (especially those in later implementation waves) to understand that they are truly part of something meaningful. This book will be a game changer for all organizations implementing Relationship-Based Care!

Improving Healthcare Team Performance

Author : Leslie Bendaly,Nicole Bendaly
Publisher : John Wiley & Sons
Page : 191 pages
File Size : 45,7 Mb
Release : 2012-09-21
Category : Medical
ISBN : 9781118209677

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Improving Healthcare Team Performance by Leslie Bendaly,Nicole Bendaly Pdf

Practical, proven techniques for improving team performance in the health care world Teams and collaboration have become an expectation in most healthcare facilities and environments. It is accepted that high performance, patient focused teams are critical to quality patient care. However, there is often a wide gap between traditional practices and the new behaviours and practices required for teamwork and collaboration. Improving Health Care Team Performance goes beyond theory to provide the knowledge, tools, and techniques required to develop a single team, or to develop an organization wide team based culture, from which exceptional patient care emerges. Most uniquely it emphasizes that effective teamwork goes far beyond team dynamics and provides detailed description of additional requirements, such as shared learning and change compatibility, and how to fulfill them. A practical handbook for healthcare leaders striving to ensure a superior patient experience and high quality of care, Improving Healthcare Team Performance not only provides specifics on how to develop high functioning teams, whether multidisciplinary, interdisciplinary, or departmental but also offers those dealing with the common healthcare leadership challenges of low morale, poor communication, interpersonal conflict, and lack of knowledge sharing the tools to take immediate action to improve performance. Providing a proven approach to addressing and preventing everyday issues impacting patient care, Improving Health Care Team Performance contains everything needed to identify areas of greatest need within a team or department, take targeted action to address key gaps, and measure progress towards positive change. Presents a clear depiction of what constitutes collaboration and a high-performing patient focused team. This includes the skills and practices required to improve team performance and ultimately the quality of patient care, how to develop new attitudes and behaviours within the team, as well as the leadership requirements for success in a patient focused, team based culture. Provides a set of development tools accessible online to help the reader quickly and easily apply the knowledge gleaned. Offers targeted solutions including tips/recommendations, a step-by-step approach for affecting necessary change at every level of the organization, and skills and team development activities. Designed for leaders working in any healthcare environment, Improving Health Care Team Performance is a practical approach to improving team performance and the quality of patient care.

Hospitals & Health Care Organizations

Author : David Edward Marcinko,Hope Rachel Hetico
Publisher : CRC Press
Page : 417 pages
File Size : 55,5 Mb
Release : 2012-07-06
Category : Medical
ISBN : 9781439879900

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Hospitals & Health Care Organizations by David Edward Marcinko,Hope Rachel Hetico Pdf

Drawing on the expertise of decision-making professionals, leaders, and managers in health care organizations, Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies addresses decreasing revenues, increasing costs, and growing consumer expectations in today’s increasingly competitive health care market. Offering practical experience and applied operating vision, the authors integrate Lean managerial applications, and regulatory perspectives with real-world case studies, models, reports, charts, tables, diagrams, and sample contracts. The result is an integration of post PP-ACA market competition insight with Lean management and operational strategies vital to all health care administrators, comptrollers, and physician executives. The text is divided into three sections: Managerial Fundamentals Policy and Procedures Strategies and Execution Using an engaging style, the book is filled with authoritative guidance, practical health care–centered discussions, templates, checklists, and clinical examples to provide you with the tools to build a clinically efficient system. Its wide-ranging coverage includes hard-to-find topics such as hospital inventory management, capital formation, and revenue cycle enhancement. Health care leadership, governance, and compliance practices like OSHA, HIPAA, Sarbanes–Oxley, and emerging ACO model policies are included. Health 2.0 information technologies, EMRs, CPOEs, and social media collaboration are also covered, as are 5S, Six Sigma, and other logistical enhancing flow-through principles. The result is a must-have, "how-to" book for all industry participants.

Leadership in Health Care

Author : Jill Barr,Lesley Dowding
Publisher : SAGE
Page : 361 pages
File Size : 51,8 Mb
Release : 2019-03-12
Category : Medical
ISBN : 9781526471390

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Leadership in Health Care by Jill Barr,Lesley Dowding Pdf

This new and updated fourth edition responds to the ever-growing importance of leadership to a healthcare professional′s role today by introducing students and healthcare professionals to the key skills they will need to become an effective and inspiring healthcare leader, whatever level they are working at.

