Improving The Student Experience

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Improving the Student Experience

Michelle Morgan
Improving the Student Experience Book PDF

Author : Michelle Morgan
Publisher : Routledge
Page : 316 pages
File Size : 41,5 Mb
Release : 2013-06-17
Category : Education
ISBN : 9781136729683

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Improving the Student Experience by Michelle Morgan Pdf

The landscape of higher education (HE) has dramatically altered in the past 30 years and it continues to evolve and change. More students are entering HE and attending university or college on a global scale than ever before. Supporting and enhancing the undergraduate student experience across the student lifecycle, from first contact through to alumni, is a critical activity in higher education today not only to aid retention and progression but in a highly competitive HE market, the quality of the student experience is pivotal to an institution’s ability to attract students. The student experience encompasses all aspects of student life, i.e. academic, social, welfare, with the academic imperative at the heart of it. However, the increasing costs of delivering HE, a reduction in government/ state funding and constraints on resources means delivering a quality student experience has never been more challenging for those working in HE. Staff at all levels, and across all areas within an institution, are developing and implementing initiatives to improve and enhance the student experience whether they are at the coal face or on the periphery thus making them a ‘Practitioner’ in the student experience. This could include the admissions administrator improving the information available for potential applicants; the academic improving his/her feedback to students or central welfare departments ensuring that their services are being advertised and supported within a student’s home unit (faculty/department/school/course). In this book, the Editor, Michelle Morgan describes how her new student experience ‘Practitioner Model’ provides an organised and more detailed structure; guiding Practitioners in the identification of what they have to deliver, who they need to deliver it to and when they need to deliver it across her six key stages of the student lifecycle: · First Contact and Admissions; · Pre-arrival; · Arrival and Orientation; · Induction to Study; · Reorientation and Reinduction (Returners' Induction) · Outduction (preparation for life after undergraduate study). The Practioner Model offers a new way of thinking in terms of delivering ‘interlinked’ academic, welfare and support activities at the home unit and university level to support the student in their university journey. This book also provides working solutions to real problems in the form of exemplar case studies from the UK and internationally, including chapters from Liz Thomas, Di Nutt, Marcia Ody, Chris Keenan(UK), Mary Stuart Hunter, (USA), Kerri-Lee Krause and Duncan Nulty (Australia). Good practice must be adaptable and transferable because one size does not fit all. It must also be cost effective. And here the authors shows how practitioners can adapt and customise the 40 case studies presented to help them not only improve and enhance the experience of their undergraduate students in their own institution (both full and part-time) but also to support their students’ progression and retention.

Measuring and Enhancing the Student Experience

Mahsood Shah,Chenicheri Sid Nair,John Richardson
Measuring and Enhancing the Student Experience Book PDF

Author : Mahsood Shah,Chenicheri Sid Nair,John Richardson
Publisher : Chandos Publishing
Page : 188 pages
File Size : 50,8 Mb
Release : 2016-10-24
Category : Education
ISBN : 9780081010044

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Measuring and Enhancing the Student Experience by Mahsood Shah,Chenicheri Sid Nair,John Richardson Pdf

