Prejudice And Discrimination In Hotels Restaurants And Bars

Author : Conrad Lashley
Publisher : Routledge
Page : 189 pages
File Size : 48,5 Mb
Release : 2022-06-15
Category : Business & Economics
ISBN : 9781000603491

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Prejudice and Discrimination in Hotels, Restaurants and Bars by Conrad Lashley Pdf

Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars. Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the ‘right person for the job’ in practice results in some applicants appearing to be ‘more right’ than others. This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits’ appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned. Dealing primarily with social class, gender and race, the issues discussed in the book are of international interest and authors are drawn from both the Northern and Southern hemisphere. This book will be of great interest to both upper-level students and researchers of hospitality management and human resource management, as well as wider social science communities, such as scholars of sociology, anthropology, industrial relations, human resource studies and personnel management.

Author : Conrad Lashley
Publisher : Taylor & Francis
Page : 195 pages
File Size : 54,5 Mb
Release : 2024-06-13
Category : Business & Economics
ISBN : 9781040043622

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Conflict and Hostility in Hotels, Restaurants, and Bars by Conrad Lashley Pdf

This book critically explores conflict and hostility in a range of hospitality settings and from a broad stakeholder perspective. The provision of accommodation, food, and drink in commercial settings has conflict at its core because the commercial transaction between hosts and guests can result in a clash of expectations between the server and served. These service encounters involve stakeholders other than immediate personnel and their clients; owners, managers, local communities, and regulatory and licensing authorities also have concerns about the hotels, restaurants, and bars in their midst. The book recognises that these different stakeholders frequently have common interests but are also in conflict as their needs and goals compete with others. By reviewing these multi-agenda perspectives, the contributors offer new insights into topics such as conflict theory within the hospitality industry, human trafficking, employee conflict, dysfunctional leadership, tall poppy syndrome, and the impacts of over-tourism on host communities. Written by leading international academics, this significant volume will be of interest to students, researchers, and academics interested in critical hospitality studies, sociology, and business, as well as anthropology and culture studies.

Author : Ashokkumar Manoharan,Juan M. Madera,Manisha Singal
Publisher : Taylor & Francis
Page : 464 pages
File Size : 43,7 Mb
Release : 2023-10-13
Category : Business & Economics
ISBN : 9781000963007

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The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry by Ashokkumar Manoharan,Juan M. Madera,Manisha Singal Pdf

Interdisciplinary in terms of both its coverage and contributions, The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Providing empirical knowledge and reflective practice on diversity issues and their management in the hospitality industry, this handbook includes chapters written by a plethora of experts in the diversity management (DM) field, including scholars, academics, and industry experts, such as managers from leading hospitality industry firms. Logically structured and embellished with illustrative figures throughout, the volume provides critical reviews and an appraisal of current research and the future development of conceptual and theoretical approaches to diversity, equity, and inclusion (DEI) management in the hospitality industry, including dimensions of diversity in hospitality, such as gender, cultural/ethnic, age, disability, sexual orientation, and Indigenous workers. Elucidative examples are used from different countries such as Australia, Austria, Canada, Japan, United Arab Emirates, and India, and the volume takes a solution-based approach, providing future directions for emerging diversity researchers. Global in perspective, this book is a pivotal teaching resource for academics, an illustrative reference resource for Ph.D. students and early career researchers who work on workforce diversity and a practical guide for managers and HR consultants. It will also appeal to wider audiences, including those in tourism, recreation and leisure studies, and other professional fields.

Author : Glenn A. J. Bowdin,Johnny Allen,Rob Harris,Leo Jago,William O'Toole,Ian McDonnell
Publisher : Taylor & Francis
Page : 1056 pages
File Size : 51,8 Mb
Release : 2023-07-31
Category : Business & Economics
ISBN : 9781000904451

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Events Management by Glenn A. J. Bowdin,Johnny Allen,Rob Harris,Leo Jago,William O'Toole,Ian McDonnell Pdf

A must-have introductory text of unrivalled coverage and depth focusing on events planning and management, the fourth edition of Events Management provides a complete A to Z of the principles and practices of planning, managing and staging events. The book offers a systematic guide to organising successful events, examining areas such as event design, logistics, marketing, human resource management, financial planning, risk management, impacts, evaluation and reporting. The fourth edition has been fully updated and revised to include content covering technology, including virtual and hybrid events, concepts such as social capital, soft power and events, social inclusion, equality, accessibility and diversity, and the latest industry reports, research and legal frameworks. The book is logically structured and features new case studies, showing real-life applications and highlighting issues with planning events of all types and scales in a range of geographical locations. This book has been dubbed ‘the events management bible’ and fosters an interactive learning experience amongst scholars of events management, tourism and hospitality.

