Ibm Rational Clearcase Ant And Cruisecontrol

Ibm Rational Clearcase Ant And Cruisecontrol Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Ibm Rational Clearcase Ant And Cruisecontrol book. This book definitely worth reading, it is an incredibly well-written.

IBM Rational ClearCase, Ant, and CruiseControl

Author : Kevin A. Lee
Publisher : Adobe Press
Page : 379 pages
File Size : 43,7 Mb
Release : 2006
Category : Computers
ISBN : 9780321356994

Get Book

IBM Rational ClearCase, Ant, and CruiseControl by Kevin A. Lee Pdf

"No previous build experience is necessary: Lee thoroughly explains everything from configuring SCM environments and defining build scripts through to release packaging and deployment. He offers solutions and techniques for both Base ClearCase and Unified Change Management (UCM)-IBM Rational's best practice Software Configuration Management usage model. Key techniques are presented in real-world context, through a full-fledged three-tier application case study. Book jacket."--Jacket.

Agile Testing

Author : John Watkins
Publisher : Cambridge University Press
Page : 128 pages
File Size : 52,5 Mb
Release : 2009-07-27
Category : Computers
ISBN : 9781139479547

Get Book

Agile Testing by John Watkins Pdf

In an IT world in which there are differently sized projects, with different applications, differently skilled practitioners, and on-site, off-site, and off-shored development teams, it is impossible for there to be a one-size-fits-all agile development and testing approach. This book provides practical guidance for professionals, practitioners, and researchers faced with creating and rolling out their own agile testing processes. In addition to descriptions of the prominent agile methods, the book provides twenty real-world case studies of practitioners using agile methods and draws upon their experiences to propose your own agile method; whether yours is a small, medium, large, off-site, or even off-shore project, this book provides personalized guidance on the agile best practices from which to choose to create your own effective and efficient agile method.

DB2 for z/OS Version 8 DBA Certification Guide

Author : Susan Lawson
Publisher : Pearson Education
Page : 789 pages
File Size : 41,5 Mb
Release : 2004-10-28
Category : Computers
ISBN : 9780132797344

Get Book

DB2 for z/OS Version 8 DBA Certification Guide by Susan Lawson Pdf

A practical guide to DB2 z/OS database administration that is 100 percent focused on running DB2 in z/OS environments The only comprehensive preparation guide for the IBM Certified Database Administrator for DB2 Universal Database V8 z/OS certification Covers database planning, design, implementation, operation, recovery, security, performance, installation, migration, and more Sample test questions help you prepare for both IBM DB2 DBA Tests 700 and 702 IBM DB2 Universal Database Version 8 for z/OS offers enterprises unprecedented opportunities to integrate information, deliver it on demand, and manage it simply and cost-effectively. Now, one of the world's leading DB2 consultants presents the definitive guide to administering DB2 UDB V8 databases in z/OS environments. DB2 for z/OS Version 8 DBA Certification Guide also serves as a key tool for anyone preparing for IBM Certified Database Administrator for DB2 Universal Database V8 for z/OS certification. IBM Gold Consultant Susan Lawson presents hundreds of practical techniques, expert guidelines, and useful tips for every facet of DB2 UDB database administration, including database implementation, operation, recovery, security, auditing, performance, installation, migration, SQL, and more. Coverage includes Understanding the DB2 product family, architecture, attachments, and the DB2 z/OS environment Securing enterprise-class DB2 installations and applications Using SQL to create and manage database objects, and manipulate and retrieve information Mastering key DBA tasks, including loading, reorganizing, quiescing, repairing, and recovering data; recovering and rebuilding indexes; and gathering statistics Implementing data sharing in Parallel Sysplex environments Learning the fundamentals of DB2 application development from the DBA's perspective Leveraging advanced DB2 functions, including stored procedures and other object-relational extensions Optimizing DB2 applications and the DB2 engine for maximum performance Whether you are administering DB2 UDB V8 in z/OS environments, planning to do so, or preparing for DB2 UDB V8 DBA certification, DB2 for z/OS Version 8 DBA Certification Guide will be your single most valuable resource.

