Managing The Smart Revolution In Tourism Firms

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Managing the Smart Revolution in Tourism Firms

Author : Francisco J. Navarro-Meneses
Publisher : CABI
Page : 357 pages
File Size : 51,8 Mb
Release : 2023-03-31
Category : Business & Economics
ISBN : 9781789249309

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Managing the Smart Revolution in Tourism Firms by Francisco J. Navarro-Meneses Pdf

Smart technologies are revolutionizing tourism, as they are having a profound impact on the way tourists behave and on how firms interact with them and create value. The increasing availability of real-time Big Data and the advances made in data analytics techniques, artificial intelligence, and IoT, has begun to transform tourism organizations in ways not previously considered, and in a lasting manner. This book delivers the latest and most relevant advances in the field of smart transformation and the management practices that can be put into practice to continue creating value in the years to come. Divided into four main parts and 23 chapters, it highlights the challenges that the Smart Revolution brings to tourism firms by providing updated knowledge on the literature, research, and experiences of the author. The book will also provide a guide for action to business leaders and those approaching the fundamentals of the Smart Revolution for the first time. It will also serve as a valuable text for undergraduate and graduate students on specialized courses in tourism, technology, and business transformation.

Management, Tourism and Smart Technologies

Author : Carlos Montenegro,Álvaro Rocha,Juan Manuel Cueva Lovelle
Publisher : Springer Nature
Page : 433 pages
File Size : 50,6 Mb
Release : 2024-01-03
Category : Technology & Engineering
ISBN : 9783031441318

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Management, Tourism and Smart Technologies by Carlos Montenegro,Álvaro Rocha,Juan Manuel Cueva Lovelle Pdf

This book presents advances in the research of various entities in the world, which are working on the application of technology or management in tourism. Indeed, one of the sectors hardest hit by the pandemic was tourism, likewise one of the post-pandemic effects is the rapid recovery of the sector, but more importantly is the great innovation that has occurred in marketing strategies for tourism using technology and applying management strategies not only to be more profitable but to have the best customer satisfaction. The book is aimed at the general public that seeks to innovate, learn from lessons learned and establish a knowledge base in mechanisms that apply technology or management in tourism, with the aim of improving the experience of all those involved in the business chain. This compendium aims to share all those great experiences and researches in the areas of: Managements, Tourism, Marketing strategies in Management, Tourism and Technology, Technology, Applied Computer Science, Artificial Intelligence, Business Administration, Cloud Computing, Educational Management, Finance, Insurance and Services Management, Health Tourism, Human Resource Management, Information Systems Planning and Management, Information Technologies in Tourism, Internet Technology, Knowledge Management, Management of Supply Chain and Logistics, Marketing Innovation, Robotics, Strategic Management Innovation, Sustainability Management, Technical Economy Management, Technical Innovation and Management, Technology in Tourism and Tourist Experience, Tourism Industry and Ecology, Tourism Management, a total of 77 research projects and many spaces and relationships between researchers to collaborate in the advancement of science are presented.

Handbook of Research on Smart Technology Applications in the Tourism Industry

Author : Çeltek, Evrim
Publisher : IGI Global
Page : 569 pages
File Size : 51,8 Mb
Release : 2020-01-17
Category : Business & Economics
ISBN : 9781799819905

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Handbook of Research on Smart Technology Applications in the Tourism Industry by Çeltek, Evrim Pdf

In today’s modernized society, certain technologies have become more applicable within many professional fields and are much easier to implement. This includes the tourism industry, where smart technology has provided a range of new marketing possibilities including more effective sales tactics and delivering a more personalized customer experience. As the scope of business analytics continues to expand, professionals need research on the various applications of smart technology within the field of tourism. The Handbook of Research on Smart Technology Applications in the Tourism Industry is an essential reference source that discusses the use of intelligent systems in tourism as well as their influence on consumer relationships. Featuring research on topics such as digital advertising, wearable technology, and consumer behavior, this book is ideally designed for travel agents, tour developers, restaurateurs, hotel managers, tour directors, airlines, marketers, researchers, managers, hospitality professionals, policymakers, business strategists, researchers, academicians, and students seeking coverage on the use of smart technologies in tourism.

Tourism Management

Author : Stephen Page
Publisher : Routledge
Page : 494 pages
File Size : 43,7 Mb
Release : 2007-06-07
Category : Business & Economics
ISBN : 9781136353147

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Tourism Management by Stephen Page Pdf

Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate. This bestselling book is now in its second edition and has been fully revised with updated statistics and a complete set of brand new case studies. Tourism Management covers the fundamentals of tourism, introducing the following key concepts: * The development of tourism * Tourism supply and demand * Sectors involved: transport, accommodation, government * The future of tourism: including forecasting and future issues affecting the global nature of tourism In a user-friendly, handbook style, each chapter covers the material required for at least one lecture within a degree level course. Written in a jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. The text is also accompanied by a companion website packed with extra resources for both students and lecturers. Accredited lecturers can request access to download additional material by going to http://textbooks.elsevier.com to request access.

