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Making Training & Development Work by Thomas N. Garavan,Carole Hogan,Amanda Cahir-O'Donnell Pdf
To be an effective trainer, you are continuously challenged to choose the most appropriate approach and set of practices ones that will work given your circumstances and context. This book will help you in making five core decisions: defining the best approach to take to training and development in your organisations, selecting the most appropriate delivery strategy, selecting training methods that will achieve your learning objectives, selecting a style of delivery that best matches your skill level and personal characteristics, making effective decisions about how best to evaluate your activities and to calculate a return on your organisations investment in training.
What Makes Training Really Work by Ina Weinbauer-Heidel,Masha Ibeschitz-Manderbach Pdf
Most seminars are useless – it's an open secret in HR circles. Less than 20 percent of what trainees supposedly learn is actually put into practice. Small wonder that training programs regularly fall victim to budget cuts. Summing up 100 years of transfer research, this book demonstrates that transfer success is manageable. The 12 levers of transfer effectiveness® represent the gist of scientific research for HR practitioners. Once familiar with them, you will know what determines transfer success and how to manage it. This book presents a conclusive framework based on a solid scientific foundation, along with more than 50 tools and interventions that HR developers, training providers and trainers can use to maximize the effectiveness of any training course or program. "A must-read for anyone who wants to make sure training investments will pay off." Robert O. Brinkerhoff "This book gives you the findings from a meticulous review of the transfer-of-training literature and turns these findings into practical steps, supported by wise advice on the truths and traps of transfer. After reading this book, you WILL want to make changes to your training courses, and the explanations from the research will give you the credibility you need to enlist others for help along the way." Paul Matthews
Making the Training Process Work by Donald F. Michalak,Edwin G. Yager Pdf
“Michalak and Yager have done it again. Their detailed explanation of the training process is practical and fills the gap between the theories and what effective trainers actually do. It’s a great resource for the novice and experienced trainer alike.” Ron Kregoski, President Kregoski Associates, Brighton, MI “A lot of books on training promise the world, but few provide practical, step-by-step answers to training challenges that professionals deal with everyday. I am excited about this valuable resource. So much so, had I the power, I would see that a copy of this book was included in every college HR student’s and training professional’s library. This book will teach every training professional, regardless of their level of expertise, something they didn’t know or help them design a training process that will add to the crucial bottom-line.” Wanda J. Smith, Ph.D., Professor of Human Resource Management Virginia Tech University, Blacksburg, VA Senior Partner, H & S Enterprises “Clear, concise, and to the point. Michalak and Yager go beyond the “fad” approach to training and instead address larger organizational and management issues. Must-reading for the trainer, manager, and consultant.” Calvin Sun, President Technology Horizons, Paoli, PA
Making Integration Work Language Training for Adult Migrants by OECD Pdf
The OECD series Making Integration Work summarises, in a non-technical way, the main issues surrounding the integration of immigrants and their children into their host countries. This fifth volume explores the issue of language learning for adult migrants, addressing methods to ensure such training is provided in an efficient and effective way, taking into account migrants’ different starting points and circumstances.
The 5 Languages of Appreciation in the Workplace by Gary Chapman,Paul White Pdf
OVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact [email protected] if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.
The Seven Principles for Making Marriage Work by John Gottman, PhD,Nan Silver Pdf
NEW YORK TIMES BESTSELLER • Over a million copies sold! “An eminently practical guide to an emotionally intelligent—and long-lasting—marriage.”—Daniel Goleman, author of Emotional Intelligence The Seven Principles for Making Marriage Work has revolutionized the way we understand, repair, and strengthen marriages. John Gottman’s unprecedented study of couples over a period of years has allowed him to observe the habits that can make—and break—a marriage. Here is the culmination of that work: the seven principles that guide couples on a path toward a harmonious and long-lasting relationship. Straightforward yet profound, these principles teach partners new approaches for resolving conflicts, creating new common ground, and achieving greater levels of intimacy. Gottman offers strategies and resources to help couples collaborate more effectively to resolve any problem, whether dealing with issues related to sex, money, religion, work, family, or anything else. Packed with new exercises and the latest research out of the esteemed Gottman Institute, this revised edition of The Seven Principles for Making Marriage Work is the definitive guide for anyone who wants their relationship to attain its highest potential.