Measuring and Enhancing the Student Experience provides insights on how student experience measures could be used to inform improvements at institutional, course, unit of study and teacher level. The book is based on a decade of research and practitioner views on ways to enhance the design, conduct, analysis, reporting and closing the loop on student feedback data. While the book is largely based on Australian case studies, it provides learning experiences for other countries where student experience measures are used in national and institutional quality assurance. Consisting of 13 chapters, the book includes a wide range of topics including the role and purpose of student feedback, the use of student feedback in staff performance reviews, staff and student engagement, a student feedback and experience framework, the first year experience, use of qualitative data, engaging transnational students in feedback, closing the loop on feedback, student engagement in national quality assurance, use of learning analytics and the future of the student experience. Mahsood Shah is an Associate Professor and Deputy Dean (Learning and Teaching) with School of Business and Law at CQUniversity, Australia. In this role Mahsood is responsible for enhancing the academic quality and standard of courses. Mahsood is also responsible for learning and teaching strategy, governance, effective implementation of policies, and enhancement of learning and teaching outcomes across all campuses. In providing leadership for learning and teaching, Mahsood works with key academic leaders across all campuses to improve learning and teaching outcomes of courses delivered in various modes including face-to-face and online. At CQUniversity, he provides leadership in national and international accreditation of academic courses. Mahsood is also an active researcher. His areas of research include quality in higher education, measurement and enhancement of student experience, student retention and attrition, student engagement in quality assurance, international higher education, widening participation and private higher education. Chenicheri Sid Nair is the incoming Executive Director, Tertiary Education Commission (TEC), Mauritius. Prior to joining TEC, he was Professor, Higher Education Development at the University of Western Australia (UWA), Perth where his work encompassed the improvement of the institutions teaching and learning. Before this appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). He was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality, student voice and evaluations. Provides both practical experience and research findings Presents a diverse range of topics, ranging from broader student experience issues, analysis of government policies in Australia on student experience, the changing context of student evaluations, nonresponse to surveys, staff and student engagement, ideal frameworks for student feedback, and more Contains data taken from the unique Australian experience with changing government policies and reforms relevant to the Asia-Pacific region

Learning Online

George Veletsianos
Learning Online Book PDF

Author : George Veletsianos
Publisher : JHU Press
Page : 185 pages
File Size : 48,8 Mb
Release : 2020-05-19
Category : Education
ISBN : 9781421438108

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Learning Online by George Veletsianos Pdf

What's it really like to learn online?Learning Online: The Student Experience Online learning is ubiquitous for millions of students worldwide, yet our understanding of student experiences in online learning settings is limited. The geographic distance that separates faculty from students in an online environment is its signature feature, but it is also one that risks widening the gulf between teachers and learners. In Learning Online, George Veletsianos argues that in order to critique, understand, and improve online learning, we must examine it through the lens of student experience. Approaching the topic with stories that elicit empathy, compassion, and care, Veletsianos relays the diverse day-to-day experiences of online learners. Each in-depth chapter follows a single learner's experience while focusing on an important or noteworthy aspect of online learning, tackling everything from demographics, attrition, motivation, and loneliness to cheating, openness, flexibility, social media, and digital divides. Veletsianos also draws on these case studies to offer recommendations for the future and lessons learned. The elusive nature of online learners' experiences, the book reveals, is a problem because it prevents us from doing better: from designing more effective online courses, from making evidence-informed decisions about online education, and from coming to our work with the full sense of empathy that our students deserve. Writing in an evocative, accessible, and concise manner, Veletsianos concretely demonstrates why it is so important to pay closer attention to the stories of students—who may have instructive and insightful ideas about the future of education.

Assessing and Enhancing Student Experience in Higher Education

Mahsood Shah,John T. E. Richardson,Anja Pabel,Beverley Oliver
Assessing and Enhancing Student Experience in Higher Education Book PDF

Author : Mahsood Shah,John T. E. Richardson,Anja Pabel,Beverley Oliver
Publisher : Springer Nature
Page : 354 pages
File Size : 54,6 Mb
Release : 2021-11-09
Category : Education
ISBN : 9783030808891

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Assessing and Enhancing Student Experience in Higher Education by Mahsood Shah,John T. E. Richardson,Anja Pabel,Beverley Oliver Pdf

The book makes an important contribution to the discourse on student experience in higher education. The book includes chapters that cover important aspects of the 21st century student experience. Chapters cover issues such as: new trends and insights on the student experience; the changing profile of students in higher education and performance measures used to assess the quality of student experience, institutional approaches in engaging students, using student voice to improve the quality of teaching, COVID-19 and its impact on international students, innovative partnerships between students and academic staff, student feedback and raising academic standards, the increased use of qualitative data in gaining insights into student experience, the use of innovative learning spaces and technology to enhance the learning experience, and the potentially disrupting nature of student feedback and its impact on the health and wellbeing of academic staff, and the increased use of social media reviews by students.

