Organisational Responses To Social Media Storms

Author : Andy Phippen,Emma Bond
Publisher : Springer Nature
Page : 101 pages
File Size : 50,7 Mb
Release : 2020-07-06
Category : Business & Economics
ISBN : 9783030499778

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Organisational Responses to Social Media Storms by Andy Phippen,Emma Bond Pdf

This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new ‘risk’ culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.

Author : Pernille Rydén,Muhammad Ismail Hossain,Efthymia Kottika,Vatroslav Škare
Publisher : Routledge
Page : 123 pages
File Size : 40,5 Mb
Release : 2021-08-25
Category : Business & Economics
ISBN : 9781000432763

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Social Media Storms by Pernille Rydén,Muhammad Ismail Hossain,Efthymia Kottika,Vatroslav Škare Pdf

This fascinating new book explores the benefits and dynamics of social media storms and identifies the possible opportunities that they present for further engagement with customers. It provides actionable managerial advice on planning for, measuring, and innovatively navigating social media storms. Based on a sound theoretical background and illustrated by vivid real-life examples and case studies throughout every chapter, this book combines thorough explanations of the elements of business decision-making, market interaction, consumer psychology, branding, and business communication. In comparison to the existing literature, the book departs from the classical, but insufficient crisis communication management approaches to suggest novel frameworks and tools for empowering businesses, consumers, and broader societies in the digital age. Social Media Storms: Empowering Leadership Beyond Crisis Management provides advanced undergraduate and postgraduate digital marketing, marketing communications, strategy, and crisis management students with a comprehensive understanding of the social media storm phenomenon and helps marketing and communications professionals to leverage the opportunities that social media storms are bringing.

Author : Gupta, Brij B.,Perakovi?, Dragan,Abd El-Latif, Ahmed A.,Gupta, Deepak
Publisher : IGI Global
Page : 313 pages
File Size : 41,8 Mb
Release : 2021-12-31
Category : Computers
ISBN : 9781799884156

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Data Mining Approaches for Big Data and Sentiment Analysis in Social Media by Gupta, Brij B.,Perakovi?, Dragan,Abd El-Latif, Ahmed A.,Gupta, Deepak Pdf

Social media sites are constantly evolving with huge amounts of scattered data or big data, which makes it difficult for researchers to trace the information flow. It is a daunting task to extract a useful piece of information from the vast unstructured big data; the disorganized structure of social media contains data in various forms such as text and videos as well as huge real-time data on which traditional analytical methods like statistical approaches fail miserably. Due to this, there is a need for efficient data mining techniques that can overcome the shortcomings of the traditional approaches. Data Mining Approaches for Big Data and Sentiment Analysis in Social Media encourages researchers to explore the key concepts of data mining, such as how they can be utilized on online social media platforms, and provides advances on data mining for big data and sentiment analysis in online social media, as well as future research directions. Covering a range of concepts from machine learning methods to data mining for big data analytics, this book is ideal for graduate students, academicians, faculty members, scientists, researchers, data analysts, social media analysts, managers, and software developers who are seeking to learn and carry out research in the area of data mining for big data and sentiment.

Author : Alastair M. Morrison
Publisher : Routledge
Page : 731 pages
File Size : 44,8 Mb
Release : 2022-03-29
Category : Business & Economics
ISBN : 9781317929659

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Tourism Marketing by Alastair M. Morrison Pdf

Tourism Marketing: In the Age of the Consumer offers a fresh and contemporary approach as an introductory textbook on tourism marketing. Six major themes along with the traditional core marketing principles are blended together: Age of the consumer: This book places the customer at the heart of tourism marketing and not the sector’s promotional apparatus. Experiences: It highlights the growing consumer interest in the enjoyment of experiences and experiential marketing. New media: Social media and e-marketing are given emphasis throughout. Coverage of new media is present in all chapters. Global marketplace: Every chapter adopts a global outlook and offers international perspectives. Environment and social responsibility: An emphasis is placed on the sustainability of tourism, including the concepts of ethical tourism and social responsibility. Events: This book treats events as a major tourism marketing topic and integrates events within the concept of experiential marketing. Written in an engaging and accessible style, Tourism Marketing: In the Age of the Consumer is richly illustrated and full of actual case studies and examples looking at a wide variety of topics such as slum tourism, the sharing economy, staycations, event bidding, coping with COVID-19, air travel emissions and many more. Four features add interest and bring greater pedagogical value – Quick Bytes, Case Studies, Industry Voices and Vignettes. This will be essential reading for all tourism marketing students.

