Hospitality Security

Author : Darrell Clifton
Publisher : CRC Press
Page : 334 pages
File Size : 53,5 Mb
Release : 2019-08-08
Category : Business & Economics
ISBN : 9781439874370

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Hospitality Security by Darrell Clifton Pdf

A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today's Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today's hospitality practitioner. Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabilities to determine risk The security plan, where you decide how to apply various layers of control to mitigate the risks Budgeting: the amount of money available to implement the plan determines the next step Policies: how to document policies into a security manual, training manual, emergency procedures manual, and incident action plan Staffing: scheduling, wages, deployment, and contract security Training, including specialized topics such as use of force and bike patrol Physical security and patrol procedures Alarm and camera systems and various software programs Emergency procedures and response Investigations, interviews, and crime analysis Executive skills: learning from proven leadership styles Ideal for novices and veterans alike, this accessible, reader-friendly primer enables security directors to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them-all the while keeping customers and personnel safe and improving the bottom line.

Author : Darrell Clifton
Publisher : CRC Press
Page : 519 pages
File Size : 53,6 Mb
Release : 2022-12-22
Category : Business & Economics
ISBN : 9781000815498

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Hospitality Security by Darrell Clifton Pdf

Hospitality Security: Managing Security in Today’s Hotel, Nightlife, Entertainment, and Tourism Environment, Second Edition provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality security staff and leadership. The lodging component of a hospitality environment creates challenges to the security professional by its complex set of assets and amenities—especially when combined with gaming environments. Whether the reader is establishing, or improving, a professional, proactive proprietary security force, or the manager of a boutique hotel, the practical methods described herein are applicable to everyone. Author Darrell Clifton takes the reader through a logical and methodical process to first evaluate what risks are inherent to hospitality environments, how to assess those risks through threat and vulnerability assessments and methods to mitigate, eliminate, or transfer them. The book stresses the importance of prevention and investigation into the root causes of incidents as a tool for avoiding future undesirable events. This is especially important in that each registered guest brings with them their own unique set of circumstances, family values, problems, and social issues. The security function must operate to protect their individual rights, their right to privacy, and their desire to enjoy the facilities they are patronizing while contributing to the revenue stream. This must be balanced with the obligation, or duty, to provide reasonable care from foreseeable harm by the hotel to avoid incidents and litigation. Clifton, an experienced industry veteran, clearly establishes and identifies practical, reasonable, and cost-effective ways to accomplish this balancing of guest enjoyment with guest protection. This new edition includes expanded content on premises liability, security force behavioral recognition, workplace violence, active shooter scenarios, evacuation planning, social media and guest reviews, and hotel scams. Additional coverage on nightclubs and bars has been added including four entirely new chapters on specialized security for events and venues, crime prevention through environmental design (CPTED), advances in technology, and industry trends for the gaming and hospitality sector. Ideal for novices and veterans alike, Hospitality Security, Second Edition is an accessible, reader-friendly reference that enables security directors to evaluate what risks are inherent to hospitality environments, to analyze those risks through threat and vulnerability assessments, and to develop methods to mitigate or eliminate them—all the while keeping customers and personnel safe and improving the bottom line.

Author : Darrell Clifton
Publisher : CRC Press
Page : 0 pages
File Size : 41,6 Mb
Release : 2022-12-16
Category : Business & Economics
ISBN : 100303764X

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Hospitality Security by Darrell Clifton Pdf

"Hospitality Security: Managing Security in Today's Hotel, Nightlife, Entertainment, and Tourism Environment, Second Edition provides experience-based, proven methods for preventing and resolving the challenges faced by today's hospitality security staff and leadership. This new edition includes expanded content on premises liability, security force behavioral recognition, workplace violence, active shooter scenarios, evacuation planning, social media and guest reviews, and hotel scams. Additional coverage on nightclubs and bars has been added as well as four entirely new chapters on specialized security for events and venues, crime prevention through environmental design, advances in technology, and industry trends for the gaming and hospitality sector. Ideal for novices and veterans alike, Hospitality Security, Second Edition is an accessible, reader-friendly reference that enables security directors to evaluate what risks are inherent to hospitality environments, to analyze those risks through threat and vulnerability assessments, and to develop methods to mitigate or eliminate them-all the while keeping customers and personnel safe and improving the bottom line"--

