Employee Surveys That Work

Author : Jack Wiley
Publisher : John Wiley & Sons
Page : 176 pages
File Size : 54,6 Mb
Release : 2010-08-13
Category : Business & Economics
ISBN : 0470891114

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Strategic Employee Surveys by Jack Wiley Pdf

Praise for Strategic Employee Surveys "This is a must-read! If you want to bring your employee survey up to the next level—if you want to predict and drive your organizational outcomes, including customer satisfaction and business performance—if you want to move your business strategy and survey program closer together, then this is your book."—Franz G. Deitering, Ph.D., SAP, and CEO, RACER Benchmark Group; former Chairman, IT Survey Group "[Wiley makes] an excellent, well-balanced approach to making the business case for employee surveys and providing reinforcement on the essential components—from purpose and development of the instrument to results analysis to action planning."—Lawrence E. Milan, Senior Vice President, Human Resources, ING U.S. Insurance "This book does not get bogged down in statistical analyses, yet it features a healthy mix of the theoretical and the practical that works for the novice and the experienced survey program manager alike."— Thomas E. Mitchell, Vice President, Northern Trust Company "The book's key concepts are illustrated with many specifics, especially survey content, and lots of fascinating 'war stories.' This book will become a well-thumbed volume by all who want to make the most of employee surveys."—Allen I. Kraut, Ph.D., Professor Emeritus of Management, Zicklin School of Business, Baruch College, CUNY

Author : William H. Macey,Alexis A. Fink
Publisher : Oxford University Press, USA
Page : 505 pages
File Size : 47,6 Mb
Release : 2020
Category : Business & Economics
ISBN : 9780190939717

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Employee Surveys and Sensing by William H. Macey,Alexis A. Fink Pdf

"This volume comprises 27 chapters focused on the design and execution of employee survey programs. These chapters reflect the latest advances in technology and analytics, and reflect a pervasive emphasis on driving organizational performance and effectiveness. The individual chapters represent the full range of survey-related topics, including design, administration, analysis, feedback, and action taking. The latest methodological trends and capabilities are discussed including computational linguistics, applications of artificial intelligence, and the use of qualitative methods such as focus groups. Extending beyond traditional employee surveys, contributions include the role of passive data collection as an alternative or supplement in a comprehensive employee listening system. Unique contextual factors are discussed including the use of surveys in a unionized environment. Individual contributions also reflect increasing stakeholder concerns for the protection of privacy among other ethical considerations. Finally, significant clarifications to the literature are provided on the use of surveys for measuring organization culture, strategic climate and employee engagement"--

Author : Alec Levenson
Publisher : Berrett-Koehler Publishers
Page : 168 pages
File Size : 49,5 Mb
Release : 2014-05-26
Category : Business & Economics
ISBN : 9781626561212

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Employee Surveys That Work by Alec Levenson Pdf

Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more.

Author : Alec Levenson
Publisher : Berrett-Koehler Publishers
Page : 158 pages
File Size : 47,5 Mb
Release : 2014-05-26
Category : Business & Economics
ISBN : 9781626561205

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Employee Surveys That Work by Alec Levenson Pdf

Alec Levenson's immensely practical guide shows every organization that uses employee surveys or is considering using them how to make them more effective, valuable, and reliable--and how to make better use of them.

Author : John Kador,Katherine Armstrong
Publisher : McGraw Hill Professional
Page : 241 pages
File Size : 51,9 Mb
Release : 2010-03-12
Category : Business & Economics
ISBN : 9780071703130

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Perfect Phrases for Writing Employee Surveys by John Kador,Katherine Armstrong Pdf

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Generating honest, no-nonsense feedback through well-written surveys is the first step to dramatically increasing employee engagement, commitment, loyalty—and your company’s bottom line. Perfect Phrases for Writing Employee Surveys provides the tools for crafting precisely phrased surveys to deliver accurate information, so you can adjust your organization’s practices accordingly. Inside are hundreds of words, phrases, and examples that remove the guesswork from an otherwise daunting process. This handy, time-saving guide helps you write surveys that measure: Employee Engagement Leadership and Management Company Values and Ethics Organizational Culture Satisfaction with Work Environment Career Development