The Accelerated Learning Handbook: A Creative Guide to Designing and Delivering Faster, More Effective Training Programs by Dave Meier Pdf
Discover how today's corporations are benefiting from accelerated learning to speed training time, improve results, and reduce costs. Accelerated learning is the use of music, color, emotion, play, and creativity to involve the whole student and enliven the learning experience. The Accelerated Learning Handbook is the first definitive book to explain state-of-the-art accelerated learning techniques to trainers and teachers, and features 40 techniques designed to save money while producing far better results. Leading expert Dave Meier provides an overview of the background and underlying principles of accelerated learning, and reviews the latest supporting research results. Training professionals will look to The Accelerated Learning Handbook to: Improve the long-term value of training Cut course development time by half Discover tips for music- and computer-based learning
Training in the workplace can be costly and time-consuming. Consequently it is often neglected. However, it plays an essential part in a company's success, increasing the level of performance, aiding strategic decision-making and maximizing quality and efficiency. Using detailed surveys and encompassing the literature in human resource management, this book, first published in 1992, shows why training is so valuable a tool. The author’s critical analysis covers the effects of demographic change and the growing number of women in the workforce as well as issues which reflect the changing patterns of work, such as technology, workplace flexibility, and employee relations. He deals with the increasing stress laid on managerial performance, emphasizing the need for more management training, as well as assessing the role of state-run schemes and the effect of government policies. He concludes with ways to develop successful training patterns and to launch a "skills revolution". This book should be of interest to postgraduates, academics and researchers in the fields of human resource management, industrial relations and organizational behaviour.
Improving Training Effectiveness in Work Organizations by J. Kevin Ford Pdf
This compelling volume presents the work of innovative researchers dealing with current issues in training and training effectiveness in work organizations. Each chapter provides an integrative summary of a research area with the goal of developing a specific research agenda that will not only stimulate thinking in the training field but also direct future research. By concentrating on new ideas and critical methodological and measurement issues rather than summarizing existing literature, the volume offers definitive suggestions for advancing the effectiveness of the training field. Its chapters focus on emerging issues in training that have important implications for improving both training design and efficacy. They discuss various levels of analysis-- intra-individual, inter-individual, team, and organizational issues--and the factors relevant to achieving a better understanding of training effectiveness from these different perspectives. This type of coverage provides a theoretically driven scientist/practitioner orientation to the book.
The #1 international best seller In Lean In, Sheryl Sandberg reignited the conversation around women in the workplace. Sandberg is chief operating officer of Facebook and coauthor of Option B with Adam Grant. In 2010, she gave an electrifying TED talk in which she described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than six million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home. Written with humor and wisdom, Lean In is a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential.
From potty-training expert and social worker Jamie Glowacki, who’s already helped over half a million families successfully toilet train their preschoolers, comes a newly revised and updated guide that’s “straight-up, parent-tested, and funny to boot” (Amber Dusick, author of Parenting: Illustrated with Crappy Pictures). Worried about potty training? Let Jamie Glowacki, potty-training expert, show you how it’s done. Her six-step, proven process to get your toddler out of diapers and onto the toilet has already worked for tens of thousands of kids and their parents. Here’s the good news: your child is probably ready to be potty trained EARLIER than you think (ideally, between 20–30 months), and it can be done FASTER than you expect (most kids get the basics in a few days—but Jamie’s got you covered even if it takes a little longer). If you’ve ever said to yourself: -How do I know if my kid is ready? -Why won’t my child poop in the potty? -How do I avoid “potty power struggles”? -How can I get their daycare provider on board? -My kid was doing so well—why is he regressing? -And what about nighttime?! Oh Crap! Potty Training can solve all of these (and other) common issues. This isn’t theory, you’re not bribing with candy, and there are no gimmicks. This is real-world, from-the-trenches potty training information—all the questions and all the answers you need to do it once and be done with diapers for good.
101 More Ways to Make Training Active by Elaine Biech Pdf
Liven up training with new, dynamic strategies for active participation 101 More Ways to Make Training Active brings together a rich, comprehensive collection of training strategies and activities into one easy source. Designed for quick navigation, this useful guide is packed with classroom-ready ideas and twenty "how-to" lists to enliven any learning situation, helping you better engage their trainees and encourage active participation. These techniques are applicable to almost any topic and learning objective, and provide guidance on every aspect of Active Training design and delivery. Each strategy includes recommendations for length of time, number of participants, and other conditional factors, plus a case study that illustrates the strategy in action. Coverage includes topics like communication, change management, coaching, feedback, conflict, diversity, customer service, and more, providing a complete reference for facilitating active training sessions. Active Training requires the participants to do most of the work. They use their brains, and apply what they've learned. The environment is fast-paced, fun, supportive, and personally engaging, and encourages participants to figure things out for themselves. This book contains specific, practical strategies for bringing this environment to any training session. Learn new strategies for stimulating active discussion Inspire creativity, innovation, and collaboration Teach better decision making, leadership, and self-management Make lectures active to encourage more participation Active training makes training sessions more enjoyable, and as participants invest themselves more heavily into the material, outcomes begin to improve dramatically. This dynamic atmosphere doesn't happen by accident; the activities and the course itself must be designed and delivered in a way that encourages active participation. In 101 More Ways to Make Training Active, you get a toolkit of creative, challenging, and fun ways to make it happen.
Zingerman's Guide to Giving Great Service by Ari Weinzweig Pdf
Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.