Collaborative Management in Health Care

Author : Martin P. Charns,Laura J. Smith Tewksbury
Publisher : Jossey-Bass
Page : 352 pages
File Size : 41,8 Mb
Release : 1993
Category : Health & Fitness
ISBN : UOM:49015001393587

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Collaborative Management in Health Care by Martin P. Charns,Laura J. Smith Tewksbury Pdf

Shows how health care administrators and clinical leaders can improve organizational effectiveness and responsiveness by fostering collaboration among different disciplines within their institutions. Provides six original case studies that show how integrative approaches can be applied in practice. Offers useful guidelines for choosing people to serve in key integrative positions, supporting the new structure through reward and information systems, and carrying out the change process.

Concepts for Nursing Practice - E-Book

Author : Jean Foret Giddens
Publisher : Elsevier Health Sciences
Page : 576 pages
File Size : 54,6 Mb
Release : 2015-11-30
Category : Medical
ISBN : 9780323389464

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Concepts for Nursing Practice - E-Book by Jean Foret Giddens Pdf

Looking for a conversational and easy-to-follow book that walks you through the most important nursing concepts and helps you apply them in practice? Then look no further than Concepts for Nursing Practice, 2nd Edition! Written by conceptual learning expert Jean Giddens, this innovative interactive text explains 58 of the most common nursing concepts — including six all new concepts — that span the areas of patient physiology, patient behavior, and the professional nursing environment. Featured exemplars for each concept are also discussed to help you more easily understand the concepts and apply them to the clinical setting. In addition to more concepts and featured exemplar sections, this new second edition also boasts a more intuitive organization and review questions for both RN and LPN/LVN programs. In a nutshell, Concepts for Nursing Practice, 2nd Edition is not only the key to understanding nursing concepts, it’s also the way to hone your clinical reasoning skills and be confidently prepared for almost any workplace situation. Authoritative content written by expert Jean Giddens sets the standard for the rapidly growing concept-based curriculum movement. Exemplar lists for each concept, covering the lifespan and all clinical settings aid readers in assimilating concepts into practice. Case studies in each chapter allow readers to apply knowledge of concepts to real world examples. Logical organization of concepts into units and themes helps readers form immediate connections among related concepts – a key to conceptual learning. Original concept illustrations give readers visual cues to understanding and making connections across concepts. NEW! Six all-new concepts — spirituality, self-management, sleep, hormonal regulation, fatigue, and health disparities — cover a broader spectrum of nursing practice and provide added flexibility across a variety of nursing programs. NEW! Featured exemplar sections highlight selected exemplars related to each concept and provide a brief synopsis of the exemplar. NEW! Expanded resources for LPN/LVN programs include unique student review questions to offer additional study assistance. NEW! Revised format for Health and Illness concepts includes concise and consistent explanations of conditions across the lifespan along with the rationale for care. NEW! Revised format for Health Care Recipient and Professional Nursing/Health Care concepts provides streamlined explanations of conceptual material in a more logical order. NEW! Renamed theme on Resilience (formerly Coping and Stress Tolerance) emphasizes this increasingly important aspect of personal responsibility in health and illness.

Advanced Critical Care Nursing - E-Book

Author : Vicki S. Good,Peggy L. Kirkwood
Publisher : Elsevier Health Sciences
Page : 912 pages
File Size : 53,9 Mb
Release : 2017-01-22
Category : Medical
ISBN : 9780323481496

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Advanced Critical Care Nursing - E-Book by Vicki S. Good,Peggy L. Kirkwood Pdf

Awarded third place in the 2017 AJN Book of the Year Awards in the Critical Care- Emergency Nursing category. Learn to effectively address life-threatening and potentially life-threatening patient conditions, with Advanced Critical Care Nursing, 2nd Edition. Endorsed by the American Association of Critical-Care Nurses (AACN), this comprehensive, nursing-focused text centers on the clinical reasoning process as it helps you comprehend, analyse, synthesize, and apply advanced critical care knowledge and concepts. The book is organized within the structure of body systems along with synthesis chapters that address patient conditions involving multiple body systems. Numerous illustrations and graphs plus unfolding case studies further aid your understanding and help you apply text content. In all, Advanced Critical Care Nursing is the must-have resource dedicated to helping you oversee or care for critical care patients in any practice setting. Body systems organization emphasizes core systems and advanced concepts. Consistent chapter format features numerous illustrations, charts, and graphs in each chapter to enhance understanding. Synthesis chapters address patient conditions that involve multiple body systems — a common occurrence in critical care nursing. Unfolding case studies with decision point questions are included at the end of all disorders chapters, providing opportunities to apply advanced critical care content to actual scenarios. Medication tables incorporate common classifications of critical care drugs for specific disorders, including drugs, actions, and special considerations. NEW! Updated information throughout reflects the latest evidence-based content as well as national and international treatment guidelines. NEW! Streamlined content places a greater focus on the need-to-know information for today’s high acuity, progressive, and critical care settings. NEW! Expanded coverage of emerging and infectious diseases and multidrug-resistant infections keep readers up to date with the most topical diseases, such as the Zika virus. NEW! Additional content on alternative settings for critical care now includes the eICU and remote monitoring. NEW! Full-color design clarifies important concepts and improve the book's usability.