Industrial and Managerial Solutions for Tourism Enterprises

Author : Akbaba, Atilla,Alt?nta?, Volkan
Publisher : IGI Global
Page : 336 pages
File Size : 48,6 Mb
Release : 2020-02-07
Category : Business & Economics
ISBN : 9781799830320

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Industrial and Managerial Solutions for Tourism Enterprises by Akbaba, Atilla,Alt?nta?, Volkan Pdf

The tourism and hospitality industries are seeing continued success, which is why so many new businesses are trying to find a foothold in the field. However, the functions and responsibilities of management differ heavily between organizations within the tourism industry, such as the differences faced by big chain hotels, family owned hotels, and individually owned hotels. Understanding the methods of managing such companies is vital to ensuring their success. Industrial and Managerial Solutions for Tourism Enterprises is a pivotal reference source that focuses on the latest developments on management in the tourism and hospitality industries. Highlighting a range of topics including core competency, customer relationship management, and departmental relationships, this book is ideally designed for managers, restaurateurs, tour developers, destination management professionals, travel agencies, tourism media journalists, hotel managers, management consulting companies, human resources professionals, performance evaluators, researchers, academicians, and students.

Handbook of e-Tourism

Author : Zheng Xiang,Matthias Fuchs,Ulrike Gretzel,Wolfram Höpken
Publisher : Springer Nature
Page : 1976 pages
File Size : 50,6 Mb
Release : 2022-09-01
Category : Business & Economics
ISBN : 9783030486525

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Handbook of e-Tourism by Zheng Xiang,Matthias Fuchs,Ulrike Gretzel,Wolfram Höpken Pdf

This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues – and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer’s Major Reference Works program, readers will benefit from access to a continually updated online version.

The Management of Tourism

Author : Lesley Pender,Richard Sharpley
Publisher : SAGE
Page : 372 pages
File Size : 50,6 Mb
Release : 2004-11-16
Category : Business & Economics
ISBN : 9781848605275

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The Management of Tourism by Lesley Pender,Richard Sharpley Pdf

The Management of Tourism considers and applies management concepts, philosophies and practices to the business of tourism. The book goes beyond a conceptual discussion of tourism, to cover management perspectives both in operational and strategic terms. It has been written to provide students with an understanding of the fundamental business management aspects of tourism, together with the specific techniques required for successful management of the variety of tourism businesses. The text places the management of tourism in a structured framework, ordered around four principal themes: - Managing the Tourism System - Managing Tourism Businesses - Managing Tourism in its Environment - Contemporary Issues in Tourism Management Each chapter is written by an acknowledged subject specialist, and highlights current challenges and appropriate management responses to its particular arena. At the same time, each chapter also includes an illustrative case study, and provides suggestions for further reading that offers a more general perspective.

Tourism Management

Author : Stephen Page
Publisher : Routledge
Page : 495 pages
File Size : 53,8 Mb
Release : 2007
Category : Business & Economics
ISBN : 9780750682053

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Tourism Management by Stephen Page Pdf

'Tourism Management' is a complete synthesis of tourism, from its beginnings, through to the major impacts it has on today's global community, the environment and economy.

Digital Transformation of the Hotel Industry

Author : Jorge Marques,Rui Pedro Marques
Publisher : Springer Nature
Page : 272 pages
File Size : 43,6 Mb
Release : 2023-06-05
Category : Business & Economics
ISBN : 9783031316821

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Digital Transformation of the Hotel Industry by Jorge Marques,Rui Pedro Marques Pdf

The hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Technological development and adaptation to the digital era have been one of the greatest challenges for hotels. This book aims to fill the gap in the literature in this specific area of the tourism sector and contribute to a better understanding of trends and challenges in the hotel industry on a global scale.

Advances in Social Media for Travel, Tourism and Hospitality

Author : Marianna Sigala,Ulrike Gretzel
Publisher : Routledge
Page : 341 pages
File Size : 51,7 Mb
Release : 2017-07-20
Category : Science
ISBN : 9781317185130

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Advances in Social Media for Travel, Tourism and Hospitality by Marianna Sigala,Ulrike Gretzel Pdf

This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.

Management 4.0

Author : James R. Reagan,Madhusudan Singh
Publisher : Springer Nature
Page : 176 pages
File Size : 54,9 Mb
Release : 2020-08-28
Category : Science
ISBN : 9789811567513

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Management 4.0 by James R. Reagan,Madhusudan Singh Pdf

This book provides a comprehensive review of industry 4.0 and its applications, discussing the history of industry evaluation, including industry 1.0, 2.0, 3.0 and 4.0, and the future structure of industry evaluation. It also examines the effects and impact of various technologies in industry and presents new interdisciplinary business models based on advanced technologies with the help of use cases. Lastly, it highlights the benefits of technological implementation in industry using examples of real-world applications, providing a robust and reliable technological conceptual framework and roadmap for decision-makers in all areas of industry involved transformation.

Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry

Author : Vinod Kumar Shukla,Amit Verma,Jean Paolo G Lacap
Publisher : Unknown
Page : 0 pages
File Size : 50,8 Mb
Release : 2024-07-05
Category : Business & Economics
ISBN : 1774914905

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Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry by Vinod Kumar Shukla,Amit Verma,Jean Paolo G Lacap Pdf

Focuses on incorporating smart information technology into the tourism and hospitality industry. It explores the evolving technologies, such as artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics for transforming hotels into smart hotels and for revolutionizing hospitality services.

ETourism

Author : Dimitrios Buhalis
Publisher : Pearson Education
Page : 412 pages
File Size : 55,6 Mb
Release : 2003
Category : Business & Economics
ISBN : 0582357403

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ETourism by Dimitrios Buhalis Pdf

This book addresses the digitization of all processes and value chains in the tourism, travel, hospitality and catering industries. By exploring the new technological trends it provides a solid basis for analysing the impacts of the Information Communication Technology (ICT) revolution on the tourism industry. The book adopts a strategic management and marketing perspective for tourism enterprises and destinations. It suggests that ETourism revolutionizes all business processes, the entire value chain as well as the strategic relationships of tourism organizations with all their stakeholders. It additionally focuses on how ICTs are employed in airlines, hotels, travel agencies, tour operators and destinations management organizations. The book demonstrates that tourism ICTs increasingly determine the competitiveness of the organization, and therefore, they are critical for the competitiveness of the industry in the longer term. The book is aimed at advanced undergraduate and postgraduate students in business, tourism and hospitality programmes that need to explore how they can use ICTs in a strategic context. It is also anticipated that researchers and practitioners will find it useful and stimulating. Features and benefits: Strategic perspective demonstrates the contribution of ICTs to the competitiveness of tourism organizations and destinations A wealth of international examples ensure global application and relevance Extensive use of case studies and illustrative examples demonstrate the link between theory and real world tourism situations Discussion topics encourage students to analyse further the information covered Extensive bibliography and further reading encourage more advanced study Associated website featuring up-to-date FT articles and power point slides create a comprehensive teaching and learning package. Dr Dimitrios Buhalis is Course Leader of the MSc in eTourism and Director of the Centre for eTourism Research (CeTR) at the University of Surrey. He is also Adjunct Professor at the Institut de Management Hotelier International (Cornell University - ESSEC Business School) in Paris. He serves as Vice President of the International Federation of Information Technology and Tourism (IFITT) and has chaired several ENTER conferences. He regularly works as adviser for the World Tourism Organisation, the World Tourism and Travel Council and the European Commission.

Handbook of Research on Smart Management for Digital Transformation

Author : Barbosa, Belem,Filipe, Sandra,Santos, Claudia Amaral
Publisher : IGI Global
Page : 614 pages
File Size : 45,8 Mb
Release : 2022-03-11
Category : Business & Economics
ISBN : 9781799890102

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Handbook of Research on Smart Management for Digital Transformation by Barbosa, Belem,Filipe, Sandra,Santos, Claudia Amaral Pdf

In a global and digital society, businesses are constantly being challenged by innovative and disruptive management strategies. The dramatic changes that took place in all corners of the world during the COVID-19 pandemic confirmed that companies need to update their resources and anticipate trends. The current changes introduced by digitalization offer endless innovation scenarios and strategic opportunities to companies but also demand an accurate and structured analysis of drivers, motivations, and determinants for success in this transformation. The Handbook of Research on Smart Management for Digital Transformation analyzes the drivers of digital transformation in businesses and assesses digital transformation success factors in the short, medium, and long run. This critical reference source is comprised of theoretical and empirical chapters as well as case studies on digital adoption by companies in different business sectors. Covering topics such as brand messaging, digital media platforms, and success determinants, this book is an essential resource for managers, researchers, educators of higher education, business students, digital strategists, business associations, communication and marketing agencies, entrepreneurs, and academicians.

Smart Tourism as a Driver for Culture and Sustainability

Author : Vicky Katsoni,Marival Segarra-Oña
Publisher : Springer
Page : 658 pages
File Size : 47,6 Mb
Release : 2019-02-01
Category : Business & Economics
ISBN : 3030039099

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Smart Tourism as a Driver for Culture and Sustainability by Vicky Katsoni,Marival Segarra-Oña Pdf

This book explores the latest developments in the field of smart tourism, focusing in particular on the important cultural and sustainability synergies that have emerged during the digital era. The aim is to elucidate how ICTs can promote innovation and creativity in the tourism and leisure sector in ways that take into account cultural and social responsibilities, foster sustainable tourism management, and enhance cultural tourism, cultural heritage, and sustainable development. The book is based on the proceedings of the Fifth International Conference of the International Association of Cultural and Digital Tourism (IACuDiT), attended by academics and industry practitioners from cultural, heritage, communication, and innovational tourism backgrounds, and is edited in collaboration with IACuDiT. It will have broad appeal to professionals from academia, industry, government, and other organizations who wish to learn about novel perspectives in the fields of tourism, travel, hospitality, culture and heritage, leisure, and sports within the context of a knowledge society and smart economy in which sustainability is becoming ever more important.