Evaluating The Impact Of Your Library

Author : David Streatfield,Sharon Markless
Publisher : Facet Publishing
Page : 289 pages
File Size : 49,7 Mb
Release : 2012-12-23
Category : Language Arts & Disciplines
ISBN : 9781856048125

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Evaluating the Impact of Your Library by David Streatfield,Sharon Markless Pdf

Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning. The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. Key topics include: • The demand for evidence • Getting to grips with impact • The research base of this work • Putting the impact into planning • Getting things clear: objectives • Success criteria and impact indicators: how you know you are making a difference • Making things happen: activities and process indicators • Thinking about evidence • Gathering and interpreting evidence • Taking stock, setting targets and development planning • Doing national or international evaluation • Where do we go from here? Readership: Practising library and information service managers and policy makers in the field. LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally and people engaged in professional education in the field such as lecturers or students.

Author : David Streatfield,Sharon Markless
Publisher : Unknown
Page : 240 pages
File Size : 53,9 Mb
Release : 2021-09-25
Category : Electronic
ISBN : 1783304154

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Doing Library Impact Evaluation by David Streatfield,Sharon Markless Pdf

This book is an accessible guide to the latest thinking on effective library impact evaluation for anyone who wants to gauge the impact of their services or projects on their service users for library advocacy and service development. Although library impact evaluation is evolving, most of the literature focuses on the methods used and on the evaluation findings. There is a dearth of case studies focusing on the evaluation problems presented by libraries, how these problems are addressed and what lessons can be learnt in the process. This book fills that gap by presenting a series of case studies through which the authors draw on current impact evaluation thinking to address a variety of evaluation problems. Doing Library Evaluation complements the authors' earlier Facet Publishing book Evaluating the Impact of Your Library by showing how the impact evaluation model presented there has been applied to meet a variety of real evaluation challenges. The authors show how they have applied advances in thinking drawn from education and international development evaluation. They also show how progress in programme theory-based evaluation is helping to shape the world of library impact evaluation.

Author : Bill Irwin,Kimberly Silk
Publisher : Unknown
Page : 128 pages
File Size : 45,5 Mb
Release : 2017-02
Category : Electronic
ISBN : 0889690588

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Creating a Culture of Evaluation by Bill Irwin,Kimberly Silk Pdf

Author : Frederick Wilfrid Lancaster
Publisher : Champaign, IL : University of Illinois, Graduate School of Library and Information Science
Page : 216 pages
File Size : 44,7 Mb
Release : 1988
Category : Libraries
ISBN : UCAL:B4327652

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If You Want to Evaluate Your Library-- by Frederick Wilfrid Lancaster Pdf

Author : Melissa Gross,Cindy Mediavilla,Virginia A. Walter
Publisher : Unknown
Page : 120 pages
File Size : 55,7 Mb
Release : 2016-01-13
Category : Language Arts & Disciplines
ISBN : 9780838914168

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Five Steps of Outcome-Based Planning and Evaluation for Public Libraries by Melissa Gross,Cindy Mediavilla,Virginia A. Walter Pdf

Planning and assessment are both crucial elements of a public library that functions efficiently and flexibly. So why are they often treated as separate processes? This concise book combines planning and evaluation in a holistic approach, helping public library managers and staff put library resources to work for the community. Based on a series of successful workshops, the workflow presented by the authors is made up of manageable steps for integrating outcome-based planning and evaluation (OBPE) into the routine functions of the public library. Offering step by step guidance that’s transparent and easy to follow, this book introduces the concept of OBPE and explains how it can be a streamlined, effective method of getting library users’ feedback; defines “outcomes” and shows why public libraries should use them to plan and evaluate services;shares methodologies for assessing community needs and interests, including key informant interviews, surveys, focus groups, and environmental scans;demonstrates how to use community assessment data to create outcome statements that not only guide the creation of new library services, but also provide targets for measuring the effectiveness of those services;offers techniques for designing services that directly serve the community while also achieving the outcomes the library has targeted; andprovides tips for sharing the results with stakeholders and maximizing successful outcome-based programs to leverage the library’s role in the community.Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to understand process for public librarians, library managers, and grant writers.

