Quantifying The User Experience

Quantifying The User Experience Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Quantifying The User Experience book. This book definitely worth reading, it is an incredibly well-written.

Quantifying the User Experience

Jeff Sauro,James R Lewis
Quantifying the User Experience Book PDF

Author : Jeff Sauro,James R Lewis
Publisher : Morgan Kaufmann
Page : 350 pages
File Size : 54,8 Mb
Release : 2016-07-12
Category : Computers
ISBN : 9780128025482

Get Book

Quantifying the User Experience by Jeff Sauro,James R Lewis Pdf

Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on their first attempt? How long will it take users to purchase products on the website? This book provides a foundation for statistical theories and the best practices needed to apply them. The authors draw on decades of statistical literature from human factors, industrial engineering, and psychology, as well as their own published research, providing both concrete solutions (Excel formulas and links to their own web-calculators), along with an engaging discussion on the statistical reasons why tests work and how to effectively communicate results. Throughout this new edition, users will find updates on standardized usability questionnaires, a new chapter on general linear modeling (correlation, regression, and analysis of variance), with updated examples and case studies throughout. Completely updated to provide practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Includes new and revised information on standardized usability questionnaires Includes a completely new chapter introducing correlation, regression, and analysis of variance Shows practitioners which test to use, why they work, and best practices for application, along with easy-to-use Excel formulas and web-calculators for analyzing data Recommends ways for researchers and practitioners to communicate results to stakeholders in plain English

Quantifying the User Experience

Jeff Sauro,James R Lewis
Quantifying the User Experience Book PDF

Author : Jeff Sauro,James R Lewis
Publisher : Elsevier
Page : 313 pages
File Size : 52,5 Mb
Release : 2012-03-16
Category : Computers
ISBN : 9780123849694

Get Book

Quantifying the User Experience by Jeff Sauro,James R Lewis Pdf

Quantifying the User Experience: Practical Statistics for User Research offers a practical guide for using statistics to solve quantitative problems in user research. Many designers and researchers view usability and design as qualitative activities, which do not require attention to formulas and numbers. However, usability practitioners and user researchers are increasingly expected to quantify the benefits of their efforts. The impact of good and bad designs can be quantified in terms of conversions, completion rates, completion times, perceived satisfaction, recommendations, and sales. The book discusses ways to quantify user research; summarize data and compute margins of error; determine appropriate samples sizes; standardize usability questionnaires; and settle controversies in measurement and statistics. Each chapter concludes with a list of key points and references. Most chapters also include a set of problems and answers that enable readers to test their understanding of the material. This book is a valuable resource for those engaged in measuring the behavior and attitudes of people during their interaction with interfaces. Provides practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Show practitioners which test to use, why they work, best practices in application, along with easy-to-use excel formulas and web-calculators for analyzing data Recommends ways for practitioners to communicate results to stakeholders in plain English Resources and tools available at the authors’ site: http://www.measuringu.com/

Quantifying the User Experience

Jeff Sauro,James R Lewis
Quantifying the User Experience Book PDF

Author : Jeff Sauro,James R Lewis
Publisher : Elsevier
Page : 313 pages
File Size : 51,9 Mb
Release : 2012-03-16
Category : Business & Economics
ISBN : 9780123849687

Get Book

Quantifying the User Experience by Jeff Sauro,James R Lewis Pdf

"The primary purpose of this book is to provide a statistical resource for those who measure the behavior and attitudes of people as they interact with interfaces. The focus is on methods applicable to practical user research, based on our experience, investigations, and reviews of the latest statistical literature"--

Measuring the User Experience

Bill Albert,Tom Tullis
Measuring the User Experience Book PDF

Author : Bill Albert,Tom Tullis
Publisher : Newnes
Page : 320 pages
File Size : 48,6 Mb
Release : 2013-05-23
Category : Computers
ISBN : 9780124157927

Get Book

Measuring the User Experience by Bill Albert,Tom Tullis Pdf

Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience

Measuring the User Experience

Bill Albert,Tom Tullis
Measuring the User Experience Book PDF

Author : Bill Albert,Tom Tullis
Publisher : Morgan Kaufmann
Page : 377 pages
File Size : 48,8 Mb
Release : 2022-02-08
Category : Computers
ISBN : 9780128180815