Author : Jacob Morgan
Publisher : John Wiley & Sons
Page : 261 pages
File Size : 46,8 Mb
Release : 2014-08-25
Category : Business & Economics
ISBN : 9781118877241

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The Future of Work by Jacob Morgan Pdf

Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work. The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working. Conventional management models must be replaced with leadership approaches adapted to the future employee. Organizations must also rethink their traditional structure, how they empower employees, and what they need to do to remain competitive in a rapidly changing world. This is a book about how employees of the future will work, how managers will lead, and what organizations of the future will look like. The Future of Work will help you: Stay ahead of the competition Create better leaders Tap into the freelancer economy Attract and retain top talent Rethink management Structure effective teams Embrace flexible work environments Adapt to the changing workforce Build the organization of the future And more The book features uncommon examples and easy to understand concepts which will challenge and inspire you to work differently.

Author : Paul M. Connolly,Kathleen Groll Connolly
Publisher : Pfeiffer
Page : 176 pages
File Size : 52,7 Mb
Release : 2004-12-27
Category : Business & Economics
ISBN : 0787973491

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Employee Opinion Questionnaires by Paul M. Connolly,Kathleen Groll Connolly Pdf

If you’ve ever wanted to tap a ready-to-use questionnaire the same day you recognize your organization needs a survey, then help is finally at hand. Authors Paul and Kathy Connolly have designed a must-have collection of proven, reliable organizational surveys that anyone--from specialist human resources professionals to line managers and team leaders--can put to use immediately. Employee Opinion Questionnaires includes short, ready-to-use surveys organized into three groups: Use Issue-Focused Surveys to determine employee opinion on topics such as diversity, communications, and adaptability to change. Use Mission-Focused Surveys to gauge opinion on critical organizational issues, including employee alignment with mission, quality, ethics, and customer care. And use Event-Related Surveys for new hires, exit interviews, and assessing peoples’ attitudes following training.

Author : Paul M. Connolly,Kathleen Groll Connolly
Publisher : Unknown
Page : 224 pages
File Size : 53,9 Mb
Release : 2003-01-01
Category : Employee attitude surveys
ISBN : 0972494723

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Employee Survey Package by Paul M. Connolly,Kathleen Groll Connolly Pdf

These new publications have what human resources professionals need to know about employee surveys ? whether they plan to do the surveys in-house or work with an outside vendor. The first volume, ?Employee Surveys: Practical and Proven Methods, Samples, Examples? is filled with methods and examples from real-world surveys done by organizations of all sizes and types. The second volume, ?Employee Survey Question Guidebook,? brings you 650 tried-and-true questionnaire items from employee surveys developed by Performance Programs, Inc. Using the instructions supplied in the book, you can select questionnaire items, or create your own items, and develop an employee survey.

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 54,7 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Author : Gallup
Publisher : Gallup Press
Page : 0 pages
File Size : 41,8 Mb
Release : 2017-12-19
Category : Business & Economics
ISBN : 159562208X

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State of The Global Workplace by Gallup Pdf

Only 15% of employees worldwide are engaged at work. This represents a major barrier to productivity for organizations everywhere – and suggests a staggering waste of human potential. Why is this engagement number so low? There are many reasons — but resistance to rapid change is a big one, Gallup’s research and experience have discovered. In particular, organizations have been slow to adapt to breakneck changes produced by information technology, globalization of markets for products and labor, the rise of the gig economy, and younger workers’ unique demands. Gallup’s 2017 State of the Global Workplace offers analytics and advice for organizational leaders in countries and regions around the globe who are trying to manage amid this rapid change. Grounded in decades of Gallup research and consulting worldwide -- and millions of interviews -- the report advises that leaders improve productivity by becoming far more employee-centered; build strengths-based organizations to unleash workers’ potential; and hire great managers to implement the positive change their organizations need not only to survive – but to thrive.