Leadership for Health Professionals: Theory, Skills, and Applications

Author : Gerald R. Ledlow,Michele Bosworth,Thomas Maryon
Publisher : Jones & Bartlett Learning
Page : 590 pages
File Size : 48,6 Mb
Release : 2023
Category : Medical
ISBN : 9781284254785

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Leadership for Health Professionals: Theory, Skills, and Applications by Gerald R. Ledlow,Michele Bosworth,Thomas Maryon Pdf

"Leadership for Health Professionals: Theory, Skills, and Applications applies classical knowledge of leadership theory and time-honored best practices of industry leaders to a health organization context. Themes of leadership principles, applications and constructs such as organizational culture, cultural competency, ethical frameworks and moral practice, scientific methodology, leader competencies, external and internal assessment and evaluation, communication, planning, decision-making, employee enhancement, and knowledge management are woven through the entire text"--

Critical Care Nursing - E-Book

Author : Linda D. Urden,Kathleen M. Stacy,Mary E. Lough
Publisher : Elsevier Health Sciences
Page : 1235 pages
File Size : 47,5 Mb
Release : 2013-04-26
Category : Medical
ISBN : 9780323294133

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Critical Care Nursing - E-Book by Linda D. Urden,Kathleen M. Stacy,Mary E. Lough Pdf

Praised for its comprehensive coverage and clear organization, Critical Care Nursing: Diagnosis and Management, 7th Edition is the go-to critical care nursing text for both practicing nurses and nursing students preparing for clinicals. Nine sections highlight the alterations seen in critical care and make it easy to understand the unique challenges of critical care nursing. An abundance of learning tools such as Patient Safety Alerts, Evidence-Based Practice boxes, NIC interventions, case studies, Pharmacologic Management boxes, and more give you a better understanding of clinical practice and help you reference vital information quickly and easily. Consistent organization within each body-system unit allows you to use this book as a one-stop resource for your critical care nursing education, as well as a reference for the relevant assessment techniques, lab values, and patient management principles needed by practicing nurses. Evidence-Based Practice boxes reinforce practice guidelines for both collaborative and nursing care. Case studies in each chapter help you internalize and apply chapter content to clinical situations. Pharmacologic Management tables offer quick summaries of the drugs most often used in critical care. Patient Safety Alerts provide key information for special safety issues to keep safety in the forefront of your mind. Nursing Management Plans of Care appendix provides detailed, clinically-relevant care plans tied to 35 different NANDA nursing diagnoses. Highlighted QSEN content makes it easy to identify QSEN competencies as they relate to critical care nursing. Internet Resources box provides a list of key websites from leading organizations in critical care. Combined chapter on shock, sepsis and multiple organ dysfunction syndrome makes understanding similar physiologic processes easier. Chapter summaries provide quick study guides by organizing key information in the chapter. New! 6-second, standard ECG strips help you learn to identify wave forms and accurately reflect what you’ll use in practice. New equipment information and photos accurately depicts what you’ll encounter in a modern critical care unit.

Leading and Managing in Nursing - E-Book

Author : Patricia S. Yoder-Wise
Publisher : Elsevier Health Sciences
Page : 591 pages
File Size : 42,5 Mb
Release : 2018-11-14
Category : Medical
ISBN : 9780323547338

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Leading and Managing in Nursing - E-Book by Patricia S. Yoder-Wise Pdf

