Professional Area Management

Author : Chris Edger
Publisher : Libri Publishing Limited
Page : 168 pages
File Size : 49,6 Mb
Release : 2014-09-30
Category : Business & Economics
ISBN : 9781909818118

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Professional Area Management by Chris Edger Pdf

Building upon his earlier book Effective Multi-Unit Leadership (described by the Leadership and Organization Journal as ‘one of the key books of its kind for this decade’) Professor Chris Edger has produced a book that clearly defines and outlines the ‘professional practice’ of outstanding retail Area Managers. Bursting with real-life Case Studies this book will be essential reading for General Managers who aim to go further up the chain of command and Area Managers who want to be the best! Professor Edger outlines how Area Managers can ‘close down the distance’ between themselves and their units in order to optimise performance. Without abandoning academic rigor he produces essential ‘how to’ checklists for the ambitious GM or Area Manager that can be applied out in the field. This book is a must read for those that aspire to become great retail Area Managers.

Author : John B. Cox,Susan S. Radwan
Publisher : John Wiley & Sons
Page : 674 pages
File Size : 54,9 Mb
Release : 2015-01-27
Category : Business & Economics
ISBN : 9781118775394

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ASAE Handbook of Professional Practices in Association Management by John B. Cox,Susan S. Radwan Pdf

A new edition of one of the flagship books for CAE preparation The ASAE Handbook of Professional Practices in Association Management covers the core functions of association management at a high but practical level, making it a go-to resource for professionals who are leading and managing membership organizations and those preparing for the Certified Association Executive (CAE) credential. Now in its third edition, this core text in the ASAE association literature offers practical, experience-based insights, strategies, and techniques for managing every aspect of an association or membership organization. Organized into 35 chapters and presenting information based on experience and proven research into the skills and knowledge required for successfully managing an organization of any size, this book covers governance and structure, leadership processes, management and administration (including finance and human resources), internal and external relations, programs and services, and much more. This new edition incorporates increased emphasis on the c-level judgment required of Certified Association Executives and CEO-aspirants, as well as more comprehensive coverage of essential functions such as planning. Covers the range of functions essential to managing an association Serves as a flagship handbook for CAE prep and is one of only five designated "CAE Core Resources"; new edition is applicable to prep beginning with the May 2015 CAE exam Information is relevant and applicable to students and professionals alike Edited by the founding editor of Professional Practices in Association Management and a CAE instructor with more than 30 years of experience in preparing CAEs Put the experts to work for you with this essential resource—written by association professionals and experts with 300 years of cumulative experience!

Author : Chris Edger
Publisher : Redshank Books
Page : 202 pages
File Size : 42,5 Mb
Release : 2015
Category : Franchises (Retail trade)
ISBN : 1909818631

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Professional Area Management by Chris Edger Pdf

Author : Andreas Mauthe,Peter Thomas
Publisher : John Wiley & Sons
Page : 330 pages
File Size : 46,6 Mb
Release : 2005-08-05
Category : Technology & Engineering
ISBN : 9780470855430

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Professional Content Management Systems by Andreas Mauthe,Peter Thomas Pdf

Content and Content Management are core topics in the IT and broadcast industry. However these terms have not been clearly defined for those learning the field. The topic is complex and users from different industries have different backgrounds and a varied understanding of content issues. Multimedia Content Management helps to clarify the subject area, define problematic issues and establish a universal understanding of content and its management. * Provides clarity in the subject area * Defines potential problems and establishes a universal understanding * Builds an architectural framework upon this account and different aspects of the industry and solutions are reviewed * Comprehensively describes the different users working and accessing content, the applications and workflows Essential reading for students, engineers and technical managers, in the area of data, storage management and multimedia, requiring an overview of this complex topic. The topics discussed will also prove highly insightful for executive managers and media professionals with a technical understanding and broadcast executives in the field.

Author : Stephan Kaiser,Max Josef Ringlstetter
Publisher : Springer Science & Business Media
Page : 208 pages
File Size : 47,6 Mb
Release : 2010-11-19
Category : Business & Economics
ISBN : 9783642160639

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Strategic Management of Professional Service Firms by Stephan Kaiser,Max Josef Ringlstetter Pdf

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies.