Author : Stephen C. Barth,David K. Hayes
Publisher : John Wiley & Sons
Page : 448 pages
File Size : 47,8 Mb
Release : 2006
Category : Business & Economics
ISBN : 9780471464259

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Hospitality Law by Stephen C. Barth,David K. Hayes Pdf

Reliable advice to help hospitality managers prevent legal problems and avoid litigation. Is an unhappy restaurant guest legally entitled to a refund for food she ate? Is a hotel required to replace money that a guest claims was taken from his room? Can a hospital food and beverage director legally accept a holiday gift from a vendor without threatening her employment status? Hospitality Law, Second Edition provides readers with answers to these questions and more. Packed with interactive exercises as well as up-to-date legal information specific to the hospitality industry, Hospitality Law benefits students by emphasizing preventive legal management and effective decision-making. This Second Edition gives students and managers background on safety and security requirements, disputes with customers, hiring and firing employees, liabilities associated with serving alcohol, and much more, including: New coverage of legal issues in travel and tourism, including those associated with transportation, travel agents, tour operators, gaming, mixed-use, and timeshare properties Newly added real-world legal case summaries that illustrate the practical application of hospitality laws in actual hospitality operations. Each case summary features a "Message to Management" that gives the reader a clear explanation of the impact of the decision on best practices, as well as preventative measures managers can take to limit exposure New coverage of legal issues related to amusement parks and the Internet booking phenomenon New "International Snapshots" offering insights from practicing attorneys and other professionals regarding differences between U.S. and international laws related to hospitality Updated Web exercises and guidance for researching on the Internet Encouraging readers to think critically about legal concepts related to hospitality, Hospitality Law, Second Edition is an indispensable part of every hospitality manager's education.

Author : Roy C Wood
Publisher : SAGE
Page : 209 pages
File Size : 45,8 Mb
Release : 2015-04-14
Category : Business & Economics
ISBN : 9781473927773

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Hospitality Management by Roy C Wood Pdf

An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood’s academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area. - Professor Stephen J. Page, Bournemouth University Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations accommodation management food and beverage management marketing and sales industry structure and strategy the nature of management roles hospitality management education future trends in the field. Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.

Author : Anthony V. DiSalvatore
Publisher : Cognella Academic Publishing
Page : 128 pages
File Size : 43,7 Mb
Release : 2019-09-24
Category : Electronic
ISBN : 1516565991

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Hospitality Security by Anthony V. DiSalvatore Pdf

Hospitality Security: Procedures, Policies, and Training provides readers with a comprehensive guide to ensuring the safety and well-being of visitors and guests of hospitality establishments. The book demonstrates how those involved in providing hospitality security can not only keep guests safe, but also offer superior customer service. The book begins with an overview of the hospitality security department, identifying key roles within the operation, the goals of a security team, and emphasizing the necessity of establishing and maintaining an operations center. Later chapters discuss the need for security standards in operational procedures, policies, and training; emergency procedures and response plans; and the critical components of an effective fire command center. Readers learn vital information regarding best practices, investigations, ethical practices, and legal considerations. The closing chapter underscores the importance of strategic staff selection and quality training. A timely and contemporary guide, Hospitality Security is an ideal resource for students of security, as well as practicing security professionals.

Author : Roy C Wood
Publisher : SAGE
Page : 204 pages
File Size : 41,7 Mb
Release : 2013-02-01
Category : Business & Economics
ISBN : 9781446290729

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Key Concepts in Hospitality Management by Roy C Wood Pdf

"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.

