How To Supervise What Your Boss Never Told You Before You Took The Job

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Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 54,7 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

How to Supervise: What Your Boss Never Told You Before You Took the Job

Author : Dianne Shaddock
Publisher : Unknown
Page : 120 pages
File Size : 52,6 Mb
Release : 2012-09-20
Category : Electronic
ISBN : 1470120658

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How to Supervise: What Your Boss Never Told You Before You Took the Job by Dianne Shaddock Pdf

Your Boss Thinks That You Have The Leadership Skills To Manage Your EmployeesIt's true... Your boss expects you to be adept at everything from hiring cracker-jack employees to keeping the peace in the workplace. But the truth is, managing employees effectively and with confidence is a learned skill. And just how do you learn how to supervise people, or master employee hiring and management best practices, if no one has guided and mentored you along the way?Most people quite frankly are hired into leadership positions because of their technical experience. Because they're bright. Because they are take charge people who make things happen.But that doesn't mean that you can automatically navigate the sometimes murky waters of supervising a staff of employees - especially if no one has guided and mentored you along the way.This information-packed employee hiring and management reference guide, highlights the strategies that will help you to manage your employees with confidence.If you are...* Consumed with dread when faced with addressing a performance issue with your employee... * Feel lost or uncertain about best management practices when it comes to hiring the right candidate the first time, managing employee morale, or the annual review process for your staff...Then this step-by-step guide is for you. It doesn't matter that you are a new supervisor, or an experienced supervisor. You'll learn how to:* Master the art of difficult employee conversations, regardless of the issue using the "Employee Problem Solving Formula" (c)* Develop the strategies that will help you to hire the best person for your job the first time, (instead of using your "gut" to make hiring decisions) * Navigate the awkward position of managing employees that you've inherited from a former manager* Motivate and engage your employees which increases productivity* Quickly determine when you need to fire employees - and the best way to do it * Gain your employees' respectAnd much more!"How to Supervise...:" shares strategies that are direct, straightforward, and easy to implement in today's workplace. No fluff, or confusing HR jargon. Whether you're a new manager, or you've been around the employee management block a few times, it's the "How To Manage" leadership reference guide that you are sure to refer to again and again.What others are saying...Dianne expertly guides managers in resolving pressing issues as well as preventing potential ones. Her, easy to implement, no-nonsense approach to workplace challenges and crisp delivery of proven strategies for dealing with workplace problems while optimizing individual and group performance is a valuable addition to any manager's toolkit.Asher AdelmanEboss Watch.comThis book is a wealth of knowledge for anyone who leads or supervises employees. "How to Supervise" outlines obstacles which managers are faced with everyday and details how to overcome them, to provide for a healthy workplace. Dianne uses hypothetical situations to create real-life situations in which the employer is walked through step-by-step how to address specific issues. From hiring and managing to keeping employees engaged, How to Supervise is a must read for any manager! Tomeeka Farrington,Principal, Spotlight CommunicationsAbout the AuthorI've seen first-hand the things that trip managers up when it comes to hiring and managing employees.I have more than 20 years of expertise as a human resources consultant, working with managers at all levels. From small businesses with one employee, to large companies with thousands of staff, I've helped leadership to simplify the employee hiring and management experience.Check out my popular blog and iTunes podcast; both focused on helping busy managers and small business owners with the employee hiring and management process from A - Z:Blog: EasySmallBusinessHR.comiTunes Podcast: "Employee Hiring and Management Tips"

Ethics in Rehabilitation

Author : Barbara Kornblau,Ann Burkhardt
Publisher : Taylor & Francis
Page : 279 pages
File Size : 42,8 Mb
Release : 2024-06-01
Category : Medical
ISBN : 9781040137369

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Ethics in Rehabilitation by Barbara Kornblau,Ann Burkhardt Pdf