Get Book

Measuring the User Experience by Bill Albert,Tom Tullis Pdf

Measuring the User Experience: Collecting, Analyzing, and Presenting UX Metrics, Third Edition provides the quantitative analysis training that students and professionals need. This book presents an update on the first resource that focused on how to quantify user experience. Now in its third edition, the authors have expanded on the area of behavioral and physiological metrics, splitting that chapter into sections that cover eye-tracking and measuring emotion. The book also contains new research and updated examples, several new case studies, and new examples using the most recent version of Excel. Helps readers learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal and physical, as well as more specialized metrics such as eye-tracking and clickstream data Provides a vendor-neutral examination on how to measure the user experience with websites, digital products, and virtually any other type of product or system Contains new and in-depth global case studies that show how organizations have successfully used metrics, along with the information they revealed Includes a companion site, www.measuringux.com, that has articles, tools, spreadsheets, presentations and other resources that help readers effectively measure user experience

It's Our Research

Tomer Sharon
It s Our Research Book PDF

Author : Tomer Sharon
Publisher : Elsevier
Page : 295 pages
File Size : 42,8 Mb
Release : 2012-03-21
Category : Computers
ISBN : 9780123851314

Get Book

It's Our Research by Tomer Sharon Pdf

It’s Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business, engineering, and user-experience stakeholders; identification of research opportunities by developing empathy with stakeholders; and planning UX research with stakeholders. The book also offers ways of teaming up with stakeholders; strategies to improve the communication of research results to stakeholders; and the nine signs that indicate that research is making an impact on stakeholders, teams, and organizations. This book is meant for UX people engaged in usability and UX research. Written from the perspective of an in-house UX researcher, it is also relevant for self-employed practitioners and consultants who work in agencies. It is especially directed at UX teams that face no-time-no-money-for-research situations. Named a 2012 Notable Computer Book for Information Systems by Computing Reviews Features a series of video interviews with UX practitioners and researchers Provides dozens of case studies and visuals from international research practitioners Provides a toolset that will help you justify your work to stakeholders, deal with office politics, and hone your client skills Presents tried and tested techniques for working to reach positive, useful, and fruitful outcomes

Benchmarking the User Experience

Jeff Sauro
Benchmarking the User Experience Book PDF

Author : Jeff Sauro
Publisher : Measuringu Press
Page : 334 pages
File Size : 54,5 Mb
Release : 2018-06-25
Category : User interfaces (Computer systems)
ISBN : 0692149090

Get Book

Benchmarking the User Experience by Jeff Sauro Pdf

"This is a practical book about how to measure the user experience of websites, software, mobile apps, products, or just anything people use. This book is for UX researchers, designers, product owners, or anyone that has a vested interest in improving experience of websites and products"--Introduction.

Understanding Your Users

Kathy Baxter,Catherine Courage,Kelly Caine
Understanding Your Users Book PDF

Author : Kathy Baxter,Catherine Courage,Kelly Caine
Publisher : Morgan Kaufmann
Page : 569 pages
File Size : 41,7 Mb
Release : 2015-05-20
Category : Computers
ISBN : 9780128006092

Get Book

Understanding Your Users by Kathy Baxter,Catherine Courage,Kelly Caine Pdf

This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you'll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. Completely new and revised edition includes 30+% new content! Discover the foundation you need to prepare for any user research activity and ensure that the results are incorporated into your products Includes all new case studies for each method from leaders in industry and academia

Practical Web Analytics for User Experience

Michael Beasley
Practical Web Analytics for User Experience Book PDF

Author : Michael Beasley
Publisher : Newnes
Page : 251 pages
File Size : 44,6 Mb
Release : 2013-06-21
Category : Computers
ISBN : 9780124046948

Get Book

Practical Web Analytics for User Experience by Michael Beasley Pdf

Practical Web Analytics for User Experience teaches you how to use web analytics to help answer the complicated questions facing UX professionals. Within this book, you'll find a quantitative approach for measuring a website's effectiveness and the methods for posing and answering specific questions about how users navigate a website. The book is organized according to the concerns UX practitioners face. Chapters are devoted to traffic, clickpath, and content use analysis, measuring the effectiveness of design changes, including A/B testing, building user profiles based on search habits, supporting usability test findings with reporting, and more. This is the must-have resource you need to start capitalizing on web analytics and analyze websites effectively. Discover concrete information on how web analytics data support user research and user-centered design Learn how to frame questions in a way that lets you navigate through massive amounts of data to get the answer you need Learn how to gather information for personas, verify behavior found in usability testing, support heuristic evaluation with data, analyze keyword data, and understand how to communicate these findings with business stakeholders