Improving the Student Experience

Michelle Morgan
Improving the Student Experience Book PDF

Author : Michelle Morgan
Publisher : Routledge
Page : 257 pages
File Size : 51,9 Mb
Release : 2013-06-17
Category : Education
ISBN : 9781136729690

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Improving the Student Experience by Michelle Morgan Pdf

"The landscape of higher education has dramatically altered in the past 30 years as more students are attending universities and colleges than ever before. In such a competitive market, the quality of the student experience is pivotal to an institution's ability to attract students. However, the increasing costs of delivering HE teamed with a reduction in government funding means that creating a high standard of student experience has never been more challenging. The Student Experience 'Practitioner Model' discussed in this book recognises the need of staff at all levels who are developing and implementing initiatives to improve and enhance the student experience. It provides an organised and detailed structure that can be orchestrated in a cost effective and highly adaptable manner. It guides Practitioners in the identification of what they must deliver, who it is delivered to and when they need to deliver by working through the six key stages of the new student lifecycle: - First Contact and Admissions; - Pre-arrival; - Arrival and Orientation; - Induction to Study; - Reorientation and Reinduction (Returners Induction) - Outduction (preparation for life after undergraduate study). -- Provided by publisher.

Understanding and Improving the Student Experience in Higher Education

Jan Bamford,Elena Moschini,Cécile Tschirhart
Understanding and Improving the Student Experience in Higher Education Book PDF

Author : Jan Bamford,Elena Moschini,Cécile Tschirhart
Publisher : Taylor & Francis
Page : 194 pages
File Size : 44,7 Mb
Release : 2022-05-30
Category : Education
ISBN : 9781000557251

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Understanding and Improving the Student Experience in Higher Education by Jan Bamford,Elena Moschini,Cécile Tschirhart Pdf

This book explores the challenges of improving the student experience in higher education through a ‘third space’ perspective. This key text studies a variety of approaches by drawing on higher education policy, interviews with academics working in third space roles in higher education in the UK, France, Germany, Holland, North America and Italy, as well as auto-ethnographic narratives. The chapters consider key topical areas affecting student experience including academic support, assessment and feedback, creative approaches to pedagogy, approaches to supporting international students and students as partners. This work offers further insights into the way in which the ‘third space’ roles are so important to the functioning of higher education institutions and the ways in which the improvement of the student experience is inexorably intertwined with those in such roles. With evaluative and practice-based insights into embedding institutional changes to improve student outcomes, this book bridges the gap between academia and administration and is ideal reading for anyone interested in improving the student experience within their institution.

The First Year of College

Robert S. Feldman
The First Year of College Book PDF

Author : Robert S. Feldman
Publisher : Cambridge University Press
Page : 367 pages
File Size : 44,6 Mb
Release : 2017-12-28
Category : Education
ISBN : 9781107176287

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The First Year of College by Robert S. Feldman Pdf

An examination of the first year of college and the intersecting challenges facing today's students, written by top educational researchers.

Improving Student Engagement and Development through Assessment

Lynn Clouder,Christine Broughan,Steve Jewell,Graham Steventon
Improving Student Engagement and Development through Assessment Book PDF

Author : Lynn Clouder,Christine Broughan,Steve Jewell,Graham Steventon
Publisher : Routledge
Page : 208 pages
File Size : 42,9 Mb
Release : 2013-05-20
Category : Education
ISBN : 9781136729751

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Improving Student Engagement and Development through Assessment by Lynn Clouder,Christine Broughan,Steve Jewell,Graham Steventon Pdf