Ethical decision-making is a critical component in the broad spectrum of rehabilitation and health care professions today. Ethics in Rehabilitation: A Clinical Perspective, Second Edition was developed to give health and rehabilitation professionals the knowledge and tools they need to approach and solve the ethical dilemmas that challenge them in everyday practice. Following an introduction to ethical theories and principles, Drs. Kornblau and Burkhardt furnish readers with a brief overview of legal principles that may impact ethical decision making, then examine the relationship between ethical and legal principles that clinicians may encounter. The second section provides readers with an opportunity to apply what they have learned and includes more than 100 ethical dilemmas covering a wide variety of practice-related topics. Further reinforcing the concepts, the final sections consist of ethical dilemma worksheets and a set of additional learning resources to assist in the examination and resolution of ethical dilemmas. Features:• More than 100 sample ethical dilemmas extracted from actual practice experiences • Ethical dilemma worksheets to guide learning and illustrate course of action • Extensive set of appendices including sample laws and regulations • Online access to internet resources of state licensure and related laws Ethics in Rehabilitation: A Clinical Perspective, Second Edition offers readers a practical approach to ethics within a clinical context to allow practitioners, educators, and researchers to raise questions, attempt to answer them, and promote and improve ethical practice in rehabilitation.

Mean Girls at Work: How to Stay Professional When Things Get Personal

Author : Katherine Crowley,Kathi Elster
Publisher : McGraw Hill Professional
Page : 209 pages
File Size : 42,9 Mb
Release : 2012-11-02
Category : Business & Economics
ISBN : 9780071802055

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Mean Girls at Work: How to Stay Professional When Things Get Personal by Katherine Crowley,Kathi Elster Pdf

One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

The Everything Practice Interview Book

Author : Dawn Rosenberg McKay
Publisher : Simon and Schuster
Page : 304 pages
File Size : 48,7 Mb
Release : 2009-03-18
Category : Business & Economics
ISBN : 9781605507262

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The Everything Practice Interview Book by Dawn Rosenberg McKay Pdf

Being highly qualified for a job isn't enough to get the competitive edge in today's job market - a candidate needs to ace the interview as well. Career planning expert Dawn Rosenberg McKay gives you the best answers to more than 200 of the toughest interview questions, such as: What are your long-term goals? How do you handle failure? What does success mean to you? Why did you leave your last job? From preparing for the first interview to polishing existing skills, this book arms you with the knowledge of what to say and how to say it, giving you the advantage over competitors and the confidence to succeed.

How to Lead When Your Boss Can't (or Won't)

Author : John C. Maxwell
Publisher : HarperCollins Leadership
Page : 158 pages
File Size : 44,6 Mb
Release : 2019-10-01
Category : Business & Economics
ISBN : 9780785231165

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How to Lead When Your Boss Can't (or Won't) by John C. Maxwell Pdf

Don’t let a bad boss or manager hold you back from being successful! Every day millions of people with high potential are frustrated and held back by incompetent leaders. New York Times bestselling author and leadership expert John C. Maxwell knows this because the number one question he gets asked is about how to lead when the boss isn’t a good leader. You don’t have to be trapped in your work situation. In this book, adapted from the million-selling The 360-Degree Leader, and now distilled down for busy professionals, Maxwell unveils the keys to successfully navigating the challenges of working for a bad boss. In How to Lead When Your Boss Can’t (or Won’t), Maxwell teaches you how to: position yourself for current and future success, take the high road with a poor leader, avoid common pitfalls, work well with teammates, and develop influence wherever you find yourself. Practicing the principles taught in this book will result in endless opportunities—for your organization, your career, and your life. You can learn how to lead when your boss can’t (or won’t).

Be a Kickass Assistant

Author : Heather Beckel
Publisher : Business Plus
Page : 112 pages
File Size : 46,6 Mb
Release : 2002-05-22
Category : Business & Economics
ISBN : 9780759527706

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Be a Kickass Assistant by Heather Beckel Pdf

An essential office tool for every assistant, this fun and practical guide is guaranteed to help readers get from the cubicle to the corner office. Drawing on her experience as personal and executive assistant to George Stephanopoulos during Bill Clinton's presidential campaign and first term, Heather Beckel offers straightforward advice on how to dazzle them now to get ahead later. With clarity and wit, Beckel guides readers from their first day to becoming a manager, intermingling her real-life experiences from the office of all offices-The White House. Whether it's developing organizational strategies or a painful lesson in discretion, Heather Beckel has been there. Chapters include When Your Boss is a Jerk Give Good Phone Getting Personal with Your Boss Be a Manager and Know Your Universe and much more.

