Improving The Quality Of Library Services For Students With Disabilities

Author : Peter Hernon,Philip Calvert
Publisher : Libraries Unlimited
Page : 0 pages
File Size : 48,8 Mb
Release : 2005-12-30
Category : Language Arts & Disciplines
ISBN : 1591583004

Get Book

Improving the Quality of Library Services for Students with Disabilities by Peter Hernon,Philip Calvert Pdf

The development and promotion of appropriate services for students with disabilities has been an integral part of the academic library since the 1990s. There remains, however, a dearth of literature—in marketing, library and information science, and other disciplines—that applies quality assessment instruments to existing programs. With this in mind, Hernon and Calvert present two versions of a data collection instrument, designed to compare the expectations of special students with their perceptions of how well a given service met their needs. Descriptions of successful initiatives at a variety of academic libraries are also included. Adaptive technologies. Anti-discrimination laws. Equity and compliance issues. In-house policies (and politics). All of these support, in one form or another, the development and promotion of appropriate services for students with physical, learning, or, increasingly, psychological disabilities. But what of service quality? To date, there is a dearth of literature—in marketing, library and information science, and other disciplines—that applies quality assessment instruments to programs for special student populations. Not until now has anyone compared the expectations of such students with their perceptions of how well a given service meets their needs. Peter Hernon, Philip Calvert, and their colleagues—Kathleen Rogers, Todd K. Herriott, and Ava Gibson—discuss the circumstances affecting services for the disabled, and provide two versions of a data collection instrument, loosely based on SERVQUAL, that individual institutions can modify to reflect their particular needs and situations. International in scope, it incorporates the perspective of university attorneys and compliance officers, as well as descriptions of successful initiatives by senior library administrators in the U.S. (Larry Hardesty, Rush G. Miller, Sarah Hamrick, and Jennifer Lann) and New Zealand (Helen Renwick, Philip Jane, and John Redmayne.) Improving the Quality of Library Services for Students with Disabilities will assist libraries and other service components of academic institutions to adopt a proactive position, as well as challenge staff assumptions of service expectations and information needs.

Author : Courtney Deines-Jones
Publisher : Elsevier
Page : 196 pages
File Size : 43,7 Mb
Release : 2007-02-28
Category : Language Arts & Disciplines
ISBN : 9781780631059

Get Book

Improving Library Services to People with Disabilities by Courtney Deines-Jones Pdf

The book takes account of the key fact that to maximize their potential, people must have lifelong access to the information and services offered through books and libraries. Whether to address concerns of an ageing population or to enable all citizens to contribute fully through meaningful education and work opportunities, more emphasis is being given to promoting library services to people who have disabilities. This book is a compendium of articles focused on serving adults with disabilities in an international setting. From this book, librarians, policy makers and constituents will understand the importance of serving all potential patrons, will be exposed to best practices and model programs, and will learn techniques and strategies for improving the services their libraries offer. Pragmatic approach gives librarians tools they can use immediately to improve their services Policy overviews help librarians understand advocacy issues Emphasis on universal access helps librarians and decision-makers understand how improving services for people with disabilities improves services for all patrons

Author : Donna L. Gilton
Publisher : Scarecrow Press
Page : 253 pages
File Size : 47,9 Mb
Release : 2012
Category : Language Arts & Disciplines
ISBN : 9780810883567

Get Book

Lifelong Learning in Public Libraries by Donna L. Gilton Pdf

Lifelong Learning in Public Libraries demonstrates that public librarians can promote learning by combining the elements of Information Literacy Instruction (ILI) with traditional practices of public libraries. This approach contributes to the information enfranchisement of patrons and enhances the fulfillment of the traditional goals and purposes of libraries. Donna L. Gilton provides background on ILI and current developments in public library instruction and also examines educational theories and practices derived from the fields of behaviorism, cognitive psychology, constructivism, and educational humanism. Additional chapters delve into practices developed to deal with diverse groups and translate the theories and practices that have been outlined into a well-coordinated plan. The final chapters survey the role of libraries as cultural institutions. This book introduces the field of ILI to public librarians in the context of their own traditions and shows the unique ways that ILI can be implemented in public library settings. It encourages librarians to rethink practices to incorporate the principles of ILI and will enable public librarians to extend and enrich their instruction on information use. Lifelong Learning in Public Libraries is a valuable resource for librarians, educators, and leaders of public organizations.