With a unique focus on the relationship between assessment and engagement this book explores what works in terms of keeping students on course to succeed. Against a backdrop of massification and the associated increase in student diversity there is an escalating requirement for personalized, technology driven learning in higher education. In addition, the advent of student fees has promoted a consumer culture resulting in students having an increasingly powerful voice in shaping curricula to their own requirements. How does one engage and retain a group of students of such diverse culture, ethnicity, ambition and experience? Using examples from a variety of institutions worldwide this edited collection provides a well-researched evidence base of current thinking and developments in assessment practices in higher education. The chapters discuss: Staff and student views on assessment Engaging students through assessment feedback Assessment for learning Assessing for employability Interdisciplinary and transnational assessment Technology supported assessment for retention The book draws together a wealth of expertise from a range of contributors including academic staff, academic developers, pedagogical researchers, National Teaching Fellows and Centres for Excellence in Higher Education. Recognising that a pedagogy which is embedded and taken-for-granted in one context might be completely novel in another, the authors share best practice and evaluate evidence of assessment strategies to enable academic colleagues to make informed decisions about adopting new and creative approaches to assessment. This interdisciplinary text will prove an invaluable tool for those working and studying in higher education.

Learning Spaces

Diana Oblinger
Learning Spaces Book PDF

Author : Diana Oblinger
Publisher : Unknown
Page : 454 pages
File Size : 41,8 Mb
Release : 2006
Category : Academic libraries
ISBN : UOM:39076002781842

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Learning Spaces by Diana Oblinger Pdf

El espacio, ya sea físico o virtual, puede tener un impacto significativo en el aprendizaje. Learning Spaces se centra en la forma en que las expectativas de los alumnos influyen en dichos espacios, en los principios y actividades que facilitan el aprendizaje y en el papel de la tecnología desde la perspectiva de quienes crean los entornos de aprendizaje: profesores, tecnólogos del aprendizaje, bibliotecarios y administradores. La tecnología de la información ha aportado capacidades únicas a los espacios de aprendizaje, ya sea estimulando una mayor interacción mediante el uso de herramientas de colaboración, videoconferencias con expertos internacionales o abriendo mundos virtuales para la exploración. Este libro representa una exploración continua a medida que unimos el espacio, la tecnología y la pedagogía para asegurar el éxito de los estudiantes.

The First Generation Student Experience

Jeff Davis
The First Generation Student Experience Book PDF

Author : Jeff Davis
Publisher : Taylor & Francis
Page : 221 pages
File Size : 49,5 Mb
Release : 2023-07-03
Category : Education
ISBN : 9781000981032

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The First Generation Student Experience by Jeff Davis Pdf

Co-published with More first-generation students are attending college than ever before, and policy makers agree that increasing their participation in higher education is a matter of priority. Despite this, there is no agreed definition about the term, few institutions can quantify how many first-generation students are enrolled, or mistakenly conflate them with low-income students, and many important dimensions to the first-generation student experience remain poorly documented. Few institutions have in place a clear, well-articulated practice for assisting first-generation students to succeed. Given that first-generation students comprise over 40% of incoming freshmen, increasing their retention and graduation rates can dramatically increase an institution’s overall retention and graduation rates, and enhance its image and desirability. It is clearly in every institution’s self-interest to ensure its first-generation students succeed, to identify and count them, and understand how to support them. This book provides high-level administrators with a plan of action for deans to create the awareness necessary for meaningful long-term change, sets out a campus acclimation process, and provides guidelines for the necessary support structures.At the heart of the book are 14 first-person narratives – by first-generation students spanning freshman to graduate years – that help the reader get to grips with the variety of ethnic and economic categories to which they belong. The book concludes by defining 14 key issues that institutions need to address, and offers a course of action for addressing them. This book is intended for everyone who serves these students – faculty, academic advisors, counselors, student affairs professionals, admissions officers, and administrators – and offers a set of best practices for how two- and four-year institutions can improve the success of their first-generation student populations.An ACPA Publication

Assessing and Enhancing Student Experience in Higher Education

Mahsood Shah,John T. E. Richardson,Anja Pabel,Beverley Oliver
Assessing and Enhancing Student Experience in Higher Education Book PDF

