Hr Strategies For Employee Engagement

Author : Wayne Cascio,John Boudreau,Alison Davis,Jane Shannon,David Russo
Publisher : FT Press
Page : 1392 pages
File Size : 40,9 Mb
Release : 2011-12-05
Category : Business & Economics
ISBN : 9780132931489

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HR Strategies for Employee Engagement (Collection) by Wayne Cascio,John Boudreau,Alison Davis,Jane Shannon,David Russo Pdf

3 indispensable books help HR professionals transform talent management, supercharge workforces, and optimize the entire HR function! Three remarkable books offer indispensable, actionable solutions for finding, keeping, and engaging great employees, and optimizing all facets of the HR function. In Investing in People, renowned HR researchers Wayne F. Cascio and John W. Boudreau help HR practitioners choose, implement, and use metrics to improve decision-making, increase organizational effectiveness, and optimize the value of all HR investments. In 17 Rules Successful Companies Use to Attract and Keep Top Talent, top talent management consultant David Russo shows how to systematically build a workforce that’s truly engaged, committed, aligned with strategy, and capable of incredible performance. Russo reveals exactly what great companies do differently when it comes to managing their people – and shows how to apply those lessons in areas ranging from resourcing and compensation to leadership development and culture. In The Definitive Guide to HR Communication, Alison Davis and Jane Shannon offer dozens of practical tips for transforming employee-directed communications from boring to compelling. Organized around the employment cycle, this one-of-a-kind handbook gives HR pros an approach and specific techniques they can use every time they communicate – in any medium, whatever the goal! From world-renowned leaders in human resources and employee communications, including Wayne F. Cascio, John W. Boudreau, David Russo, Alison Davis, and Jane Shannon

Author : Emma Bridger
Publisher : Kogan Page Publishers
Page : 265 pages
File Size : 52,9 Mb
Release : 2018-08-03
Category : Business & Economics
ISBN : 9780749483524

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Employee Engagement by Emma Bridger Pdf

An engaged workforce is critical to the high performance and success of any organization. Employee Engagement offers a complete, practical resource for understanding and creating an effective engagement strategy that is aligned to wider business objectives. Supported by a variety of practical tools, features and templates, as well as numerous real-life examples and case studies from organizations such as AXA PPP Healthcare, Capital One, Charles Stanley, EDF Energy and Marks & Spencer, this handbook provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success. This updated second edition of Employee Engagement considers the increasing use of technology in engagement, the role and importance of purpose and trust and the relationship between employee experience and engagement. New online supporting resources include diagnostic tools, templates and additional best-practice case studies. HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.

Author : Anonim
Publisher : Unknown
Page : 128 pages
File Size : 43,6 Mb
Release : 2011
Category : Communication in personnel management
ISBN : 013293146X

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HR Strategies for Employee Engagement by Anonim Pdf

Author : James L. Heskett,W. Earl Sasser,Leonard A. Schlesinger
Publisher : Simon and Schuster
Page : 345 pages
File Size : 52,6 Mb
Release : 1997-04-10
Category : Business & Economics
ISBN : 9781439108307

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The Service Profit Chain by James L. Heskett,W. Earl Sasser,Leonard A. Schlesinger Pdf

In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make The Service Profit Chain required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.

Author : Sharma, Naman,Chaudhary, Narendra,Singh, Vinod Kumar
Publisher : IGI Global
Page : 339 pages
File Size : 40,7 Mb
Release : 2019-02-15
Category : Business & Economics
ISBN : 9781522578000

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Management Techniques for Employee Engagement in Contemporary Organizations by Sharma, Naman,Chaudhary, Narendra,Singh, Vinod Kumar Pdf

Engaged employees are assets to every company because they are not only more productive but are also open to new ideas and technologies that often lead to significant business outcomes. Businesses need to establish credible antecedents to employee engagement based on their own culture and needs to develop a pool of highly engaged employees. Management Techniques for Employee Engagement in Contemporary Organizations provides theoretical frameworks and the latest empirical research findings on management strategies for the promotion, adoption, and implementation of work engagement policies. The content within this publication examines gamification, employee engagement, and management techniques and is designed for academicians, managers, business professionals, human resources officers, policymakers, and researchers.