Author : Andy Phippen,Louisa Street
Publisher : Springer Nature
Page : 130 pages
File Size : 48,8 Mb
Release : 2021-11-23
Category : Psychology
ISBN : 9783030886349

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Online Resilience and Wellbeing in Young People by Andy Phippen,Louisa Street Pdf

This book explores online resilience and safety from a new perspective, by drawing extensively upon the youth voice. While “online safety” as a concept has now existed for well over ten years, the majority of policy and narrative is driven by preventative and adultist views of ensuring safety from harm. Underpinned by extensive empirical work, this book argues that safety, or freedom from harm, is not an achievable goal and we should refocus upon harm reduction and risk mitigation. Fundamental to this argument is that the youth voice clearly states that they will not disclose, or ask adults for support, because they do not believe they will get help or worse, will be punished as a result of disclosure. The research shows that professionals often bring their own digital value biases into safeguarding decisions, and feel that they should be white knights to young people, rather than listening to them and supporting them in a non-judgemental way. The book will be of great value to researchers and students as well as practitioners, teachers and parents interested in digital resilience and safeguarding, internet security and youth online behaviour and wellbeing.

Author : Andy Phippen,Emma Bond
Publisher : Springer Nature
Page : 126 pages
File Size : 42,5 Mb
Release : 2023-05-17
Category : Social Science
ISBN : 9783031314551

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Policing Teen Sexting by Andy Phippen,Emma Bond Pdf

This book explores the policing response to teen sexting – the digital exchange, both consensual and non-consensual, of intimate images among youth peers. With a particular focus in England and Wales, it also considers other international responses and the challenges faced in policing youth practices with legislation being applied beyond its intended scope. It uses the police responses in England and Wales as a case study of the challenges of policy evolving the digital cultural phenomenon and the tensions between enforcing the law, while knowing it’s not fit for purpose, and supporting vulnerable minors. It explores the policy responses that have developed from the problematic legislation and whether these policy interventions have helped or hindered the policing process. It draws in parallels with drugs policy and policing, and brings in progressive, harm reduction approaches in contrast to traditional solutions.

Author : Helen Cowie,Carrie-Anne Myers
Publisher : Taylor & Francis
Page : 233 pages
File Size : 54,5 Mb
Release : 2023-05-02
Category : Education
ISBN : 9781000868487

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Cyberbullying and Online Harms by Helen Cowie,Carrie-Anne Myers Pdf

Cyberbullying and Online Harms identifies online harms and their impact on young people, from communities to campuses, exploring current and future interventions to reduce and prevent online harassment and aggression. This important resource brings together eminent international researchers whose work shines a light on social issues such as bullying/cyberbullying, racism, homophobia, hate crime, and social exclusion. The text collates into one volume current knowledge and evidence of cyberbullying and its effect on young people, facilitating action to protect victims, challenge perpetrators and develop policies and practices to change cultures that are discriminatory and divisive. It also provides a space where those who have suffered online harms and who have often been silenced in the past may have a voice in telling their experiences and recounting interventions and policies that helped them to create safer spaces in which to live in their community, study in their educational institutions and socialise with their peer group. This is essential reading for researchers, academics, undergraduates and postgraduates in sociology, psychology, criminology, media and communication studies, as well as practitioners and policymakers in psychology, education, sociology, criminology, psychiatry, counselling and psychotherapy, and anyone concerned with the issue of bullying, cyberbullying and online harms among young people in higher education.