Author : Mahsood Shah,John T. E. Richardson,Anja Pabel,Beverley Oliver
Publisher : Unknown
Page : 0 pages
File Size : 52,6 Mb
Release : 2021
Category : Electronic
ISBN : 3030808904

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Assessing and Enhancing Student Experience in Higher Education by Mahsood Shah,John T. E. Richardson,Anja Pabel,Beverley Oliver Pdf

"This book will change and deepen your understanding of the interactions between the student experience, teaching and learning - a well-designed collection with excellent scholarly coverage of key theoretical and practical issues". -Emeritus Professor Rob Cuthbert, University of the West of England, UK The book explores how national and institutional policies have had an impact on the quality of student experience. Student experience is becoming an increasingly important measure to assess the quality of learning and teaching: the chapters explore how institutions use student experience measures in improving the curriculum, assessments and other learning support. Through examining the definition of student experience within a variety of higher education contexts, the book explores the impact that a high reliance on student experience scores may have on academic standards. The editors and contributors question whether a new emphasis on student feedback as a gold standard for quality measurement may be potentially disruptive to the health and wellbeing of academic staff, combined with the increased use of student social media reviews. Covering topics such as the changing profiles of students in higher education, student voice in improving the quality of teaching, and the increased use of qualitative data, this book will be of interest and value to researchers of the student experience in higher education institutions. Mahsood Shah is Professor and Dean of Swinburne University of Technology, Australia. In this role, he provides overall leadership and management of the campus. John T. E. Richardson is Emeritus Professor of student learning at the Open University, UK. He taught and researched in psychology at Brunel University from 1975 to 2001, when he moved to the Open University to take up a new chair in student learning and assessment in the Institute of Educational Technology. Anja Pabel is a Senior Lecturer in tourism at Central Queensland University, Australia. Her research interests include tourist behaviour, marine tourism, humour research and tourism education. Beverley Oliver is Emeritus Professor at Deakin University, Australia, Principal Fellow of the Higher Education Academy and an Australian National Teaching Fellow. She is a non-executive director at Open Learning and non-executive director at EduGrowth, Australia's not-for-profit acceleration network for high-growth, scalable, borderless education. .

The Undergraduate Experience

Peter Felten,John N. Gardner,Charles C. Schroeder,Leo M. Lambert,Betsy O. Barefoot,Freeman A. Hrabowski
The Undergraduate Experience Book PDF

Author : Peter Felten,John N. Gardner,Charles C. Schroeder,Leo M. Lambert,Betsy O. Barefoot,Freeman A. Hrabowski
Publisher : John Wiley & Sons
Page : 215 pages
File Size : 46,8 Mb
Release : 2016-04-22
Category : Education
ISBN : 9781119051190

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The Undergraduate Experience by Peter Felten,John N. Gardner,Charles C. Schroeder,Leo M. Lambert,Betsy O. Barefoot,Freeman A. Hrabowski Pdf

A clear, practical framework for getting higher education back on track The Undergraduate Experience is a guide for significantly improving student learning and institutional performance in the rapidly changing world of higher education. Written by recognized experts in undergraduate education, this book encourages college and university leaders to rethink current practices that fragment the student experience, and to focus on creating powerful, integrated undergraduate learning for all students. Drawing from their own deep experience and the latest research, the authors reveal key principles that enable institutional change and enhance student outcomes in any higher education setting. Coverage includes high-impact practices for engagement, the importance of strategic leadership, the necessity of setting and maintaining high expectations, and insight on fostering excellence through systematic planning. Through its core themes and action principles, this book can be a valuable resource for faculty, staff, administrators, and governing boards at all types of postsecondary institutions. The book provides a practical framework for achieving excellence in undergraduate education by focusing on: Learning Relationships Expectations Alignment Improvement Leadership The value of an undergraduate education is under greater scrutiny than ever before, and campus leaders must be able to convey the value of their institutions to students, boards, donors, and legislators. Is a college or university degree worth the increasing cost? Are today's students academically adrift? What's the difference between a degree and an education? Responding to these questions requires focused action by individuals and institutions. The Undergraduate Experience offers practical guidance for creating and sustaining excellence in the face of disruption and change in higher education.