Author : Rajat Gupta, Nishant Singh, Ishita Kirar & Mahesh Kumar Bairwa
Publisher : Vikas Publishing House
Page : 128 pages
File Size : 40,5 Mb
Release : 2024-05-25
Category : Business & Economics
ISBN : 9789325982444

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Hospitality & Tourism Management by Rajat Gupta, Nishant Singh, Ishita Kirar & Mahesh Kumar Bairwa Pdf

Hospitality and tourism is an emerging market in India with immense potential to generate revenue and employment. This book encourages students to take up the interdisciplinary field of hospitality and tourism management as a career. It endeavours to provide the fundamentals and a full overview of the tourism and hospitality industry in India. The book is the result of a long research, collection of relevant data, and a concerted effort towards interpreting and presenting it in a relevant shape for the readers. KEY FEATURES • Origin, functioning and scope of travel agencies and the hospitality industry in India explained • Focus on the relationship between tourism and hospitality industries in the Indian context • Charts, maps and images for easy understanding of concepts

Author : Anonim
Publisher : Unknown
Page : 128 pages
File Size : 48,8 Mb
Release : 2012
Category : Hospitality industry
ISBN : 9381460051

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Hospitality Security Services by Anonim Pdf

Author : Jeffrey Clapp,Emily Ridge
Publisher : Routledge
Page : 299 pages
File Size : 48,8 Mb
Release : 2015-10-05
Category : Literary Criticism
ISBN : 9781317425830

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Security and Hospitality in Literature and Culture by Jeffrey Clapp,Emily Ridge Pdf

With contributions from an international array of scholars, this volume opens a dialogue between discourses of security and hospitality in modern and contemporary literature and culture. The chapters in the volume span domestic spaces and detention camps, the experience of migration and the phenomena of tourism, interpersonal exchanges and cross-cultural interventions. The volume explores the multifarious ways in which subjects, citizens, communities, and states negotiate the mutual, and potentially exclusive, desires to secure themselves and offer hospitality to others. From the individual’s telephone and data, to the threshold of the family home, to the borders of the nation, sites of securitization confound hospitality’s injunction to openness, gifting, and refuge. In demonstrating an interrelation between ongoing discussions of hospitality and the intensifying attention to security, the book engages with a range of literary, cultural, and geopolitical contexts, drawing on work from other disciplines, including philosophy, political science, and sociology. Further, it defines a new interdisciplinary area of inquiry that resonates with current academic interests in world literature, transnationalism, and cosmopolitanism.

Author : Abraham Pizam
Publisher : Routledge
Page : 708 pages
File Size : 53,7 Mb
Release : 2005-04-18
Category : Business & Economics
ISBN : 9781136394164

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International Encyclopedia of Hospitality Management by Abraham Pizam Pdf

The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level: * Lodging * Restaurants * Clubs * Time-share * Conventions As well as a functional one: * Accounting & finance * Marketing * Human resources * Information technology * Facilities management Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more cross-sectional view across each subject field, or more focussed information which looks closely at specific topics and issues within the hospitality industry today. Section Editors: Peter Harris - ACCOUNTING & FINANCE Oxford Brookes University, UK Zheng Gu - ACCOUNTING & FINANCE University of Nevada, Las Vegas, USA Randall Upchurch - CLUB MANAGEMENT & TIMESHARE MANAGEMENT University of Central Florida, USA Patti Shock - EVENT MANAGEMENT University of Nevada, Las Vegas, USA Deborah Breiter - EVENT MANAGEMENT University of Central Florida, USA David Stipanuk - FACILITIES MANAGEMENT Cornell University, USA Darren Lee-Ross - HUMAN RESOURCES MANAGEMENT James Cook University, Australia Gill Maxwell - HUMAN RESOURCES MANAGEMENT Caledonian Glasgow University, UK Dimitrios Buhalis - INFORMATION TECHNOLOGY University of Surrey, UK Allan Stutts - LODGING MANAGEMENT American Intercontinental University, USA Stowe Shoemaker - MARKETING University of Houston, USA Linda Shea - MARKETING University of Massachusetts, USA Dennis Reynolds - RESTAURANTS & FOODSERVICE MANAGEMENT Washington State University, USA Arie Reichel - STRATEGIC MANAGEMENT Ben-Gurion University, Israel

