Hospitality Management

Author : Alan Clarke,Wei Chen
Publisher : Routledge
Page : 400 pages
File Size : 50,5 Mb
Release : 2009-11-04
Category : Business & Economics
ISBN : 9781136394027

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International Hospitality Management by Alan Clarke,Wei Chen Pdf

International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has been thoroughly developed with consistent learning features throughout, including: Specified learning outcomes for each chapter International case studies including major world events such as the September 11 Terrorist Attacks, the Argentine Financial Crisis, The SARS virus, The Institution of Euro, the accession of China to the World Trade Organization., and the expansion of European Union, as well as international corporations such as Marriott, Hilton, Intercontinental, McDonalds, Starbucks etc. It introduces the global market situation, including Americas, Europe, Asia Pacific, and Middle East. Study questions and discussion questions to consolidate learning and understanding. Links to relevant websites at the end of each chapter On-line resources and a test bank is available for lecturers and students

Author : Martin G. Jagels
Publisher : John Wiley and Sons
Page : 610 pages
File Size : 40,6 Mb
Release : 2006-03-03
Category : Business & Economics
ISBN : 9780471687894

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Hospitality Management Accounting by Martin G. Jagels Pdf

The success of every business in the hospitality industry depends on maximizing revenues and minimizing costs. Hospitality Man-agement Accounting, Ninth Edition continues its time-tested presentation of fundamental concepts and analytical techniques that are essential to taking control of real-world accounting systems, evaluating current and past operations, and effectively managing finances toward increased profits. This accessible Ninth Edition offers hands-on coverage of computer applications and practical decision-making skills to successfully prepare readers for the increasingly complex and competitive hospitality industry.

Author : Stephen S. J. Hall
Publisher : Educational Institute of American Hotel & Motel Association
Page : 308 pages
File Size : 42,5 Mb
Release : 1992
Category : Business & Economics
ISBN : IND:30000027383672

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Ethics in Hospitality Management by Stephen S. J. Hall Pdf

Author : Kaye Sung Chon,Clayton W Barrows,Robert H Bosselman
Publisher : Routledge
Page : 308 pages
File Size : 51,5 Mb
Release : 2013-04-03
Category : Business & Economics
ISBN : 9781136379284

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Hospitality Management Education by Kaye Sung Chon,Clayton W Barrows,Robert H Bosselman Pdf

Help students succeed now and in the future in any aspect of the hospitality field! Hospitality Management Education focuses on the academic aspect of hospitality--the mechanisms of hospitality education programs, their missions, their constituents, and the outcomes of their efforts. This book examines why people study hospitality management, the vast opportunities the field offers, and ways to best prepare students for a career in the industry or in academia. Within Hospitality Management Education, you'll find exhibits, figures, tables, and insight into innovative practice methods that will strengthen your skills as an educator and contributor to the growing success of this discipline. Containing research and first-hand accounts, Hospitality Management Education offers you insight into qualities and strategies that make educators or employees effective and successful in the industry. You'll find useful information to help you better prepare students and enhance your teaching skills, such as: understanding the history and advances of hospitality management education during the past 75 years stressing the difference between the hospitality industry and other industries to help prospective hospitality students understand the unique rigors of hospitality examining degree programs in the United Kingdom, Australia, and the United States to identify common global teaching trends, differences, and program outcomes enhancing student learning and education programs by linking academic hospitality programs to industry through internships, involvement with industry associations, and advisory councils assuring quality in academic programs through accreditation, certification, outside peer reviews, outside reviews by the industry, and administrative reviews of the faculty preparing for a professional academic career through strategic career planning, networking, and targeting hospitality programs Hospitality Management Education discusses educational trends as a whole over the past decade to give you insight into future directions of hospitality such as increased specialization, growing numbers of faculty, more funding, and increased academic focus on research and scholarship. In this valuable volume, you'll find methods and suggestions that will make you a more knowledgeable and effective educator!

