Strategic Management Of Professional Service Firms

Author : Stephan Kaiser,Max Josef Ringlstetter
Publisher : Springer Science & Business Media
Page : 208 pages
File Size : 41,6 Mb
Release : 2010-11-19
Category : Business & Economics
ISBN : 9783642160639

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Strategic Management of Professional Service Firms by Stephan Kaiser,Max Josef Ringlstetter Pdf

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies.

Author : Bente Løwendahl
Publisher : Copenhagen Business School Press DK
Page : 232 pages
File Size : 40,7 Mb
Release : 2005
Category : Business & Economics
ISBN : 8763001276

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Strategic Management of Professional Service Firms by Bente Løwendahl Pdf

Aimed at practitioners and academics, this third edition discusses various issues such as to what extent are professional service firms (PSFs) different, when is a service (not) professional, what are particular challenges in managing PSFs, what are important strategic issues for PSFs and more.

Author : Royston Greenwood,Roy Suddaby
Publisher : JAI Press Incorporated
Page : 456 pages
File Size : 45,9 Mb
Release : 2006-04-19
Category : Business & Economics
ISBN : STANFORD:36105126934996

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Professional Service Firms by Royston Greenwood,Roy Suddaby Pdf

Explores the unusual challenges that confront some organizations and their organizational and governmental responses.

Author : Bente Løwendahl
Publisher : Unknown
Page : 191 pages
File Size : 44,8 Mb
Release : 2000-01
Category : Professional corporations
ISBN : 8763000490

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Strategic Management of Professional Service Firms by Bente Løwendahl Pdf

Author : Stephan Kaiser,Max Josef Ringlstetter
Publisher : Unknown
Page : 228 pages
File Size : 41,9 Mb
Release : 2011-03-30
Category : Electronic
ISBN : 3642160646

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Strategic Management of Professional Service Firms by Stephan Kaiser,Max Josef Ringlstetter Pdf

Author : David H. Maister
Publisher : Simon and Schuster
Page : 536 pages
File Size : 42,7 Mb
Release : 2012-12-11
Category : Business & Economics
ISBN : 9781471109652

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Managing The Professional Service Firm by David H. Maister Pdf

Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'

Author : Maureen Broderick
Publisher : Prentice Hall
Page : 320 pages
File Size : 40,9 Mb
Release : 2010-10-24
Category : Business & Economics
ISBN : 9780132101813

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The Art of Managing Professional Services by Maureen Broderick Pdf

Today, millions of people work at over one million professional service firms generating over $2 trillion in revenue annually. These firms face unique issues that are not fully understood by management thinkers and consultants. Making matters more complex is that many of these firms stand at a crossroads, searching for new strategies and practices to succeed in a radically new economy. In The Art of Managing Professional Services, Maureen Broderick offers the solution. Broderick has brought together modern best practices for these and other crucial areas of professional services management: · Building, communicating, and maintaining shared vision, values, and culture · Recruiting, training, and evaluating people · Crafting the right strategies, portfolio, and mix of clients · Innovating and sharing knowledge · Financial planning, metrics, and reporting · Positioning: brand, marketing, and sales · Defining effective partnerships: equity, selection, and compensation · Ensuring responsibility and accountability · Organizational design, structure, governance, and systems · Leading effectively, and growing the next generation of leaders This book reflects Broderick & Co.'s unparalleled research into professional services management, including 200+ executive interviews with leaders and innovators in organizations of all sizes and types.

Author : Laura Empson,Daniel Muzio,Joseph P. Broschak,Christopher Robin Hinings
Publisher : Oxford Handbooks
Page : 561 pages
File Size : 51,9 Mb
Release : 2015
Category : Business & Economics
ISBN : 9780199682393

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The Oxford Handbook of Professional Service Firms by Laura Empson,Daniel Muzio,Joseph P. Broschak,Christopher Robin Hinings Pdf

Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion and employed 14 million people. PSFs play an important role in developing human capital, creating innovative business services, reshaping government institutions, establishing and interpreting the rules of financial markets, and setting legal, accounting and other professional standards. The study of PSFs can offer insights into the contemporary challenges facing organizations within the knowledge economy, and deepen understanding of more conventional organizations. Despite their significance, however, PSFs have until recently remained very much in the shadows of organizational and management research. The Oxford Handbook of Professional Service Firms marks the coming of age of PSF scholarship with a comprehensive and integrative exploration of current research and thinking on PSFs, featuring contributions from internationally renowned scholars in the fields of organizational and management studies. It is divided into three distinct sections - the professions, the firms, and the professionals that work within them - and covers subjects from governance and leadership to regulation, entrepreneurship, and diversity. Bringing together a broad range of empirical and theoretical perspectives, the Handbook offers many potentially important insights into the contemporary challenges of organizations in the knowledge economy and suggests new lines of inquiry that may shed further light on the activities and performance of PSFs and the professionals who work within them.

Author : David H. Maister,Robert Galford,Charles Green
Publisher : Simon and Schuster
Page : 290 pages
File Size : 49,5 Mb
Release : 2012-12-11
Category : Business & Economics
ISBN : 9781471108518

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True Professionalism by David H. Maister,Robert Galford,Charles Green Pdf

Are some technically competent professionals who work hard and long hours 'true professionals' or are they just cruisers? In this deeply illuminating call to arms, David Maister, the world's premier consultant to professional service firms, vigorously challenges individuals to examine closely the meaning of their work and reach beyond their grasp. The pursuit of the highest standards, Maister argues, is the primary road to commercial success. He presents a visionary reconception of professionalism that encompasses a lifelong dedication to self-improvement, a personal commitment to excellence, and a true spirit of service to clients. Looking first at the individual professional, Maister dares those good corporate citizens who 'do their duty' to discover what they truly love to do. Turning to the institution, Maister focuses on what he calls the 'instability' of professional service firms today, and offers advice on how to invest in skill building. David Maister's message is a recipe for success and for professional satisfaction making TRUE PROFESSIONALISM a worthy successor to his previous writings.