Author : Kim Heldman
Publisher : John Wiley & Sons
Page : 652 pages
File Size : 46,9 Mb
Release : 2011-08-16
Category : Business & Economics
ISBN : 9781118083215

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PMP Project Management Professional Exam Study Guide by Kim Heldman Pdf

Completely updated for the 2011 version of the PMP® exam! If you're preparing for the Project Management Professional (PMP) exam, this thorough book is what you need. Not only does it reflect the very latest version of the exam, it is written by popular project management expert Kim Heldman—author of the five previous editions of this top-selling book—and it also includes a CD with practice exams, exam prep software, electronic flashcards, and over two hours of additional audio review. All exam objectives, as well as essential PMP topics, concepts, and key terms are covered. Prepares candidates to take the Project Management Professional (PMP) exam as well as the Certified Associate Project Management (CAPM®) exam, both offered by the Project Management Institute (PMI®) Covers all exam objectives plus a wide range of Project Management topics, concepts, and key terms Uses real-world scenarios and How This Applies to Your Current Project sidebars to fully illustrate concepts Includes an invaluable CD with testing software, practice exams, electronic flashcards, and over two hours of audio review Serves as a valuable go-to book to keep on hand—even after the exam Project management is a desired skill in today's IT marketplace. PMP: Project Management Professional Exam Study Guide, Sixth Edition can help you prepare. CD-ROM/DVD and other supplementary materials are not included as part of the e-book file, but are available for download after purchase. (CAPM, PMI, PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 53,8 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Author : Johan Alvehus
Publisher : Policy Press
Page : 162 pages
File Size : 45,6 Mb
Release : 2021-12-08
Category : Business & Economics
ISBN : 9781529206111

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The Logic of Professionalism by Johan Alvehus Pdf

This book discusses common management and work practices in professional service organizations. Alvehus opens important discussions on what it means to work, manage, and be managed in such professional organizations, casting light on classic conflicts. He takes everyday work as a starting point and adopts a critical view that focuses on challenges and struggles in both public and private settings. He offers new perspectives and key insights for the future of professionalism. Providing a comprehensive overview of the field, this book is an important guide for understanding how professionalism is maintained in today’s organizations. It will be essential reading for students and scholars of management and leadership.

Author : Jack Berkovi
Publisher : Routledge
Page : 336 pages
File Size : 43,7 Mb
Release : 2016-04-29
Category : Business & Economics
ISBN : 9781317145622

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Effective Client Management in Professional Services by Jack Berkovi Pdf

How do firms become Client-centric? Effective Client Management in Professional Services is about putting the Client first, everywhere, in the activities of professional services firms. The book introduces The Client Management Model to enable firms to assess their level of Client orientation and relationship development. It also features The Client Management Index which enables firms to benchmark their result against their peers. Many firms are still developing and improving their commercial structures and approaches to attract, develop and retain Clients. Characteristically, professional services firms tend to lag their consumer goods and service industry counterparts in overall commerciality. Only recently have they discovered the value of having a strong brand promise with the associated employee engagement. In many firms achievement of Client satisfaction is not a strategic objective; this may need to be reviewed. This book provides a comprehensive, pragmatic guide to the Client relationship journey, from identifying potential Clients to their engagement, care, retention, development, loyalty and beyond. The handbook format has exercises and tools which can help to establish which Clients are likely to be the most lucrative and thus provide the desired financial returns. The book also includes insights from top practitioners, anecdotes, case studies, charts and useful exercises and checklists. Readers can also determine their own level of effectiveness using the end of chapter reviews and a diagnostic tool to produce a Client Management Profile.

Author : Michael Barzelay
Publisher : Edward Elgar Publishing
Page : 319 pages
File Size : 47,9 Mb
Release : 2019
Category : Professional ethics
ISBN : 9781788119108

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Public Management as a Design-Oriented Professional Discipline by Michael Barzelay Pdf

While public management has become widely spoken of, its identity and character is not well-defined. Such disparity is an underlying problem in developing public management within academia, and in the eyes of practitioners. In this book, Michael Barzelay tackles the challenge of making public management into a true professional discipline. Barzelay argues that public management needs to integrate contrasting conceptions of professional practice. By pressing forward an expansive idea of design in public management, Barzelay formulates a fresh vision of public management in practice and outlines its implications for research, curriculum development and disciplinary identity.

