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Guide to Cross-cultural Communication by Sana Reynolds,Deborah Valentine Pdf
The goal of this book is to help busy professionals communicate across cultures by promoting cross-cultural understanding and fostering communication with foreign-born employees or employers. Brief, practical, and reader-friendly, it provides new insights on cultural requirements not taught in sales training manuals.Guide to Cross-Cultural Communicationis a handy reference with information pertinent to negotiations, business writing, and speaking with those from diverse cultural backgrounds, with business-related examples throughout.Essential reading for those interested in understanding and improving intercultural communication both inside and outside their organizations; especially managers, executives, and other business professionals who must communicate in an increasingly multicultural workplace.
Say Anything to Anyone, Anywhere by Gayle Cotton Pdf
The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Author Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach. This step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences.
Intercultural Interactions by Kenneth Cushner,Richard W. Brislin Pdf
This new edition of Intercultural Interactions presents a fully updated set of training materials which have been developed to form the basis of a variety of cross-cultural orientation programmes. These materials are based on the assumption that there are commonalities, or similar personal experiences, when people live and work in cultures other than their own. More comprehensive in scope than its predecessor, the Second Edition also contains a practical new user's guide, and its expanded coverage draws readers in with more vivid scenarios and examples reflecting changing world events and social milieu.
Cross-cultural Communication by Gregory Barnard Pdf
This guide sets out to demystify the subject of cross-cultural communication and makes workable, practical suggestions for managers and those concerned with training and development issues.
"As the irresistible force of globalisation meets the immovable object of local cultures, a whole host of pitfalls is lying in wait to trip up the unsuspecting business. Thankfully, Indy Neogy is on hand to guide you through this potential minefield, providing a wealth of practical advice on everything from global brand architecture and international marketing to internal communication with groups and individuals" -- p. [4] of cover.
Successfully communicating with people from another culture requires learning more than just their language. While fumbling a word or phrase may cause embarrassment, breaking the unspoken cultural rules that govern personal interactions can spell disaster for businesspeople, travelers, and indeed anyone who communicates across cultural boundaries. To help you avoid such damaging gaffes, Tracy Novinger has compiled this authoritative, practical guide for deciphering and following "the rules" that govern cultures, demonstrating how these rules apply to the communication issues that exist between the United States and Mexico. Novinger begins by explaining how a major proportion of communication within a culture occurs nonverbally through behavior and manners, shared attitudes, common expectations, and so on. Then, using real-life examples and anecdotes, she pinpoints the commonly occurring obstacles to communication that can arise when cultures differ in their communication techniques. She shows how these obstacles come into play in contacts between the U.S. and Mexico and demonstrates that mastering the unspoken rules of Mexican culture is a key to cementing business and social relationships. Novinger concludes with nine effective, reliable principles for successfully communicating across cultures.
Bridging the Culture Gap by Penny Carté,Chris Fox Pdf
Praise and Reviews "As an American who has worked in Europe for the past 3 years, I find Bridging the Culture Gap to be a practical guide for communicating and influencing across cultures. The authors use authentic and engaging anecdotes, which will help readers to understand their own culture, and other`s reactions to it in the context of everyday business."Gary Kuusisto, Director, European Learning & Development, The Gillette Company"This book gives you a practical insight into cross-cultural communication in business today, based in part on the Canning team`s deep experience in training over 1,000 managers and specialists in a unique Franco-Japanese adventure. Every International professional should find food for thought in this book."Francois Foix, Human Resources Coordinator, Renault-Nissan"Full of real-life examples and practical advice which reflects the experience and skills of its masterful but unpretentious authors."Andreas Molck-Ude, Head of Africa and Middle East Division, Munich Re"Canning offers tough and intensive training, but brilliant results. I believe this book will do the same thing for anyone looking for success in cross-cultural business."Takashi Kashiwagi, Head of Global Regulatory Approvals and Marketing Support, Aventis JapanAs globalization gathers momentum, the contact between business people from other countries is becoming more frequent. The more national boundaries a company crosses, the greater the scope for misunderstanding and conflict. To succeed internationally, it is essential to be able to break the barriers of culture, language and set patterns of thinking.Bridging the Culture Gap, written by two of Canning's most experienced trainers, is a distillation of many years' work and is based on the real-life business situations of their international clients. You'll find out how to:interpret the party linecommunicate with styleget your message acrossplay the conversation gamebe sensitive to other culturesmind your mannersavoid the usual faux paswin the dealand so much more.Packed with fascinating cases, cultural awareness scales, communication style tests and practical tips, this lively guide will help anyone - of any nationality - to become a better communicator. Whether you're planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, Bridging the Culture Gap will ensure that your cultural awareness antennae are well tuned.
Cross-cultural Business Behavior by Richard R. Gesteland Pdf
The theme of this new edition of Cross-Cultural Business Behavior is CHANGE. First of all, cultures change. In markets around the world, business behavior is constantly evolving, impelled by generational shifts, improvements in education, and (especially) increasing exposure to the world marketplace. That is why all of the book's 43 'Negotiator Profiles' have been thoroughly updated, with new cases and fresh examples added. In addition to the change in culture, international managers' challenges have changed too. For example, just a few years ago, participants at global management seminars around the world were mainly interested in how to communicate and negotiate with overseas partners. But, they now find that their toughest challenges are how to manage overseas subsidiaries, strategic alliances, and international partnerships. To reflect these new realities, the book's time-tested framework for understanding cross-cultural negotiating behavior has been expanded to include a wide variety of practical pointers on managing in today's global marketplace. This fifth edition is important for everyone involved with global management, whether student or manager, because cultures and business challenges do change. The book is an essential survival guide for doing business in cultures other than one's own.
Cross-cultural Communication by Carrie Cropley Hutchinson Ph D,Carrie Cropley Hutchinson Pdf
This book offers a theoretical foundation of important intercultural topics for students participating in a study abroad program, or those taking a communication course at home. Based on social science theory and research, the book highlights what the experts have discovered about the way humans process information in unfamiliar settings. Topics covered include: Intercultural Communication CompetenceVerbal Communication Within and Between GroupsNonverbal Communication Within and Between GroupsWorldview and CommunicationIntercultural Perception The book also features a special section on U.S. College and University Norms and Expectations, for international students studying in the U.S. Each chapter contains interactive activities and space for writing, which makes it a self-contained complete course for learning.Although cultural differences are the focus of the book, gender and other group memberships that shape our perceptions and communication are also discussed.