Eye Tracking the User Experience

Aga Bojko
Eye Tracking the User Experience Book PDF

Author : Aga Bojko
Publisher : Rosenfeld Media
Page : 320 pages
File Size : 55,8 Mb
Release : 2013-11-15
Category : Computers
ISBN : 9781933820910

Get Book

Eye Tracking the User Experience by Aga Bojko Pdf

Eye tracking is a widely used research method, but there are many questions and misconceptions about how to effectively apply it. Eye Tracking the User Experience—the first how-to book about eye tracking for UX practitioners—offers step-by-step advice on how to plan, prepare, and conduct eye tracking studies; how to analyze and interpret eye movement data; and how to successfully communicate eye tracking findings.

User Experience Management

Arnie Lund
User Experience Management Book PDF

Author : Arnie Lund
Publisher : Elsevier
Page : 312 pages
File Size : 51,7 Mb
Release : 2011-05-09
Category : Computers
ISBN : 0123854970

Get Book

User Experience Management by Arnie Lund Pdf

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future. *Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations *Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field *Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!

Practical Speech User Interface Design

James R. Lewis
Practical Speech User Interface Design Book PDF

Author : James R. Lewis
Publisher : CRC Press
Page : 338 pages
File Size : 55,5 Mb
Release : 2016-04-19
Category : Computers
ISBN : 9781439815854

Get Book

Practical Speech User Interface Design by James R. Lewis Pdf

Although speech is the most natural form of communication between humans, most people find using speech to communicate with machines anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, Practical Speech User Interface Design provides a comprehensive yet concise survey of practical speech

Think Like a UX Researcher

David Travis,Philip Hodgson
Think Like a UX Researcher Book PDF

Author : David Travis,Philip Hodgson
Publisher : CRC Press
Page : 296 pages
File Size : 40,5 Mb
Release : 2023-07-26
Category : Computers
ISBN : 9781000910353

Get Book

Think Like a UX Researcher by David Travis,Philip Hodgson Pdf

Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft. In this newly revised Second Edition, the authors have added six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher. Key Features Provides a dive-in-anywhere book that offers practical advice and topical examples. Includes thought triggers, exercises and scenarios to test your knowledge of UX research. Features workshop ideas to build a development team’s UX maturity. Discusses war stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.

Customer Analytics For Dummies

Jeff Sauro
Customer Analytics For Dummies Book PDF

Author : Jeff Sauro
Publisher : John Wiley & Sons
Page : 336 pages
File Size : 50,8 Mb
Release : 2015-02-02
Category : Business & Economics
ISBN : 9781118937594

Get Book

Customer Analytics For Dummies by Jeff Sauro Pdf

The easy way to grasp customer analytics Ensuring your customers are having positive experiences with your company at all levels, including initial brand awareness and loyalty, is crucial to the success of your business. Customer Analytics For Dummies shows you how to measure each stage of the customer journey and use the right analytics to understand customer behavior and make key business decisions. Customer Analytics For Dummies gets you up to speed on what you should be testing. You'll also find current information on how to leverage A/B testing, social media's role in the post-purchasing analytics, usability metrics, prediction and statistics, and much more to effectively manage the customer experience. Written by a highly visible expert in the area of customer analytics, this guide will have you up and running on putting customer analytics into practice at your own business in no time. Shows you what to measure, how to measure, and ways to interpret the data Provides real-world customer analytics examples from companies such as Wikipedia, PayPal, and Walmart Explains how to use customer analytics to make smarter business decisions that generate more loyal customers Offers easy-to-digest information on understanding each stage of the customer journey Whether you're part of a Customer Engagement team or a product, marketing, or design professional looking to get a leg up, Customer Analytics For Dummies has you covered.

Build Better Products

Laura Klein
Build Better Products Book PDF

Author : Laura Klein
Publisher : Rosenfeld Media
Page : 368 pages
File Size : 53,9 Mb
Release : 2016-11-01
Category : Business & Economics
ISBN : 9781933820453

Get Book

Build Better Products by Laura Klein Pdf

It’s easier than ever to build a new product. But developing a great product that people actually want to buy and use is another story. Build Better Products is a hands-on, step-by-step guide that helps teams incorporate strategy, empathy, design, and analytics into their development process. You’ll learn to develop products and features that improve your business’s bottom line while dramatically improving customer experience.