The Buildmeister's Guide

Author : Kevin A. Lee
Publisher : Lulu.com
Page : 194 pages
File Size : 45,5 Mb
Release : 2006-10-01
Category : Computers
ISBN : 9781847283733

Get Book

The Buildmeister's Guide by Kevin A. Lee Pdf

How to design and implement the right software build and release process for your environment. The Buildmeister's Guide researches and documents the build process in detail. It's aim is to increase awareness of the build process and to raise the level and quality of discussion that occurs around it. The book looks at how the build process affects and is affected by different software development languages and methods, and what intrinsic value a "well defined" build process can bring to an organization. It defines the set of skills and capabilities that implementers of the build process should posses, and also a framework for a generic best practice build process with tips and guidelines on how to implement it. Whether you are a software developer, manager or integrator, this book will help you understand the importance of the build process to your organization and what role you will need to play in it.

IBM Rational Unified Process Reference and Certification Guide

Author : Ahmad K. Shuja,Jochen Krebs
Publisher : Pearson Education
Page : 414 pages
File Size : 44,7 Mb
Release : 2007-12-29
Category : Computers
ISBN : 9780132704298

Get Book

IBM Rational Unified Process Reference and Certification Guide by Ahmad K. Shuja,Jochen Krebs Pdf

The Only Official RUP® Certification Prep Guide and Compact RUP Reference The IBM® Rational Unified Process® has become the de facto industry-standard process for large-scale enterprise software development. The IBM Certified Solution Designer - IBM Rational Unified Process V7.0 certification provides a powerful way for solutions developers to demonstrate their proficiency with RUP. The first and only official RUP certification guide, this book fully reflects the latest versions of the Rational Unified Process and of the IBM RUP exam. Authored by two leading RUP implementers, it draws on extensive contributions and careful reviews by the IBM RUP process leader and RUP certification manager. This book covers every facet of RUP usage. It has been carefully organized to help you prepare for your exam quickly and efficiently--and to provide a handy, compact reference you can rely on for years to come. Coverage includes A full section on RUP exam preparation and a 52-question practice exam Core RUP concepts, the new RUP process architecture, and key principles of business-driven development RUP’s architecture-centric approach to iterative development: practical issues and scenarios Patterns for successful RUP project implementation–and “anti-patterns” to avoid The Unified Method Architecture (UMA): basic content and process elements RUP content disciplines, in depth: Business Modeling, Requirements, Analysis and Design, Implementation, Test, Deployment, Project Management, Change and Configuration Management, and Environment Essential RUP work products, roles, and tasks RUP phases, activities, and milestones RUP tailoring and tools for your organization--including introductions to IBM Rational Method Composer (RMC) and MyRUP

Implementing the IBM Rational Unified Process and Solutions

Author : Joshua Barnes
Publisher : Pearson Education
Page : 293 pages
File Size : 46,9 Mb
Release : 2007-06-08
Category : Computers
ISBN : 9780132704328