Author : Andreas B. Günther
Publisher : Springer
Page : 310 pages
File Size : 40,9 Mb
Release : 2019-02-19
Category : Business & Economics
ISBN : 9783658240912

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Entrepreneurial Strategies of Professional Service Firms by Andreas B. Günther Pdf

Over the past years, knowledge-intensive industries have gained significant importance as economic factor, giving rise to professional service firms (PSFs) such as law firms, accounting firms, or consultancies. Following this development, the research interest especially in the strategies pursued by PSFs has grown substantially. However, past research focused mainly on strategies of established, mature PSFs, leaving academics as well as potential entrepreneurs without guidance on what newly founded, entrepreneurial PSFs should pay attention to in order to ensure lasting competitive advantages. Based on an explorative grounded theory analysis of two outstanding commercial law firm spin-offs in Germany, this work advances the research in this field. In addition to a detailed case study report, it offers a comprehensive theoretical framework and argues that PSFs have to employ a set of seven specific entrepreneurial strategies – including for example service delivery, people development, and client acquisition strategies – in order to successfully manage the entrepreneurial phase. In providing examples for the growing PSF industry, the findings on commercial law firm spin-offs also inform entrepreneurship research in other professions

Author : Nigel Clark,Ben Kent,Alastair Beddow,Adrian Furner
Publisher : Kogan Page Publishers
Page : 273 pages
File Size : 46,8 Mb
Release : 2017-08-03
Category : Business & Economics
ISBN : 9780749477356

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Professional Services Leadership Handbook by Nigel Clark,Ben Kent,Alastair Beddow,Adrian Furner Pdf

Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services Leadership Handbook equips leaders, and aspiring leaders, with tools and insights both to tackle these long-term disruptive trends and to maximise their firm's profitability today. Leaders of professional services firms find themselves with a daunting, but exciting, range of challenges ahead. Using practical insights drawn from experienced professional services leaders, the Professional Services Leadership Handbook explores new models and working practices to address four components of strategic leadership: clients, business, people and self leadership. It offers clear-sighted analysis of common pain points, and provides innovative solutions for dealing with them. This practical guide is designed for everyone involved in leadership decisions, whether that be a practice area, sector group, business function, or even firm-wide leadership role. It will help readers to focus their attention on the activities that will really make a difference to the success of their firm.

Author : Mr Alastair Ross
Publisher : Ashgate Publishing, Ltd.
Page : 299 pages
File Size : 42,9 Mb
Release : 2015-05-28
Category : Business & Economics
ISBN : 9781472427915

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Innovating Professional Services by Mr Alastair Ross Pdf

Innovating Professional Services provides a practical and detailed guide for change agents and leaders who are seeking to transform their firm’s performance through innovation. Alastair Ross draws heavily on his 10 years of applying best practice techniques that created measurable improvements for leading law, business service and consulting firms. Multiple case studies are used to help demonstrate the opportunities - and challenges - of driving major improvement through innovation. Read this book to see how it is possible to increase client value and reduce cost.

Author : Felix Schulze-Borges
Publisher : Springer Science & Business Media
Page : 300 pages
File Size : 51,8 Mb
Release : 2011-03-30
Category : Business & Economics
ISBN : 9783834961679

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Performance in Professional Service Firms by Felix Schulze-Borges Pdf

Felix Schulze-Borges entwickelt ein fundiertes Performanceverständnis für Professional Service Firms und bettet dieses thematisch in das strategische Management ein. Um die Performance für das Management handhabbar zu machen, identifiziert er deren zentrale Determinanten und integriert diese anhand ihrer Wirkungszusammenhänge in ein entsprechendes Performance-Management-System.

Author : Laura Empson,Daniel Muzio,Joseph Broschak,Bob Hinings
Publisher : OUP Oxford
Page : 752 pages
File Size : 45,5 Mb
Release : 2015-08-13
Category : Business & Economics
ISBN : 9780191504938

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The Oxford Handbook of Professional Service Firms by Laura Empson,Daniel Muzio,Joseph Broschak,Bob Hinings Pdf

Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion and employed 14 million people. PSFs play an important role in developing human capital, creating innovative business services, reshaping government institutions, establishing and interpreting the rules of financial markets, and setting legal, accounting and other professional standards. The study of PSFs can offer insights into the contemporary challenges facing organizations within the knowledge economy, and deepen understanding of more conventional organizations. Despite their significance, however, PSFs have until recently remained very much in the shadows of organizational and management research. The Oxford Handbook of Professional Service Firms marks the coming of age of PSF scholarship with a comprehensive and integrative exploration of current research and thinking on PSFs, featuring contributions from internationally renowned scholars in the fields of organizational and management studies. It is divided into three distinct sections - the professions, the firms, and the professionals that work within them - and covers subjects from governance and leadership to regulation, entrepreneurship, and diversity. Bringing together a broad range of empirical and theoretical perspectives, the Handbook offers many potentially important insights into the contemporary challenges of organizations in the knowledge economy and suggests new lines of inquiry that may shed further light on the activities and performance of PSFs and the professionals who work within them.

Author : Anonim
Publisher : Emerald Group Publishing
Page : 480 pages
File Size : 45,9 Mb
Release : 2015-11-09
Category : Business & Economics
ISBN : 9781785604621

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Business Models and Modelling by Anonim Pdf

In this volume leading scholars from North America, Europe and Asia come together to explore the topic of business models that takes the demand side (customers and their engagement) seriously. The first part deals with the model dimension of business models. The second part deals with business models and change.