Author : Lynn Van der Wagen,Lauren White
Publisher : Cengage AU
Page : 600 pages
File Size : 52,8 Mb
Release : 2018-10-01
Category : Hospitality industry
ISBN : 9780170411424

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Hospitality Management by Lynn Van der Wagen,Lauren White Pdf

Written for SIT50416 Diploma of Hospitality Management, Hospitality Management, 4e covers all 13 core units plus seven electives. Each chapter is written to a unit of competency and maintains the volume of learning of previous editions, with relevant and easy-to-understand information including Australian examples and references. Structured in three parts, the text covers the knowledge and skills required of frontline supervisors, managerial topics, and business strategy content. The ‘Industry viewpoint’ at the start of each chapter introduces students to current issues and themes in the hospitality industry, and numerous pedagogical features, examples and illustrations have been included throughout the text to help students engage with the material and extend their understanding. Each chapter includes activities for discussion and debate, with assessment activities requiring the understanding, application and analysis of case studies. Each section concludes with an integrated case study and weblinks to useful industry resources.

Author : Azizul Hassan
Publisher : Springer Nature
Page : 388 pages
File Size : 49,7 Mb
Release : 2021-10-06
Category : Business & Economics
ISBN : 9789811624346

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Technology Application in the Tourism and Hospitality Industry of Bangladesh by Azizul Hassan Pdf

The tourism and hospitality industry of Bangladesh as a South Asian country has potential. Sustainable development of this industry in this country is on the move. Still, there are some hindrances which appear to be stymieing this industry’s overall development potential. Overcoming such hindrances can be partly enabled by applying digital innovation and introducing more Internet based platforms in the country’s tourism and hospitality industry. The country is believed to have emphasized innovative technology application in this industry, but technology applications in this industry in Bangladesh have so far attracted very few researchers, resulting in insufficient contributions and very limited knowledge. This book, therefore, can make a significant contribution towards the very limited knowledge in this identified research area. On the specific ground of technology application in the tourism and hospitality industry, the book covers concepts and context, the present scenario, product and service offers, and an analysis of the roles of public and private institutions. On related issues, the book also covers social media, networking and connectivity; sustainability practices and climate change effects; tourist experiences; developments; and challenges, suggestions, and future research directions. The book is expected to appeal to general readers, as well as researchers with an interest in technology applications in the tourism and hospitality industry. This book is also an essential read for the relevant policy planners and industry professionals.

Author : H. Burstein
Publisher : CRC Press
Page : 220 pages
File Size : 49,7 Mb
Release : 1980-09-01
Category : Technology & Engineering
ISBN : 0824710029

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Management of Hotel and Motel Security by H. Burstein Pdf

This book presents ideas to hotel/motel security directors and managers to help them understand some of the problems with which they will be confronted, the various approaches to solutions, and the ways of relating to other members of the management team to achieve optimum results.

Author : Kishor G Saha
Publisher : Sankalp Publication
Page : 447 pages
File Size : 50,5 Mb
Release : 2024-05-25
Category : Education
ISBN : 9788119511426

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All About Hospitality Studies (Food Production, Food and Beverage Service, House Keeping, Front Office, Tourism) by Kishor G Saha Pdf

: This book is about covering mostly the core subjects of Hospitality studies ( Food Production, Food and Beverage services,Front Office, House keeping and Tourism.). This book stands as a testament to a life lived in the embrace of hospitality, a life that has intertwined with the trajectories of remarkable personalities. This journey of book transcends the professional, offering a glimpse into the fusion of cultures, values, and aspirations that shape the intricate fabric of the global hospitality industry. This is to illuminate the path for the next generation of hospitality enthusiasts, to provide a guiding light for undergraduates and graduates setting forth on their own odysseys within this dynamic industry. This book encapsulates the wealth of knowledge and wisdom amassed over decades of service and scholarship. It is a repository of lessons learned, challenges overcome, and innovative strategies that have stood the test of time.In these pages, you will find not just a preface to a book, but a prologue to an expedition of knowledge, growth, and transformation. As you delve into the chapters that follow, remember that you are embarking on a journey that traverses continents, connects cultures, and encapsulates the essence of hospitality itself.