Get Book

Implementing the IBM Rational Unified Process and Solutions by Joshua Barnes Pdf

The Authoritative, Best-Practice Guide to Improving Development Processes with IBM® Rational Unified Process® (RUP®) This book delivers all the knowledge and insight you need to succeed with the IBM Rational Unified Process and Solutions. Joshua Barnes presents a start-to-finish, best-practice roadmap to the complete implementation cycle of IBM RUP–from projecting ROI and making the business case through piloting, implementation, mentoring, and beyond. Drawing on his extensive experience leading large-scale IBM RUP implementations and working with some of the industry’s most recognized thought leaders in the Software Engineering Process world, Barnes brings together comprehensive “lessons learned” from both successful and failed projects. You’ll learn from real-world case studies, including actual project artifacts. Whether you’re an executive, software professional, or consultant, this book will help you continuously improve the maturity of your development processes–and reap the benefits: better quality, faster delivery, and more business value. After reading this book you will be able to · Get past the myths of software process improvement to focus on what’s truly practical · Identify and evaluate your best candidate process solutions · Objectively project the ROI achievable with IBM R UP and IBM Rational solutions · Develop funding models, business cases, and executive support · Recruit, staff, organize, and motivate your implementation team · Plan for effective integration, process alignment, and change management · Choose the right pilots, learn the right lessons, and develop effective adoption models · Move quickly to successful program-level implementation · Set maturity level goals for process and tool utilization · Map “End States” for both quantity and quality · Plan for training and mentoring–and understand the distinct role of each · Keep the momentum going after your implementation is complete Link to www.upmentors.com, where you can download actual sample implementation documents–not just templates! www.ibmpressbooks.com Preface xvii Acknowledgments xxiii About the Author xxv Chapter 1: Evaluating Process Solutions 1 Chapter 2: Your First Steps Toward Implementing RUP and IBM Rational Solutions 17 Chapter 3: Assessing Your Organization and Building Your Business Case for Organizational Change 29 Chapter 4: Implementation Team 49 Chapter 5: Setting Up Pre-Integrated and Process-Aligned Tooling 67 Chapter 6: Implementation Approach 75 Chapter 7: Transitioning to a Program Approach 99 Chapter 8: Funding Model 117 Chapter 9: Training and Mentoring Models 131 Chapter 10: Is Your Implementation Complete? 149 Appendix 1: Executive ROI Overview 155 Appendix 2: Detailed Appendix for Executive ROI Overview 159 Appendix 3: Maturity Level Goals–Sample Tasks 167 Index 175

Project Management with the IBM Rational Unified Process

Author : R. Dennis Gibbs
Publisher : Prentice Hall Professional
Page : 311 pages
File Size : 47,7 Mb
Release : 2006-07-27
Category : Computers
ISBN : 9780132704403

Get Book

Project Management with the IBM Rational Unified Process by R. Dennis Gibbs Pdf

· Master win–win techniques for managing outsourced and offshore projects, from procurement and risk mitigation to maintenance · Use RUP to implement best-practice project management throughout the software development lifecycle · Overcome key management challenges, from changing requirements to managing user expectations The Hands-On, Start-to-Finish Guide to Managing Software Projects with the IBM® Rational Unified Process® This is the definitive guide to managing software development projects with the IBM Rational Unified Process (RUP®). Drawing on his extensive experience managing projects with the RUP, R. Dennis Gibbs covers the entire development lifecycle, from planning and requirements to post-mortems and system maintenance. Gibbs offers especially valuable insights into using the RUP to manage outsourced projects and any project relying on distributed development teams—outsourced, insourced, or both. This “from the trenches” guidebook is invaluable for anyone interested in best practices for managing software development: project managers, team leaders, procurement and contracting specialists, quality assurance and software process professionals, consultants, and developers. If you’re already using the RUP, Gibbs will help you more effectively use it. Whatever your role or the RUP experience, you’ll learn ways to · Simplify and streamline the management of any large-scale or outsourced project · Overcome the challenges of using the RUP in software project management · Optimize software procurement and supplier relationships, from Request for Proposals (RFPs) and contracts to delivery · Staff high-performance project teams and project management offices · Establish productive, consistent development environments · Run effective project kickoffs · Systematically identify and mitigate project risks · Manage the technical and business challenges of changing requirements · Organize iterations and testing in incremental development processes · Transition new systems into service: from managing expectations to migrating data · Plan system maintenance and implement effective change control · Learn all you can from project post-mortems—and put those lessons into practice

Persistence in the Enterprise

Author : Roland Barcia,Geoffrey Hambrick,Kyle Brown,Robert Peterson,Kulvir Singh Bhogal
Publisher : Addison-Wesley Professional
Page : 467 pages
File Size : 42,6 Mb
Release : 2008-05-01
Category : Business & Economics
ISBN : 9780132704380

Get Book

Persistence in the Enterprise by Roland Barcia,Geoffrey Hambrick,Kyle Brown,Robert Peterson,Kulvir Singh Bhogal Pdf