What Else Your Boss Never Told You

Author : Gary Winters
Publisher : Createspace Independent Publishing Platform
Page : 258 pages
File Size : 53,8 Mb
Release : 2018-04-07
Category : Electronic
ISBN : 1987647025

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What Else Your Boss Never Told You by Gary Winters Pdf

Too many people are promoted to management with a congratulations, a hearty handshake, and a "Good luck!" The transition from individual contributor to being the person in charge is complex. All too often, organizations select folks with great technical skills and put them in charge without any orientation to what they're getting into. "What ELSE Your Boss Never Told You" is the sequel to the very popular "What Your Boss Never Told You." Packed inside are more tips, techniques, and insights about the challenging, but rewarding leadership position. Gary Winters is a seasoned manager and leadership development coach who created the popular S.T.A.R.T. (Supervisors Transition and Readiness Training) workshop to help fill the awareness void between promotion and Day One. This is a book filled with ideas that seasoned leaders have wished they'd had before their promotion. It's about the big picture and the small stuff that makes up the job. Here you will learn about discovering your X-Factor, what really motivates employees, and how to deal with Follower Fatigue. You'll see examples of how highly effective leaders talk - and how the less-effective ones do. The book covers how to navigate change, fostering loyalty, and even a technique for building your team with tee-shirts (nope - you don't buy 'em for your staff). There's dozens of communications tips as well, ranging from one called the 16 Seconds of Silence, to one that suggests you might want to get off your "but." "What ELSE Your Boss Never Told You" is written in a conversational tone, as though you and the author were enjoying a cup of coffee and talking about the issues that emerge for new leaders. It stands alone, and/or could be read before or after the first volume, "What Your Boss Never Told You." You can start with any chapter and read in any order you like. Winters has coached and facilitated workshops for thousands of supervisors and managers in over 300 organizations, large and small, in both the public and private sector. His tips are all field-tested and have withstood the test of time.

The at Risk Child

Author : David Butler
Publisher : Createspace Independent Publishing Platform
Page : 112 pages
File Size : 46,9 Mb
Release : 2016-12-29
Category : Electronic
ISBN : 1540770494

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The at Risk Child by David Butler Pdf

When his mother died, eight-year-old David Butler's life changed forever. Expectations for his future disappeared along with his mother's warm presence, but the days ahead still held promise. David set his own bar high, and this at risk child never let go of the idea that he would become something greater. Laughed at by his family when he announced his plan to go to college, David received little support for his dreams. But he never stopped asking himself whether he could really have that life, whether it was possible to transcend his current circumstances and reach higher. Do our limits stop us from achieving or just provide opportunities to push past them? Young David used his natural optimism to keep working, and he made it to college. Today he holds a bachelor's degree and an MBA, and he has found a fulfilling career. One important lesson was that he was never really alone; the teachers and mentors who helped him along the way were a constant source of inspiration. This profound story shows how personal strength can overcome adversity. And it shows how the challenges we face in life can be our greatest teachers in the end.

How to Spot a Good Boss (before You Take the Job)

Author : A. Z Stan
Publisher : Lulu.com
Page : 22 pages
File Size : 52,8 Mb
Release : 2005-11
Category : Business & Economics
ISBN : 9781411659148

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How to Spot a Good Boss (before You Take the Job) by A. Z Stan Pdf

Insider secrets from a Headhunter and Career Coach; the insider guide of questions to use to uncover the good from the bad, or the better ones. Little do we realise, the major factor that determines our career success and long term happiness in our jobs is the boss we work for -- the person who can propel you to achieve your best or hold you back in mediocrity, the person who determines your salary, bonus, promotion, career development, your day-to-day environment at work, even the extent of your enjoyment of work and worklife. Stan, headhunter and career coach, tells you how to check on a prospective boss. If you're thinking of changing jobs because you can't stand your boss anymore, arm yourself with this book when you go for your interviews. You never have to work for the boss-from-hell ever again. If you are already working for one, see my book -- How to Manage the Boss-from-Hell