Shaping Higher Education with Students

Vincent C. H. Tong,Alex Standen,Mina Sotiriou
Shaping Higher Education with Students Book PDF

Author : Vincent C. H. Tong,Alex Standen,Mina Sotiriou
Publisher : UCL Press
Page : 342 pages
File Size : 53,7 Mb
Release : 2018-03-06
Category : Education
ISBN : 9781787351110

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Shaping Higher Education with Students by Vincent C. H. Tong,Alex Standen,Mina Sotiriou Pdf

Forging closer links between university research and teaching has become an important way to enhance the quality of higher education across the world. As student engagement takes centre stage in academic life, how can academics and university leaders engage with their students to connect research and teaching more effectively? In this highly accessible book, the contributors show how students and academics can work in partnership to shape research-based education. Featuring student perspectives, it offers academics and university leaders practical suggestions and inspiring ideas on higher education pedagogy, including principles of working with students as partners in higher education, connecting students with real-world outputs, transcending disciplinary boundaries in student research activities, connecting students with the workplace, and innovative assessment and teaching practices. Written and edited in full collaboration with students and leading educator-researchers from a wide spectrum of academic disciplines, this book poses fundamental questions about learning and learning communities in contemporary higher education.

Improving Student Retention in Higher Education

Glenda Crosling,Liz Thomas,Margaret Heagney
Improving Student Retention in Higher Education Book PDF

Author : Glenda Crosling,Liz Thomas,Margaret Heagney
Publisher : Routledge
Page : 207 pages
File Size : 51,5 Mb
Release : 2008-11-19
Category : Education
ISBN : 9781134149766

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Improving Student Retention in Higher Education by Glenda Crosling,Liz Thomas,Margaret Heagney Pdf

Improving Student Retention in Higher Education provides a practical, curriculum-based response to the current situation in higher education, where participating students emanate from a range of backgrounds; international and lower socioeconomic backgrounds, mature aged students, students with disabilities as well as those for whom higher education is the first family experience. Underpinned by research indicating that students are more likely to continue with higher education if they are engaged in their studies and have developed networks and relationships with their fellow students, this book presents best practice examples of innovative and inclusive curriculum, from a range of countries.

Understanding and Developing Student Engagement

Colin Bryson
Understanding and Developing Student Engagement Book PDF

Author : Colin Bryson
Publisher : Routledge
Page : 287 pages
File Size : 40,5 Mb
Release : 2014-03-05
Category : Education
ISBN : 9781317802310

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Understanding and Developing Student Engagement by Colin Bryson Pdf

Enhancing the student experience, and in particular student engagement, has become a primary focus of Higher Education. It is in particularly sharp focus as Higher Education moves forward into the uncertain world of high student fees and a developed Higher Education market. Student engagement is a hot topic, in considering how to offer ‘value’ and a better student experience. Moreover it is receiving much attention all over the world and underpins so many other priorities such as retention, widening participation and improving student learning generally. Understanding and Developing Student Engagement draws from a range of contributors in a wide variety of roles in Higher Education and all contributors are actively involved in the Researching, Advancing and Inspiring Student Engagement (RAISE) Network. While utilising detailed case examples from UK universities, the authors also provide a critical review and distillation of the differing paradigms of Student Engagement in America, Australasia, South Africa and Europe, drawing upon key research studies and concepts from a variety of contexts. This book uncovers the multi-dimensional nature of student engagement, utilising case examples from both student and staff perspectives, and provides conceptual clarity and strong evidence about this rather elusive notion. It provides a firm foundation from which to discuss practices and policies that might best serve to foster engagement.