Author : Rhea Joyce Rubin
Publisher : American Library Association
Page : 190 pages
File Size : 46,8 Mb
Release : 2006
Category : Language Arts & Disciplines
ISBN : 0838935605

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Demonstrating Results by Rhea Joyce Rubin Pdf

I became a librarian because of my interest in how reading affects people, how it can lead to insights and help people transform their lives...library services and materials help them in their efforts to change and grow. Outcome measurement can assess how well libraries do that.—Rhea Joyce Rubin from the Preface Library services and programs that not only meet goals but can also demonstrate these results are more likely to secure repeat funding. By evaluating and presenting outcomes, libraries can document the positive work they do in a concrete way and gain financial support. According to Planning for Results expert Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome measurement process as they: Enhance library programs using evaluation techniques Use and customize the 14 step-by-step workforms to address unique needs Gather and interpret statistically accurate data to demonstrate outcomes Measure, evaluate, and present outcomes to attract funding Applying these concepts in examples and in two running case studies, an Internet class for seniors, and a teen mother-tutoring program brings the model to life. The "Toolkit" includes tips on creating evaluations, coding data, and selecting a sample. By assessing the impact of services in users' lives, public library directors and program managers demonstrate to funding bodies their accountability and the effectiveness of programs, thus positioning their libraries to secure maximum funding.

Author : Peter Brophy
Publisher : Facet Publishing
Page : 267 pages
File Size : 43,9 Mb
Release : 2006
Category : Language Arts & Disciplines
ISBN : 9781856045933

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Measuring Library Performance by Peter Brophy Pdf

Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.

Author : Joseph R. Matthews
Publisher : Bloomsbury Publishing USA
Page : 481 pages
File Size : 49,9 Mb
Release : 2017-10-27
Category : Language Arts & Disciplines
ISBN : 9781440855375

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The Evaluation and Measurement of Library Services by Joseph R. Matthews Pdf

This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.

Author : Sharon Markless,David Streatfield
Publisher : Facet Publishing
Page : 200 pages
File Size : 54,5 Mb
Release : 2006
Category : Business & Economics
ISBN : IND:30000116864954

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Evaluating the Impact of Your Library by Sharon Markless,David Streatfield Pdf

This book is an essential tool for practising library and information service managers and policy makers in the field.--Back cover.

Author : John Blagden
Publisher : Unknown
Page : 59 pages
File Size : 50,8 Mb
Release : 1990
Category : Libraries
ISBN : OCLC:1035618358

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How Good is Your Library? by John Blagden Pdf

Author : Anneli Sundqvist,Gerd Berget,Jan Nolin,Kjell Ivar Skjerdingstad
Publisher : Springer Nature
Page : 911 pages
File Size : 45,9 Mb
Release : 2020-03-19
Category : Computers
ISBN : 9783030436872

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Sustainable Digital Communities by Anneli Sundqvist,Gerd Berget,Jan Nolin,Kjell Ivar Skjerdingstad Pdf

This volume constitutes the proceedings of the 15th International Conference on Sustainable Digital Communities, iConference 2020, held in Boras, Sweden, in March 2020. The 27 full papers and the 48 short papers presented in this volume were carefully reviewed and selected from 178 submissions. They cover topics such as: sustainable communities; social media; information behavior; information literacy; user experience; inclusion; education; public libraries; archives and records; future of work; open data; scientometrics; AI and machine learning; methodological innovation.

