Public Governance As Co Creation Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Public Governance As Co Creation book. This book definitely worth reading, it is an incredibly well-written.
Co-Production and Co-Creation by Taco Brandsen,Bram Verschuere,Trui Steen Pdf
Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.
Public Governance Paradigms by Jacob Torfing,Lotte Bøgh Andersen,Carsten Greve,Kurt K. Klausen Pdf
This enlightening book scrutinizes the shifting governance paradigms that inform public administration reforms. From the rise to supremacy of New Public Management to new the growing preference for alternatives, four world-renowned authors launch a powerful and systematic comparison of the competing and co-existing paradigms, explaining the core features of public bureaucracy and professional rule in the modern day.
Strategic Management of the Transition to Public Sector Co-Creation by Jacob Torfing,Ewan Ferlie,Tina Jukić,Edoardo Ongaro Pdf
As the practices of public governance are rapidly changing, so must the theoretical frameworks for understanding the creation of efficient, effective and democratic governance solutions. First published as a special issue of Policy & Politics journal, this book explores the role of strategic management, digitalisation and generative platforms in encouraging the co-creation of innovative public value outcomes. It considers why we must transform the public sector to drive co-creation and the importance of integrating different theoretical strands when studying processes, barriers and outcomes. This book lays out important stepping-stones for the development of new research into the ongoing transition to co-creation as a mode of governance.
Co-creating Digital Public Services for an Ageing Society by Juliane Jarke Pdf
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
Setting Foundations for the Creation of Public Value in Smart Cities by Manuel Pedro Rodriguez Bolivar Pdf
This book seeks to contribute to prior research facing the discussion about public value creation in Smart Cities and the role of governments. In the early 21st century, the rapid transition to a highly urbanized population has made societies and their governments around the world to be meeting unprecedented challenges regarding key themes such as sustainability, new governance models and the creation of networks. Also, cities today face increasing challenges when it comes to providing advanced (digital) services to their constituency. The use of information and communication technologies (usually ICTs) and data is thought to rationalize and improve government and have the potential to transform governance and organizational issues. These questions link up to the ever-evolving concept of Smart Cities. In fact, the rise of the Smart City and Smart City thinking is a direct response to such challenges, as well as providing a means of integrating fast evolving technology into our living environment. This focus on the public value creation in Smart Cities could be of interest for academics, researchers, policy-makers, public managers, international organizations and technical experts involved in and responsible for the governance, development and design of Smart Cities
Leading Public Sector Innovation by Christian Bason Pdf
In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.
Advancing Co-Creation in Local Governance by Asbjø Røiseland,Eva Sørensen,Jacob Torfing Pdf
This innovative book presents a theoretical framework for understanding co-creation and the ways that public leaders may cope with the conflicts, dilemmas and paradoxes that arise when co-creation clashes with existing governance paradigms, such as old-style bureaucracy and New Public Management. Chapters identify the relative hostility of public sector environments towards the expansion of co-creation due to their continued commitment to sovereign political leadership, bureaucratic governance and performance management. Contributing authors analyse how these tensions hamper the adoption and functioning of co-creation as a tool of governance and prevent public and private actors benefitting from new ideas and practices. In response, they employ data from Nordic municipalities to provide a classification of strategies that managers in public service organizations may use to cope with these conflicts. Outlining how new and old forms of public governance can be aligned to reach their full potential, this forward-thinking book will be invaluable to students and scholars of governance and regulation, public administration and management, and public policy. Its practical insights will also be of use to policymakers and practitioners in private consultancy firms interested in collaboration, constructive hybridization, and new developments in public governance.
Enhancing Public Innovation by Transforming Public Governance by Jacob Torfing,Peter Triantafillou Pdf
Drawing on theoretical research and empirical studies, this book examines how public governance can be transformed in order to enhance innovation. It scrutinizes the need for public sector reforms and analyzes how the gradual transition towards New Public Governance can stimulate the exploration and exploitation of new ideas.