Behind Your Boss's Door

Author : Richard E. McDowell
Publisher : AuthorHouse
Page : 130 pages
File Size : 47,5 Mb
Release : 2010-02
Category : Self-Help
ISBN : 9781449072049

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Behind Your Boss's Door by Richard E. McDowell Pdf

Understanding Today's Leadership While Developing Your Own Anyone who desires to become a leader, a manager, or team builder (however you wish to term it) has a plethora of resources at his disposal. He can choose from hundreds of colleges and universities to study at; there are seminars and conferences given by professional speakers; and he can also turn to his bosses and peers. However, he'll soon find himself buried in more information and theories and "secrets" than he knows what to do with-and much of it conflicting! So, what is he to do? The truth is that true leadership comes from within, and what an aspiring leader or an established leader desiring to increase his successes really needs is to push aside all the excess of unnecessary clutter and get to the heart of the matter! What is the essence of true leadership? Is it the special techniques a leader uses? Is it a "power nap"? Is it psychological tricks a leader uses while gazing into a mirror in the morning? Does he need twenty-five laws of leadership (and if so, why not forty)? So much information abounds on this subject-some of it nonsense and some of it legitimate-that I felt it was time that a book was written that kept things real and explained the realities of true leadership while not overcomplicating things. Herein you will find just that. It's time to get back to the bread and butter of leadership!

Supervision in the Hospitality Industry

Author : John R. Walker,Jack E. Miller
Publisher : John Wiley and Sons
Page : 513 pages
File Size : 47,9 Mb
Release : 2009-01-09
Category : Business & Economics
ISBN : 9780470077832

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Supervision in the Hospitality Industry by John R. Walker,Jack E. Miller Pdf

Order of authors reversed on previous eds.

No Bullsh!t Leadership

Author : Martin G. Moore
Publisher : Simon and Schuster
Page : 293 pages
File Size : 50,7 Mb
Release : 2021-09-28
Category : Business & Economics
ISBN : 9781948122788

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No Bullsh!t Leadership by Martin G. Moore Pdf

What makes a truly exceptional leader? Discover the practical, fail-proof tools that will help you to fine-tune your leadership skills, solidify respect among your workforce, and ensure your company’s lasting success. When Martin G. Moore was asked to rescue a leading energy corporation from ever-increasing debt and a lack of executive accountability, he faced an uphill battle. Not only had he never before stepped into the role of CEO; he also had no experience in the rapidly evolving energy sector. Relying on the practical leadership principles he had honed throughout his thirty-three-year career, he overhauled the company’s culture, redefined its leadership capability, and increased earnings by a compound annual growth rate of 125 percent. In No Bullsh!t Leadership, Moore outlines these proven leadership principles in a clear, direct way. He sweeps away the mystical fog surrounding leadership today and lays out the essential steps for success. Moore combines this tangible advice with honest, real-world examples from his own career to provide a no-nonsense look at the skills a true leader possesses. Moore’s principles for no bullshit leadership focus on: Creating value by focusing only on the things that matter most Facing conflict, adversity, and ambiguity with decisiveness and confidence Setting uncompromising standards for behavior and performance Selecting and developing great people Making those people accountable, and empowering them to do their best Setting simple, value-driven goals and communicating them relentlessly Though the steps aren’t easy, they are guaranteed, if implemented, to lift your leadership–and your organization–to a higher level. Wherever you are in your career, No Bullsh!t Leadership will help you develop the skills and form the habits needed to become a no bullshit leader.

How to Be Good at Performance Appraisals

Author : Dick Grote
Publisher : Harvard Business Press
Page : 228 pages
File Size : 49,7 Mb
Release : 2011-07-05
Category : Business & Economics
ISBN : 9781422142707

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How to Be Good at Performance Appraisals by Dick Grote Pdf

Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.

Radical Candor

Author : Kim Malone Scott
Publisher : Macmillan
Page : 375 pages
File Size : 53,6 Mb
Release : 2017-03-28
Category : Business & Economics
ISBN : 9781760553029

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Radical Candor by Kim Malone Scott Pdf

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.