Author : Amy J. Catalano
Publisher : Bloomsbury Publishing USA
Page : 209 pages
File Size : 45,8 Mb
Release : 2016-06-27
Category : Language Arts & Disciplines
ISBN : 9781440845079

Get Book

Streamlining LIS Research by Amy J. Catalano Pdf

This collection of the best library research instruments will help you to streamline efforts and save time when researching. Surprisingly, instruction in library science rarely includes in-depth training on research methods, instrument selection, or test creation—leaving many librarians struggling when it comes to validating their own work. To bridge this gap, this professional's guide houses the leading library research instruments in use for the past 15 years, providing one-page evaluations to help expedite your research validation. The work features a variety of tests—such as the Beile Test of Information Literacy for Educators, Project SAILS, and the Library Anxiety Scale—and contains full text of each test when available. You'll learn essential details about the instrument, including the source, a description of its purpose, the development and validation of the test, its administrative procedure, and its psychometric properties where applicable. The book begins with a chapter on evaluating tests and other instruments, followed by a primer on establishing validity and reliability. Throughout the work, you'll tap into leading tests in the field, learn where they have been utilized, and gain access to contact information for the test authors. Topics covered include information literacy, library anxiety, service evaluation, services and library use, information-seeking behavior, and resource evaluation.

Author : Peter Hernon,Robert E. Dugan,Joseph R. Matthews
Publisher : American Library Association
Page : 257 pages
File Size : 47,8 Mb
Release : 2013-09-20
Category : Language Arts & Disciplines
ISBN : 9780838996836

Get Book

Getting Started with Evaluation by Peter Hernon,Robert E. Dugan,Joseph R. Matthews Pdf

Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them.

Author : Peter Hernon,Ellen Altman
Publisher : American Library Association
Page : 226 pages
File Size : 41,5 Mb
Release : 2010-01-19
Category : Business & Economics
ISBN : 9780838910214

Get Book

Assessing Service Quality by Peter Hernon,Ellen Altman Pdf

This classic book is brought fully up to date as Hernon and Altman integrate the use of technology into the customer experience. They offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission, vision, and goals, challenging librarians to think about customer service in new ways.

Author : Courtney Deines-Jones
Publisher : Chandos Publishing
Page : 0 pages
File Size : 44,6 Mb
Release : 2007-02-28
Category : Language Arts & Disciplines
ISBN : 1843342871

Get Book

Improving Library Services to People with Disabilities by Courtney Deines-Jones Pdf

The book takes account of the key fact that to maximize their potential, people must have lifelong access to the information and services offered through books and libraries. Whether to address concerns of an ageing population or to enable all citizens to contribute fully through meaningful education and work opportunities, more emphasis is being given to promoting library services to people who have disabilities. This book is a compendium of articles focused on serving adults with disabilities in an international setting. From this book, librarians, policy makers and constituents will understand the importance of serving all potential patrons, will be exposed to best practices and model programs, and will learn techniques and strategies for improving the services their libraries offer.

Author : Alessandra Lazazzara,Francesca Ricciardi,Stefano Za
Publisher : Springer
Page : 451 pages
File Size : 53,5 Mb
Release : 2019-07-30
Category : Computers
ISBN : 9783030236656

Get Book

Exploring Digital Ecosystems by Alessandra Lazazzara,Francesca Ricciardi,Stefano Za Pdf

The recent surge of interest in digital ecosystems is not only transforming the business landscape, but also poses several human and organizational challenges. Due to the pervasive effects of the transformation on firms and societies alike, both scholars and practitioners are interested in understanding the key mechanisms behind digital ecosystems, their emergence and evolution. In order to disentangle such factors, this book presents a collection of research papers focusing on the relationship between technologies (e.g. digital platforms, AI, infrastructure) and behaviours (e.g. digital learning, knowledge sharing, decision-making). Moreover, it provides critical insights into how digital ecosystems can shape value creation and benefit various stakeholders. The plurality of perspectives offered makes the book particularly relevant for users, companies, scientists and governments. The content is based on a selection of the best papers – original double-blind peer-reviewed contributions – presented at the annual conference of the Italian chapter of the AIS, which took place in Pavia, Italy in October 2018.

Author : Tammy Nickelson Dearie,Michael Meth,Elaine L. Westbrooks
Publisher : American Library Association
Page : 224 pages
File Size : 50,5 Mb
Release : 2018-12-13
Category : Language Arts & Disciplines
ISBN : 9780838915592

Get Book

Academic Library Management by Tammy Nickelson Dearie,Michael Meth,Elaine L. Westbrooks Pdf

What does successful academic library management look like in the real world? A team of editors, all administrators at large research libraries, here present a selection of case studies which dive deeply into the subject to answer that question. Featuring contributions from a range of practicing academic library managers, this book spotlights case studies equally useful for LIS students and current managers;touches upon such key issues as human resource planning, public relations, financial management, organizational culture, and ethics and confidentiality;examines how to use project management methodology to reorganize technical services, create a new liaison service model, advance a collaborative future, and set up on-the-spot mentoring;discusses digital planning for archives and special collections;rejects "one size fits all" solutions to common challenges in academic libraries in favor of creative problem solving; andprovides guidance on how to use case studies as effective models for positive change at one's own institution. LIS instructors, students, and academic library practitioners will all find enrichment from this selection of case studies.