Author : William H. Macey,Benjamin Schneider,Karen M. Barbera,Scott A. Young
Publisher : John Wiley & Sons
Page : 277 pages
File Size : 48,8 Mb
Release : 2011-09-13
Category : Psychology
ISBN : 9781444357950

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Employee Engagement by William H. Macey,Benjamin Schneider,Karen M. Barbera,Scott A. Young Pdf

Providing both practical advice, tools, and case examples, Employee Engagement translates best practices, ideas, and concepts into concrete and practical steps that will change the level of engagement in any organization. Explores the meaning of engagement and how engagement differs significantly from other important yet related concepts like satisfaction and commitment Discusses what it means to create a culture of engagement Provides a practical presentation deck and talking points managers can use to introduce the concept of engagement in their organization Addresses issues of work-life balance, and non-work activities and their relationship to engagement at work

Author : Emma Bridger
Publisher : Kogan Page Publishers
Page : 305 pages
File Size : 51,6 Mb
Release : 2022-05-03
Category : Business & Economics
ISBN : 9781398605152

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Employee Engagement by Emma Bridger Pdf

How can I create engagement strategies that will empower employees to succeed? This book offers a practical resource for developing an effective engagement strategy aligned to business objectives. An engaged workforce is essential to the performance and success of any organization. Featuring practical tools and templates, Employee Engagement provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success. This updated third edition presents engagement strategies that account for recent workplace developments, from remote working to creating psychological safety. It also includes updates on the evolving technology trends that impact engagement and guidance on how to create strategies that are inclusive of all employees. With examples and case studies from organizations such as AXA PPP Healthcare, EDF Energy and Marks & Spencer, Employee Engagement is essential reading for HR students and professionals. Online supporting resources include diagnostic tools, templates and additional best-practice case studies. HR Fundamentals is a series of succinct, practical guides featuring exercises, examples and case studies. They are ideal for students and those in the early stages of their HR careers.

Author : Barbara Imperatori
Publisher : Springer
Page : 121 pages
File Size : 40,7 Mb
Release : 2017-01-16
Category : Business & Economics
ISBN : 9783319518862

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Engagement and Disengagement at Work by Barbara Imperatori Pdf

This book offers a concise summary of cutting-edge research and practical implications about employee engagement. The author presents a clear perspective on the meaning of employee engagement, its antecedents and consequences are presented with evidences. Based on latest research results, the book discusses organizational practices which enhance people engagement focusing on the new trends of the HRM domain such as well-being practices, e-HRM systems and social volunteering initiatives. The detailed analysis also takes the recent complaints about the HR function into account. This book emphasizes that modern organizations require passionate people to thriving in a rapidly changing world, and it is important to understand why, despite the growing relevance of employee engagement, disengaged persists.

Author : Paul Turner
Publisher : Springer Nature
Page : 292 pages
File Size : 48,7 Mb
Release : 2019-12-30
Category : Business & Economics
ISBN : 9783030363871

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Employee Engagement in Contemporary Organizations by Paul Turner Pdf

Although researchers have made great strides in clarifying the meaning of employee engagement, scholars are ambivalent as to whether employee engagement is distinct from other constructs related to the employee–organization relationship, and it is argued that there is a need for further scholarly examination and exploration, particularly within the context of the rapidly changing work environment where twenty-first-century technology and behaviour meet twentieth-century organization, demanding innovative responses to the challenges of employee engagement. Addressing this issue, this book reviews, analyses and presents evidence from academic researchers and supplements this with practice-based case studies from a range of international organizations. The author seeks to provide a coherent, consistent definition of employee engagement; clarity about its benefits; identification of its key features and attributes, and an understanding of how these are translated into practice; and insight into the most effective ways of measuring employee engagement in a meaningful way.

Author : Brad Federman
Publisher : John Wiley & Sons
Page : 245 pages
File Size : 47,9 Mb
Release : 2009-07-30
Category : Business & Economics
ISBN : 9780470522585

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Employee Engagement by Brad Federman Pdf

"If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy." --Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc. There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a comprehensive framework, language, and process that genuinely connects "People" strategy with "Business" strategy. It offers a research-based blueprint for looking at employee engagement with the same regularity and importance as any other aspect of the organization.