The Definitive Guide to Today’s Leading Persistence Technologies Persistence in the Enterprise is a unique, up-to-date, and objective guide to building the persistence layers of enterprise applications. Drawing on their extensive experience, five leading IBM® Web development experts carefully review the issues and tradeoffs associated with persistence in large-scale, business-critical applications. The authors offer a pragmatic, consistent comparison of each leading framework--both proprietary and open source. Writing for IT managers, architects, administrators, developers, and testers, the authors address a broad spectrum of issues, ranging from coding complexity and flexibility to scalability and licensing. In addition, they demonstrate each framework side by side, via a common example application. With their guidance, you’ll learn how to define your persistence requirements, choose the most appropriate solutions, and build systems that maximize both performance and value. Coverage includes Taking an end-to-end application architecture view of persistence Understanding business drivers, IT requirements, and implementation issues Driving your persistence architecture via functional, nonfunctional, and domain requirements Modeling persistence domains Mapping domain models to relational databases Building a yardstick for comparing persistence frameworks and APIs Selecting the right persistence technologies for your applications Comparing JDBCTM, Apache iBATIS, Hibernate Core, Apache OpenJPA, and pureQuery The companion web site includes sample code that implements the common example used throughout the technology evaluation chapters, 5-9. The IBM Press developerWorks® Series is a unique undertaking in which print books and the Web are mutually supportive. The publications in this series are complemented by resources on the developerWorks Web site on ibm.com. Icons throughout the book alert the reader to these valuable resources.

DB2 9 for Linux, UNIX, and Windows

Author : George Baklarz,Paul C. Zikopoulos
Publisher : Pearson Education
Page : 1282 pages
File Size : 48,8 Mb
Release : 2007-11-19
Category : Computers
ISBN : 9780132797405

Get Book

DB2 9 for Linux, UNIX, and Windows by George Baklarz,Paul C. Zikopoulos Pdf

DB2® 9 builds on the world's number one enterprise database to simplify the delivery of information as a service, accelerate development, and dramatically improve operational efficiency, security, and resiliency. Now, this new edition offers complete, start-to-finish coverage of DB2 9 administration and development for Linux®, UNIX®, and Windows® platforms, as well as authoritative preparation for the latest IBM DB2 certification exam. Written for both DBAs and developers, this definitive reference and self-study guide covers all aspects of deploying and managing DB2 9, including DB2 database design and development; day-to-day administration and backup; deployment of networked, Internet-centered, and SOA-based applications; migration; and much more. You'll also find an unparalleled collection of expert tips for optimizing performance, availability, and value. Coverage includes: Important security and resiliency enhancements, including advanced access control; fine-grained, label-based security; and the new security administrator role Breakthrough pureXMLTM features that make it easier to succeed with service-oriented architecture Operational improvements that enhance DBA efficiency--including self-tuning memory allocation, automated storage management, and storage optimization Table-partitioning features that improve scalability and manageability Powerful improvements for more agile and rapid development, including the new Eclipse-based Developer Workbench and simple SQL or XQuery access to all data Whatever your role in working with DB2 or preparing for certification, DB2 9 for Linux, UNIX, and Windows, Sixth Edition is the one book you can't afford to be without. Download Complete DB2 V9 Trial Version Visit ibm.com/db2/9/download.html to download a complete trial version of DB2, which enables you to try out dozens of the most powerful features of DB2 for yourself: everything from pureXML support to automated administration and optimization. Straight from IBM, the ultimate guide to running DB2 9 and preparing for the latest IBM DB2 certification exam! Covers powerful DB2 9 enhancements ranging from automated management to improved compression Covers the full spectrum of DBA responsibilities, including server management, data placement, XML concepts, activity analysis, high availability, and security Presents expert tips and best practices from the DB2 customer support organization

Implementing ITIL Configuration Management

Author : Larry Klosterboer
Publisher : Pearson Education
Page : 442 pages
File Size : 54,6 Mb
Release : 2007-12-28
Category : Computers
ISBN : 9780132704311