Author : George Reid Andrews
Publisher : Univ of North Carolina Press
Page : 256 pages
File Size : 41,5 Mb
Release : 2010-10-18
Category : History
ISBN : 0807899607

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Blackness in the White Nation by George Reid Andrews Pdf

Uruguay is not conventionally thought of as part of the African diaspora, yet during the period of Spanish colonial rule, thousands of enslaved Africans arrived in the country. Afro-Uruguayans played important roles in Uruguay's national life, creating the second-largest black press in Latin America, a racially defined political party, and numerous social and civic organizations. Afro-Uruguayans were also central participants in the creation of Uruguayan popular culture and the country's principal musical forms, tango and candombe. Candombe, a style of African-inflected music, is one of the defining features of the nation's culture, embraced equally by white and black citizens. In Blackness in the White Nation, George Reid Andrews offers a comprehensive history of Afro-Uruguayans from the colonial period to the present. Showing how social and political mobilization is intertwined with candombe, he traces the development of Afro-Uruguayan racial discourse and argues that candombe's evolution as a central part of the nation's culture has not fundamentally helped the cause of racial equality. Incorporating lively descriptions of his own experiences as a member of a candombe drumming and performance group, Andrews consistently connects the struggles of Afro-Uruguayans to the broader issues of race, culture, gender, and politics throughout Latin America and the African diaspora generally.

Author : Anthony H. Richmond
Publisher : Taylor & Francis
Page : 121 pages
File Size : 50,6 Mb
Release : 2023-08-18
Category : Social Science
ISBN : 9781000993929

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Colour Prejudice in Britain by Anthony H. Richmond Pdf

First published in 1954, Colour Prejudice in Britain is an account of the assimilation and adjustment of 345 West Indian workers who came to England between 1941 and 1943, many of whom have stayed to the present day. The study endeavours to trace the relationships between this group of West Indians and the English people with whom they came in contact over a period of approximately ten years. It is therefore a study in the two related fields of immigration and racial relations. This book will be of interest to students of sociology, history, and ethnic studies.

Author : United States. Congress
Publisher : Unknown
Page : 1406 pages
File Size : 50,5 Mb
Release : 1964
Category : Law
ISBN : HARVARD:32044116492323

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Congressional Record by United States. Congress Pdf

The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)

Author : Tom Gilovich,Dacher Keltner,Serena Chen,Richard E. Nisbett
Publisher : W. W. Norton & Company
Page : 1837 pages
File Size : 42,7 Mb
Release : 2018-09-01
Category : Psychology
ISBN : 9780393691078

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Social Psychology (Fifth Edition) by Tom Gilovich,Dacher Keltner,Serena Chen,Richard E. Nisbett Pdf

A critical thinking approach emphasizing science and applications An award-winning author team challenges students to think critically about the concepts, controversies, and applications of social psychology using abundant tools, both in text and online. (NEW) infographics examine important topics like social class, social media effects, and research methodology. InQuizitive online assessment reinforces fundamental concepts, and PowerPoints, test questions, and (NEW) Concept Videos, will help you create the best course materials in the shortest amount of time. Please note that this version of the ebook does not include access to any media or print supplements that are sold packaged with the printed book.

Author : Steven J. Diner
Publisher : Hill and Wang
Page : 336 pages
File Size : 45,8 Mb
Release : 1997-10-30
Category : History
ISBN : 1429927615

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A Very Different Age by Steven J. Diner Pdf

The early twentieth century was a time of technological revolution in the United States. New inventions and corporations were transforming the economic landscape, bringing a stunning array of consumer goods, millions of additional jobs, and ever more wealth. Steven J. Diner draws on the rich scholarship of recent social history to show how these changes affected Americans of all backgrounds and walks of life, and in doing so offers a striking new interpretation of a crucial epoch in our history.

Author : Peter S. Kindsvatter
Publisher : Unknown
Page : 480 pages
File Size : 45,9 Mb
Release : 2003
Category : History
ISBN : UOM:39015056658993

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American Soldiers by Peter S. Kindsvatter Pdf

Some warriors are drawn to the thrill of combat and find it the defining moment of their lives. Others fall victim to fear, exhaustion, impaired reasoning and despair. This book synthesizes the wartime experiences of American soldiers, from the doughboys of World War I to the grunts of Vietnam. Focusing on both soldiers and marines, it draws on histories and memoirs, oral histories, psychological and sociological studies and even fiction to show that their experiences remain fundamentally the same regardless of the enemy, terrain, training or weaponry.