Author : Shirley Feldmann-Jensen,Steven J. Jensen,Jean Slick
Publisher : Butterworth-Heinemann
Page : 326 pages
File Size : 45,6 Mb
Release : 2024-03-01
Category : Nature
ISBN : 9780128095379

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Case Studies in Disaster Response by Shirley Feldmann-Jensen,Steven J. Jensen,Jean Slick Pdf

Case Studies in Disaster Response, the latest release in the Disaster and Emergency Management: Case Studies in Adaptation and Innovation series, focuses on the key functions performed in the emergency response to a disaster, how these functions are coordinated, and typical challenges and issues that emerge. Cases address both hazard- and response-generated needs. Also explored are the needs generated by emergent threats (e.g., Ebola crisis), emergent technologies (e.g., social media), and emergent groups (e.g., social innovation teams) that set the stage for innovation and adaption. Presents in-depth cases studies in disaster response, one of the phases of disaster management Unites practice and research from multiple disciplines to highlight the complexity of disasters preparedness, including environmental and earth sciences, engineering, public health, geography, sociology, and anthropology, humanitarian aid, emergent threats, disaster response and resilience Examines policy and ethical dilemmas faced by decision-makers in disaster response situations

Author : Gashaw Abeza,Norman O'reilly,Jimmy Sanderson,Evan Frederick
Publisher : World Scientific
Page : 507 pages
File Size : 43,5 Mb
Release : 2021-07-26
Category : Business & Economics
ISBN : 9789811237676

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Social Media In Sport: Theory And Practice by Gashaw Abeza,Norman O'reilly,Jimmy Sanderson,Evan Frederick Pdf

This book enables students to grasp the holistic enterprise of social media as it pertains to social, legal, marketing, and management issues. The book also helps students better understand the research process in social media scholarship and make connections with academic research and applied practice in sport studies.

Author : Sharon Olivier,Frederick Hölscher,Colin Williams
Publisher : Routledge
Page : 195 pages
File Size : 52,6 Mb
Release : 2020-12-30
Category : Business & Economics
ISBN : 9781000295443

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Agile Leadership for Turbulent Times by Sharon Olivier,Frederick Hölscher,Colin Williams Pdf

This thought-provoking and engaging book is for you, whatever your seniority, in the private or public sector – if you are curious about the role and purpose of leadership in a turbulent world. It will help you become a more agile leader through understanding and integrating your ego, eco and intuitive intelligence. You will gain a deeper understanding of your unique leadership blend through a short diagnostic inventory, bringing insight about your strengths and what may be tripping you up. The book offers tips, ideas and practical suggestions on how to develop your ability to use the three intelligences in order to expand your leadership repertoire. It will help you enable the teams you lead to be more flexible, responsive and autonomous. The authors have drawn on their vast experience from the boardroom to the shop floor, the classroom and research around the world, to write an easy-to-digest yet ground-breaking book that deals with the root causes of today’s twenty-first-century leadership challenges. Its contents are straightforward and widely applicable.

Author : Chris Bilton,Stephen Cummings
Publisher : Edward Elgar Publishing
Page : 425 pages
File Size : 42,9 Mb
Release : 2014-01-01
Category : Business & Economics
ISBN : 9781781000977

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Handbook of Management and Creativity by Chris Bilton,Stephen Cummings Pdf

'In many organisations creativity is so often seen as the preserve of a small number of people with "artistic temperaments" but in my experience all sorts of people have creative abilities which can be used to the benefit of a "creative" organisation. The task of a manager is to find ways of exploiting this. This Handbook provides the reader with insights to help them and others to promote the kind of creativity that adds real value.' - Greg Dyke, Chair, British Film Institute; Chair, Football Association; Chancellor, University of York, UK and Director-General of the BBC 2000-2004