Get Book

Implementing ITIL Configuration Management by Larry Klosterboer Pdf

Practical, Real-World ITIL Configuration Management—From Start to Finish The IT Infrastructure Library® (ITIL) places the “best practices” in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and drives greater business value from all your IT investments. The core of ITIL is configuration management: the discipline of identifying, tracking, and controlling your IT environment’s diverse components to gain accurate and timely information for better decision-making. Now, there’s a practical, start-to-finish guide to ITIL configuration management for every IT leader, manager, and practitioner. ITIL-certified architect and solutions provider Larry Klosterboer helps you establish a clear roadmap for success, customize standard processes to your unique needs, and avoid the pitfalls that stand in your way. You’ll learn how to plan your implementation, deploy tools and processes, administer ongoing configuration management tasks, refine ITIL information, and leverage it for competitive advantage. Throughout, Klosterboer demystifies ITIL’s jargon, illuminates each technique with real-world advice and examples, and helps you focus on the specific techniques that offer maximum business value in your environment. Coverage includes Assessing your current configuration management maturity and setting goals for improvement Gathering and managing requirements to align ITIL with organizational needs Describing the schema of your configuration management database (CMDB) Identifying, capturing, and organizing configuration data Choosing the best tools for your requirements Integrating data and processes to create a unified logical CMDB and configuration management service Implementing pilot projects to demonstrate the value of configuration management and to test your planning Moving from a pilot to wide-scale enterprise deployment Defining roles for deployment and ongoing staffing Leveraging configuration management information: Reporting and beyond Measuring and improving CMDB data accuracy Covers ITIL version 3. Preface xvii Acknowledgments xxi About the Author xxiii Chapter 1: Overview of Configuration Management 1 Part I: Planning for Configuration Management 17 Chapter 2: Gathering and Analyzing Requirements 19 Chapter 3: Determining Scope, Span, and Granularity 37 Chapter 4: Customizing the Configuration Management Process 55 Chapter 5: Planning for Data Population 67 Chapter 6: Putting Together a Useful Project Plan 85 Part II: Implementing Configuration Management 97 Chapter 7: Choosing the Right Tools 99 Chapter 8: Implementing the Process 117 Chapter 9: Populating the Configuration Management Database 127 Chapter 10: Choosing and Running a Pilot Program 137 Chapter 11: Communication and Enterprise Roll Out 149 Part III: Running an Effective Configuration Management System 161 Chapter 12: Building a Configuration Management Team 163 Chapter 13: The Many Uses for Configuration Information 179 Chapter 14: Measuring and Improving CMDB Accuracy 193 Chapter 15: Improving the Business Value of Configuration Management 207 Index 217

Mainframe Basics for Security Professionals

Author : Ori Pomerantz,Barbara Vander Weele,Mark Nelson,Tim Hahn
Publisher : Pearson Education
Page : 194 pages
File Size : 41,7 Mb
Release : 2007-12-28
Category : Computers
ISBN : 9780132704342

Get Book

Mainframe Basics for Security Professionals by Ori Pomerantz,Barbara Vander Weele,Mark Nelson,Tim Hahn Pdf

