Itil Foundation Itil

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ITIL Foundation, ITIL

The Stationery Office
ITIL Foundation ITIL Book PDF

Author : The Stationery Office
Publisher : Stationery Office Books (TSO)
Page : 0 pages
File Size : 45,7 Mb
Release : 2019
Category : IT-infrastruktur
ISBN : 0113316070

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ITIL Foundation, ITIL by The Stationery Office Pdf

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

ITIL Foundation Exam Study Guide

Liz Gallacher,Helen Morris
ITIL Foundation Exam Study Guide Book PDF

Author : Liz Gallacher,Helen Morris
Publisher : John Wiley & Sons
Page : 420 pages
File Size : 44,6 Mb
Release : 2012-08-15
Category : Computers
ISBN : 9781119943648

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ITIL Foundation Exam Study Guide by Liz Gallacher,Helen Morris Pdf

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

Claire Agutter
ITIL 4 Essentials Your essential guide for the ITIL 4 Foundation exam and beyond second edition Book PDF

Author : Claire Agutter
Publisher : IT Governance Ltd
Page : 211 pages
File Size : 47,9 Mb
Release : 2020-04-28
Category : Computers
ISBN : 9781787782204

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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition by Claire Agutter Pdf

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

Become ITIL® 4 Foundation Certified in 7 Days

Abhinav Krishna Kaiser
Become ITIL 4 Foundation Certified in 7 Days Book PDF

Author : Abhinav Krishna Kaiser
Publisher : Apress
Page : 453 pages
File Size : 47,5 Mb
Release : 2020-11-26
Category : Computers
ISBN : 148426360X

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Become ITIL® 4 Foundation Certified in 7 Days by Abhinav Krishna Kaiser Pdf

Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry

ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

Claire Agutter
ITIL Foundation Essentials ITIL 4 Edition The ultimate revision guide second edition Book PDF

Author : Claire Agutter
Publisher : IT Governance Publishing Ltd
Page : 79 pages
File Size : 43,9 Mb
Release : 2020-04-14
Category : Computers
ISBN : 9781787782150

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ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition by Claire Agutter Pdf

ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

PRINCE2 Agile (German Edition)

AXELOS
PRINCE2 Agile German Edition Book PDF

Author : AXELOS
Publisher : Unknown
Page : 356 pages
File Size : 46,8 Mb
Release : 2024-05-21
Category : Electronic
ISBN : 0113316143

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PRINCE2 Agile (German Edition) by AXELOS Pdf

The PRINCE2 Agile guide supports a new qualification which is being offered as an extension for those who already hold a PRINCE2 Practitioner qualification. PRINCE2 Agile is the most up-to-date and relevant view of agile project management methodologies and the only framework covering a wide range of agile concepts, including SCRUM, Kanban and Lean Startup

ITIL For Dummies

Peter Farenden
ITIL For Dummies Book PDF

Author : Peter Farenden
Publisher : John Wiley & Sons
Page : 393 pages
File Size : 53,9 Mb
Release : 2012-04-23
Category : Business & Economics
ISBN : 9781119950134

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ITIL For Dummies by Peter Farenden Pdf

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects

ITIL Foundation Essentials

Claire Agutter
ITIL Foundation Essentials Book PDF

Author : Claire Agutter
Publisher : IT Governance Publishing
Page : 140 pages
File Size : 43,9 Mb
Release : 2012-09-06
Category : Electronic books
ISBN : 9781849284004

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ITIL Foundation Essentials by Claire Agutter Pdf

ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.

Become ITIL Foundation Certified in 7 Days

Abhinav Krishna Kaiser
Become ITIL Foundation Certified in 7 Days Book PDF

Author : Abhinav Krishna Kaiser
Publisher : Apress
Page : 263 pages
File Size : 54,9 Mb
Release : 2016-12-30
Category : Computers
ISBN : 9781484221648

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Become ITIL Foundation Certified in 7 Days by Abhinav Krishna Kaiser Pdf

Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors. After using Become ITIL Foundation Certified in 7 Days and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted. What You Will Learn Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge Prepare for the ITIL Foundation examination Sort out career-related queries and decide whether ITIL will aid your career Who This Book Is For IT professionals from the IT services industry are the primary audience.

Service strategy

Great Britain. Office of Government Commerce
Service strategy Book PDF

Author : Great Britain. Office of Government Commerce
Publisher : The Stationery Office
Page : 278 pages
File Size : 54,8 Mb
Release : 2007-05-30
Category : Business & Economics
ISBN : 9780113310456

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Service strategy by Great Britain. Office of Government Commerce Pdf

Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management

ITIL®4

Jan van Bon
ITIL 4 Book PDF

Author : Jan van Bon
Publisher : Van Haren
Page : 128 pages
File Size : 49,9 Mb
Release : 2019
Category : Education
ISBN : 9789401804400

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ITIL®4 by Jan van Bon Pdf

The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: * understanding the key concepts of service management * understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management * understanding the four dimensions of service management * understanding the purpose and components of the ITIL service value system * understanding the six activities of the service value chain, and how they interconnect * knowing the purpose and key terms of 15 of the 34 ITIL practices * understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business. Bron: Flaptekst, uitgeversinformatie.

Itil Foundation, Itil 4 Edition

Axelos
Itil Foundation Itil 4 Edition Book PDF

Author : Axelos
Publisher : Itil 4 Foundation
Page : 212 pages
File Size : 42,6 Mb
Release : 2019
Category : Business & Economics
ISBN : 011331616X

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Itil Foundation, Itil 4 Edition by Axelos Pdf

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. ITIL Foundation is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

Foundations of ITIL®

Jan van Bon,Annelies van der Veen
Foundations of ITIL Book PDF

Author : Jan van Bon,Annelies van der Veen
Publisher : Van Haren
Page : 382 pages
File Size : 45,9 Mb
Release : 2007-09-09
Category : Education
ISBN : 9789087530570

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Foundations of ITIL® by Jan van Bon,Annelies van der Veen Pdf

Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of ITIL has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following:

ITIL 4 Exam Prep Questions, Answers & Explanations

Christopher Scordo
ITIL 4 Exam Prep Questions Answers Explanations Book PDF

Author : Christopher Scordo
Publisher : Unknown
Page : 304 pages
File Size : 51,8 Mb
Release : 2020-01-09
Category : Electronic
ISBN : 1676909737

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ITIL 4 Exam Prep Questions, Answers & Explanations by Christopher Scordo Pdf

Countless time and money is spent preparing for the ITIL Foundation exam. So why aren't students laser-focused on taking practice exams before attempting the real thing? Based on the latest ITIL 4 Foundation syllabus and the ITIL Service Value System (SVS), the practice exams in this book are designed to help students adjust to the pace, subject matter, and difficulty of the real ITIL Foundation exam. Geared towards anyone preparing for the exam, all tests include clear solutions to help you understand the core concepts. If you plan on passing the ITIL Foundation exam, it's time to test your knowledge. It's time for ITIL Exam Prep - Questions, Answers, and Explanations. Now packed with over 700+ ITIL Foundation sample questions to help you pass the exam on your FIRST try.

ITIL Practitioner Guidance

Anonim
ITIL Practitioner Guidance Book PDF

Author : Anonim
Publisher : Unknown
Page : 176 pages
File Size : 42,5 Mb
Release : 2016
Category : Electronic
ISBN : 0113314930

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ITIL Practitioner Guidance by Anonim Pdf

This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.