Co-Creation and Smart Cities by Shenja van der Graaf,Le Anh Nguyen Long,Carina Veeckman Pdf
Co-creation and Smart Cities: Looking Beyond Technology highlights a more robust value-based perspective on public service development and delivery, helping structure co-creation processes that foster responsible innovation and a systemic, value-based approach to sustainable urban development.
The Power of Co-Creation by Venkat Ramaswamy,Francis J. Gouillart Pdf
Apple embraced co-creation to enhance the speed and scope of its innovation, generating over $1 billion for its App-Store partner-developers in two years, even as it overtook Microsoft in market value. Starbucks launched its online platform MyStarbucksIdea.com to tap into ideas from customers and turbocharged a turnaround. Unilever turned to co-creation for redesigning product lines such as Sunsilk shampoo and revitalized growth. Nike achieved remarkable success with its Nike+ co-creation initiative, which enables a community of over a million runners to interact with one another and the company, increasing its market share by 10 percent in the first year. Co-creation involves redefining the way organizations engage individuals—customers, employees, suppliers, partners, and other stakeholders—bringing them into the process of value creation and engaging them in enriched experiences, in order to —formulate new breakthrough strategies —design compelling new products and services —transform management processes —lower risks and costs —increase market share, loyalty, and returns In this pathbreaking book, Venkat Ramaswamy (who coined the term co-creation with C. K. Prahalad) and Francis Gouillart, pioneers in working with companies to develop co-creation practices, show how every organization—from large corporation to small firm, and government agency to not-for-profit—can achieve “win more–win more” results with these methods. Based on extraordinary research and the authors’ hands-on experiences with successful projects in co-creation at dozens of the world’s most exciting organizations, The Power of Co-Creation illustrates with detailed examples from leading firms such as those above, as well as from Cisco, GlaxoSmithKline, Amazon, Jabil, Predica, Wacoal, Caja Navarra, and many others, how enterprises have used a wide range of “engagement platforms”—and how they have even restructured internal management processes—in order to harness the power of co-creation. As the authors’ wealth of examples make vividly clear, enterprises can no longer afford to view customers and other stakeholders as passive recipients of their products and services but must learn to engage them in defining and delivering enhanced value. Co-creation goes beyond the conventional “process view” of quality, re-engineering, and lean thinking, and is the essential new mind-set and practice for boosting sustainable growth, productivity, and profits in the future.
In this innovative book, Jacob Torfing, a leading scholar of the field, critically evaluates emerging ideas, practices and institutions that are transforming how public governance is perceived, theorised and conducted in practice. With a novel focus on the production of innovative public value outcomes, it identifies cutting-edge developments in public governance and considers how it may transform in the future to present innovative solutions to societal problems.
This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.
New Public Governance, the Third Sector, and Co-Production by Victor Pestoff,Taco Brandsen,Bram Verschuere Pdf
In recent years public management research in a variety of disciplines has paid increasing attention to the role of citizens and the third sector in the provision of public services. Several of these efforts have employed the concept of co-production to better understand and explain this trend. This book aims to go further by systematizing the growing body of academic papers and reports that focus on various aspects of co-production and its potential contribution to new public governance. It has an interdisciplinary focus that makes a unique contribution to the body of knowledge in this field, at the cross-roads of a number of disciplines - including business administration, policy studies, political science, public management, sociology, third sector studies, etc. The unique presentation of them together in this volume both allows for comparing and contrasting these different perspectives and for potential theoretical collaboration and development. More particularly, this volume addresses the following concerns: What is the nature of co-production and what challenges does it face? How can we conceptualize the concept of co-production? How does co-production works in practice? How does co-production unfold in reality? What can be the effects of co-production? And more specific, firstly, how can co-production contribute to service quality and service management in public services, and secondly, what is the input of co-production on growing citizen involvement and development of participative democracy?
Co-Creation for Sustainability by Christopher Ansell,Eva Sørensen,Jacob Torfing Pdf
The ebook edition of this title is Open Access and freely available to read online. Co-Creation for Sustainability brings global SDGs to the local level, explaining local co-creation practices, the creation of collaborative platforms, and the empowerment of stakeholders to have a positive collective impact.