Author : Jolanda Jetten,Stephen D. Reicher,S. Alexander Haslam,Tegan Cruwys
Publisher : SAGE
Page : 165 pages
File Size : 48,5 Mb
Release : 2020-07-13
Category : Psychology
ISBN : 9781529751703

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Together Apart by Jolanda Jetten,Stephen D. Reicher,S. Alexander Haslam,Tegan Cruwys Pdf

Written by leading social psychologists with expertise in leadership, health and emergency behaviour – who have also played an important role in advising governments on COVID-19 – this book provides a broad but integrated analysis of the psychology of COVID-19 It explores the response to COVID-19 through the lens of social identity theory, drawing from insights provided by four decades of research. Starting from the premise that an effective response to the pandemic depends upon people coming together and supporting each other as members of a common community, the book helps us to understand emerging processes related to social (dis)connectedness, collective behaviour and the societal effects of COVID-19. In this it shows how psychological theory can help us better understand, and respond to, the events shaping the world in 2020. Considering key topics such as: LeadershipCommunicationRisk perceptionSocial isolationMental healthInequalityMisinformationPrejudice and racismBehaviour changeSocial Disorder This book offers the foundation on which future analysis, intervention and policy can be built. We are proud to support the research into Covid-19 and are delighted to offer the finalised eBook for free. All Royalties from this book will be donated to charity.

Author : Anonim
Publisher : Unknown
Page : 340 pages
File Size : 54,9 Mb
Release : 1961
Category : Electronic
ISBN : OSU:32435059864967

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London Quarterly Review by Anonim Pdf

Author : George L Oby
Publisher : Author House
Page : 158 pages
File Size : 49,6 Mb
Release : 2004-10-08
Category : Biography & Autobiography
ISBN : 9781456725341

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Sun up to Sun Down by George L Oby Pdf

Sun up to Sun down is a story about the son of a sharecropper, named Leotis. Sharecropping was a system designed after the Civil War ended, by plantation owners. Under this system the rich got richer while the poor remained poor. It continued many years after the Civil War ended. This is not your typical down on the farm story. The field hand worked in the cotton fields, chopping cotton from sunrise tjo sun set. Some elderly field hands would say that one had to work from dusk til dawn, or until it was too dark for anyone to see what they were doing. Afield hands arms and shoulder muscles ached daily from the constant use of picking and chopping cotton from five or sometimes six days a week. This Story focuses on Leotiss hardships sometimes comical and mysterious situation which happened during his life on the plantation.

Author : Anonim
Publisher : Unknown
Page : 344 pages
File Size : 46,9 Mb
Release : 1961
Category : Theology
ISBN : IND:30000093222523

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The London Quarterly & Holborn Review by Anonim Pdf

Author : Clair Wills
Publisher : Penguin UK
Page : 464 pages
File Size : 45,9 Mb
Release : 2017-08-31
Category : History
ISBN : 9780141974965

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Lovers and Strangers by Clair Wills Pdf

SHORTLISTED FOR THE ORWELL PRIZE 2018 TLS BOOKS OF THE YEAR 2017 'Generous and empathetic ... opens up postwar migration in all its richness' Sukhdev Sandhu, Guardian 'Groundbreaking, sophisticated, original, open-minded ... essential reading for anyone who wants to understand not only the transformation of British society after the war but also its character today' Piers Brendon, Literary Review 'Lyrical, full of wise and original observations' David Goodhart, The Times The battered and exhausted Britain of 1945 was desperate for workers - to rebuild, to fill the factories, to make the new NHS work. From all over the world and with many motives, thousands of individuals took the plunge. Most assumed they would spend just three or four years here, sending most of their pay back home, but instead large numbers stayed - and transformed the country. Drawing on an amazing array of unusual and surprising sources, Clair Wills' wonderful new book brings to life the incredible diversity and strangeness of the migrant experience. She introduces us to lovers, scroungers, dancers, homeowners, teachers, drinkers, carers and many more to show the opportunities and excitement as much as the humiliation and poverty that could be part of the new arrivals' experience. Irish, Bengalis, West Indians, Poles, Maltese, Punjabis and Cypriots battled to fit into an often shocked Britain and, to their own surprise, found themselves making permanent homes. As Britain picked itself up again in the 1950s migrants set about changing life in their own image, through music, clothing, food, religion, but also fighting racism and casual and not so casual violence. Lovers and Strangers is an extremely important book, one that is full of enjoyable surprises, giving a voice to a generation who had to deal with the reality of life surrounded by 'white strangers' in their new country.