Author : Sarah R. Johnson
Publisher : Association for Talent Development
Page : 160 pages
File Size : 43,7 Mb
Release : 2018-07-31
Category : Business & Economics
ISBN : 9781562861063

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Engaging the Workplace by Sarah R. Johnson Pdf

Unlock the Potential in Your Employee Survey You spend months crafting the right survey questions and planning how to share the results with senior leaders and managers. Then you anxiously anticipate the responses. But once the data trickle in, nothing happens, no one acts, and your employees wait and wait for change. What happened? When did the survey become just another “check the box” task for HR to administer and employees to fill out? In Engaging the Workplace: Using Surveys to Spark Change, Sarah R. Johnson has scanned the diminishing state of the organizational survey and reached a profound, yet simple, conclusion: Companies don’t know why they want to conduct a survey and how they plan to act on its results. As the big data movement took off, companies and their HR departments sought to capture, measure, and evaluate whatever data they could get their hands on. This led to more surveys—annual, semiannual, quarterly, pulse—all in the name of compiling more information and driving an engagement score. In theory, leaders could look at these frequent snapshots of how their employees were doing and determine what actions to take. But this increase in data has instead produced gridlock. Leaders put off next steps until the next survey and its results arrive, while employees lose faith in the survey’s potential to make a difference. With Engaging the Workplace, you can relaunch your survey process. When executed properly, the survey can enable leaders to make decisions based on data, rather than on fads, trends, or guesses. This means baking action planning into its design and ditching the one-size-fits-all trend in survey administration. After all, your company is not like any other. Use the survey to support the people analytics program you need and drive organizational excellence.

Author : Paul M. Connolly,Kathleen Groll Connolly
Publisher : Atlas
Page : 128 pages
File Size : 46,9 Mb
Release : 2006
Category : Electronic
ISBN : 0972494774

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Employee Survey Question Guidebook by Paul M. Connolly,Kathleen Groll Connolly Pdf

If you need an employee questionnaire, the second edition of the "Employee Survey Question Guidebook" is unique among references for the Human Resources profession. It places 700 field-tested employee survey questions at your fingertips, organized in 18 dimensions and 82 themes. These questions have been used by hundreds of organizations and many have industry norms, which are available from the publisher. In addition, the book's index guides you quickly to questionnaire topics based on the organizational symptoms you wish to research. As a result, you will increase the accuracy of your survey and greatly reduce development time. The dimensions are based on widely recognized building blocks of organizational effectiveness. They include: business culture and climate; business structure; career; co-workers; commitment; compensation; human resources functions; job content; job security; manager/supervisor; overall satisfaction; performance management; recognition; resources; senior management; training; work-life balance; working environment and safety. The Guidebook's companion volume, "Employee Surveys: Practical and Proven Methods, Samples, Examples," follows the survey process from start to finish, describing myriad situations employers may not expect or know how to manage. Filled with examples from real-world surveys done by organizations of all sizes and types, it contains many sample forms, agendas, letters and more. Together, these two volumes give Human Resource professionals an unprecedented level of independence in performing employee surveys.

Author : Joe Folkman
Publisher : Executive Excellence Publishing
Page : 0 pages
File Size : 51,9 Mb
Release : 1998
Category : Communication in organizations
ISBN : 1890009423

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Making Feedback Work by Joe Folkman Pdf

Provides strategies designed for any manager involved in organizational change. For most organizations, the success of an employee survey and the results it produces is based upon the extent to which the results of the survey leads to meaningful change. This book will assist managers and executives in accepting feedback, prioritizing issues and leveraging real change. Among the topics discussed are: Reacting to Feedback, Why Change, Creating Change in Organizations and Leading Change.

Author : John H. McConnell
Publisher : Taylor & Francis US
Page : 344 pages
File Size : 55,6 Mb
Release : 2003
Category : Business & Economics
ISBN : 0814407099

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How to Design, Implement, and Interpret an Employee Survey by John H. McConnell Pdf

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Author : Michael Walters,Mike Walters
Publisher : Hyperion Books
Page : 164 pages
File Size : 49,7 Mb
Release : 1990-01-01
Category : Attitude (Psychology)
ISBN : 0852924453

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What about the Workers? by Michael Walters,Mike Walters Pdf