Leverage Your Security Expertise in IBM® System zTM Mainframe Environments For over 40 years, the IBM mainframe has been the backbone of the world’s largest enterprises. If you’re coming to the IBM System z mainframe platform from UNIX®, Linux®, or Windows®, you need practical guidance on leveraging its unique security capabilities. Now, IBM experts have written the first authoritative book on mainframe security specifically designed to build on your experience in other environments. Even if you’ve never logged onto a mainframe before, this book will teach you how to run today’s z/OS® operating system command line and ISPF toolset and use them to efficiently perform every significant security administration task. Don’t have a mainframe available for practice? The book contains step-by-step videos walking you through dozens of key techniques. Simply log in and register your book at www.ibmpressbooks.com/register to gain access to these videos. The authors illuminate the mainframe’s security model and call special attention to z/OS security techniques that differ from UNIX, Linux, and Windows. They thoroughly introduce IBM’s powerful Resource Access Control Facility (RACF) security subsystem and demonstrate how mainframe security integrates into your enterprise-wide IT security infrastructure. If you’re an experienced system administrator or security professional, there’s no faster way to extend your expertise into “big iron” environments. Coverage includes Mainframe basics: logging on, allocating and editing data sets, running JCL jobs, using UNIX System Services, and accessing documentation Creating, modifying, and deleting users and groups Protecting data sets, UNIX file system files, databases, transactions, and other resources Manipulating profiles and managing permissions Configuring the mainframe to log security events, filter them appropriately, and create usable reports Using auditing tools to capture static configuration data and dynamic events, identify weaknesses, and remedy them Creating limited-authority administrators: how, when, and why

The New Language of Business

Author : Sandy Carter
Publisher : Pearson Education
Page : 443 pages
File Size : 43,9 Mb
Release : 2007-02-02
Category : Computers
ISBN : 9780132704366

Get Book

The New Language of Business by Sandy Carter Pdf

There is now a direct, provable link between an organization’s flexibility and business performance. To optimize flexibility, companies must achieve unprecedented levels of integration and automation of key processes and infrastructure, both internally and externally. At the same time, they must learn to manage their processes far more dynamically and responsively. They must become flex-pon-sive*. Until recently, technology stood in the way of achieving these goals. Thanks to the emergence of service oriented architecture (SOA), Web 2.0, and open standards, technology now enables companies to achieve those goals. In The New Language of Business, one of IBM’s top SOA strategist demonstrates how business leaders can use innovations in technology to drive dramatic process improvements and support accelerating change. Sandy Carter shows how to deconstruct your business into a “componentized” business model, then support that model with linked, repeatable IT services that can adapt quickly, easily, and economically. These techniques will help both IT professionals and business leaders reach new levels of operational excellence to deliver the market-focused innovations that matter most. Drive competitive advantage through Service Oriented Architecture Leverage the value of business process components and IT services Achieve one version of the truth—finally! Use information as a service to improve business insight and reduce risk Master SOA governance and the service lifecycle Manage IT infrastructure for business results, both short-term and long-term Start fast: choose from three winning approaches Get quick wins with business process management, collaboration or information Implement on demand: what works—and what doesn’t Discover key success factors—and ten critical mistakes to avoid

WebSphere Business Integration Primer

Author : Vinod Jessani,Ashok Iyengar,Michele Chilanti
Publisher : Pearson Education
Page : 510 pages
File Size : 51,8 Mb
Release : 2007-12-27
Category : Computers
ISBN : 9780132704458

Get Book

WebSphere Business Integration Primer by Vinod Jessani,Ashok Iyengar,Michele Chilanti Pdf

Introductory Guide to WebSphere Business Integration from IBM Using WebSphere Business Integration (WBI) technology, you can build an enterprise-wide Business Integration (BI) infrastructure that makes it easier to connect any business resources and functions, so you can adapt more quickly to the demands of customers and partners. Now there’s an introductory guide to creating standards-based process and data integration solutions with WBI. WebSphere Business Integration Primer thoroughly explains Service Component Architecture (SCA), basic business processes, and complex long-running business flows, and guides you to choose the right process integration architecture for your requirements. Next, it introduces the key components of a WBI solution and shows how to make them work together rapidly and efficiently. This book will help developers, technical professionals, or managers understand today’s key BI issues and technologies, and streamline business processes by combining BI with Service Oriented Architecture (SOA). Coverage includes Linking BI, business process management (BPM), and SOA BI scenarios, architecture, patterns, and the IBM Business Object Framework Business orchestration utilizing WS-BPEL and other industry standards BI development with WebSphere Integration Developer (WID) and the SCA programming model WebSphere Process Server (WPS): a runtime for service-oriented applications Defining business maps, rules, business state machines, and human tasks Managing BI services: security, auditing, and more Integrating third-party and legacy systems with WebSphere adapters Utilizing WebSphere Business Modeler and WebSphere Business Monitor Using WebSphere Enterprise Service Bus (WESB) to integrate services