Author : Colomo-Palacios, Ricardo
Publisher : IGI Global
Page : 383 pages
File Size : 43,8 Mb
Release : 2012-04-30
Category : Business & Economics
ISBN : 9781466609259

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Professional Advancements and Management Trends in the IT Sector by Colomo-Palacios, Ricardo Pdf

While a typical project manager’s responsibility and accountability are both limited to a project with a clear start and end date, IT managers are responsible for an ongoing, ever-changing process for which they must adapt and evolve to stay updated, dependable, and secure in their field. Professional Advancements and Management Trends in the IT Sector offers the latest managerial trends within the field of information technology management. By collecting research from experts from around the world, in a variety of sectors and levels of technical expertise, this volume offers a broad variety of case studies, best practices, methodologies, and research within the field of information technology management. It will serve as a vital resource for practitioners and academics alike.

Author : Charles Swanson
Publisher : Routledge
Page : 227 pages
File Size : 40,7 Mb
Release : 2020-06-10
Category : Computers
ISBN : 9781000080582

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Professional Security Management by Charles Swanson Pdf

Historically, security managers have tended to be sourced from either the armed forces or law enforcement. But the increasing complexity of the organisations employing them, along with the technologies employed by them, is forcing an evolution and expansion of the role, and security managers must meet this challenge in order to succeed in their field and protect the assets of their employers. Risk management, crisis management, continuity management, strategic business operations, data security, IT, and business communications all fall under the purview of the security manager. This book is a guide to meeting those challenges, providing the security manager with the essential skill set and knowledge base to meet the challenges faced in contemporary, international, or tech-oriented businesses. It covers the basics of strategy, risk, and technology from the perspective of the security manager, focussing only on the 'need to know'. The reader will benefit from an understanding of how risk management aligns its functional aims with the strategic goals and operations of the organisation. This essential book supports professional vocational accreditation and qualifications, such as the Chartered Security Professional (CSyP) or Certified Protection Professional (CPP), and advises on pathways to higher education qualifications in the fields of security and risk management. It is ideal for any risk manager looking to further their training and development, as well as being complementary for risk and security management programs with a focus on practice.

Author : Kim Heldman
Publisher : John Wiley & Sons
Page : 672 pages
File Size : 55,7 Mb
Release : 2015-12-14
Category : Computers
ISBN : 9781119179702

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PMP Project Management Professional Exam Deluxe Study Guide by Kim Heldman Pdf

Handbook to aid candidates in preparation for the Certified Associate in Project Management (CAPM) exam.

Author : William O'Donohue,Jane E. Fisher
Publisher : Elsevier
Page : 357 pages
File Size : 46,6 Mb
Release : 1999-08-17
Category : Psychology
ISBN : 008051152X

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Management and Administration Skills for the Mental Health Professional by William O'Donohue,Jane E. Fisher Pdf

Psychologists receive several years of specialized study on the brain, behavior, and mental health, but despite the fact that over half ultimately end up in administrative or managerial roles, they receive no formalized training in the skills necessary to be successful in these roles. This book is the first of its kind to target the managerial and administrative skills necessary for the mental health professional. The book discusses practical information such as how to deal with personnel issues, how to set budgets and allocate resources, and how to document progress and maintain schedules in the domains of private practice, hospitals, government agencies, and universities. Chapter authors are well-known and successful psychologists within these settings and include Raymond Fowler, past president of the American Psychological Association.

Author : United States. Department of Housing and Urban Development. Office of Policy Development and Research
Publisher : Unknown
Page : 144 pages
File Size : 46,9 Mb
Release : 1980
Category : Electronic
ISBN : MINN:31951002862458K

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Professional career systems in housing management by United States. Department of Housing and Urban Development. Office of Policy Development and Research Pdf