Author : Richard Busulwa,Nina Evans,Aaron Oh,Moon Kang
Publisher : Routledge
Page : 303 pages
File Size : 42,7 Mb
Release : 2020-12-28
Category : Business & Economics
ISBN : 9781000296754

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Hospitality Management and Digital Transformation by Richard Busulwa,Nina Evans,Aaron Oh,Moon Kang Pdf

Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: • Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. • Explains the digital business and digital transformation imperative for hospitality and leisure organizations. • Discusses the different digital capabilities required to effectively compete as a digital business. • Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. • Discusses how hospitality and leisure managers can keep up with digital technology advancements. • Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business–related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.

Author : David C. Bojanic,Robert D. Reid
Publisher : Wiley Global Education
Page : 384 pages
File Size : 55,7 Mb
Release : 2016-11-16
Category : Business & Economics
ISBN : 9781119195153

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Hospitality Marketing Management, 6th Edition by David C. Bojanic,Robert D. Reid Pdf

Hospitality Marketing Management, 6th Edition explores marketing and themes unique to hospitality and tourism. The 6th edition presents many new ideas along with established marketing principles, exploring not only the foundations of marketing in the hospitality world but also new trends in the industry.

Author : Dennis R. Reynolds,Imran Rahman,Clayton W. Barrows
Publisher : John Wiley & Sons
Page : 40 pages
File Size : 42,5 Mb
Release : 2021-06-02
Category : Business & Economics
ISBN : 9781119326274

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Introduction to Hospitality Management by Dennis R. Reynolds,Imran Rahman,Clayton W. Barrows Pdf

The hospitality industry's rapid evolution provides career-seekers with tremendous opportunity–and unique challenges. Changes in the global economy, rising interest in ecotourism, the influence of internet commerce, and a myriad of other trends contribute to the dynamic nature of this exciting field. Introduction to Hospitality Management presents a thorough overview of historical perspectives, current trends, and real-world practices. Coverage of bar and restaurant management, hotel and lodging operations, travel and tourism, and much more gives students a comprehensive analysis of this rewarding field. Focusing on practicality, this text presents real-world examples of traditional methods alongside insightful discussions surrounding changes in consumer demands and key issues affecting the industry. The industry’s multifaceted nature lends itself to broad exploration, and this text provides: Clear guidance through topics related to foodservice operations, convention management, meeting planning, casino and gaming management, leadership and staffing, financial and business models, and promotion and marketing Emphasis on career planning and job placement strategies, giving students a head start in charting their future in hospitality A combination of Drs. Reynolds and Barrows’ two leading textbooks, Introduction to Management in the Hospitality Industry and Introduction to the Hospitality Industry, into one cohesive, comprehensive edition Substantial coverage of internet commerce and marketing Case studies, including actual interviews with industry professionals, to reinforce primary learning objectives and build critical thinking skills An emphasize on real-world skills and practical methods employed by management professionals Methods to prepare students for job placement in multiple areas of the hospitality and tourism industry Introduction to Hospitality Management is an essential text for students learning about, or with an interest in, the hospitality industry. Written in a clear and accessible style, this important book leaves readers with a strong grasp of the topics and trends most important to a career in the hospitality industry

Author : Ioannis S Pantelidis
Publisher : Routledge
Page : 461 pages
File Size : 50,9 Mb
Release : 2014-03-26
Category : Business & Economics
ISBN : 9781317804239

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The Routledge Handbook of Hospitality Management by Ioannis S Pantelidis Pdf

Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B&Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there are key issues that are pertinent to all subsectors. The Routledge Handbook of Hospitality Management adopts a strategic approach and explores and critically evaluates current debates, issues and controversies to enable the reader to learn from the industry’s past mistakes as well as future opportunities. Especially relevant at a time when many sectors of the industry have to re - evaluate and reinvent themselves in response to the economic downturn the Handbook brings together specialists from both industry and academia and from a range of geographical regions to provide state-of-the-art theoretical reflection and empirical research. Each of the five inter related sections explores and evaluates issues that are of extreme importance to hospitality organisations, many of which have not been adequately explored before: external and internal customers, debates surrounding finance, uncertainty risk and conflict, sustainability, and e-Hospitality and Technology. This book is an invaluable resource for all those with an interest in hospitality, encouraging dialogue across disciplinary boundaries and areas of study. It is essential reading for students, researchers & academics and managers of Hospitality as well as those of Tourism, Events, Marketing, and Business Management.