Mining the Talk

Author : Scott Spangler,Jeffrey Kreulen
Publisher : Pearson Education
Page : 482 pages
File Size : 42,5 Mb
Release : 2007-07-19
Category : Business & Economics
ISBN : 9780132704359

Get Book

Mining the Talk by Scott Spangler,Jeffrey Kreulen Pdf

Leverage Unstructured Data to Become More Competitive, Responsive, and Innovative In Mining the Talk, two leading-edge IBM researchers introduce a revolutionary new approach to unlocking the business value hidden in virtually any form of unstructured data–from word processing documents to websites, emails to instant messages. The authors review the business drivers that have made unstructured data so important–and explain why conventional methods for working with it are inadequate. Then, writing for business professionals–not just data mining specialists–they walk step-by-step through exploring your unstructured data, understanding it, and analyzing it effectively. Next, you’ll put IBM’s techniques to work in five key areas: learning from your customer interactions; hearing the voices of customers when they’re not talking to you; discovering the “collective consciousness” of your own organization; enhancing innovation; and spotting emerging trends. Whatever your organization, Mining the Talk offers you breakthrough opportunities to become more responsive, agile, and competitive. Identify your key information sources and what can be learned about them Discover the underlying structure inherent in your unstructured information Create flexible models that capture both domain knowledge and business objectives Create visual taxonomies: “pictures” of your data and its key interrelationships Combine structured and unstructured information to reveal hidden trends, patterns, and relationships Gain insights from “informal talk” by customers and employees Systematically leverage knowledge from technical literature, patents, and the Web Establish a sustainable process for creating continuing business value from unstructured data Preface xv Acknowledgements xx Chapter 1: Introduction 1 Chapter 2: Mining Customer Interactions 21 Chapter 3: Mining the Voice of the Customer 71 Chapter 4: Mining the Voice of the Employee 93 Chapter 5: Mining to Improve Innovation 111 Chapter 6: Mining to See the Future 133 Chapter 7: Future Applications 163 Appendix: The IBM Unstructured Information Modeler Users Manual 171

Outside-in Software Development

Author : Carl Kessler,John Sweitzer
Publisher : Pearson Education
Page : 427 pages
File Size : 50,6 Mb
Release : 2007-09-24
Category : Computers
ISBN : 9780132704373

Get Book

Outside-in Software Development by Carl Kessler,John Sweitzer Pdf

"Outside-in thinking complements any approach your teams may be taking to the actual implementation of software, but it changes how you measure success. A successful outside-in team does a lot of learning and not much speculation." —Tom Poppendieck Build Software That Delivers Maximum Business Value to Every Key Stakeholder Imagine your ideal development project. It will deliver exactly what your clients need. It will achieve broad, rapid, enthusiastic adoption. And it will be designed and built by a productive, high-morale team of expert software professionals. Using this book's breakthrough "outside-in" approach to software development, your next project can be that ideal project. In Outside-in Software Development, two of IBM's most respected software leaders, Carl Kessler and John Sweitzer, show you how to identify the stakeholders who'll determine your project's real value, shape every decision around their real needs, and deliver software that achieves broad, rapid, enthusiastic adoption. The authors present an end-to-end framework and practical implementation techniques any development team can quickly benefit from, regardless of project type or scope. Using their proven approach, you can improve the effectiveness of every client conversation, define priorities with greater visibility and clarity, and make sure all your code delivers maximum business value. Coverage includes Understanding your stakeholders and the organizational and business context they operate in Clarifying the short- and long-term stakeholder goals your project will satisfy More effectively mapping project expectations to outcomes Building more "consumable" software: systems that are easier to deploy, use, and support Continuously enhancing alignment with stakeholder goals Helping stakeholders manage ongoing change long after you've delivered your product Mastering the leadership techniques needed to drive outside-in development