Author : Catherine Truss,Kerstin Alfes,Rick Delbridge,Amanda Shantz,Emma Soane
Publisher : Routledge
Page : 453 pages
File Size : 40,5 Mb
Release : 2013-10-30
Category : Business & Economics
ISBN : 9781135128630

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Employee Engagement in Theory and Practice by Catherine Truss,Kerstin Alfes,Rick Delbridge,Amanda Shantz,Emma Soane Pdf

In recent years there has been a weight of evidence suggesting that engagement has a significantly positive impact on productivity, performance and organisational advocacy, as well as individual wellbeing, and a significantly negative impact on intent to quit and absenteeism from the work place. This comprehensive new book is unique as it brings together, for the first time, psychological and critical HRM perspectives on engagement as well as their practical application. Employee Engagement in Theory and Practice will familiarise readers with the concepts and core themes that have been explored in research and their application in a business context via a set of carefully chosen and highly relevant original and case studies, some of which are co-authored by invited practitioners. Written in an accessible manner, this book will be essential reading for scholars in the field, students studying at both undergraduate and postgraduate levels, as well as practitioners interested in finding out more about the theoretical underpinnings of engagement alongside its practical application.

Author : Christopher Rice,Fraser Marlow,Mary Ann Masarech
Publisher : John Wiley & Sons
Page : 324 pages
File Size : 51,7 Mb
Release : 2012-09-17
Category : Business & Economics
ISBN : 9781118331996

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The Engagement Equation by Christopher Rice,Fraser Marlow,Mary Ann Masarech Pdf

Create a culture of engagement and build high-performance culture The Engagement Equation explains the drivers of employee engagement, and how you can use improved engagement to execute strategy, reduce costs, and meet your organizational goals. This book describes a unique engagement model that focuses on individuals' contribution to a company's success and personal satisfaction in their roles. Aligning employees' values, goals, and aspirations with those of the organization is the best method for achieving the sustainable employee engagement. The Engagement Equation is designed to provide a framework that will help you move the needle on engagement. Explains how to plan and execute a sustainable organization-wide engagement initiative Shows how to avoid the engagement survey analysis-paralysis trap Shares ways to align employee contribution with strategy Encourages leaders to pay attention to and better understand your organizational culture, and much more Ultimately, it's the daily dynamics at play in your team, your division, and your organization that matter most.

Author : J. Lee Whittington,Simone Meskelis,Enoch Asare,Sri Beldona
Publisher : Springer
Page : 141 pages
File Size : 49,5 Mb
Release : 2017-07-26
Category : Business & Economics
ISBN : 9783319547329

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Enhancing Employee Engagement by J. Lee Whittington,Simone Meskelis,Enoch Asare,Sri Beldona Pdf

This book provides an evidence-based approach to understanding declining levels of employee engagement, offering a set of practices that individuals and organizations can adopt in order to improve productivity and organizational performance. It introduces a model outlining how the experience of meaningful work impacts engagement and other organizational attitudes and behaviors. It recognizes the antecedents and consequences of such behavior, recognizing that they must be considered as components of an organizational system rather than in isolation. It will be useful for scholars and practitioners in identifying and remedying the endemic trend of disconnected workers and their negative impact on organizational goals.

Author : Bob Kelleher
Publisher : John Wiley & Sons
Page : 375 pages
File Size : 44,7 Mb
Release : 2013-12-24
Category : Business & Economics
ISBN : 9781118725795

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Employee Engagement For Dummies by Bob Kelleher Pdf

The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity. Employee Engagement For Dummies helps you foster employee engagement, a concept that furthers an organization's interests through ensuring that employees remain involved in, committed to, and fulfilled by their work. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more. Helps you recognize and understand the impact of positive employee engagement Helps you attract and retain the best employees Employee Engagement For Dummies is for business leaders at all levels who are looking to better engage their employees and increase morale and productivity.

Author : Norma Davila,Wanda Pina-Ramirez
Publisher : Association for Talent Development
Page : 191 pages
File Size : 41,5 Mb
Release : 2013-11-15
Category : Business & Economics
ISBN : 9781607286028

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Cutting Through the Noise by Norma Davila,Wanda Pina-Ramirez Pdf

Managers are flooded with theories, concepts, and ideas for how to improve employee engagement—but what works, and what doesn’t? This book helps managers cut through the clutter of all those strategies and find the one that works for them. Beginning with the myths and realities of employee engagement, authors Davila and Piña-Ramirez highlight the importance of organizational culture and context when it comes to keeping employees invested in the organization. Understand the various stages of employee engagement. Consider change management as a critical issue in employee engagement. Learn how to maintain that engagement throughout your employees’ careers.