Author : Marco A. Gardini,Michael C. Ottenbacher,Markus Schuckert
Publisher : Routledge
Page : 454 pages
File Size : 48,5 Mb
Release : 2020-11-09
Category : Business & Economics
ISBN : 9780429762178

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The Routledge Companion to International Hospitality Management by Marco A. Gardini,Michael C. Ottenbacher,Markus Schuckert Pdf

The hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry. While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international. This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.

Author : Michael C. Sturman,Jack B. Corgel,Rohit Verma
Publisher : John Wiley & Sons
Page : 519 pages
File Size : 48,6 Mb
Release : 2011-03-31
Category : Business & Economics
ISBN : 9781118016268

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The Cornell School of Hotel Administration on Hospitality by Michael C. Sturman,Jack B. Corgel,Rohit Verma Pdf

This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations

Author : Matt A. Casado
Publisher : Createspace Independent Publishing Platform
Page : 0 pages
File Size : 52,9 Mb
Release : 2012-02-29
Category : Hospitality industry
ISBN : 1469930285

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Hospitality Management by Matt A. Casado Pdf

Hospitality Management: A Capstone course offers comprehensive coverage of topics taught in hospitality programs and an array of realistic operational and managerial situations and cases students are bound to find on being hired by hospitality companies. The cases are geared to prepare students for critical thinking and problem solving. The purpose of the book is to help move students out of their scholastic mode and into supervisory and managerial roles in the hospitality industry. Casado's roll-up-your-sleeves, down-in-the-trenches approach provides a practical guide to solving problems and to handling difficult operational situations. This practical, easy-to-read text: - Features operational situations and cases that are discussion-worthy, thought-provoking, challenging, and engaging. - Includes a chapter on career planning to assist students with thinking beyond their post-graduation positions. - Offers a comprehensive review of major curriculum topics and provides the final coaching opportunity in operational know-how and decision making. - Reinforces learning and allows seniors a final chance to imprint the material in their memories. - Uses a straightforward and to-the-point style to help solidify and apply concepts. - Presents its content in a refreshing, friendly way that departs from the typical over-academic style. - Applies a hands-on approach to completing tasks and understanding concepts.An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected]

Author : David K. Hayes,Joshua D. Hayes,Peggy A. Hayes
Publisher : John Wiley & Sons
Page : 482 pages
File Size : 41,8 Mb
Release : 2021-11-09
Category : Business & Economics
ISBN : 9781119790778

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Revenue Management for the Hospitality Industry by David K. Hayes,Joshua D. Hayes,Peggy A. Hayes Pdf

REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.

Author : Abraham Pizam
Publisher : Routledge
Page : 733 pages
File Size : 43,7 Mb
Release : 2012-06-25
Category : Business & Economics
ISBN : 9781136439032

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International Encyclopedia of Hospitality Management by Abraham Pizam Pdf

* 25% updated with significant revisions and 20 new entries ensuring that students have the most up-to-date Hospitality Management information on the market * An academically credible source of core information written by experts from around the world to help students clarify basic concepts and ensure their understanding is correct * User friendly and accessible so that students can quickly and easily locate the information that they require

Author : Fevzi Okumus,Levent Altinay,Prakash Chathoth,Mehmet Ali Koseoglu
Publisher : Routledge
Page : 375 pages
File Size : 49,9 Mb
Release : 2019-10-30
Category : Business & Economics
ISBN : 9781351188494

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Strategic Management for Hospitality and Tourism by Fevzi Okumus,Levent Altinay,Prakash Chathoth,Mehmet Ali Koseoglu Pdf

Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.

Author : Roy C Wood
Publisher : SAGE
Page : 204 pages
File Size : 45,7 Mb
Release : 2013-02-01
Category : Business & Economics
ISBN : 9781446290729

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Key Concepts in Hospitality Management by Roy C Wood Pdf

"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.