Author : Rachel Applegate
Publisher : Bloomsbury Publishing USA
Page : 244 pages
File Size : 50,8 Mb
Release : 2013-08-15
Category : Language Arts & Disciplines
ISBN : 9781610691604

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Practical Evaluation Techniques for Librarians by Rachel Applegate Pdf

Evaluation is essential to library management: it provides the data that underlies informed and effective decision-making. This book is a one-volume, how-to guide to library evaluation techniques, planning, and reporting. Library professionals—regardless of whether they operate in a school, public, or academic library setting—need to have effective evaluation skills in order to be accountable to stakeholders and to effect informed improvement. Practical Evaluation Techniques for Librarians provides information and guidance that is highly useful and accessible for all librarians looking to intelligently manage the strengths and weaknesses of their library as well as communicate its value to its stakeholders. Rather than focusing on data-gathering methods appropriate for researchers, the book concentrates on data collection at the local level that enables informed managerial decision-making. It describes and compares techniques that can be used with any level or type of resource—staffing, software, and expertise, for example—in any size library. Author Rachel Applegate makes it clear that accountability is everywhere and imperative, and any librarian can learn the simple techniques to benefit from evaluation.

Author : Peter Hernon,Robert E. Dugan,Joseph R. Matthews
Publisher : American Library Association
Page : 256 pages
File Size : 45,5 Mb
Release : 2014
Category : Language Arts & Disciplines
ISBN : 9780838911952

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Getting Started with Evaluation by Peter Hernon,Robert E. Dugan,Joseph R. Matthews Pdf

Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure Examines qualitative versus quantitative measures Shows how to decide which metrics are relevant to one’s own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff Offers advice on marshaling data to effectively communicate the value and impact of a library and its services, no matter the audience Complete with a detailed list of sources for metrics and concrete examples of evaluation in practice, this workbook will be both valuable and immediately useful to managers at academic and public libraries, as well as to library trustees and others interested in assessing service quality.

Author : Alan Brine
Publisher : Routledge
Page : 436 pages
File Size : 44,9 Mb
Release : 2016-04-22
Category : Language Arts & Disciplines
ISBN : 9781317124009

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Handbook of Library Training Practice and Development by Alan Brine Pdf

Librarians must now work at a different level from that required 20 years ago, but the training available is not always appropriate or accessible to all. The authors of this volume have responded to this significant and continuing change within the profession by offering a much-needed guide to best practice for staff training and development in library and information work. This handbook addresses new aspects of service provision both in the UK and abroad, and provides an up-to-date review of the current developments that are becoming increasingly important to librarians through the influence of the electronic age and the widening of areas of professional involvement. The Handbook of Library Training Practice and Development will be invaluable to those responsible for the development of staff and line managers as well as providing a crucial insight into the information profession for anyone new to this career path or looking to develop their knowledge within it.

Author : Tetsuya Sakai,Douglas W. Oard,Noriko Kando
Publisher : Springer Nature
Page : 225 pages
File Size : 42,6 Mb
Release : 1901
Category : Electronic books
ISBN : 9789811555541

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Evaluating Information Retrieval and Access Tasks by Tetsuya Sakai,Douglas W. Oard,Noriko Kando Pdf

This open access book summarizes the first two decades of the NII Testbeds and Community for Information access Research (NTCIR). NTCIR is a series of evaluation forums run by a global team of researchers and hosted by the National Institute of Informatics (NII), Japan. The book is unique in that it discusses not just what was done at NTCIR, but also how it was done and the impact it has achieved. For example, in some chapters the reader sees the early seeds of what eventually grew to be the search engines that provide access to content on the World Wide Web, todays smartphones that can tailor what they show to the needs of their owners, and the smart speakers that enrich our lives at home and on the move. We also get glimpses into how new search engines can be built for mathematical formulae, or for the digital record of a lived human life. Key to the success of the NTCIR endeavor was early recognition that information access research is an empirical discipline and that evaluation therefore lay at the core of the enterprise. Evaluation is thus at the heart of each chapter in this book. They show, for example, how the recognition that some documents are more important than others has shaped thinking about evaluation design. The thirty-three contributors to this volume speak for the many hundreds of researchers from dozens of countries around the world who together shaped NTCIR as organizers and participants. This book is suitable for researchers, practitioners, and students--anyone who wants to learn about past and present evaluation efforts in information retrieval, information access, and natural language processing, as well as those who want to participate in an evaluation task or even to design and organize one.