Help students prepare for the NCLEX® and their transition to practice! Organized around the issues in today's constantly changing healthcare environment Leading and Managing in Nursing, 7th Edition, offers an innovative approach to leading and managing by merging theory, research, and practical application. This cutting-edge text includes coverage of patient safety, consumer relationships, cultural diversity, resource management delegation, and communication. In addition, it provides just the right amount of information to equip students with the tools they need to master leadership and management, which will better prepare them for clinical practice. UPDATED! Fresh content and references related to conflict (mediation and arbitration), personal/personnel issues, violence and incivility, and delegation included in their respective chapters. Separate chapters on key topic areas such as cultural diversity, consumer relationships, delegation, managing information and technology, legal and ethical issues, and many more. Eye-catching full-color design helps engage and guide students through each chapter. UNIQUE! Each chapter opens with The Challenge, where practicing nurse leaders/managers offer their real-world views of a concern related in the chapter, encouraging students to think about how they would handle the situation. UNIQUE! The Solution closes each chapter with an effective method to handle the real-life situation presented in The Challenge, and demonstrates the ins and outs of problem solving in practice. The Evidence boxes in each chapter summarize relevant concepts and research from nursing/business/medicine literature. Theory boxes highlight and summarize pertinent theoretical concepts related to chapter content. UPDATED! Chapter 2, Clinical Safety: The Core of Leading, Managing, and Following, features the latest guidelines for ensuring patient safety, QSEN updates and it will also include some new tools to help with assessing/managing patient safety in the hospital setting UPDATED! Chapter 16, The Impact of Technology, includes information on future trends such as Health Information Exchange (HIE), data warehouses with predictive analytics, and information on decision support systems and their impact on patient care. UPDATED! Chapter 12, Care Delivery Strategies, covers different nursing care delivery models used to organize care in a variety of healthcare organizations. UPDATED! Chapter 14, Workforce Engagement through Collective Action and Governance, provides information on how to assess work environments through assessing organizational and governance characteristics, nurse empowerment/engagement strategies, and a variety of collective action and bargaining strategies that can shape nurses’ practice.

Yoder-Wise's Leading and Managing in Canadian Nursing - E-Book

Author : Nancy Walton,Janice Waddell
Publisher : Elsevier Health Sciences
Page : 1111 pages
File Size : 42,9 Mb
Release : 2024-10-13
Category : Medical
ISBN : 9780323872850

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Yoder-Wise's Leading and Managing in Canadian Nursing - E-Book by Nancy Walton,Janice Waddell Pdf

Prepare for licensure and your transition to nursing practice! Organized around the issues in today's constantly changing health care environment Yoder-Wise's Leading and Managing in Canadian Nursing, 3rd Edition offers an innovative approach to leading and managing by merging theory, research, and practical application. This cutting-edge text is intuitively organized around the issues that are central to the success of Canadian nurses including cultural diversity, resource management, advocacy, patient safety, delegation, and communication. In addition, it provides just the right amount of information to equip you with the tools you need to master leadership and management — all to help prepare you for clinical practice! UPDATED! Comprehensive inclusion of the latest Canadian statistics, research, references, resources, and more! NEW! Updated art programme reflects Canada’s diverse workforce and patient demographic. NEW! Streamlined content ensures an appropriate level of content and depth of information and facilitates learning of theory and complex concepts. UNIQUE! Chapter on nursing leadership in Indigenous health explains the leadership role and is integrated into relevant topics throughout the text. UNIQUE! Chapter authored by an undergraduate student and an early career alumnus helps you build your leadership skills within your academic program. UNIQUE! Each chapter opens with A Challenge, where practising nurse leaders/managers offer their real-world views of a concern related in the chapter, encouraging you to think about how you would handle the situation. UNIQUE! A Solution closes each chapter with an effective method to handle the real-life situation presented in A Challenge and demonstrates the ins and outs of problem-solving in practice. NEW! End-of-chapter Thinking it Through Case Studies provide questions to stimulate critical thinking in applying concepts discussed in the chapter. Examples of real-life practice cases help you examine and apply theoretical concepts. Helpful pedagogical elements include chapter objectives, glossary terms, exercises, Research Perspectives, Literature Perspectives, Theory boxes, chapter checklists, tips, and references. Innovative content and presentation merge theory, research, and professional practice in key leadership and management areas. Inviting and well-structured full-colour design enhances learning by providing quick reference to important information and visually reinforcing key concepts.

Essentials for Nursing Practice - E-Book

Author : Patricia A. Potter,Anne G. Perry,Patricia A. Stockert,Amy Hall
Publisher : Elsevier Health Sciences
Page : 1286 pages
File Size : 40,6 Mb
Release : 2014-02-28
Category : Medical
ISBN : 9780323188814

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Essentials for Nursing Practice - E-Book by Patricia A. Potter,Anne G. Perry,Patricia A. Stockert,Amy Hall Pdf

Approx.1218 pages Approx.1218 pages NEW! QSEN scenarios present a clinical situation followed by an open-ended question designed to help you understand and apply these core competencies. NEW! Chapter on professional nursing includes information on QSEN, prioritization, delegation, and professional levels. NEW! Completely revised review questions contain a strong mix of clinical thinking and application-level questions. NEW! Content on the impact of exercise covers its influence on disease reduction, compassion fatigue, lateral violence, cyber bullying, social media implications, caregiver strain, and safe patient handling. NEW! Expanded use of Evidence-Based Practice boxes include a PICO question, summary of the results of a research study, and a description of how the study has affected nursing practice — in every chapter. NEW! Patient-Centered Care boxes address racial and ethnic diversity along with the cultural differences that impact socioeconomic status, values, geography, and religion. These will related to the chapter case studies when possible.