Author : United States. Congress. House. Committee on Homeland Security. Subcommittee on Emergency Preparedness, Response and Communications
Publisher : Unknown
Page : 80 pages
File Size : 40,7 Mb
Release : 2012
Category : Business & Economics
ISBN : UCSD:31822038360350

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Weathering the Storm by United States. Congress. House. Committee on Homeland Security. Subcommittee on Emergency Preparedness, Response and Communications Pdf

Author : Amy Thurlow
Publisher : Routledge
Page : 211 pages
File Size : 46,6 Mb
Release : 2018-10-10
Category : Business & Economics
ISBN : 9781351662512

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Social Media, Organizational Identity and Public Relations by Amy Thurlow Pdf

Public relations has been swift to grasp social media, yet its impact on public relations practice remains relatively unexplored. This book focusses on a way of understanding organizational identity construction in a virtual context, developing scholarship on the importance of a virtual presence in PR management, and further, to make sense of these identities as authentic, legitimate or plausible. Through a diverse group of empirical case studies, this book explores the global perspective on organizational identities which transcend global boundaries via the internet including Volkswagen’s emissions scandal and Monsanto and organized social media protests. It also explores crowdfunding – an emerging form of capitalist development constructed through sensemaking in social media. By looking at the emergence of organization in today’s social media environment, it identifies how the interactive is created on a digitally mediated platform, sharing knowledge and engaging individuals in organizational identity construction. Viewing the social construction of organizational identities through this lens, this innovative book locates how identities are plausible, authentic and legitimate - or not – through their ongoing communication via social media. It will be of great interest to academics teaching and researching in public relations, organisational communication and social media.

Author : Jack L. Harris
Publisher : Rowman & Littlefield
Page : 173 pages
File Size : 40,6 Mb
Release : 2022-10-21
Category : Language Arts & Disciplines
ISBN : 9781666927245

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Hyperlocal Organizing by Jack L. Harris Pdf

Hyperlocal Organizing: Collaborating for Recovery Over Time explores the difficult work of post-disaster recovery. Jack L. Harris, demonstrates that after disaster, broad interorganizational landscapes are needed to unite the grassroots, neighborhoods, communities, and institutions to solve problems of recovery and bring people home. Yet all too often, government disaster policy and institutions ignore the critical role of local knowledge and organizing. Exploring the organizational landscape of the mid-Atlantic United States after Hurricane Sandy, Harris reveals how participation and collaboration open multiple pathways to recovery after disaster by building resilience and democratizing governance. Using powerful theories of communicating and organizing, this book develops a new framework—hyperlocal organizing—to address the challenge of community survivability in the twenty-first century. Achieving community survivability requires robust organizational partnerships and interorganizational collaboration to solve collective problems. The lessons Harris presents are important not just for post-disaster recovery, but for addressing grand challenges such as climate change, environmental justice, and equitable community development. Scholars of environmental communication, disaster studies, and emergency management, will find this book of particular interest.

Author : James Meese,Sara Bannerman
Publisher : Springer Nature
Page : 317 pages
File Size : 51,6 Mb
Release : 2022-09-22
Category : Language Arts & Disciplines
ISBN : 9783030870867

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The Algorithmic Distribution of News by James Meese,Sara Bannerman Pdf

This volume explores how governments, policymakers and newsrooms have responded to the algorithmic distribution of the news. Contributors analyse the ongoing battle between platforms and publishers, evaluate recent attempts to manage these tensions through policy reform and consider whether algorithms can be regulated to promote media diversity and stop misinformation and hate speech. Chapter authors also interview journalists and find out how their work is changing due to the growing importance of algorithmic systems. Drawing together an international group of scholars, the book takes a truly global perspective offering case studies from Switzerland, Germany, Kenya, New Zealand, Canada, Australia, and China. The collection also provides a series of critical analyses of recent policy developments in the European Union and Australia, which aim to provide a more secure revenue base for news media organisations. A valuable resource for journalism and policy scholars and students, Governing the Algorithmic Distribution of News is an important guide for anyone hoping to understand the central regulatory issues surrounding the online distribution of news.