Author : Michelle Kowalsky,John Woodruff
Publisher : American Library Association
Page : 233 pages
File Size : 48,9 Mb
Release : 2016-10-31
Category : Language Arts & Disciplines
ISBN : 9780838914878

Get Book

Creating Inclusive Library Environments by Michelle Kowalsky,John Woodruff Pdf

This planning guide will enable libraries to create and maintain a truly inclusive environment for all patrons.

Author : Carrie Scott Banks,Sandra Feinberg,Barbara A. Jordan,Kathleen Deerr,Michelle Langa
Publisher : American Library Association
Page : 345 pages
File Size : 47,8 Mb
Release : 2014
Category : Family & Relationships
ISBN : 9781555707910

Get Book

Including Families of Children with Special Needs by Carrie Scott Banks,Sandra Feinberg,Barbara A. Jordan,Kathleen Deerr,Michelle Langa Pdf

More than 6.5 million children in the US receive special education services; in any given community, approximately one child out of every six will get speech therapy, go to counseling, attend classes exclusively with other children with disabilities, or receive some other service that allows him or her to learn. This new revised edition is a step-by-step guide to serving children and youth with disabilities as well as the family members, caregivers, and other people involved in their lives. The authors show how staff can enable full use of the library’s resources by integrating the methods of educators, medical and psychological therapists, social workers, librarians, parents, and other caregivers. Widening the scope to address the needs of teens as well as preschool and school-age children, this edition also discusses the needs of Spanish-speaking children with disabilities and their families, looking at cultural competency as well as Spanish-language resources. Enhanced with checklists, stories based on real experiences, descriptions of model programs and resources, and an overview of appropriate internet sites and services, this how-to gives thorough consideration to Partnering and collaborating with parents and other professionals Developing special collections and resources Assessing competencies and skills Principles underlying family-centered services and resource-based practices The interrelationship of early intervention, special education, and library service This manual will prove valuable not only to children’s services librarians, outreach librarians, and library administrators, but also early intervention and family support professionals, early childhood and special educators, childcare workers, daycare and after school program providers, and policymakers.

Author : Anonim
Publisher : Unknown
Page : 828 pages
File Size : 42,9 Mb
Release : 2007
Category : Information science
ISBN : STANFORD:36105129021296

Get Book

Library Literature & Information Science by Anonim Pdf

An index to library and information science literature.

Author : Anonim
Publisher : Unknown
Page : 434 pages
File Size : 53,6 Mb
Release : 2008
Category : Information science
ISBN : UOM:39015079680453

Get Book

Library & Information Science Abstracts by Anonim Pdf

Author : Matthew Conner,Leah Plocharczyk
Publisher : Emerald Group Publishing
Page : 200 pages
File Size : 42,9 Mb
Release : 2020-01-23
Category : Language Arts & Disciplines
ISBN : 9781789733877

Get Book

Libraries and Reading by Matthew Conner,Leah Plocharczyk Pdf

In a climate of tightened budgets and severe demands on public literacy resources, Conner and Plocharczyck go to the foundations of social justice in Cultural Studies to show how the means of integrating those with disabilities into libraries and communities can be found in our everyday practices.

Author : Muhammad Nur Sa’ban,Benni Setiawan,Danu Eko Agustinova,Sutanto Trijuni Putro,Robbi Rahim
Publisher : European Alliance for Innovation
Page : 661 pages
File Size : 51,9 Mb
Release : 2020-11-04
Category : Social Science
ISBN : 9781631902741

Get Book

ICSSED 2020 by Muhammad Nur Sa’ban,Benni Setiawan,Danu Eko Agustinova,Sutanto Trijuni Putro,Robbi Rahim Pdf

The theme of the conference is "Reconstructing Morals, Education, and Social Sciences for Achieving Sustainable Development Goals". This theme was formulated due to several considerations. First, the symptoms of moral decline that have the potential to destroy the nation. Morals guide humanity towards truth and civilization. The phenomenon of the dehumanization process in the industrial era that pushed people to be part of abstract societies tends to ignore humanity. The education process as a humanitarian system is increasingly marginalized, especially during discussions about the industrial revolution 4.0 and Society 5.0. The conference placed six sub-themes for speakers and participants to share ideas, namely: Social Sciences and Laws, History and Cultural Studies, Interdisciplinary Studies, Morals and Humanities, Policy, Politics, and Communication, Education. The committee has received 195 abstracts from prospective speakers. However, there are only 80 abstracts that are eligible to be presented at this conference.